# Page 19 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 19 - Reviews of MaintainX

## Showing most helpful reviews

Showing 451-475 of 993 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DB

Donald B.  
Maintenance Manager  
Machinery  
Used the software for: 1-2 years

### "Easy to use Great results"

November 13, 2023

5.0

Overall, maintainX is a great system that is still evolving to meet the customers needs. it has made tracking work orders for both scheduled and unsceduled work very easy and inventory managment is great.

Pros

it is an easy to set up system, cloud based and moble friendly. The end users can navigatge the system from a phone or tablet with ease to manage assets, find parts, and complete work oreders.

Cons

Scheduling module could use some help. It is difficult to schedule work that may have a differwent due date that scheduled date. Receiving against PO's is complicated because it does not account for partially received orders.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

This was the most complete system that meet the needs of our company for asset tracking, inventory managment, PM managment, purchasing

Switched from

[MaintiMizer](https://www.capterra.com/p/9453/MaintiMizer/)

We wanted a system that was going to be easier for the technicians to use and something that would be better for asset and parts managment. it was the most complete product that meet our needs.

Review Source

AA

Angel A.  
Maintenance engineer  
Machinery  
Used the software for: 1-2 years

### "MaintainX Interview"

April 27, 2023

4.0

Pros

I like that it is easy to use and navigate within the app, besides that it can be used

Cons

that you cannot respond to service requests without accepting them

Review Source

HD

Hannah D.  
CAD/CAM Engineer  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Very Helpful Product."

August 14, 2023

5.0

Until MaintainX was introduced to our company, maintenance was carried out by talking to the maintenance engineers about what had to be done each day. This was time consuming and little to no records were kept about each asset and its maintenance schedule. MaintainX has enabled us to keep a work order history for each asset/location and provides use with time and cost tracking which we would not have had before.

Pros

Attentive customer care.Ease of processing work orders.Time and cost tracking.Scheduling repeating and preventative work orders.Constantly updating features and taking feedback from customers.

Cons

Not many cons with the system. Sometimes it can be frustrating to not be able to search under a specific category, but once you get used to using the filters it becomes easier to find everything you need.

Alternatives considered

[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

We gathered that there were features on Fiix that we would not need to use. MaintainX gave a more user friendly interface and was lower cost

Review Source

Daniel V.  
Ingeniero mecanico  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Mejora tu plan de Mantenimiento con MAINTAIN X"

February 11, 2024

4.0

excelente me ha permitido crear un plan de mantenimiento para el area de produccion donde trabajo, pudiendo gestionar ordenes de trabajo, costos y tiempos de mantenimiento

Pros

en mi cuenta poder realizar una gestion de mantenimiento de forma sencilla, ordenada por medio de plantillas personalizadas, a su vez puedo ver costos, inventario, tipo de mantenimientos, la pieza o producto, realmente lo recomiendo se trabaja de forma mas ordenada sobre todo en las lineas de produccion

Cons

es un poco costoso realmente no todos pueden tener aceso al software, ademas es ideal ver tutoriales por internet a pesar de que es algo intituivo

Review Source

MO

Mark O.  
QA Officer  
Oil & Energy  
Used the software for: 2+ years

### "Feedback"

January 20, 2023

5.0

Its user friendly and the MaintainX team was very friendly and helpful in getting us up to speed very fast especially during the trial period. So far I am very happy with MaintainX. If the conditioning formatting can be made available as part of its basic features.

Pros

It has all the basics that's needed for maintenance of assets and ability to include other suppliers to the WO's which is trackable.

Cons

If Meters can also create a notification especially for vehicle mileages when it is due for servicing based on the odometer readings that is input into the program per asset. This helps track and assist in the maintenance of our vehicles and other assets that requires servicing after X amount of hours or km's of operation.

Review Source

BK

Brian K.  
Director of Operations  
Food & Beverages  
Used the software for: 1-2 years

### "Easy, Innovative, & Managable"

October 13, 2022

5.0

From the sales pitch to today, the MaintainX team has been by our side and continuously helping us use the app better and to it's fullest potential. They helped me be realistic in rolling out the features in the app slowly and we are almost to the point of using all the features.

Pros

MaintainX has helped us to track our repairs and preventative maintenance to the point that is miles beyond where we were. We knew we had some months where we spent a lot on repairing equipment but we could never look back and see where that money was going. Being able to track our expenses down to each piece of equipment has helped with how the team stewards our equipment by leaps and bounds.

Cons

Integrating and changing our processes was the most difficult thing about this. However, the support staff at MaintainX were integral in assisting with this and giving tips about improving the buy-in process of key leaders. They even hosted webinars where they were able to show our team

Review Source

Nadir Michael I.  
Senior Property Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "MaintainX is an excellent tool for Facilities Management"

March 16, 2023

5.0

The report tracking allows me to visually demonstrate the needs of our department to the C-Suite. Very helpful in explaining costs that most suits are not accustomed to dealing with.

Pros

It is a very easy app to teach to employees. It does not take a lot of time to get your team started using the product.

Cons

The premium version of the app is rather expensive. I created a less flashy version of MaintainX using HTML and Java for web browsers but the phone based app is preferred by staff.

Alternatives considered

[AkitaBox](https://www.capterra.com/p/191385/AkitaBox/)

Reason for choosing MaintainX

Ease of use.

Review Source

PS

Phil S.  
Sr. Facilities Manager  
Mental Health Care  
Used the software for: 1-2 years

### "Simple, Impactful, Reliable"

February 23, 2023

5.0

Overall, it has helped the facility become more proactive and less reactive, which any facilities manager knows is important to mental health.

Pros

Accounting for all facility needs and requests has been the most helpful.

Cons

I've liked everything about the product.

Reason for choosing MaintainX

It had everything I needed and the support was phenominal.

Review Source

MC

Matthew C.  
Nationwide :head mechanic  
Mental Health Care  
Used the software for: 1-2 years

### " This is a great product "

March 22, 2022

4.0

I think it's a great product and all the years ive been a mechanic and like i said before i havent used all of them . it's a lot easier to use the Navigator it has not had any glitches and issues like we had but other complete management software I'm very impressed with this product and I'll be strongly recommended

Pros

Is versatility instability Deep Cover every aspect of the business

Cons

Only thing I really it takes pictures sometimes as you're doing inventory and doing the procedure of work and I don't like sometimes how you have to modified things in order for the B work correctly even with modifications and I don't like the fact that you can upload videos nothing could be cool if it would integrate like you can add your card on file so that you can keep track of expenses and also track mileage as you started work

Review Source

VL

Victoria L.  
Production Planner  
Defense & Space  
Used the software for: 6-12 months

### "IMT's Maintenance Program Review"

August 10, 2023

5.0

Fantastic. I love using the program and I'm so happy we have begun using it full-time!

Pros

Coming from an older program into using something so modern and up-to-date, I love the access and capabilities it has. It's modern, it's supported by a great team with exceptional customer service means we get the help when we need it.

Cons

I would say the limiting sites. We would need to have more than just one site (which comes with premium) but since the extra are just for enterprise, it's kind of a headache trying to shuffle things around.

Review Source

JS

Jesse S.  
Facilities Director  
Facilities Services  
Used the software for: 2+ years

### "MaintainX will supercharge your maintenance programs"

January 21, 2023

5.0

I couldn’t imagine managing the facility without it. We had no system when I started. And this has been a game changer. It has taken a while to really get integrated but that’s not the fault of MaintainX, more of the slow restructuring of the entire maintenance program at this facility. MaintainX has been the central tool to help make this happen.

Pros

Having everything in on place. The more I can stay on this platform the more I can keep things organized.

Cons

Lack of user tagging in messages, and an inbox to track tagged messages happening in the work order comments module. And there should be more visibility to the conversations happening in the work order. Not really a con but more of a feature request.

Alternatives considered

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Reason for choosing MaintainX

User interface was the first thing. I tried MAintainX before I used upkeep, but after a year with upkeep, MX must have made some UI changes, because I was just exploring other CMMS after the year of upkeep. And after a quick trial I was hooked.

Review Source

SW

Sam W.  
Superintendent  
Commercial Real Estate  
Used the software for: 1-2 years

### "Game Changer"

July 14, 2023

5.0

Simply put it's been a game changer for our department. The amount of time and effort this product has saved us has been so helpful. I'd never go back to our old system, we use this product daily and rely on it to be effective. It's been a great overall experience and I would honestly recommend it to anyone who manages any kind of property and maintenance staff.

Pros

This product has had a huge impact on our production and organization since it's implementation. It's been so easy to use and getting the rest of the team on board with the new system was really easy. I honestly can't imagine ever going back to the old way of using paper work orders. This is such a huge time saver for us and really is key to keeping track of all of our work orders across our different properties. It's great to be able to get all the key information into our techs hands out in the field being able to view photos and details in real time. And from the admin side it's a great being able to see when things are being completed. The asset tracking has been key for keeping track of our water meter readings and keeping up with vehicle maintenance as well. Having so many requestors is a big value as well; it gets our whole team involved with the facilities upkeep and has gone a long way to keeping our properties looking so nice and running smoothly. Oh and I can't forget to mention the team at MaintainX and their technical support. They've been so easy to work. They are always easy to get a hold of and very responsive. Any issues I've had so far have been taken care of either within a few hours or a day at most. It's so nice to get an actual person working at the company helping instead of a generic foriegn call center whos just googling the troubleshooting. They are always friendly and engaged in whatever you're calling about, so a big thanks to them.

Cons

There's really not much I don't like about MaintainX. I guess if I had to pick something it would be that there doesn't seem to be many updates or new features added very often; or at least ones that impact our field or the areas we use it for. I've suggested some features to the team before but haven't seen any really implemented yet. But it's not the end of the world; the current build is still very much optimized for what we use it for.

Reason for choosing MaintainX

I can't remember the competitors we were considering as it's been so long but we went with MaintainX because of its overall value and after our free trial we just knew it had the features we were looking for. It seemed like they gave us more product for less than the competition was charging; at least the competitors we were looking at.

Review Source

BH

Bruce H.  
Maintenance Technician  
Plastics  
Used the software for: 1-2 years

### "Maintain X, Can't imagine having to do our jobs without it."

August 3, 2023

5.0

Our inventory control, and tracking is top notch now, and our downtime is at an all time low due to the instant notifications, and ability to track progress on the mobile app.

Pros

Maintain is easy toocations. learn, and use. Myself I use the CMMS side of it more, we started with no inventory / spare parts tracking system for the Maintenance Dept., and within a year have well over 1000 parts / assets entered and bar coded

Cons

Only thing I would like to see is more search capability when looking up parts inventory on the mobile app. When setting at the computer I can search parts inventory by many different categories, on mobile I can only search directly by the items name.

Reason for choosing MaintainX

Set down presentation, looked like everything we were looking for to solve many of our issues.

Review Source

Brian G.  
IT Manager  
Packaging and Containers  
Used the software for: 2+ years

### "Great value for the money and has all the features we need"

October 18, 2022

5.0

low cost of entry. easy to get started quickly. has many features that a company can use immediately. Web and mobile portals are easy and convenient to use.

Pros

you can start off with one user for a low entry price like we did. unlimited requesters. by the second year we added up to 10 people, because it was easy to justify the cost for all the users with all the benefits you get with the system. was able to get started right away. customer service was able to import all the data from excel files fast and accurately.

Cons

like everything accept that inventory search only searches against the part name and not the part description.so we have to enter name and description in the part name (which as least large amount of characters)

Reason for choosing MaintainX

MaintainX had everything we needed and at a price that was very budget friendly

Review Source

BH

Brett H.  
Maintenance  
Construction  
Used the software for: 2+ years

### "MaintainX best CMMS hands down! "

January 19, 2023

5.0

Being able to see where my crew spend their time is critical for me. This tells the company where to spend their money to get more production from machinery.

Pros

Honestly the backup received from your online support is outstanding. We have I been left in the dark unable to figure out something. The help with creating procedures from paper copies within my company and being able to digitalise them so all crews can use them when required is one of the best parts I love about MaintainX

Cons

Definitely! Something that gets me is not being able to add more the one asset to a work order. If I have 5 machines that require preventative maintenance on the same day. I want to be able to add all the assets and not have to make up 5 work orders.

Reason for choosing MaintainX

Ease of use. Especially when having a field of older generation.

Review Source

BB

Benjamin B.  
Facilities Coordinator  
Security and Investigations  
Used the software for: 6-12 months

### "MaintainX has Been a Valuable Tool"

February 23, 2023

5.0

MaintainX is our organization's first CMMS. MaintainX has helped streamline facilities' work order requests and management. As our business rapidly grows, having a cloud-based platform that is accessible to any of our remote sites is a massive win for us.

Pros

Working in a critical industry, Facilities uptime and preventative maintenance are everything! MaintainX has helped us reduce downtime and improve our organization's reliability. This all comes while still being a fraction of the cost of other solutions.

Cons

I wish there were options to build reports based on the original purchase price of assets vs maintenance and operations costs for LCA purposes.

Alternatives considered

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing MaintainX

Cost, ease of use

Review Source

DP

Daniel P.  
Regulatory Affairs  
Medical Devices  
Used the software for: 1-2 years

### "MaintainX - Digitizing Equipment Maintenace "

August 15, 2023

5.0

MaintainX has been a great tool. We have completely switched all our paper maintenance records to electronic records, saving paper and resources. Additionally, we have better oversight on the assets in use and are able to keep up with routine maintenance and capture the work performed in real-time which was always a struggle when using a paper-based system.

Pros

Easy to use, and setup. Both desktop and mobile work extremely well and are easy to pick up. The MaintainX integration team and customer support are helpful and responsive which makes the switch to MaintainX a no brainer.

Cons

A lot of maintenance tracking is driven by industry specific regulations which usually incorporates software validation as part of the qualification process for using an electronic system. Therefore, some more features geared towards role/user administration and customization, audit trail, metadata tracking, etc.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[RAMs](https://www.capterra.com/p/199286/RAMs/)

Reason for choosing MaintainX

The UI was much better especially on mobile. Our production staff uses tablets to complete electronic batch records so the decision to use MaintainX was easy after seeing the trial of both products.

Review Source

BS

Brice S.  
Facilities Manager  
Religious Institutions  
Used the software for: 2+ years

### "We love it. It meets the needs for our environment well."

August 14, 2023

5.0

Love most everything about it, just want improved comments and status change messaging between users. The ease of navigating tasks, recurring/revolving work orders, asset lists, procedural lists and categories has completely elevated our ability to assess and assign resource allocation throughout our departments. The statistical analysis is more useful that we'd initially imagined.

Pros

Easy to use, reasonably priced, friendly customer service.

Cons

Need to dial in the status change and comment messaging between administrators and users.

Reason for choosing MaintainX

Liked the ease of interface, cost for a small-medium organization, flexibility withing the CMMS

Review Source

AB

Albert B.  
Fleet/Equipment Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Awesome Product!"

April 4, 2022

5.0

I am a fleet/equipment manager that is still on the road driving. I am way from the office whether it is driving or turning wrenches with my mechanics. I play many roles and have a hard time keeping track of equipment, costs, repairs, purchase orders, vendors, etc. MaintainX help me regain control as a fleet equipment manager.

Pros

While I don't usually contact customer service unless I have an idea to improve, it is always a quick response. - Work Orders are simple and easy to create - Asset Tracking - Purchase Orders are an awesome addition - Inventory/Parts Tracking is great - Requestors are free and are able to see the work on the work order they prepare The software is clean and simple. It is easy to use and so much you can do with it. I have a lot of favorite features. I like that I can add pictures for the parts, SDS to the chemicals I inventory.

Cons

This software does what I need it to do. The only con that I have is there are items that need to be improved on. However, if you contact MaintainX, they take you idea into consideration and add the feature. I hope they add the ability to approve purchase orders from the phone.

Reason for choosing MaintainX

I chose MaintainX because it was easy to set up. All the other products seemed like I had to go all in at first. MaintainX allowed me to start simple with free use. Then I bumped up to the basic and then finally to premium. I also like the pricing is by person and not role. Pricing is also competitive. I would eventually like to check out if there are benefits to the enterprise side, but I brought this product in for the transportation department of the company I work for. I would eventually like the manufacturing side of the company use it for their maintenance department.

Review Source

CJ

Chris J.  
Maintenance engineer  
Construction  
Used the software for: Less than 6 months

### "Brilliant!"

October 19, 2022

5.0

We used a lot of paper previously to keep on top of our maintenance duties. This usually meant that paperwork got lost. Machines missed important checks. Downtime was a real issue. Since having MaintainX, no machines have missed any work. Downtime has decreased massively! Its easy for anybody to access the schedules so no more surprises! Its a brilliant product and I wish I had access to it earlier!

Pros

Its easy to use, adaptable and customer service is brilliant! Any issues, they are a message away.

Cons

The lack of avoiding weekends when setting up work orders over a monthly timeframe. I over come this by choosing the daily reoccurrence. It gave me the same outcome but with more work involved.It would also be good if you could add a work order to a previous day. I cant always take my phone with me, so it would be good if the next day I could add the jobs that I had completed the previous day.

Reason for choosing MaintainX

MaintainX was the only product I considered after looking at the market

Review Source

TG

Thomas G.  
Facility Manager  
Food Production  
Used the software for: 2+ years

### "User friendly maintenance program "

July 7, 2022

5.0

Over all the system has been very helpful for our business and very helpful for our inspections that we have for certain certifications.

Pros

Keeps good records of all our equipment histories. Easy to write procedures for maintenance steps. Keeps maintenance team on track.

Cons

Some times when we set up a repeating work order it will repeat for a long time and all of a sudden it stops repeating the work order then I will have to go back and reschedule.

Reason for choosing MaintainX

User friendly and easy to collect data when needed for future maintenance of equipment

Review Source

Jill P.  
President  
Facilities Services  
Used the software for: 6-12 months

### "Great Work Order System! Even Better Support!"

August 17, 2023

5.0

One of the most affordable, customizable systems we have seen, and the customer service is so responsive and out of this world.

Pros

MaintainX was very easy to customize to our needs. The techs were very helpful in taking our criteria, and helping us set up a system that works for us and our clients. We highly recommend them!!!

Cons

We would love to be able to upload our own bulk work orders in order to have control over the timing of when they are seen by our technicians.

Reason for choosing MaintainX

One of the most affordable, customizable systems we have seen, and the customer service is so responsive and out of this world.

Review Source

RV

Rémi V.  
Maintenance Supervisor  
Plastics  
Used the software for: 1-2 years

### "Great CMMS - Easy to use"

August 11, 2023

5.0

Its a powerful tool to keep up will all the request we receive, to make sure nothing is forgotten.We've started including procedure for common task, which allows new hire to perform task with less supervision, and more effectively.

Pros

We chose MaintainX over other CMMS because it was simple and easy to use for some of our techs who are not that computer-savvy.Been using it for a lil over a year and its great, work order dont slip in the cracks anymore, the procedure library is a powerful tool and the android app is really nice.

Cons

Some of the feature are sometimes too simple, missing some options, but then we chose it for its simplicity so cant complain.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[INTERAL Maintenance](https://www.capterra.com/p/87679/INTERAL-Maintenance/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

Its was the most user friendly for our not-so-computer-savvy techs

Review Source

JR

Joe R.  
Building Maintenance Specialist  
Government Administration  
Used the software for: 6-12 months

### "MaintainX helps us track our work effortlessly, instead of losing it in the inbox dumpster fire."

May 8, 2023

5.0

Overall this program has been extremely helpful for our organization. We get more done and can justify our role much easier with the reporting part of MaintainX.

Pros

We love the ability to track work, schedule repeating PM work orders, and the accessibility from anywhere via our smartphones.

Cons

I wish there was a way to add an email address to a work order to keep certain people(non-requester users) in the loop on the status of the work order.

Alternatives considered

[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing MaintainX

Price

Review Source

DP

Derek P.  
Director of Engineering  
Hospitality  
Used the software for: 2+ years

### "MaintainX Review"

August 21, 2023

5.0

Dont think we would be as successful without this product

Pros

Real time updates and status tracking aloows us to prioritize or jobs quickly and keep a running inventory for rooms at the hotel

Cons

Dont have much to complain about, maybe adding a dark mode so when using it in guest rooms it isnt blinding in the early am or later pm hours

Switched from

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

this fit our needs better

Review Source

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