# Page 23 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 23 - Reviews of MaintainX

## Showing most helpful reviews

Showing 551-575 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BP

Bruce P.  
Chief Operating Officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Ease of Use"

August 22, 2023

5.0

This keeps the team focused and on task for not only fixing issues, but workflow for events and preventative maintenance. It has become culture in a short period of time. Excellent product.

Pros

The ease of use, simply to set up and simple to employ

Cons

There is nothing difficult to use, the only issue is you may not understand the capabilities you have, need to be able make sure you use the features so you can sort and find issues later as they numbers grow.

Reason for choosing MaintainX

Ease of use, customer service.

Review Source

DA

David A.  
Maintenance Manager  
Building Materials  
Used the software for: 2+ years

### "Great Software"

August 3, 2023

5.0

Pros

MaintainX has an easy platform to use and to navigate

Cons

There is nothing that I would change with MaintainX

Review Source

DG

Darrell G.  
Maintenance Manager  
Mining & Metals  
Used the software for: Less than 6 months

### "Ease of implementation"

June 22, 2023

5.0

We started getting good technician comments and work order time tracking on Day 1. Input of requests by Production was immediate and praised by Requesters

Pros

I have implemented 6 different CMMS programs over my career. MaintainX has been the easiest to implement, easiest to train technicians, and fastest to be adopted for a small to medium sized department.

Cons

Reporting is somewhat fixed in the standard Dashboard but you can create custom Dashboards

Reason for choosing MaintainX

Ease of use, pricing

Review Source

CM

Cezar M.  
Director of facilities maintenance  
Hospitality  
Used the software for: 1-2 years

### "Aberdeen "

August 9, 2023

4.0

For most part very positive, and very flexible.At our level we do not need a lot of bells and whistles other software has included in a very high price.You do have it optionally

Pros

Easy to transfer requests in work orders

Cons

Very hard to delete, cancel old repetitive work orders.Had to change the time and date to be able to stop one.

Reason for choosing MaintainX

Price

Review Source

KK

Kevin K.  
Conservatory Technical Director  
Performing Arts  
Used the software for: 1-2 years

### "MaintainX solves many problems."

August 11, 2023

5.0

Pros

The simplistic and quick user interface, allows anyone with a smartphone to quickly enter or close work orders.

Cons

In the inventory tracking section it can take some time to enter new items in the app. A few less clicks would be great.

Review Source

EG

Elia G.  
Director of Maintenance  
Food & Beverages  
Used the software for: 1-2 years

### "MaintainX Helps with our maintenance department"

March 21, 2022

5.0

It has been great.

Pros

It made is so much easier to track service calls and the outcomes. We needed something that would work at the admin level, tech level, and store manager level. This fit our needs perfectly.

Cons

I would like to see more reporting options such as time card reports to calculate payroll wages for our techs.

Reason for choosing MaintainX

Upkeep

Review Source

dM

dieter M.  
Engineer Mgr.  
Defense & Space  
Used the software for: 1-2 years

### "Maintain X evaluation"

April 25, 2023

5.0

really enjoy the easiness of use.

Pros

The ease of use and scheduling and able to use on cellular device as well to receive notifications

Cons

not able to pause out of service equipment

Review Source

KC

Kelly C.  
Maintenance Supervisor  
Plastics  
Used the software for: 1-2 years

### "Work Order Preventive Maintenance"

May 25, 2023

4.0

July will be two years of using MaintainX, the company has liked it that they had the other plants start using MaintainX.

Pros

Easy setup and use of the computer and mobile app.

Cons

The work orders has four buttons; Open, On Hold, In Progress and Done. What is missing is a button for Incomplete to help with PMs that are missed. I think this would also help with Reporting Completed Vs Incomplete PMs.

Reason for choosing MaintainX

Was looking to get away from spreadsheets and implement a PM system that had a mobile app that we could put on a tablet.

Review Source

BE

Bryan E.  
Maintenance  
Food & Beverages  
Used the software for: 1-2 years

### "Maintainx helped us lower or down times"

April 26, 2023

5.0

It has been great they are super quick to respond, and even recently reached out via zoom to discuss how our implementation has been and if we had any questions

Pros

All of maintainx features are very thought out when they are made! They listen to feedback and are quick to respond to questions and concerns! My favorite feature is the asset tracking, so I can keep tabs on what equipment is having a lot of breakdowns, and I never have to go searching for serial numbers because you can save them all in maintainx

Cons

The notification system is a bit plain, wish I had the choice of what I want to be notified about,

Review Source

dM

derek M.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "A good flexible platform to keep track of many things"

January 19, 2023

4.0

The biggest thing MaintainX has helped us with has been keeping all of our maintenance and repairs at all of our properties together and viewable by all of us. It eliminates the need for each of us to have our own system in place.

Pros

It's very adaptable to a wide range of assets, repairs, etc.

Cons

It would be nice if more than one asset could be assigned to a work order. For example, if an HVAC PM service is for several pieces of equipment it would be nice to select each one. Instead I find myself duplicating work orders or grouping equipment together to make it work.

Alternatives considered

[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

We tried both and liked the capabilities of MaintainX much more.

Review Source

TS

Tyler S.  
Maintenance  
Veterinary  
Used the software for: 1-2 years

### "Great Program."

March 11, 2022

4.0

Customer service has be great. very responsive very helpful.

Pros

I use this to keep track of everything. Vehicle maintenance, building maintenance, assets, preventative maintenance, parts/ products inventory... There are so many great things about this product that help me keep my day flowing.

Cons

the parts inventory is great for keeping an idea of what is on hand, but it would be great for the other employees with restricted accounts to be able to scan out parts when being used. We use this a lot to keep track of animal food inventory and the feeders wish they could just quickly scan the QR code of the product and punch in how many they are using.

Reason for choosing MaintainX

MaintainX seemed to fit our needs. The cost is reasonable.

Review Source

GB

Gerry B.  
Automation Engineer  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "So far so good, Suggestion to MaintainX "

July 20, 2023

5.0

Everyday using MaintainX. all good and well structured.

Pros

Easiness of use and user friendly UI can make job easier.

Cons

Cannot track the broken parts. good thing we can see the broken parts, so can see how many parts those machine consumed

Review Source

RW

Rabecca W.  
Account Manager  
Facilities Services  
Used the software for: 6-12 months

### "Integrity Porter & Services"

August 14, 2023

5.0

Overall, MaintainX has improved our entire operation. We are more organized and look more professional when sending completed work order reports to our customers.

Pros

I like that the mobile app is user friendly!

Cons

Nothing really, customer support has helped in all areas that have been problematic.

Review Source

MR

Mariel R.  
Project Manager  
Machinery  
Used the software for: 6-12 months

### "Gestión eficiente del flujo de trabajo con KeepX: la perspectiva de un usuario"

April 24, 2023

5.0

En general, mi experiencia con KeepX ha sido en gran medida positiva. A pesar de los inconvenientes menores, la plataforma ha facilitado mucho la gestión de los flujos de trabajo y la organización.

Pros

He estado usando KeepX durante bastante tiempo y debo decir que ha mejorado drásticamente la gestión de mi flujo de trabajo. Me encanta lo fácil de usar e intuitiva que es la interfaz.

Cons

Aunque en general estoy satisfecho con KeepX, me he encontrado con algunos contratiempos en el camino. A veces, la aplicación se retrasa al sincronizar datos entre dispositivos, lo que puede ser frustrante cuando se trata de tareas urgentes.

Review Source

cB

cody B.  
Maintenance Supervisor  
Facilities Services  
Used the software for: Less than 6 months

### "Maint Techs leading the drive forward"

May 25, 2023

4.0

It is intuitive and if your in the maintenance world it will feel fluid to you and navigation is pretty straight forward.

Pros

Ease of use for mobile devices, pictures of things found, pictures of parts and assets. Pictures are just huge for us.

Cons

So far it is a bit overwhelming as it is very new but we are diving in and getting it sorted and things are seemingly coming together.

Reason for choosing MaintainX

unsure

Review Source

BC

Bryce C.  
Maintenance Team Leader  
Oil & Energy  
Used the software for: Less than 6 months

### "Works great!"

May 3, 2024

5.0

Pros

Ease of use. Fast, good support, easy to set up

Cons

Have found anything I don't really like yet

Review Source

JF

Justin F.  
Fleet Maintenance Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "A must have for maintenance tracking."

January 22, 2023

5.0

This product has been amazing for tracking and scheduling our maintenance. The time saved from making the switch to MaintainX has been invaluable.

Pros

I love that we can set up a repeating schedule for all of our annual and periodic maintenance. It is also very easy for my drivers to request maintenance when there are breakdowns or they find damage to our units. The work orders can be exported as a PDF and sent to vendors eliminating any confusion as to what we need them to do. The system is very user friendly and easy to navigate. All in all, it is the perfect maintenance management and tracking system for us.

Cons

It does not integrate with our (or any I think) invoicing system.

Review Source

zA

zachary A.  
maintenance supervisor  
Warehousing  
Used the software for: 2+ years

### "great program "

November 2, 2023

5.0

Pros

can be customized beyond the imagination any thing you need can be put in

Cons

have not found any thing yet but if i have a concern i get with the maintainx team and find a solution quick

Review Source

YB

Yarib B.  
Sr. Technician  
Computer Games  
Used the software for: 1-2 years

### "All in One"

November 2, 2023

5.0

Amazing, my clients love it and I have everything in just one place.

Pros

All the options I can have, the opportunities of see real time what it’s going on with my machines. The inventory.

Cons

I will love that I can have the ability of take a picture of the QR code that I can make in the app and automatically goes to the app and create the work order. Right now I need to open the app, search for QR code scan, take the picture and then it will open.

Review Source

JK

Jamie K.  
Director of Engineering  
Hospitality  
Used the software for: 2+ years

### "Great value and Cost Effective "

April 24, 2023

5.0

Great overall and extremely reliable. Never had any problems 3 years.

Pros

MaintainX is simple to use and user friendly.

Cons

Lack of customization. Procedures could have color tabs to separate and make it easier to navigate.

Reason for choosing MaintainX

Cost and value were much better

Review Source

DL

Darren L.  
MRO Buyer  
Defense & Space  
Used the software for: 6-12 months

### "MaintainX Review"

August 17, 2023

4.0

Fantastic customer support through implementation and ongoing usage.

Pros

Inventory and asset management have been greatly simplified via MaintainX.

Cons

OEE integration is cumbersome or lacking.

Reason for choosing MaintainX

All in one solutions service offered by MaintainX.

Review Source

BB

Brian B.  
Maintenance Manager  
Veterinary  
Used the software for: 2+ years

### "MaintainX APP. USER"

August 3, 2023

5.0

I have very much enjoyed the MaintainX App and will continue using it!

Pros

Cost per year and features that and well thought out and easy to use.

Cons

I do not currently have any thing that I feel is Con for how I use this App.

Reason for choosing MaintainX

Cost and features

Review Source

MJ

Marius J.  
Chief Maintenance  
Furniture  
Used the software for: 1-2 years

### "Maintainx makes work easier"

August 3, 2023

5.0

We're solving problems on the fly with this program, so now you can prioritize where it's most important

Pros

Coordinating jobs with this program can make everything very easy

Cons

It's easy to use this program, so I don't know what to answer about this question

Reason for choosing MaintainX

There was a video call and we were told everything about this program, so we decided that it was suitable for us, so we did not look for another one

Review Source

OH

Oscar H.  
Maintenance Technician  
Automotive  
Used the software for: 1-2 years

### "Good Tool"

August 2, 2023

4.0

It has been good, it is a useful tool to control maintenance and help in the management and measurement of the same.

Pros

What I like the most is that we can easily manage the services through the program.

Cons

create teams, if you have too many of the same teams with different serial numbers, it takes a lot of time to create them.I would change the calendar view to have the option to zoom in and out, so that more or less tasks can be seen in one view.

Review Source

CB

Craig B.  
Maintenance & Facilities Supervisor  
Machinery  
Used the software for: 6-12 months

### "Great small/Medium Business CMMS"

November 19, 2021

5.0

Contact support is readily available and helpful to find a resolution to issues.

Pros

Ease of use with little training to new users.

Cons

Modular dashboard, Print button for Wo's, link to ERP inventory, customizable fields.

Reason for choosing MaintainX

Cost, easy of use, mobile function, ability for unlimited users, (requestors) with no fee associated.

Review Source

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