# Page 24 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 24 - Reviews of MaintainX

## Showing most helpful reviews

Showing 576-600 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BD

Brandon D.  
Maintenance Director  
Hospitality  
Used the software for: 6-12 months

### "If you’re in maintenance/engineering you need this software."

October 19, 2022

5.0

Great product for not a lot of money. I recommend this for all resorts, water parks, hotels anything with a maintenance crew.

Pros

This software is easy to use. If will keep you organized with pms and work orders. You can use it for different locations. Great program!!!

Cons

Getting set up is always a pain. Putting in all your parts and assets. But it’s worth it.

Alternatives considered

[Jolt](https://www.capterra.com/p/146384/Jolt/)

Reason for choosing MaintainX

How easy it is to use

Review Source

WC

William C.  
Specialist  
Education Management  
Used the software for: 6-12 months

### "First Rate "

August 15, 2023

5.0

Increased communication through the organization. Top notch

Pros

Automated messages to requester and work groups. The breadth and depth of available reports. Tracking of assets and materials needed for PMs. Also, that little animation that shows i completed a task; it's silly but I also like it.

Cons

Saturday Morning Notifications. These would be most usefully deployed at the beginning of the work week.

Review Source

VR

Verified Reviewer  
Ingeniero de automatizacion  
Automotive  
Used the software for: 1-2 years

### "Buena plataforma para sistema de mantenimiento "

March 29, 2023

4.0

Como sistema de mantenimiento fácil de usar es un 10.

Pros

Me parece que la interfaz que utiliza es clara y sencilla de utilizar.No se necesita un proceso largo de aprendizaje para manejarte con la aplicación.

Cons

No tengo nada en contra de este software funciona bastante bien.

Review Source

CU

Corban U.  
Warehouse Manager  
Warehousing  
Used the software for: 1-2 years

### "Warehousing at it's finest"

February 15, 2023

4.0

We have changed how we manage our inventory as well as evolved a way to track our goods transferred from our warehouse to our sites. Overall, the software is great for anyone that needs a mostly easy to use software to ensure accuracy on work orders, and parts tracking.

Pros

The software allows for a simple solution to keeping track of inventory, even remotely! Using QR Codes within the software allows for my colleagues to ensure accuracy when they take items out of the inventory in our warehouse. Furthermore, it allows to track where items go, with photographic accountability as well.

Cons

The software can feel a bit clunky and unfinished when using an Android device. It does take a bit of getting used to in order to navigate quickly and efficiently within the app.

Review Source

RM

Rory M.  
Operations Manager  
Food Production  
Used the software for: 6-12 months

### "MaintainX very modern Maintenance Management."

April 14, 2022

5.0

Excellent software system, with excellent support

Pros

The system is very user friendly, and dynamic in that when anything is updated it can immediately be accessed elsewhere. The technical customer support team as very responsive and able to assist you by sending a simple message.

Cons

The reporting could be better and more dynamic.

Alternatives considered

[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

That this was user friendly and and web based mobile based system.

Review Source

JT

Jeff T.  
COO  
Defense & Space  
Used the software for: 6-12 months

### "Great system, easy to use, easy to migrate from another system."

August 17, 2023

5.0

Pros

Easy to use with multiple users. Mobile app makes it easy to add work orders while on the go.

Cons

Work order list printing could be better.

Review Source

BF

Bryan F.  
Maintenance Supervisor  
Aviation & Aerospace  
Used the software for: 6-12 months

### "MaintainX 10 out of 10 would recommend "

July 14, 2023

5.0

Helping me manage and schedule a small team in a large facility with a lot of moving parts

Pros

Their customer support and webinar events are second to none!

Cons

I'd like to see more permissions controls between administrators and full users on the Premier package.

Review Source

PR

Parmeswar R.  
Transport, Maintenance & Security Officer  
Chemicals  
Used the software for: 1-2 years

### "Overall Experience "

January 20, 2023

5.0

As administrator of the system , I am able to complete my task and follow all maintenance management of equipment and structures in time or I can say even before expected time Technician are always in close contact through messages even if far away site

Pros

This software is simple , economical , easy to access anywhere Most important is it is PAPERLESS

Cons

In fact I like the system , I cannot create any undue cause here

Review Source

JH

Joel H.  
Asst. Director  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Great software that helps us keep track of work orders"

October 18, 2022

5.0

Initial onboarding with our rep was awesome. Questions via chat or email get answered VERY quickly!

Pros

The app keeps our guys on task and is great for our work order tracking. It also keeps us in compliance for inspections. Love that they are all tracked and signed digitally.

Cons

Took some time to get buyin from the guy, but once they learned the software everyone got on board.

Switched from

[Productive Parks](https://www.capterra.com/p/178990/Productive-Parks/)

The app, and simplified workflow

Review Source

BC

Bradley C.  
Tradesman  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "MaintainX is very useful"

October 27, 2022

5.0

Pros

Tracking of work orders, planning of works, etc

Cons

All features are ok and easy to use and I was at ease with the MaintainX app

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing MaintainX

It design to fit our work

Review Source

BF

Bobbi F.  
Engineer  
Construction  
Used the software for: Less than 6 months

### "Use of CMMS system to implement PPMS and day to day checks"

November 3, 2023

5.0

Planned maintenance and cost tracking is so much easier. And keeping track of operator checks

Pros

Very easy to use, lots of features to get a hold of. Inventory stock easily accessible. On the cheaper side of CMMS systems so amazing for smaller companies. Keeps log of downtime on machines to create reports/audit reports.

Cons

It would be good to have a budget spreadsheet, but to get around it i use the PO system to keep track. Would also be good to have access to more custom dashboards on a premium plan

Alternatives considered

[ShireSystem](https://www.capterra.com/p/207258/ShireSystem/)

Reason for choosing MaintainX

Cheaper and better

Review Source

MH

Miguel H.  
Chief Engineer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Organization, Communication and Time Management All in One App"

February 17, 2023

5.0

Makes my job easier. I am able to stay organized and improve communication with our other locations.

Pros

What I liked the most about this software is that its very easy to use. We have a lot of older guys that aren't up to date with technology and they find it very easy to maneuver.

Cons

There are some slight features that can be improved but I see them improving in the future soon.

Alternatives considered

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Reason for choosing MaintainX

The app was very easy to use.

Review Source

MB

Michael B.  
Equipment Maintenance Technician  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Maintain x effectivenesss"

May 19, 2023

5.0

Maintainx did a lot in our job by resolving machine troubles and step by step procedure made we can attached pictures and leave comments

Pros

Preventive maintenance.All procedures are easy to follow with visual aid and complete instruction.

Cons

I don't see any least at your work i found it very useful and reliable

Review Source

SR

Steve R.  
VP board of directors  
Facilities Services  
Used the software for: 1-2 years

### "Amazing product"

August 25, 2023

5.0

It has improved our relationship with owners and made us increasingly more efficient.

Pros

An easy way to let requesters add WO’s. And the ability to communicate directly with the requesters.

Cons

I would like to have more history available to the lower end users.

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

It was not intuitive for the owners.

Review Source

RL

Ron L.  
Maintenance Technician  
Chemicals  
Used the software for: 2+ years

### "MaintainX = Accountability "

March 11, 2022

5.0

Having MaintainX on my phone keeps the plant up and running and allows me to answer to work orders quickly preventing down time.

Pros

MaintainX makes my job easier and more efficient. Keeping a chemical plant running 24/7 is more productive with the app. Preventative maintenance is important and the app helps greatly with accountability.

Cons

I can’t come up with any cons. I highly recommend MaintainX!

Review Source

SB

Shell B.  
President  
Real Estate  
Used the software for: 1-2 years

### "Finally an in depth, very intuitive "

April 25, 2023

5.0

I searched for three years and tried four different applications before we settled with MainainX. They are in our opinion, the Gold Standard.

Pros

Too much to describe. basically it work the way maintenance workers think. Everything is linked and it makes it easy to build the assets files, store information about the assets, and link it to parts, vendors and contacts.

Cons

There are a few quirks. Sometimes you have to exit the application to see information that you update. And, it would be nice to be able to transfer contact information for other applications directly. Not a deal breaker.

Review Source

MB

Mats B.  
Mechanic  
Aviation & Aerospace  
Used the software for: 2+ years

### "Awesome product "

April 25, 2023

5.0

Super happy about this platform. It was easy to learn my co workers to use it

Pros

How easy it is to use.And how fast and good support is

Cons

Nothing that i have found to this date.

Reason for choosing MaintainX

I did try some others in free periods. But this was the easy to use

Review Source

CH

Chris H.  
Process Engineer  
Machinery  
Used the software for: 2+ years

### "MaintainX is a CMMS game changer"

February 17, 2023

5.0

Pros

The ease of use with MaintainX is fantastic. Technicians caught on and are using it dally to help them complete necessary tasks and communicatee important information

Cons

No negatives with me. MaintainX has been a win a cross the board

Alternatives considered

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Review Source

JA

Jason A.  
Resort Maintenance Manager  
Hospitality  
Used the software for: Less than 6 months

### "Awesome Maintenance Software"

February 28, 2020

5.0

MaintainX is an amazing tool to have. I have had issues with other similar software and have found that getting staff onboard with this type of software to be very difficult. When I first introduced this software, my staff was completely against it, but as soon as they saw how easy it was and what communication improvements came from this software they jumped in and have not stopped using it.

Pros

I have been searching for a good maintenance software for a long time. When I came across MaintainX I was a bit skeptical, but quickly found that it was the right software for me and the company I work for. As soon as I signed up for the free trial, I was greeted with an email from their staff, and to my surprise, when I had a question I was responded to immediately.

Cons

The only down fall to this software is that I have quite a few staff members that will be requestors, but they do not speak English well and it would be best if there were a translator option from Spanish to English and vice versa, but I have been informed by the staff that they are working on that part of the software now. I hope that this comes quickly as it would ease the pain of trying to improve communication with some of my staff.

Reason for choosing MaintainX

MaintainX offers everything I wanted at a very reasonable price, whereas, the other software that I have looked at did not offer many of the items I needed. One example is a parts inventory system. Something else MaintainX offered that the competitors did not was real time communication through the software.

Review Source

GP

Gerry P.  
Maintenance Manager  
Automotive  
Used the software for: 1-2 years

### "Easy to use"

January 24, 2023

5.0

Amazing support from the MX team has given us insight into our team capacity and increased our throughput of jobs, all through this single program. Since implementation, there hasn't been any job that has been forgotten which has increased trust in our organisation.

Pros

Straightforward to implement and easily scalable. Software is laid out logically with features easy to use. Filter buttons are simple and quick, with options to save current filters.

Cons

It's not possible to create a job 'sequence'. If using the work order function as a task list with multiple tasks, other than giving them High/Med/Low priority, it's not possible to show that specific jobs have to be completed before a different task. In the app, there is not a 'sort by' function for work orders in calendar view.

Reason for choosing MaintainX

Work order creation was easier.

Review Source

VR

Verified Reviewer  
maintenance manager  
Chemicals  
Used the software for: Less than 6 months

### "decent for an entry level program"

February 20, 2022

3.0

Decent program to track work orders and manage assets. Very easy to use. Mobile app is helpful. not impressed with overall features and functionality. Data input way too time consuming.

Pros

Very easy to use, mobile app is helpful.

Cons

inability to mass edit in spreadsheet format, worksheets are time consuming and basic. Lack space to input details such as component info for equipment, specs, etc. Lack of many desired features and functionality. mobile app doesnt show all info or allow editing of info when it comes to inventory control etc.

Switched from

[AMMS](https://www.capterra.com/p/82849/AMMS/)

AMMS program and backup data was lost. Prefer to switch back to amms after trying maintainx

Review Source

Response from MaintainX

March 11, 2022

Hi there, Thanks for leaving a review for MaintainX. We are sorry to hear that your experience has been anything less than exceptional so far. We have a team available to assist with data input and help set up your organization for you. We would love the opportunity to learn more about your feedback and ensure that we have enabled all the functionality you are looking for. If we are missing any functionality, our team would love to understand what you need so we can include it on our roadmap. Feel free to reach out to us at your earliest convenience. Best, MaintainX

TH

Tom H.  
Maintenance Manager  
Glass, Ceramics & Concrete  
Used the software for: 2+ years

### "Extremely positive"

July 5, 2022

5.0

This has been an awesome experience

Pros

The ease of use, the user doesn’t have to be an expert

Cons

None that stand out, the program is ready

Review Source

DH

Doc H.  
Maintence Manager  
Machinery  
Used the software for: 2+ years

### "Mantence Manager"

March 21, 2022

5.0

Very useful tool

Pros

Be able to track if it was operator error or just old machine

Cons

When brakes it brake so it does not matter its still a break down

Review Source

CB

Chris B.  
Maintenance Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great value, easy to use and to simple to implement"

January 19, 2023

4.0

I've really enjoyed working with the MaintainX team, they are responsive and genuinely care about making improvements. One aspect that I had not imagined would make such a difference was the request management ability - this has saved us a huge amount of time and effort.

Pros

I really appreciate how configurable the modules are, and the amount of reports available from Day 1. The support team has also been great in responding to issues we encounter and making customizations.

Cons

While the mobile app is great, I wish there were a few more features available compared to the desktop view.

Reason for choosing MaintainX

MaintainX not only provided a robust solution for our needs, it's also excellent value for the cost.

Review Source

DM

Daniel M.  
asst tech  
Warehousing  
Used the software for: 2+ years

### "Daniel "

November 14, 2023

5.0

Pros

the simplicity of the app makes it easy to navigate through the day-to-day operations

Cons

not much to dislike, however it is a little slow on ios apps

Review Source

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