# Page 25 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 25 - Reviews of MaintainX

## Showing most helpful reviews

Showing 601-625 of 993 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TR

Tom R.  
Process Improvement Process Lead  
Building Materials  
Used the software for: Less than 6 months

### "Very Satisfied "

December 14, 2020

5.0

I've now had several meetings with our maintenance team. We have completed our first weekly's and will we are in progress with our first departments monthly PM's. The software is everything that I was lead to expect and more. \[SENSITIVE CONTENT HIDDEN\] has been incredibly resourceful, responsive and helpful. It's always nice to make a decision after testing 15 solutions (felt like 1000) and feel confident that you've made the correct decision. I feel that way right now and wanted to share. We still have some setup to go - I'm taking the walk before run approach with the guys but this is slick. I'm looking forward to the partnership.

Pros

The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.

Cons

So far the only cons were identified at selection and were so minor they didn't prohibit me from selecting the solution. Little things like work orders have a really slick ability to save filters but reporting and the mobile app do not have it. It's not a huge deal since mobile users can filter to themselves and see only what they need to but it would be helpful if they could save encompassing filters such as specific departments and weekly vs monthly vs annually.

Alternatives considered

[FTMaintenance Select](https://www.capterra.com/p/50771/FTMaintenance/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing MaintainX

Bottom line was twofold. 1st - the demo and setup were extremely straight forward (Thank you \[SENSITIVE CONTENT HIDDEN\]). 2nd - the price was unmatchable. For the functionality they are offering at their price point - it made the selection simple.

Review Source

DB

Daisy B.  
Owner-CFO  
Facilities Services  
Used the software for: 6-12 months

### "Grows with your needs!"

March 10, 2020

4.0

We have enjoyed partnering with MaintainX and \[SENSITIVE CONTENT HIDDEN\] has been a great asset in getting us what we need to be successful with the product! He helped create some of our procedure pages and that was HUGE!

Pros

We started using MaintainX about 6 months ago and what we like most is that they are always improving their product. They take what the customer needs and works to implement the closest version of what is needed.

Cons

The reports are not very easy to filter and are not able to be fully customized, yet. However, they are better than other systems we have seen and MaintainX is consistently improving the capabilities. The other piece I wish was improved is the layout of the exported work order. It is not very pretty and cannot, at this time, be customized to remove the information I don't need.

Alternatives considered

[FieldAware](https://www.capterra.com/p/120648/FieldAware/)

Reason for choosing MaintainX

We chose MaintainX specifically because it was a new and growing product. We felt the products bones were good and seeing where the product was moving was exactly where we needed to be. The cost is on point with the product and is manageable for a newer company, like ours.

Review Source

SE

Scott E.  
Manufacturing Engineer  
Construction  
Used the software for: 6-12 months

### "Great, easy to use maintenance system for little cost!"

January 23, 2023

5.0

Pros

Ease of use, the ability for anyone on our site to be able to request a job, upload photos and assign assets. These can then be approved or rejected and scheduled in easily. Weekly and daily calendars with work orders is great for visualisation and keeping everyone busy and informed.

Cons

Some reporting tools are a little lacking, you should have the ability to create a custom report that gives you the same look, format and data on a reoccurring schedule that you set yourself. For example monthly reporting of time vs cost for the same assets each month regardless if the value is £0 or £10000

Alternatives considered

[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

Much more visual, ease of use, simpler system at a lower cost

Review Source

NH

Neci H.  
Community Standards Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "MaintainX"

November 2, 2023

5.0

Pros

I like MaintainX for its ease of use, customization options, real-time communication, asset management, mobile accessibility, analytics, and integration capabilities, which collectively enhance productivity and efficiency in maintenance operations.

Cons

I've identified some missing features that would be beneficial for my use. One aspect I find inconvenient is the need to download or export a work order to print it. Additionally, I wish for the capability to mass print work orders without the necessity of opening each one individually. Moreover, I believe integrating a GPS feature within the app would be advantageous, especially for identifying maintenance repair areas when there's no specific address available.

Review Source

WL

William L.  
Chief Engineer  
Hospitality  
Used the software for: Less than 6 months

### "Best CMMS I've used."

August 15, 2023

5.0

Before finding MaintainX, I was using paper work orders and tracking everything on either notepads, excel documents, or post-it notes. I knew I needed a better solution. I found and implemented MaintainX just in time, as only a week after setting up my database, I was seeing over 100 new work orders a week. Now I'm learning how to use the API to complete tasks in a fraction of the time it was taking me just weeks ago.

Pros

You can really tell this system was designed from the ground up for people on the ground. Too many CMMS systems were designed by people who do not use them, and it shows. The ease of functionality, and robust options make MaintainX stand out above other options from very well established industry leaders.

Cons

There are some functions I'd like added, but the team is very responsive and have already made improvements to the software in the short time I've been a customer.

Review Source

CG

Chris G.  
Operations manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "Awesome!"

August 29, 2023

5.0

Maintain X is awesome!

Pros

The logging of repairs,maintenance, and inventory tracking!

Cons

Confusion at times on mobile app.. mostly due to people not direct assigning to an individual

Reason for choosing MaintainX

Tried them first and have stuck with them since!

Review Source

NC

Natasha C.  
Bookkeeper Internal Sales  
Consumer Services  
Used the software for: 1-2 years

### "Great product"

March 26, 2024

4.0

Very happy we got this product. It makes life easier in our plant & our maintenance team is always on-top of their duties. Easy to use the app & very helpful staff at MaintainX

Pros

The app is very user friendly, no need for training. Keeps track of everything that need to be repaired & makes it simple for staff to see what still needs to be done.

Cons

We do not have any complaint at this time. The product does what it was bough for.

Review Source

RB

Ryan B.  
Maintenance Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "MaintainX B&L Transport"

July 19, 2022

5.0

Love it and hope to keep a good relationship with the company

Pros

That I can be anywhere and see what activity is going on in my shop and what has been done.

Cons

that there is no decimals when entering your fluid amounts

Reason for choosing MaintainX

More user friendly and better cost for more

Review Source

RH

Ray H.  
Facilities Manager  
Banking  
Used the software for: 6-12 months

### "Best App For Building Maintenance "

August 3, 2023

5.0

Pros

MaintainX is great for inspections and work orders as well as for keeping up with all assets and much more!

Cons

Automatic start from one work order to the next would be a nice feature.

Review Source

JD

Jonathan D.  
Maintenance Engineering Manager  
Building Materials  
Used the software for: 6-12 months

### "Streamlined Maintenance management."

January 20, 2023

5.0

Our parts inventory has been so easy to track. it made my administration and daily tasks more simple.

Pros

Being able to track the progress of a job is fantastic. We have no confusion over the status of any work orders.

Cons

The reporting is good but can be a little ridged for cost analysis.

Review Source

KZ

Keith Z.  
Technician  
Food & Beverages  
Used the software for: 1-2 years

### "MaintaiX review"

July 14, 2023

5.0

Easy to use. Very good product.

Pros

Ease of use. Simple interface. Wide range of applications.

Cons

No real issues with MaintainX. Super user friendly.

Review Source

VR

Verified Reviewer  
Support  
Facilities Services  
Used the software for: I used a free trial

### "PM with MaintainX"

October 26, 2022

5.0

Among the best solution for cloud solutions thank maintainx team they support the best.

Pros

Ease to deploy setup and config and it has almost complete package that other sp has.

Cons

Some part of it as you know more svs more to pay.

Reason for choosing MaintainX

Mobile support

Review Source

MH

Matthew H.  
Millwright  
Construction  
Used the software for: Less than 6 months

### "Great Maintenance Program"

August 24, 2023

4.0

Pros

Keeps track of jobs needing to be done, assigning them, and looking back to see previous repairs done.Additionally helps track inventory of critical spares, alerts when you are out, and keeps track of where these spares were purchased from.Also used for daily/weekly checks with work orders that auto create themselves when issues are found.

Cons

It does everything we need it to do, not sure what could be different.

Reason for choosing MaintainX

Did everything the other did at a reduced cost.

Review Source

MM

Michael M.  
Plant Engineer  
Textiles  
Used the software for: 2+ years

### "MaintainX - A Plant Engineer's best friend "

June 21, 2022

5.0

I signed on with MaintainX near the very beginning and I've seen first hand how this product has developed from a very basic work order app to an integrated CMMS with inventory, assets, purchase orders, locations and the list goes on and on. Did I mention METERS? That is worth the price of admission on it's own. MaintainX is dedicated to supporting the customer and I have no reason to look at any other software.

Pros

Ease of use was what attracted me in the beginning but over the years MaintainX has listened to me and other users and implemented countless improvements and additional capabilities. The support is amazing and I've never has any issue with my data not available. If you need something MaintainX doesn't do, just ask for it. More than likely it's in the works.

Cons

I honestly do not have anything that I do not like. I was satisfied long ago but they keep adding new features that I didn't think I would like but now love.

Reason for choosing MaintainX

No Paper. Easy to use. Real-Time information. Great support. Constant improvements.

Review Source

DA

Donald A.  
Facilities Manager  
Food Production  
Used the software for: 6-12 months

### "Great CMMS Program for the Price!"

August 15, 2023

5.0

Excellent, always there to answer a question. Providing ongoing training, and updates for new features.

Pros

The ease of use from the requestor side of the application submitting work requests and getting updated comments when completed. To the administrative side, assigning work requests, creating and tracking assets, writing procedures and assigning scheduled PMs on equipment.

Cons

Nothing, it is a very functional program.

Review Source

DS

Daniel S.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Accounting Nightmare"

November 9, 2022

5.0

They are very slow at answering basic questions, out of country technical support, no phone number to call to get an answer, not the cheapest experience.

Pros

The ease of creating a work order and sending it to our maintenance team. They are able to review it right away but the same can be used through text.

Cons

If an employee gives you their time sheet and it says "I worked 80 hours for this payroll cycle" Maintainx has no way of telling you how to allocate those 80 hours. If a work order takes more than 1 payroll cycle to complete, it is added together when running the reports. So for a 2 week payroll cycle where the employee is paid for 80 hours of work, MaintainX says there are 100 hours of work complete. So you end up double entering the labor because MaintainX will not give you the report to allocate the hours worked during the payroll cycle.

Review Source

KB

Kenneth B.  
Maintenance Manager  
Consumer Services  
Used the software for: Less than 6 months

### "MaintainX is an excellent CMMS system with a modern feel "

May 25, 2023

5.0

My team and I are loving it as compared to our old CMMS system

Pros

Usability and the mobile ability. It has a very modern updated feel about it.

Cons

It has a bit of a learning curve. Nothing overwhelming

Switched from

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Older and bulky. Not very mobile friendly

Review Source

SW

Stephen W.  
Assistant General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Game Changing Maintenance Management "

July 15, 2023

5.0

The overall product and experience has been very easy from start to finish.

Pros

Being able to make work orders from your phone and prioritize them is a huge boost to productivity in all areas.

Cons

You have to be detailed about the information you put in, but I actually think that is a good thing.

Reason for choosing MaintainX

I chose MaintainX because their platform worked best for the needs of our club.

Review Source

CH

Curt H.  
Director of Expansion  
Food & Beverages  
Used the software for: Less than 6 months

### "MaintainX for our rapidly expanding indoor ag company"

August 23, 2023

5.0

Good. The implementation and account management teams have been helpful and accessible.

Pros

Ease of use off the shelf. Really good platform, very easy to pick up.

Cons

Not very customizable, at least at the premium level.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[Augmentir](https://www.capterra.com/p/191937/Augmentir/)[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

Implementation timeline and cost

Review Source

DM

Dominique M.  
CMMS Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "MaintainX Review"

June 26, 2023

4.0

Excellent!

Pros

Ease of use, mobile friendly. Customer support is excellent.

Cons

Skipped Work Order should be included in the reports.

Alternatives considered

[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

Ease of use and API Integration

Review Source

SB

Sarel B.  
Maintenance Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Maintenance Management"

July 28, 2023

5.0

Easy planning of preventative maintenance.

Pros

Easy to use. It improve our maintenance, scheduling and tracking of work orders very simple and effective.

Cons

Not anything I can think of right now.

Reason for choosing MaintainX

Like what I have seen on demos.

Review Source

ED

Erik D.  
Maintenance Engineer  
Food Production  
Used the software for: 6-12 months

### "Easy and straightforward"

February 16, 2023

5.0

I like the fact that many users can be link all together for good comunication in all parties.

Pros

I like having the ability to have a broad layout of what needs attention and when. I work in a food manufacture with many lines and machinery and this facilitates things greatly.

Cons

I have yet not experience any problems with the software.

Review Source

ST

Shawn T.  
Relief Operator  
Mining & Metals  
Used the software for: 6-12 months

### "End user review of software. Two thumbs up"

November 21, 2021

5.0

Overall, the best review I can give is the month that my phone was broke, I was behind and lost on task due to not having onhand access of the app. The software and app lets me stay ahead and complete task or make work orders and keep moving. Without it we end up fighting fires and responding instead of anticipating issues.

Pros

This would be a tie between glancing at the app to see what task are assigned to me or my team and the ease of taking a picture and starting a work order on my phone while out in the plant from my phone.

Cons

No real cons with the software as of yet, I'm an end user and not an admin. I assume at that point I would have more input.

Review Source

MS

Mark S.  
Maintenance Manager  
Automotive  
Used the software for: Less than 6 months

### "MaintainX is a game changer"

August 15, 2023

5.0

We are a fire department and we absolutely love it! I can create and manage work orders for apparatus from anywhere with the app. This program has revolutionized our maintenance tracking.

Pros

We love how easy it is to use and how functional the app is. Though we are able to make it work and it has definitely improved our invoicing system it would be even more amazing if it had dedicated client billing/ invoicing features.

Cons

The only place MaintainX is lacking is in the billing/ invoicing department. It needs a dedicated invoice feature!

Review Source

EL

Eden L.  
Director of Operations  
Primary/Secondary Education  
Used the software for: 6-12 months

### "MaintainX helped our school function smoothly"

April 25, 2023

5.0

Pros

MaintainX tracks work orders from users and requesters from start to finish, so that nothing gets forgotten. Assigning dates, priorities, and procedures helps my team manage their time efficiently. As well, their customer service team is always on it, giving me what I need, when I need it.

Cons

I would like greater control of data import and export, which is feature the MaintainX team assure me they are working to expand.

Review Source

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