# Page 29 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

---

MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 17th, 2026

# Page 29 - Reviews of MaintainX

## Showing most helpful reviews

Showing 701-725 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

kC

keonte C.  
Operations Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Keonte's review"

August 30, 2023

5.0

Very easy going and nice to use help change alot for the company

Pros

Helping me keep track of the maintenance especially having so many vans this helps us take care of issues and keeps us in front of it.

Cons

I like everything about it very easy to use

Alternatives considered

[Driveroo](https://www.capterra.com/p/189322/Driveroo-Fleet/)

Reason for choosing MaintainX

The price and the adaptive features

Review Source

JK

James K.  
Maintenance Manager  
Mining & Metals  
Used the software for: Less than 6 months

### "Galvanizing Plant Maintenance - RRGI"

August 30, 2023

5.0

The learning curve can take time, but only because there is a vast array of features that actually work.

Pros

Ease of use and support. Recurring tasks on scheduled items.

Cons

Everything seems to work very well so far.

Review Source

FFH

Farrel Ferianno H.  
Project Planner Mining, Oil & Gas  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "MaintainX Work Management"

July 20, 2023

5.0

Overall experience while using MaintainX i am really impressed by its capabilities

Pros

MaintainX really helped me solves some inefficiency especially about logistics and supply chain

Cons

The integration with other apps sometimes confuses me

Reason for choosing MaintainX

Because MaintainX is more easy especially on the UI so it can be called as standard for workers with lowest to highest level

Review Source

RR

Raj R.  
Maintenance Scheduler  
Renewables & Environment  
Used the software for: 1-2 years

### "MaintainX is a great software to track your work orders, run reports and preventive maintenance."

February 14, 2023

5.0

Pros

It is easy to use, running reports, adding assets.

Cons

Sometimes the search function doesn't work too well.

Review Source

MW

Michael W.  
Branch Manager  
Facilities Services  
Used the software for: 2+ years

### "MaintainX Review"

December 21, 2021

5.0

Great! it is a well used tool for us. It is great to look back on historical data entered through the system. We have begun utilizing procedures to aide in the management of the communities irrigaiton system.

Pros

Daily use of new home screen feature. Reoccurring work orders are a very helpful reminder for our teams.

Cons

The system can be cumbersome for field workers intitally to learn.

Review Source

Justin P.  
Maintenance Supervisor  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "This is the CCMS YOU HAVE BEEN LOOKING FOR"

December 11, 2020

5.0

It has been a time saver for us.

Pros

Price, app, features, chat functions, customer service

Cons

Notifications, I wish I could select the Notifications that are sent out

Alternatives considered

[WebTMA](https://www.capterra.com/p/15155/TMA/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing MaintainX

Customer service, app

Review Source

pS

patrick S.  
Fleet manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "well worth the investment."

September 22, 2023

4.0

so far I have had a great experience with maintainX.

Pros

It was very easy to move all my equipment and assets over. they offer amazing flexibility in the ways that you can set up your work orders.

Cons

I wish there was a scan feature that would allow you when adding parts into you inventory you could scan the invoice with your phone, and it would fill int the blanks for you.

Review Source

KL

Karl L.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "CHANGES EVERYTHING FOR THE BETTER + MORE MONEY"

May 19, 2020

5.0

Fantastic! Everyone from the team ive spoken with is great. And the product is fantastic.

Pros

Perfect with a couple of Adjustments (personally) for my unique property management business. I have more time for my family and work, my clients are happy seeing the results easily with the use of the PDF features. And I am making more money as a result. CHOOSE THEM YOU CANT GO WRONG.

Cons

I had to make some adjustments to the way I do things, which isn't a bad thing. Only improvement I can currently think of is to make it easier to send PDF's to "clients" rather than "vendors" as it would suit my needs better.

Alternatives considered

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing MaintainX

Upkeep encouraged me to look for other software due to how my business operates and number of employees.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Needed something more professional and organized that also offered document and photo integration for better organizing of work orders.

Review Source

EG

Edward G.  
Equipment Maintenance Manager  
Construction  
Used the software for: 6-12 months

### "MaintainX is a great product for our business"

June 19, 2022

5.0

Since we started using MaintainX, we have completely done away with paper workorders. Keeps good track of our business. As of today, we are very satisfied with the software.

Pros

The software is easy to use and a great way to track current and past repairs on our equipment. We can access our information either by laptop or smartphone. Out in the field, this is very important to the service tech on the job.

Cons

So far, we really have nothing negative to say. If we have a problem or something we need changed, our account manager is very quick to respond.

Review Source

MM

Martin M.  
Maintenance Technician  
Plastics  
Used the software for: 6-12 months

### "MaintainX have been and still is a good choice i made for using a CMMS."

February 23, 2023

5.0

Pros

MaintainX is quite easy to understand and to operate, it is modern and even if something doesn\`t work my account manager will do his absolute best to support me with the issue and find a solution.

Cons

sometimes it appears it is a little challenging for a mobile phone to use app, like sometimes app can froze etc. but i know devs are continiusly working on improving, so not much of a negative.

Reason for choosing MaintainX

MaintainX helps developing and tailoring maintenance procedures, helps with maintenance planning, parts control and asset organisation.

Review Source

MM

Matthew M.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Perfect 👌🏼 "

June 2, 2020

5.0

Overall I am really happy with the use of this app. It save me time, so it saves me money. The price is great for the number of contracted labor's.

Pros

I really like this app as well as my team. We can easily add a service call or an HVAC instillation. The steps for the team asteroid easy to add and I have all the information for things like billing a customer, sending their warranty information, or simply writing a thank you letter. I don’t have to ask them any questions about work performed on the job because they are able to input any information i need for work orders. It also allows me to schedule future work orders so that we can remember when a customers system is due for maintenance. I also like that I can print a pdf of the work order and keep a copy for my files and give the customer the details of their work and add comments if needed. I like the fact that the guys can see upcoming service calls, rough in, or finish out. Sometimes the steps happen within months of each other and it easy to add unit numbers and dates as the instillation is worked on.

Cons

I don’t like that the work orders that are on hold sit on the calendar on the day it was created. It would be easier if they sat in a separate folder and I could put them on the calendar later.

Review Source

TC

Tom C.  
Maintenance Technician  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Efficient and Easy to Use Product"

August 27, 2019

5.0

Very Good. I have been able to track PMs more easily.

Pros

The ability to use on devices is great for mobility. The interface is clean and uncomplicated, yet is deep and offers many options for me to save data for later use. It is quite intuitive compared to the last CMMS we were using.

Cons

Honestly not much. If anything it might be there is less focus on desktop, which is fine with me. There are some in our organization which is better for them to send me work requests. Of course this may already exist and I just haven't gotten that far yet!

Reason for choosing MaintainX

MaintainX appears to be on the leading edge of CMMS products.

Switched from

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Ease of use, mobility and more economical and appropriate for our facility/assets.

Review Source

DD

Donnie D.  
Facility Director  
Hospitality  
Used the software for: 6-12 months

### "Full Service"

November 19, 2021

5.0

great

Pros

Tracks, work orders, trends, parts, PM's, etc...

Cons

The "Location" when creating work orders should not be there. Unneeded step that wastes time.

Reason for choosing MaintainX

Price

Switched from

[SysAid](https://www.capterra.com/p/107225/SysAid/)

SYSaid was not for maintenance

Review Source

CO

Cesar O.  
Mantenimiento  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Excelente software de mantenimiento"

May 9, 2023

4.0

Una muy buena experiencia, lo recomiendo.

Pros

Es una excelente herramienta de seguimiento, trazabilidad y gestión general de mantenimientos preventivos, predictivos y correctivos.

Cons

Realmente es muy difícil destacar algo malo cuando en realidad es una herramienta importante en cualquier tipo de gestión de ingeniería y mantenimiento

Reason for choosing MaintainX

Me gusto lo amigable y fácil que fue su implementación

Review Source

KD

Kareem D.  
Landlord  
Real Estate  
Used the software for: Less than 6 months

### "Great Software - Just what we needed!"

June 8, 2020

5.0

Awesome support (shout out to \[SENSITIVE CONTENT HIDDEN\]). Great company. Very competitive pricing. This product is helping us a lot and I highly recommend it. If you need any work order software, this is the one.

Pros

Ease of use - the mobile app is very intuitive to use. The inbox interface is smooth. It is easy for our maintenance team to see all open work orders and get them done. Speed - The app loads up nearly instantly. No waiting for work orders to appear or notifications to pop up. Visibility - This one is for me. I can open the app and quickly see what work is being done and I get a full history of all the work orders. We used to use pen and paper before this. User Interface - No clutter. The UI shows just the tools we need.

Cons

Creating repeating work orders is a bit awkward. All the capabilities are there but I needed a little help to get started. The "start time" on work orders was confusing. Some repeating work orders automatically showed up at 1am or 3am which is not ideal. This doesn't knock it down a star because all the capability is there, it's just a bit awkward. Also I would like the ability to label vendor phone numbers. Some vendors have an office number and then a cell number and they show up just in a list of "Contact Phone Numbers".

Review Source

MH

Michael H.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Great Product for you Facility"

January 18, 2021

5.0

Really enjoy. Our Team has embraced it and it definitely keeps us on track with building maintenance

Pros

Very thorough once you have the platform....covers the entire buiding

Cons

Takes a little longer for users to load in requests compared to other products. Its outputs are much more detailed so I am certain that has something to do with it

Switched from

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

The no longer supported a computer based platform

Review Source

DY

Devin Y.  
Purchasing and Warehouse Manager  
Automotive  
Used the software for: 1-2 years

### "Inventory Management"

February 15, 2023

5.0

It has been a wonderful program to use and implement internally

Pros

I enjoy the user-friendly platform that it offers and the simplicity behind setting it uyp;

Cons

I would love a feature that allows you to assign different quantities of inventory at different locations.

Review Source

BH

Barney H.  
Director of Maintenance  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Great modern software for maintenance team work order management "

November 19, 2021

5.0

Great support with fast replies helping customize the software.

Pros

The software was fast to implement and simple to get our technicians familiar with its use. Real-time visibility as work is being done.

Cons

Some reporting features could be better. Email or text for high priority or work not completed timely could help alert management.

Reason for choosing MaintainX

Simple and Fast in all aspects.

Review Source

Juan Carlos G.  
Senior Project Manager  
Construction  
Used the software for: 6-12 months

### "Game Changer"

August 28, 2019

5.0

Overall, We are very happy with the results we have gotten from the App. There is room for growth and improvement and the developers are sensitive to client needs and respond accordingly.

Pros

I love the ease of implementation and the flexibility of the app.

Cons

At first, I did not like the search features, but they addressed that. The only draw back I see now is that I cannot create teams within my client base.

Reason for choosing MaintainX

I choose MaintainX because of the ease of use and flexibility to adapt to our needs.

Review Source

EA

Eduardo A.  
CMO  
Automotive  
Used the software for: 1-2 years

### "Good option!"

October 1, 2022

4.0

Pros

Very easy to set up and use. Other systems are difficult to setup without help but not MaintainX. They are upgrading new features very often

Cons

Very slow to add pictures on comments, one by one. In general terms not many thing I would like them to change or improve

Review Source

LK

Lamar K.  
Water operator  
Construction  
Used the software for: 2+ years

### "User"

October 14, 2022

5.0

Great

Pros

Being able to list jobs by location and protocol

Cons

Product is very well designed and well designed

Review Source

RM

Rick M.  
Facilities Supervisor  
Education Management  
Used the software for: 6-12 months

### "Maintenance made easy"

April 26, 2023

5.0

Very easy to use, very easy for our requesters to use.

Pros

The work order request feature has truly streamlined out abilities as a team. We have great communication with our requesters, increased our completion speed, and provide better customer service now.

Cons

To be honest MaintainX covers everything we need in our organization. It's been a total win.

Reason for choosing MaintainX

Ease of use

Review Source

CB

Chuck B.  
Maintenance Manager  
Chemicals  
Used the software for: 6-12 months

### "Lrbg"

October 18, 2022

4.0

Pros

The ease of use is great. Being able to research past work orders and parts is used very often.

Cons

It carries parts over from previous work orders to new. Sometimes the guys don't catch it and it throws the inventory off

Review Source

QW

Quentin W.  
Admin  
Consumer Goods  
Used the software for: 2+ years

### "Makes the Job simple"

March 29, 2022

5.0

Pros

The product is Very user friendly, reliable.

Cons

There is nothing that i do not like about the product.

Review Source

WP

Wannak P.  
Feild Technician  
Telecommunications  
Used the software for: 6-12 months

### "A great online platform for task management."

June 1, 2020

5.0

Overall I am completely satisfied this this platform, and could recommend it to others whom work in my industry. The customer support is great. Easy to use platform.

Pros

We like to use it to distribute tasks to each other, and have allow access to management to keep track on work flow. Even though we are still on the testing phase of using this platform, we are very happy with how it operates, and are looking at subscribing to the premium service.

Cons

For what we use this platform for, there are currently no negatives, not for me anyway. I think my colleague mentioned that it doesn't work whilst offline. We work in rural areas, and have to wait until we get into cellular coverage to update. Could this information be entered and back logged in future?

Reason for choosing MaintainX

We chose it because of the simplicity. We work on the fly, so for us, the easier the better.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.