# Page 3 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is MaintainX the right CMMS solution for you? Explore 1031 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179296/GetMaintainx/reviews --- MaintainX 4.8 (1031) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 16th, 2026 # Page 3 - Reviews of MaintainX ## Showing most helpful reviews Showing 51-75 of 1031 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CE Cynthia E. Maintenance PLanner Food & Beverages Used the software for: 1-2 years ### "Look no Further!" July 23, 2025 5.0 I highly recommend them to anyone looking for a quality program and excellent service. If you're looking for a program that delivers results and is a joy to use, look no further!! Pros The program is packed with features, the user interface is beautiful, and the support team is top-notch. It has significantly improved my by Asset Health understanding, streamlining my work orders, and increasing my productivity. Cons Still updating new features but it still has great features. Angelina meets with me weekly to update so I really have no Cons Alternatives considered [FF&EZ](https://www.capterra.com/p/126805/FF-EZ/)[Bright](https://www.capterra.com/p/126242/BrightPay/) Reason for choosing MaintainX Excellent customer service and easy platform Switched from [Octave Reliance](https://www.capterra.com/p/172042/Quality-Management-Software/) No upgrades to the system, not what we needed. needed mobile access Review Source DH Derrik H. Senior Manager Operational Excellence Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "MaintainX lots to love. new features making it better all the time" October 1, 2025 5.0 very positive. new features added regularly. Glad that more enterprise functionality is being added for managing multiple sites. Pros user interface is easy to navigate. structures of procedures is nice. lots of nice customization options. Would like a bit more for enterprise functionality, like resource planning across multiple sites. That would take things to the next level Cons lack of gantt chart for planning work orders by asset. limited functionality of capacity planning for workers across multiple sites/orgs. Would also like better ability to connect documentation to asset types or asset packages, where the documents can be updated over time. Review Source Smaranda Z. Head of Service Environmental Services Used the software for: 1-2 years ### "Life saver" April 2, 2026 5.0 Actually thanks to choosing , I got promoted, reduced downtime in 9 Plants, have comprehensive reports and client extended the Service Contract Pros User friendly, efficient, clear reports,easy traceability,less downtime, faster reaction, API integration Cons Would love to be able to set other type of fixed costs, for example for clients that have chosen Complete Care packages for maintenance Switched from [ManWinWin](https://www.capterra.com/p/109248/ManWinWin/) The ex product was not delivering at all Review Source Joshua F. Service manager Environmental Services Used the software for: 6-12 months ### "10/10 would do it again " March 10, 2026 5.0 10/10. People have been amazing. Products are absolutely amazing. All of my guys love it and wish we had done this sooner. Pros Secure, user interface is simple and easy. Keeps track for me and helps me plan my day. Remembers where I have been and wha I have done. Cons I don’t like that my cell service has to be perfect for it to work. I rely on it so heavily I have to keep service or WiFi. Switched from [AMCS Fleet Maintenance](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/) Looking for one that could do all. This was the only acceptable solution. Review Source AC Archie C. Maintenance Manager Construction Used the software for: 1-2 years ### "Maintenance Manager" December 11, 2025 5.0 In general, my engagement with the system has been excellent, as it has proven to be an effective and user-friendly solution for our operational needs. Pros What I appreciate most about is the intuitive and accessible nature of its user interface, which significantly enhances day-to-day operational efficiency, along with the outstanding level of support offered whenever assistance is required. Cons A major concern I hold regarding the CMMS solution involves its premium fee structure, which, despite the platform’s capabilities, may be perceived as disproportionately high relative to similar products in the market. Review Source OO Onalee O. Engineer Oil & Energy Used the software for: 1-2 years ### "Best Onboarding Experience" February 20, 2026 5.0 Great customer service. I felt super supported getting us up and running. I enjoyed the trouble shooting and work arounds to make the program work even better. Pros The program itself is very easy to navigate, there is minimal training as it is very intuitive. The BEST part of MX is the onboarding. I was matched with a dedicated support/account manager \[sensitive content hidden\] to help us get going. The starting is not the hard part, it is continuing to meet milestones to make the program work for us. \[sensitive content hidden\] worked with me to make goals and ensure my company reached them. Without her guidance and setting timelines together, we would not have had the program up and running as fast as we did (a few months). Almost 2 years later we are using the program as an integral part of our oil and gas operations, and everyone uses it! Cons It is time consuming to start to add all of the assets (however, there is a bulk upload which makes it easier!). A lot of up front work, but it makes it useable very quickly. Review Source GW Gary W. IT Manager Entertainment Used the software for: 2+ years ### "Amazing Program and Excellent Support" October 27, 2025 5.0 has been amazing. Has everything we have needed and adding new features every quarter. 10/10 in my book. Pros Ease of use. Account Managers and Support team are very knowledgeable and responsive. Very effective tool for Preventing and Reactive maintenance, as well as Asset Tracking and history. Cons Its been amazing Nothing to dislike. They have everything we have needed and then some. Adding additional feature all the time. Review Source DE Daniel E. Plant manager Mining & Metals Used the software for: 6-12 months ### "Data is everything " September 5, 2025 5.0 From the beginning of setup and getting to know our support agent, \[sensitive content hidden\] , everything has been smooth. Manuel not only explained the ins and outs of maintain C but he also took the time to understand our organization, our basic needs, and our future outlook. He had patience and guided us through implementation and more. Pros is a user friendly and management friendly EAM system. It has many bells and whistles and we found it beneficial for our facility while focusing on work order, preventative work orders, and inventory management. It can do so much more but these are the key factors we focused on when aligning with MaintainX Cons only had one con, this is mainly the packages they offer. Some of the bells and whistles are tied into the enterprise plan and not every company needs the full enterprise plan. Just some of the components on the enterprise plan. Other than that, no cons. Review Source JS Jesse S. Facilities Director Hospitality Used the software for: 2+ years ### "Excellent software system for work orders and SOPs" September 5, 2025 5.0 Excellent experience. From implementation to solving login problems to training on how to maximize the system, the team has continually impressed. Pros works well across platforms. MaintainX technical support is excellent. The system allows us to customize how it works to fit best with our needs. The customer support team and account managers are stellar. Cons It is more expensive than our old system. Even so, I would not go back to our old system if it was completely free. Alternatives considered [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing MaintainX Support and ease of use. We liked the expandability of the system. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Our old system had terrible support and did not function across platforms. Review Source ZF Zack F. Product Manager Consumer Services Used the software for: 6-12 months ### "MaintainX Saved Me Hours Every Week" December 1, 2025 4.0 completely solved our work-order problem. Before using it, I had to create work orders in Google Docs, which was incredibly time-consuming. Now I handle everything through MaintainX. I created simple templates that I can reuse and send out to the crew, and what used to take me hours every week now takes just 20–30 minutes. It’s faster, more consistent, and a huge improvement to our workflow. Pros What I like most about is that it gives me a single space to create custom work orders for my operations crew. The calendar view is a game changer. Being able to see all upcoming work at a glance makes planning out the month incredibly easy. It also helps my team stay on top of upcoming jobs without confusion. Overall, MaintainX keeps our workflow organized and efficient. Cons What I don’t like is that can feel a bit complex when you’re first getting started. I recommend going through the MaintainX University training courses so you have a solid understanding of how everything works before diving in. It makes the learning curve much easier to manage. Alternatives considered [ServiceMax](https://www.capterra.com/p/107954/ServiceMax/)[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing MaintainX It met our company budget and met the needs for custom work orders. Review Source CM Clint M. Maintenance Manager Packaging and Containers Used the software for: 2+ years ### "Maintenance Manager" April 13, 2026 4.0 Great. All my account managers and people I have talked to have been great. There was a time when they were subbing out support to foreign country and made things incredibly difficult with the language barrier. Pros The ability to track all aspects of our asset lists and see when work orders were created. Accountability is key! Cons The switched the work order trigger based on hour meters to automations. It is clunky and it looks like its in Beta. This is the one that that we used alot and what I wished that wasn't changed. I know that it is bc it is going in the direction of AI controlled and I just don't like my options being limited. Review Source Eric D. Assistant General Manager Motion Pictures and Film Used the software for: 1-2 years ### "Great inventory tracking system for everyone! " April 6, 2026 5.0 We have been using the system since early 2024 and have made an aggressive push since late 2024 to use it as our full tracker and request system. We love its easy-to-use platform and its availably to be used on phones and tablets as well. Pros Streamline inventory tracker. We use it daily to check in and out our dock activity as well as our service to our equipment. Cons I don't have any complaints about the system. It meets all the goals that our company currently uses it for. Review Source Rick H. Corporate Maintenance Director Food & Beverages Used the software for: 1-2 years ### "The best CMMS platform available" August 8, 2025 5.0 has been a breeze to implement. After I set up my first location, the subsequent 3 I set up followed the same cadence and were quite simple. After the global procedures feature was rolled out, it allowed me to have control over all sites and update master forms in seconds. No more outdated checklists or heavy revalidation efforts annually. Pros The support form the sales, account management, and implementation specialists has been top notch. They've answered every question posed and have a deep understanding of the platform. Cons A few functional items were not available when I first onboarded the program in December 2023, but all issues and asks seem to no be resolved. Alternatives considered [Maxio](https://www.capterra.com/p/139751/Maxio/) Reason for choosing MaintainX The features and the pricing was right for our organization. Switched from [Fiix](https://www.capterra.com/p/74916/Fiix/) Ease of use and support thus far has been unmatched. Review Source RS Ryan S. Engineering Manager Renewables & Environment Used the software for: 2+ years ### "MaintainX game changing CMMS " February 19, 2026 5.0 Our experience with has been extremely positive. It’s intuitive, easy for the team to adopt, and has significantly improved our work order management and visibility across maintenance operations. The mobile app is especially effective, and overall the platform has delivered real efficiency and operational value. Pros User friendly on both desktop and mobile app. Customer support is great and fast. Good value and payment options. Work order features and views for users. Cons Custom reporting and workflow configuration, while powerful, sometimes required extra setup to get exactly right. Switched from [ShireSystem](https://www.capterra.com/p/207258/ShireSystem/) Wasnt able to compete with . Slow and unable to record data Review Source Cody P. Plant Superintendent Machinery Used the software for: 1-2 years ### "MaintainX: A Dream Come True" August 6, 2025 5.0 To date, we've had an awesome experience using the platform. Ira Famarin our account rep has been very helpful in helping us get into a position where works for us the way we need it to. The ability to back track and had historical downtime data has allowed us to provide well organized data and visuals for captial expenditure approvals. Overall, the experience has been wonderful. Pros We've been able to completely eliminate paper work orders and streamline our inspection processes. The AI features that continue to be added are very impressive and continue to boost the overall efficiency of our maintenance department. Cons I think the only cons that we may have are not really things that fall under the accountability of , as much as the learning curve in relation to technology of some of our longer tenured maintenance employees. Switched from [ExpressMaintenance](https://www.capterra.com/p/10186/ExpressMaintenance/) The decision was made on a corporate level, but we're very glad that it was. Review Source sS shawn S. Maintenance Team Lead Non-Profit Organization Management Used the software for: 1-2 years ### "MaintainX Great Product!" December 5, 2025 5.0 Experience overall has been great. From the ease of use, the mobile app to the Support with issues. Pros I really like the ease of use with . The equipment uptown/downtime with the reporting feature is great. Also, our customer success Manager, \[sensitive content hidden\], is AMAZING! Cons I would like to be able to add time for team members if a work order has multiple people assigned. does not have CFR part 11 compliance. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[MPulse](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/) Reason for choosing MaintainX Ease f use with and mobile app. Switched from [mPulse](https://www.capterra.com/p/210956/mPulse/) Ease of use and the reporting features within . Review Source JA Juan A. Operational Excellence Lead Construction Used the software for: 6-12 months ### "Relief to get software that works" September 25, 2025 5.0 It is enabling data collection for indicators. Digital record keeping of our equipment inspections for regulation compliance. It is helping our technicians initiate conversations about some outdated procedures. Gives us insights into critical inventory. Pros Mobile-first UI with an intuitive interface. Our technicians are taking lots of photos now. Voice comments with AI transcription for more insightful records. Like the ability to create assets, location, parts and vendors on the fly. First-class support from our Account Manager and also via technical chat. Cons Some features are missing, but I see them on the development roadmap. Hopefully the AI copilot will be a default one day and not a paid extra. Don't have a native integration with label thermal printers. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) Reason for choosing MaintainX Needed to include images and other attachments in the PO request flow. Limble did not support it at the time. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo got discontinued after acquisition by Eptura Review Source JD Jack D. Reliability Lead Food Production Used the software for: Less than 6 months ### "MaintainX has been a game changer for our operations!" November 5, 2025 5.0 has been a game-changer for our operations. The mobile interface is incredibly intuitive, which made adoption seamless across our team. We've seen major improvements in work order tracking, communication, and overall accountability. It's streamlined our maintenance workflows and helped us stay ahead of issues before they escalate. Pros What I liked most about was how easy it was to get our entire team up and running. The mobile-first design made it simple for technicians to update work orders in real time, and the visibility it gave us into asset performance and task completion helped us stay proactive. It’s streamlined our maintenance operations and improved accountability across the board Cons Overall, has been a great tool for streamlining our maintenance operations. If I had to pick one area for improvement, it would be the limited customization options for certain workflows and forms. While the platform covers most of our needs out of the box, a bit more flexibility in tailoring fields or reports would make it even more powerful Switched from [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/) We switched from SAP to because we needed a more agile, user-friendly solution for our frontline teams. SAP was powerful but overly complex for our day-to-day maintenance workflows. MaintainX gave us real-time visibility, mobile-first access, and faster onboarding — all without sacrificing the core functionality we rely on. It’s helped us move quicker, stay aligned, and reduce administrative overhead. Review Source KT Kevin T. Facilities Manager Hospital & Health Care Used the software for: 2+ years ### "MaintainX in the HHS Sector" July 21, 2025 5.0 I have had nothing but great experiences with . Our Account Rep is always responsive, the help chat is always responsive and helpful, and the platform itself is fantastic. Pros I love 's flexibility and the ability to make it what you need it to be. It can be used for inventory, asset tracking, work order and workflow allocation, communication, and reporting (which is always helpful with management). I use it to track assets and PM for biomedical equipment and all the other moving parts of a Tribal Health Center Cons I'd love to see some more flexibility with the parts inventory, like sub-parts that are part of a whole kit or assembly. With dental/medical assets, I tend to deal with assemblies, not just individual parts, which sometimes gets a little convoluted when adding costs to a work order. Alternatives considered [Fiix](https://www.capterra.com/p/74916/Fiix/) Reason for choosing MaintainX Price was a big factor, but was still bringing in so many features, while Fiix seemed like it was "already there" Review Source BF Brooks F. Director of Continuous Improvement Building Materials Used the software for: 6-12 months ### "MaintainX Review" July 21, 2025 4.0 Overall it is a good program but there are a few things that I mentioned in the cons that would make it 5 stars. Pros Very easy to create/edit procedures and implement. Support responds quickly even if it is something that they can't fix. Cons The AI and OEM features are unusable due to inaccurate data. Some reporting functions can only export via CSV which is not user friendly when trying to share with team members. Can only go 2 deep on conditional formatting for procedures. The drag/drop features when building procedures are extremely finnicky and make editing things a pain. Sorting/searching automations is not available so it is unusable for our organization with thousands of meters. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing MaintainX Before my time - I had no say in the decision Review Source RF Rachel F. Pharmaceutical Quality Specialist Chemicals Used the software for: 1-2 years ### "Easy to use Software for all users" July 22, 2025 5.0 Could not have chosen a better software! We reviewed many prior to this and we chose correct. The customer support has been stellar - always prompt and correct responses when questions arise. Integration has been seamless. Pros Easy to use software for both administrators and technicians. Assets and work orders are clearly laid out and easy to trace to find the information you are looking for. Cons AI recommendations in places like procedure creation, but I personally am skeptical about AI to begin with. Serial numbers cannot be customized and are often too long to memorize or remember. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)[Maximo](https://www.capterra.com/p/170474/Maximo/)[Octave Reliance](https://www.capterra.com/p/172042/Quality-Management-Software/) Reason for choosing MaintainX Easy to use, great customer service, connection with staff off the bat was great! Switched from [Eagle CMMS](https://www.capterra.com/p/120750/Maxpanda-CMMS/) Old software was cluttered with too many fields. Tracking equipment history was not available. Reporting was clunky and hard to understand and generate. Review Source MG Matt G. Plant and Equipment Manager Construction Used the software for: 2+ years ### "MaintainX is a great tool" July 21, 2025 5.0 Excellent. Since using everything we rely on to perform maintenance and keep records is all in one place, meaning WOs are completed in a timely manner with minimal mistakes. Pros User friendly for everyone. Very simple and easy to navigate on desktop and mobile app. Great reporting functions Cons Lack of PO capability on Mobile app. Mobile app doesn't show the entire screen when mobile font size is set to large, meaning items in work orders often got missed by older staff. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[MEX Maintenance](https://www.capterra.com/p/56749/MEX/) Reason for choosing MaintainX More user friendly system, great customer service with the initial meetings and on boarding team Review Source Tom S. Materials Manager Printing Used the software for: 1-2 years ### "Maintain X - FULL Thumbs Up Support" December 1, 2025 5.0 Overall we are super pleased with Maintain X. It is a remarkable tool that has provided a ton of confidence in our ability to manage our Maintenance Department and all the adjacent ties to it. Pros Modern Cay CMMS Program that has all of what a Printing Company Needs to Manage their Assets, Inventory, and PM and SWO Work Orders. Cons The only thing that I can see as an opportunity for improvement would be the ability to change the templates for Work Order Requests to be more industry specific. Review Source WS William S. Maintenance and Reliability Manager Chemicals Used the software for: 6-12 months ### "MaintainX Review " November 19, 2025 5.0 Experience with so far has been great. I have used various other CMMS's at this point and can say MaintainX has been the best. Pros The system is very easy to use and learn. Great customer support. Implementation was smooth and easy. AI features are the best I have seen in a CMMS so far. Work order tracking, asset tracking & PM tracking have improved greatly. We also get a lot more information from the Mechanics/Electricians input into the system. Cons Small interface things that we would like to see or improve upon. has been great to work with to try and add or resolve any issues. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/) Reason for choosing MaintainX Customer support and ease of use seemed to be the best. Also the AI function seemed more advanced. Switched from [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/) SAP is very difficult to use and not a true CMMS. Review Source KR Kris R. Director of campus operations Higher Education Used the software for: 6-12 months ### "Great Platform" October 22, 2025 5.0 Its been great. The transition was painless and they have weekly meetings to help and easy the process. Pros What I liked most about was how it streamlined work order management and communication. It made it easy to track tasks, assign work, and see real-time updates from the maintenance team, which really improved efficiency and accountability. Cons Honestly, we haven't really found anything. A great feature would being able to switch to dark mode. Alternatives considered [Eptura Workplace](https://www.capterra.com/p/168997/iOFFICE/) Reason for choosing MaintainX Many platforms we looked at were either overly complex or lacked flexibility. stood out because it was easy to implement, required minimal training, and integrated smoothly into our existing processes. Switched from [Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/) I liked how user-friendly it was. You could create or close out a work order right from your phone without needing to go back to a desk, which made the workflow much smoother. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.