# Page 30 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 30 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 30 - Reviews of MaintainX

## Showing most helpful reviews

Showing 726-750 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Senior Rooms Division Manager  
Hospitality  
Used the software for: I used a free trial

### "Very happy with the functionality of the app"

September 4, 2019

4.0

I would like to compare it very close to other hotel property management apps. The most popular one in NYC being Alice with the functionality of a chat and the options to @ a dept in the chat. If this app had that maybe it would take it to another level.

Pros

I like that I can attach photos. Typically assigning a task to another department is not easy unless you are present to show what needs to get done.

Cons

Sometimes it froze up on me when uploading a photo task could just be my phone could be the upload was slow.

Review Source

Response from MaintainX

September 12, 2019

Thank you for sharing your feedback and we are glad you had a positive experience. We haven't heard of any issues with photo uploads related to our app - if your internet connection is weak, that can impact the upload speed. We are working on making many improvements to our chat and messaging and @ mentions will be coming soon! Please don't hesitate to reach out if we can ever be helpful in the future :)

IK

Ines K.  
Clerk  
Consumer Goods  
Used the software for: 6-12 months

### "Ease of use"

November 19, 2021

5.0

MaintainX is very quick to respond to any concerns. It's a big upgrade from our previous CMMS software.

Pros

Digital Storage of our work order history. Easy of reviewing completed work orders with pass/flag/fail-inspections. Automatic prompts to create corrective actions. Ease of use for our technicians; even those who have difficulties with technology easily learned using the software on ipads.

Cons

Reports could be improved. Overdue work order reports are too bulky when exported to PDF.

Review Source

CT

Connie T.  
Maintenance Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "MaintainX Easy to Use"

October 20, 2022

5.0

Very good customer service. It runs itself

Pros

Ease of use and mobility. Updating is simple!

Cons

nothing the program is very easy to use and takes very little time to update work orders and assets

Alternatives considered

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Maintenance Pro CMMS](https://www.capterra.com/p/212335/Maintenance-Pro-CMMS/)

Reason for choosing MaintainX

Has everything needed for low cost

Review Source

JM

Jeremy M.  
Maintenance Technician  
Education Management  
Used the software for: 1-2 years

### "Absolutely the best tool for maintenance "

March 11, 2022

5.0

With a 200+ acre campus and multiple buildings this is not only become an essential tool, but the most effective tool in keeping everything running smoothly.

Pros

The ease of creating, assigning, and completing work orders.

Cons

I have yet to find a feature I don't care for. We don't use the timer feature, but other than that it's a great tool.

Review Source

CC

Chris C.  
General Manager  
Construction  
Used the software for: 1-2 years

### "Awesome Product"

November 19, 2021

5.0

Pros

Easy to use, great for the field employees.

Cons

there is nothing that I have not liked about this software

Review Source

BS

Bryan S.  
CEO  
Facilities Services  
Used the software for: 6-12 months

### "Better than the rest"

February 12, 2020

4.0

Great app with everything we were looking for and way below the cost of others. Great support team. We know we can get our jobs done and communicate better as a team using this app.

Pros

They reach out to us personally every so often to ask if we would like to change anything. They always listen to the issues we have and correct it as soon as possible.

Cons

You can only add one photo at a time in comments.

Alternatives considered

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)

Reason for choosing MaintainX

Cost.

Switched from

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Lower cost and more user friendly.

Review Source

TG

Troy G.  
Maintenance technician  
Higher Education  
Used the software for: 6-12 months

### "Efficient"

October 18, 2022

4.0

Pros

The simplicity and relativity around mini industries

Cons

When putting in a work order, the requester isn’t updated from within the system. You have to email personally which I feel is more work than it should be.

Review Source

RE

Rachel E.  
General manager  
Food & Beverages  
Used the software for: 1-2 years

### "Review"

June 21, 2022

5.0

This program really keeps myself organized and my store in good shape. It also helps my memory

Pros

Easy to use, love the photo section, love the comments second

Cons

I don’t think it needs any improvement on your end, everything good

Review Source

WB

Wayne B.  
maintenance supervisor  
Machinery  
Used the software for: 6-12 months

### "Ease of use"

October 18, 2022

5.0

Saves me time and I can in the plant look up repair parts and Tell the owner if I need to order something

Pros

keeps a ready record of repairs and expenses of our assets

Cons

The proceedure section is hard to navigate

Review Source

ES

Erez S.  
CEO  
Industrial Automation  
Used the software for: 6-12 months

### "The best CMMS I've seen."

June 28, 2020

5.0

It's a great looking, true mobile first, great for small and large teams. It helps the business stay on top of any maintenance operation. it's reliable, fast and evolving. Its customer service is superb. whenever I had a question or request I got almost immediate response from the friendly team. Nothing is getting lost and the control center together with the deployed teams are all in sync.

Pros

It's user friendly and does everything I need without trying to figure out how a specific feature works. Those features are making it easy to implement in the organization methodology. The ability to work with multiple locations, multiple organizations and multiple teams and assignments gives the system an edge.

Cons

There is no email system to communicate with client and vendors, it's all done through the App.

Reason for choosing MaintainX

Its ease of use was superior to any other alternative.

Review Source

EG

Evan G.  
Maintenance Technician  
Printing  
Used the software for: 1-2 years

### "Helpful and intuitive "

March 16, 2022

5.0

Pros

I like being able to manage my work orders in order of priority. The ability to have notes and attachments linked to my assets during and after PMs. Being able to have a dedicated line of communication for on going maintenance.

Cons

So far for my application I have found no cons.

Review Source

EB

Eric B.  
Engineering, Technology, and Maintenance Manager  
Machinery  
Used the software for: Less than 6 months

### "Preventative maintenance software we have been missing"

August 15, 2023

4.0

Overall, I am very happy with it in the early stages. Now time to add more users and get more of our team using it.

Pros

How easy it is to use. Keeping track of our asset history. Ability to schedule PM tasks and also create work orders for day to day issues.

Cons

Sometimes the support to get info uploaded is not the best when you are impatient, and it takes a couple days.

Review Source

Jonathan H.  
Maintenance Manager  
Hospitality  
Used the software for: 6-12 months

### "MaintainX was easy to setup and has great live... human... support :)"

May 24, 2021

5.0

We can have all of our residents and hotel guest easily report issues and add a PHOTO! The picture along with the tracking, aging, and rating the urgency has been a huge life saver.

Pros

MaintainX has really helped us track the important issues as well as prevent losing maintenance issues to scraps of paper.

Cons

The user interface can be a bit overly utilitarian. It grows on you and really in the end is more efficient this way.

Review Source

VG

Victor G.  
Chief Technology Officer  
Government Relations  
Used the software for: 2+ years

### "Good Software for Technician Management"

August 15, 2023

5.0

It's a great overall experience.

Pros

We track work orders and techs on daily tasks

Cons

There is nothing that I don't like about MaintainX.

Reason for choosing MaintainX

It was a well-rounded system that utilized what we needed.

Review Source

TF

Tyler F.  
Facilities Manager  
Hospitality  
Used the software for: 6-12 months

### "Easiest Maintenance Software Available"

May 19, 2020

4.0

I've truly enjoyed the ability to communicate through the app. I can comment on each individual work order, giving whomever requested an opportunity to views it's progress all the way to completion. I was not initially fond of the idea of a maintenance work order system but have been very please with the MaintX app thus far.

Pros

I love the ease of use. This software keeps all of our management staff informed and up to date with all of our maintenance issues.

Cons

The fact that anyone with a phone can create and add new work orders to our never ending list!

Reason for choosing MaintainX

Overall interface was much easier to use and not nearly as overwhelmingly detailed. We didn't need a system for inventory or tool check-in/out. I felt this system best fit our needs and was just detailed enough to do exactly what we needed.

Review Source

BW

Brad W.  
District Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Great app"

March 14, 2022

5.0

Use it to assign maintenance tasks and it helps us a great deal

Pros

Very easy to use. Easy to communicate between users

Cons

Customer service could be easier to reach

Review Source

RS

Ron S.  
Maintenance tech  
Automotive  
Used the software for: 1-2 years

### "Great asset for sucess"

June 18, 2021

5.0

Great . Ya all need to have some training with it . I've been using it 7 months and am just learning it

Pros

Scheduling on the calendar. Calender notifications

Cons

It will freeze up once in awhile in my old phone . It takes up alot of space and ram it seems like .

Review Source

BM

Brandon M.  
Maintenance Coordinator  
Utilities  
Used the software for: Less than 6 months

### "Intuitive design makes customizing a breeze"

January 19, 2023

5.0

everything i want it to do, it does. if you have questions the team at maintainx is there to help

Pros

everything you can do to it makes sense, when you cant figure it out the team is ready to assist.

Cons

id like to see the ability to create a workorder from a simple pushbutton camera qr code

Review Source

BL

Bill L.  
Buildings and Grounds Manager  
Education Management  
Used the software for: 1-2 years

### "MaintainX"

October 18, 2022

5.0

Really has helped with work orders and preventative maintenance

Pros

Ease of use. Mobile capability. Organization of work orders

Cons

Nothing. It has worked really well for my building

Review Source

EJ

Emma J.  
Regional Manager  
Real Estate  
Used the software for: 1-2 years

### "Keeps employees accountable! "

April 25, 2023

5.0

Pros

It has made everything so much easier. It helps employees remember to do their daily tasks and keep track of bigger projects.

Cons

Scheduling isn't as customizable as I would like.

Review Source

GB

Greg B.  
Maintenance Supervisor  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Powerful tool"

November 22, 2021

5.0

Very good, I'm still finding more useful ways to use it.

Pros

Although not specifically for apartment management, we have found MaintainX a very helpful tool to keep track of everything going on at multiple properties.

Cons

Search program is a little narrow, it should allow some misspellings and grammar errors.

Review Source

CC

Charline C.  
Administrative Assistant  
Consumer Services  
Used the software for: 1-2 years

### "Good Product"

May 19, 2020

4.0

Overall we are very happy with the software. It really helped us as we were writing all job in a call book and trying to keep track that way. This is much easier you see everything that hasn't been done yet and you can prioritize the urgency of the call.

Pros

Very user friendly, you can assign jobs to technicians, you can set that technicians only see jobs assigned to them. Separate column for to do and done. You can clearly see which job is in progress. Nice filters. You can prioritize calls.

Cons

There should be another option added for parts on order that way we would know which job we are waiting for parts.

Review Source

Evalina L.  
Managing Member  
Facilities Services  
Used the software for: 1-2 years

### "Love MaintainX "

November 7, 2019

5.0

Pros

It keeps me and my team very organized and on top of every work order.

Cons

Nothing honestly, the app is easy to use and learn and the team is always there to answer questions

Review Source

RG

Richard G.  
maintenance  
Food & Beverages  
Used the software for: 6-12 months

### "maintainX review"

January 20, 2023

4.0

over all it has been user friendly. still learning on certain things.

Pros

The mobile use for the users and their ability to create work orders and take pictures. very helpful

Cons

we are still working on getting PMs entered into the system. long process.

Reason for choosing MaintainX

price. all were very similiar

Review Source

JG

Jeremy G.  
Maintenance Manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Uranus maintenance"

October 18, 2022

5.0

I absolutely love the system, and my company is thrilled with the system.

Pros

My company has nothing in place before I was hired, this has dramatically improved efficiency and accountability.

Cons

I would like it better if the scheduling was organized a little better as far as notifications.

Reason for choosing MaintainX

Ease of use.

Review Source

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