# Page 33 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 33 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

---

MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 17th, 2026

# Page 33 - Reviews of MaintainX

## Showing most helpful reviews

Showing 801-825 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Michael M.  
Maintenance Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Very Easy To Use Work Order System"

September 7, 2019

5.0

Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.

Pros

MaintainX is very user friendly. It allows users to create work orders and requesters to create work request with very little training. Users and requesters can also include pictures in work orders or work request.

Cons

No way to put in or track parts information and inventory.

Reason for choosing MaintainX

Easy to set-up and use during the free trial and cost to use per seat.

Review Source

DP

David P.  
Maintenance  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Wow"

October 18, 2022

5.0

Pros

Product is very easy to use. Organization of all workers together.

Cons

There is nothing that I have needed that is not already in the software.

Review Source

LH

Lisa H.  
President  
Commercial Real Estate  
Used the software for: I used a free trial

### "Finally the App That Has Everything I Have Been Looking For!"

June 19, 2019

5.0

This app is very user friendly and does everything I want it to. The items most important to me: (1) I am finally able to organize the maintenance tasks I assign, and see the status of each at a moment's glance and (2) I can categorize by project type or location or anything I can dream of, and the multiple tags I can apply per work order make it easy to sort and organize.

Pros

\* Ease of Use \* Unlimited work orders \* Unlimited categories

Cons

\* I wish I could order the priorities within in priority type. (Example, if I have 10 high priority items, I'd like to be able to sort within those high priority items--e.g., #1 high priority, #2 high priority, #3 high priority.)

Reason for choosing MaintainX

Maintenance had everything I was looking for, especially the ability to establish multiple categories, and tag each work order with multiple categories, making it easy to sort or organize by project type or location.

Review Source

CK

Christina K.  
EHS Coordinator  
Farming  
Used the software for: 6-12 months

### "Great for following the process"

September 17, 2019

4.0

Its a great way to monitor within the company what is getting done when and by who. It is also a great tool to use for audits if you need to prove that mainteance is being done accounted for. Its a generally good resource for accountability and communication

Pros

That everyone has access to it across the company from their phones or on their desktop. It helps that their are so many categories and sections to optionally fill out in order to differentiate tasks

Cons

Seeing the done vs to do work orders doesn't always show the work orders clearly.

Review Source

DH

David H.  
Facilities Director  
Education Management  
Used the software for: 6-12 months

### "Keeps getting better and better!"

March 11, 2020

5.0

We are maintaining a consistence repair schedule, requester's have real time updates, and the reporting side of app insures accountability. Everyone in our district loves the simplicity.

Pros

We like the ease and mobility of the app.

Cons

I would like to see the way you sign up change. Mandating that users MUST use their cell phone numbers is an conflict with co-workers, and when you try to register, most people create new organizations, instead of joining their organization.

Reason for choosing MaintainX

Pricing and mobility.

Review Source

FH

François H.  
C.E.O.  
Shipbuilding  
Used the software for: Less than 6 months

### "Review"

November 23, 2022

5.0

amazing

Pros

Easy to use and very well supported The team suporting the product is alwais available and ready to help

Cons

Inventory fonctionality and costomer focntionality are limited

Review Source

RZ

Ryan Z.  
Owner  
Airlines/Aviation  
Used the software for: 6-12 months

### "Love it because it keeps things organized and stored in a cloud."

June 2, 2020

5.0

So far so good...Once I get my parts and stores organized I'll use the paid version and upload my inventory..

Pros

The ability to take pictures and upload them to the work order with a description is great..the group texting is great, the ability to create assets is awesome...

Cons

I would like it if I could add users that can only see the asset I assign to them and nothing else...The asset owner could monitor the work order as we upload to it and approve work through the app in the comments section...

Review Source

AC

Anne C.  
Build facilities maintenance specialist  
Facilities Services  
Used the software for: Less than 6 months

### "Excellent for tracking maintenance requests from multiple users"

August 27, 2019

5.0

I enjoy the app and it is a great product. Problem is just getting other employees to use it.

Pros

The software allows users to send me a request so I can respond immediately if needed.

Cons

The software is great. I just have had trouble getting buy in from all facilities. I will keep at them to use for requesting service.

Alternatives considered

[Tyler Fire Prevention Mobile](https://www.capterra.com/p/167197/Munis-Field-Inspector/)

Reason for choosing MaintainX

I first used because MaintenX is free. I initially wanted to try it out because supervisor was looking at a paying for a program. I can see that it’ll take some doing to get people on board to use. A good bit of info to bring to the table. I am hoping I can continue to use at no cost.

Review Source

SL

Sam L.  
Quality Engineer  
Medical Devices  
Used the software for: 6-12 months

### "Review"

August 16, 2023

4.0

Pros

It is easy to access and easy to navigate once the form has been clicked into.

Cons

The homepage UI is not that easy to navigate

Review Source

CC

Casey C.  
Maintenance Technician  
Facilities Services  
Used the software for: 1-2 years

### "I love MaintainX! "

May 24, 2021

5.0

Excellent!

Pros

I love how easy and useful this work order system is. It streamlines our Techs day and makes it easier for everyone. I like how we can export work orders and how we can also keep track of inventory as well.

Cons

This system took about a week for everyone to get the hang of. After that it was amazing.

Review Source

ES

Erin S.  
AP/AR manager  
Public Safety  
Used the software for: Less than 6 months

### "Has already saved me hours of work!"

August 15, 2023

4.0

The MaintainX process for billing and sending out invoices based on submitted work orders has saved me HOURS of work over the old-school 1982 way we were handling invoicing.

Pros

Super easy to develop and distribute invoices to customers and being able to track the billing and payments.

Cons

Nothing currently, but I've only been using it a few weeks.

Review Source

DJ

Donny J.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great, easy to use program for your team!"

September 4, 2019

5.0

My experience overall has been extremely positive. I was looking at MaintainX as a solution to solve auditing and record keeping for my maintenance department, and it was the perfect option.

Pros

I most liked the ease of use, the user friendly UI, the cost, and the customer service.

Cons

I feel it is unnecessarily difficult to edit certain aspects of work order (for example, if you added the wrong form template, I was unable to just delete that template out of the work order and add a new one. I had to archive and redo the entire work order).

Alternatives considered

[Quore](https://www.capterra.com/p/169445/Quore/)

Reason for choosing MaintainX

Cost, and Quore seemed a little bloated with features, whereas MaintainX had exactly what I needed.

Review Source

QA

Quentin A.  
Branch Operations Manager  
Chemicals  
Used the software for: Less than 6 months

### "Thank You Once Again!"

January 10, 2024

5.0

Awesome! Maintenance X is simple to use, easy to learn, and easy to implement.

Pros

Simple to use, easy to learn, and easy to implement.

Cons

Nothing come to mind other than we should have done it much sooner.

Review Source

KB

Karina B.  
Property Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Property Manager Lives By MaintenanceX "

March 29, 2022

5.0

I love their customer service. Always prompt at answering all my simple questions and SUPER helpful! I can’t tell you how much I love this software. It makes me look brilliant in my job! I manage a luxury property and I manage all the vendors through this. It’s awesome and keeps me organized.

Pros

The ease of use and free trial . I love the customer service but didn’t know it when I signed up

Cons

Limited photos and limited other options

Review Source

DS

Donny S.  
Facilities Manager  
Restaurants  
Used the software for: Less than 6 months

### "Great CMMS software for small teams"

January 28, 2022

5.0

Pros

building procedures and creating work orders around them and recurring work order scheduling

Cons

I am not able to create some of the reporting I would like to see

Review Source

CL

Charles L.  
Maintenance Technician  
Packaging and Containers  
Used the software for: 6-12 months

### "Highly recommend Maintain X for your daily maintenance needs!!!"

June 28, 2022

5.0

Pros

Easy of use User Friendly Desktop and mobile access

Cons

Been using Maintain X for awhile now and have no real dislikes to the software

Review Source

JY

Justin Y.  
Maintenance Tech  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Easy Maintenance Tracking"

November 8, 2023

5.0

Pros

Ease of use and implementation to company process.

Cons

I have no complaints. The program is everything we need.

Reason for choosing MaintainX

Price point and simplicity of the program as a whole.

Review Source

TC

Tina C.  
Guest Services Coordinator  
Hospitality  
Used the software for: Less than 6 months

### "RCHL "

March 2, 2020

2.0

Tracking

Pros

Accountability and reporting .

Cons

Everyone not being able to view all tickets

Review Source

Response from MaintainX

March 6, 2020

Hi Tina, We are really sorry to hear that you haven't had a fantastic experience with our product to date. As far as everyone not being able to view all tickets, that is a setting that your Manager has put in place on the permissions side to restrict the visibility of sensitive information to certain folks on your team. We followed up with him and concluded that the restrictions were intentional and working as desired. If you are having issues viewing Work Orders that you believe you should have access to, please feel free to reach out to your MaintainX Administrator or our support team and we would be happy to assist you. We really appreciate customer feedback and want to make sure our customers have a 5 star experience every time. Please feel free to reach out to a member of our team if there is anything we can do to help clarify any other issues. Thanks, Team MaintainX

AD

Alejandra D.  
Maintenance assitant  
Oil & Energy  
Used the software for: Less than 6 months

### "Excellent tracking system"

May 25, 2023

4.0

Tracking parts , available to track work orders for each asset

Pros

Easy to track and create reports for parts inventory and workflow

Cons

Missing some features like tracking FIFO/LIFO

Review Source

CR

Chip R.  
Director, IT  
Medical Practice  
Used the software for: 6-12 months

### "Works LIke advertized"

May 25, 2021

5.0

We were looking for a tool that would keep track of all maintenance requests across our 60 locations. We also wanted a way to track costs for parts as well as labor. Wanted to be able to run reports and create invoices.

Pros

Like the ease of use; once setup, the software is extremely easy to use. Customer support was outstanding. Keeps track of all maintenance and IT work.

Cons

Haven't found any Cons yet; at some point would like to integrate with other applications.

Reason for choosing MaintainX

Ease of use.

Review Source

TC

Terry C.  
Director of Engineering  
Hospitality  
Used the software for: Less than 6 months

### "A view from a managers perspective"

September 11, 2019

4.0

Our team works to accomplish 400 jobs per day and we are integrating all of our systems onto this platform in stages. The company has been very easy to work with, and always professional and precise. I am optimistic when the reporting side is up and running this will be our long term solution to CMMS operations.

Pros

Very user friendly - the ease of use for the end user is done very well. Short learning curve for end users The contact folks are always very receptive, and gracious taking the time necessary to help us with issues.

Cons

The high end administrator and management tools are in development. Not very robust at this time, but the company has been very open to improvements and implementation of changes.

Reason for choosing MaintainX

The recurring cost and implementation price. On line training from Maintain X has been extensive and complete.

Review Source

MS

Matthew S.  
Facility Manager  
Warehousing  
Used the software for: 6-12 months

### "MaintainEasy"

February 25, 2020

4.0

We use it daily for equipment and facility maintenance and it bring everything into one program.

Pros

The software is very easy to use, customize, and works in real time.

Cons

MaintainX could use some more advanced reporting features but they are improving every month.

Reason for choosing MaintainX

The best part of MaintainX is the support. I know I can call or message and get a response within minutes.

Review Source

MH

Mike H.  
Facilities manager  
Events Services  
Used the software for: 6-12 months

### "Excellent"

August 28, 2019

4.0

What's good about it we can keep a paper trail on work orders.

Pros

It was straightforward it was easy to use. We do everything on our iPhones perfect for us.

Cons

It would be nice print off in the reporting section just one section. but everything else is good we like it.

Reason for choosing MaintainX

Looking for something that would benefit our company and I ran across it in the apps. I'm glad I gave him a try very good customer service.

Review Source

SM

Shailesh M.  
Manager  
Utilities  
Used the software for: 6-12 months

### "A very good tool for growing organization for PM program"

August 16, 2023

4.0

Pros

this tool is so user friendly, has so many features

Cons

I haven't seen any so far, its been working awesome.

Review Source

JB

Joseph B.  
Utilities Director  
Utilities  
Used the software for: 6-12 months

### "MaintainX Review"

May 27, 2021

5.0

My overall experience has been great, I used another product at another job and have to say this is far better in function and value.

Pros

The app that is available for smart phones, the ability to upload photos, and the ease of getting it up and running.

Cons

I have not had any issues with this software.

Reason for choosing MaintainX

The main factor was the cost then once i started using it I found that there is a lot of options for the cost of the program.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.