# Page 34 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 34 - Reviews of MaintainX

## Showing most helpful reviews

Showing 826-850 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KA

Ken A.  
Maintenance Technician  
Religious Institutions  
Used the software for: Less than 6 months

### "AN excellent software feature for anyone who doesn't need a full time job managing the software."

June 4, 2020

5.0

I am able to receive work orders from multiple locations easily and track my own work with great note taking and reporting features. I use this to not only track requests, but also my own periodic and reactive maintenance while help me stay organized and on schedule.

Pros

It is easy to use and has great scalability. I am able to use it with a team that isn't the best with technology.

Cons

Some of the form features being behind the higher tier pricing, but the fact I can use two is great and this is really stretching for cons.

Reason for choosing MaintainX

I have used many tracking software in the past but they always required a lot of setup and were just made for much larger organizations. The scalability of MaintainX along with it's great price tag made this a no brainer choice for my organization and needs.

Review Source

GB

Gregory B.  
Parks & Recreation Director  
Government Administration  
Used the software for: Less than 6 months

### "Great start!"

August 27, 2019

4.0

Overall experience is great! Would recommend/have recommended to others.

Pros

Very easy to use. For the most part paperless. My team is in the field 100% of the time; this allows us to send work orders to their mobile devices, track progress and communicate specifically about each work order.

Cons

Not enough reporting features. Need to be able to have more sort options; give total work orders opened and completed during specific time frames. Also need to be able to track the amount of time spent on each work order. Also, some work orders do not get resolved or reoccurring orders might get pushed to the following week, need option to cancel then report how many were cancelled. Also need to be able to edit comments, fix typos.

Reason for choosing MaintainX

Ease of use; mobile features and cost.

Review Source

JM

Jemma M.  
Facilities and Support Officer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Jemma Mahoney Review"

September 6, 2023

5.0

Pros

The procedure tab, and different ways to create procedures and check lists

Cons

Have nothing to fault. All systems work as they should and easy to read

Review Source

NC

Nelson C.  
VP of Manufacturing  
Machinery  
Used the software for: 6-12 months

### "Perfect Product"

May 28, 2021

5.0

This program took us from the analog world to the digital world. I love the item so much and we haven't even cracked the surface on the reporting side. We don't have the same level of productivity on the maintenance side without MaintainX

Pros

I really love how easy it is to use. My team was hesitant to implement a new way of tracking work orders, but this product made it so easy to transition to.

Cons

Honestly, I haven't found anything yet. Its a great product

Review Source

DS

David S.  
Regional Operations Manager  
Building Materials  
Used the software for: Less than 6 months

### "Quikrete Toronto Inc.'s experience with Maintain X"

March 2, 2020

5.0

We are still just starting the process, but I can see significant benefits by using the software. Our PMs are more detailed and specific and work orders are not getting lost in e-mails or text messages or simply forgot about. Overall, more discipline will be created and the true impediments to achieving operational targets will be addressed which will result in safer manufacturing processes, better quality product, higher uptime and higher productivity.

Pros

The setup of Maintain X with the support of the Maintain X Team was very easy and very fast. Just about every aspect of the software is logical and easy to get around in, so no real special or detailed training is required.

Cons

I have no issues with the software at this time.

Reason for choosing MaintainX

N/A.

Review Source

CG

Colin G.  
Facilities Manager  
Higher Education  
Used the software for: Less than 6 months

### "Keep up the good work!"

August 28, 2019

5.0

Pros

Simple to use but organized and concise. Chose this product because the free version allows me to get notified when a work order has been submitted. I do maintenance for an academy and college and am the main maintenance guy but I have three people who can assign me jobs. This program allows all of them to create work orders for me where I can see them in an organized and clear manner.

Cons

Instead of having to “archive” work orders, I wish simply marking them “done” would clear them from my queue.

Alternatives considered

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing MaintainX

Got notifications Free Easy to use.

Review Source

MH

Michelle H.  
Facilities Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy App to use"

August 28, 2019

5.0

Pros

I like how easy it is to use on my phone or laptop. My employee is being more responsive in letting me know when orders are complete. I like being able to quickly add a photo of something that needs to be fixed to a work order. Customer service has always been quick to respond and take my suggestions into consideration.

Cons

Haven't found anything I don't like about this software.

Review Source

JS

Julie S.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Small company - manage one property"

September 13, 2019

4.0

Perfect for our small operation. Own/Manage 100 units. Has made it easy for me to keep track of what is and isn't getting done.

Pros

The product is easy to use. Have a new young maintenance employee and had trouble with follow through and tracking and remembering work orders. Easily can send work orders to his phone and track the progress in office.

Cons

Haven't really found a downside. It does what we need

Review Source

AS

Aaron S.  
Raw Team Lead  
Food Production  
Used the software for: 1-2 years

### "Great app"

December 16, 2020

5.0

Pros

Got our maintenance staff up to par with the needs of our company and made it easier to keep communication between everyone and complete work orders in a timely fashion.

Cons

Not any cons, the app has helped our company alot.

Review Source

GF

Gerardo F.  
General Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Efficiency "

August 15, 2023

5.0

Excellent experience,

Pros

Maintain X with the mobile app: is the best wat to be more efficient in your daily operations and that it is easy to use for all the employees. Extremely detail when you add pictures to a maintenance request.

Cons

nothing at this time.

Review Source

MT

Mauricio T.  
Programador  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excelente software para monitoreo de tareas"

September 4, 2023

5.0

Pros

Fácil manejo de la plataforma, me ayuda mucho al seguimiento de procesos tanto a personal, como a tareas específicas, si necesito desglosar una tarea y personalizarla antes de pasar a la otra me lo permite.

Cons

Podría ofrecer más soporte al aplicativo, pero de resto muy buena

Review Source

VB

Victor B.  
Maintenance Clerk  
Machinery  
Used the software for: 1-2 years

### "MaintainX is the future"

May 24, 2021

5.0

Very easy to operate after training. Logging pricing and creating part numbers for future orders has been a great advantage.

Pros

Simplicity and the reports based off work performed.

Cons

I have 2 requests that show unopened although all has been reviewed.

Review Source

RM

Ruth M.  
owner  
Facilities Services  
Used the software for: 1-2 years

### "Home Watch Co. uses Maintain X"

December 21, 2020

5.0

They have been extremely helpful in customizing a program that works for my company. It has saved an enormous amount of time.

Pros

I love the support that I get from Maintain X.

Cons

It took me a little while to get the ease of it.

Reason for choosing MaintainX

They had good reviews.

Review Source

AO

Aaron O.  
Maintenance Coordinator  
Food Production  
Used the software for: Less than 6 months

### "easy to use software with excellent support"

December 29, 2020

5.0

i will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help... it also has a built in parts inventory system and a reporting feature that you can see charts and graphs.

Pros

interface is user friendly support and service is always there sends emails when parts reach below a minimum quantity ability to export reporting documents

Cons

i have no cons for the software anything i have not liked or thought they could of improved on they listened and took action and sent it to their engineers for review. some of the ideas they took action and corrected so its nice to see a company actually do something with the feedback they received.

Reason for choosing MaintainX

support service ease of use price

Review Source

CS

Chandler S.  
Maintenance Technician  
Food Production  
Used the software for: Less than 6 months

### "Maintaining Maintenance with MaintainX"

February 23, 2023

5.0

It is everything i could ask for.

Pros

It's easy of use and helping my team keep up to date on our asset maintenance

Cons

Not much to dislike about this software, very easy to use and to teach.

Review Source

DM

Dave M.  
Water & Sewer Foreman  
Government Administration  
Used the software for: Less than 6 months

### "Newbie Outlook"

March 2, 2020

4.0

So far, not too bad. Still lots to learn.

Pros

Unfortunately I just started this just over a month ago. I am still navigating the system but am slowly learning. I thing once I get a grip on all the features it will be a good tool to plan and carry out our work. The reports will be useful as well.

Cons

If I filter by individual assignee's then as soon as I add a team filter only the assignee's that are part of the team i chose show up. I would like both. Also i just started using the 'procedure' function and once i have a list if i want to add a heading i have to scroll to the bottom of the screen to grab it. I think it would be useful if that function was available the same as the 'add a field' tag between existing fields.

Review Source

BF

Ben F.  
Superintendent  
Farming  
Used the software for: Less than 6 months

### "Very good mobile web based MaintainX "

November 23, 2021

5.0

Pros

The steps to do a work order is precise and simple to use.

Cons

Nothing I believe it’s well done. I use it daily, don’t see anything wrong with it.

Review Source

DM

Dawn M.  
Comptroller / Officer  
Construction  
Used the software for: 6-12 months

### "User Friendly - Great Customer Service"

May 28, 2021

5.0

Since our first contact with MaintainX the customer service has been outstanding. They helped us set it up, answered even my silliest questions and followed with our progress the whole time. When they stopped hearing from me, they checked in just to make sure all was going smooth.

Pros

We appreciate how easy and user friendly this software is.

Cons

As of now, we have not found any cons on this software. We are 100% happy

Review Source

AD

Andrea D.  
President  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Go Paperless"

September 18, 2019

5.0

Pros

This app keeps us from moving paper around the office as well as giving everyone a chance to make notes about a job/service order. Once the order is marked "done" then our Accounting person knows to invoice the client and what specifically to invoice them for.

Cons

The custom template was a little difficult to navigate, but we got used to it.

Review Source

JO

Jesus O.  
Operations Manager  
Building Materials  
Used the software for: Less than 6 months

### "New User "

August 4, 2023

5.0

So far it's being great!!!!!

Pros

In person training. would like to answer questions in person for future users

Cons

I haven't fully use it , so no comments yet

Alternatives considered

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)

Review Source

RL

Rhonda L.  
Accounts Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Review and suggestions"

May 19, 2020

3.0

The technicians like the platform for uploading most pictures and workorders. There have been times they still need to email information to the main office because Maintainx doesn't upload properly

Pros

We need more characters available for the description. I don't have enough room for all the information I need to put in there. Adding the addresses for us is not helpful. Almost every jobsite is different for us. Customizing the time for the start time and the due date time would be better. Sometimes we have a start time of 7:45 and we are unable to put the exact time in. 7:30 and 8:00 are the only options

Cons

See above. Getting used to it was not as hard as I initially thought

Review Source

WB

William B.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Ease of use layout "

February 25, 2020

5.0

One of the few apps whenever you need customer support they respond very quickly and if they don’t have the answer they are working on it or get it resolved quickly

Pros

I like that the new update most recent came out and added the search bar for chosing customer invoices

Cons

New update had an issue with how much was being paid on my draws but it did not show it on the main sheet I have to go into the paid file to see what was owed but as always contacted customer support and working on the presently

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing MaintainX

Lay out of program

Review Source

DD

Dean D.  
HVAC company owner  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Leave the clipboard home"

November 19, 2021

3.0

Enjoy using it definitely improves my company

Pros

IPad compatibility asset tagging scheduling

Cons

A bit pricey, and the foam credentialing could be simplified

Reason for choosing MaintainX

Better options and custom ability

Review Source

sN

steven N.  
owner operator  
Restaurants  
Used the software for: Less than 6 months

### "Productivity at your finger tips"

March 4, 2020

5.0

I love the app, and it has made my maintenance team more productive. I recommend it to all of my friends that also run restaurants.

Pros

I run seven restaurants and keeping up with the maintenance was a full time task. Since I have found MaintainX my life has gotten much easier. My maintenance team also prefers using the app versus keeping up with paper lists and text messages.

Cons

The app is close to perfect in my opinion. It would be nice to be able to print off lists or items that need to be completed.

Reason for choosing MaintainX

It was very easy to use. Works well on iPhone platform.

Review Source

DS

Daun S.  
Maintenance Mgr.  
Facilities Services  
Used the software for: 1-2 years

### "Great Maintenance Software"

December 14, 2020

5.0

Has bee great any time i have a question the MaintainX team is will to meet my schedule to get it answered

Pros

how fast I was able to get it up and running

Cons

the only thing i would change is the PDF export

Review Source

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