# Page 35 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 35 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 35 - Reviews of MaintainX

## Showing most helpful reviews

Showing 851-875 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KD

Ken D.  
Director of Engineering  
Hospitality  
Used the software for: 6-12 months

### "Simple & Easy"

August 23, 2019

5.0

Perfect way to document Service, Housekeeping, & Maintenance request.

Pros

Everything. I'm very familiar with HotSos (designed by Expresso). And MaintX is far more simplified and perfect for small businesses.

Cons

Nothing so far. It's very simple to use. I guess the only Con would be entering your property info, but that's required on all programs.

Review Source

JM

Jody M.  
Maintenance technician  
Industrial Automation  
Used the software for: 6-12 months

### "This is a nice app"

May 20, 2021

5.0

Seems to be a great app for organizing maintanence and requests .

Pros

I like that many people can use it and we can log in the work. You can also log in all of your equipment and set up Maintenance schedules .

Cons

I haven't anything to difficult. Maybe make it a little easier to put in some of the info.

Reason for choosing MaintainX

It had the best over all ratings

Review Source

LS

Les S.  
Facilities Manager  
Religious Institutions  
Used the software for: 6-12 months

### "Perfect for us "

May 24, 2021

5.0

Pros

GUI is amazing—even on mobile devices. Easy to find assigned work.

Cons

Notifications are not as customizable as I would like.

Switched from

[Maintenance Care](https://www.capterra.com/p/133246/Maintenance-Care/)

GUI

Review Source

MM

Michellee M.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "Great Product and Support"

December 15, 2020

5.0

Our overall experience has been very positive.

Pros

The ease of use is wonderful and the company's customer service has been great!

Cons

There really are not any real cons because the company has proactively addressed or resolved any issues we encountered as a new account.

Reason for choosing MaintainX

MaintainX was the most responsive to our needs for growth.

Review Source

TC

Travis C.  
Construction Manager  
Construction  
Used the software for: Less than 6 months

### "Review"

September 11, 2019

5.0

Pros

I love the fact how we where able to go from paper to paperless. The ease of searching for work orders is a HUGE plus. The ease for the team to use in the field on multiple devices is a great plus as well.

Cons

The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing MaintainX

The ease of use. The overall functionality of the app.

Review Source

MH

Mike H.  
Facilities Manager  
Religious Institutions  
Used the software for: 6-12 months

### "Happy with MainTainX"

September 11, 2019

4.0

Good

Pros

Easy to use. I like you can keep a paper trail of all the work orders. Every one on my team on the same page.

Cons

You can not go to one work order without scrolling through all of them.When you're in one of the reporting section you cannot copy just one of the section.

Reason for choosing MaintainX

Just wanted to try the app.

Review Source

BA

Brian A.  
director of irrigation  
Construction  
Used the software for: Less than 6 months

### "Best bang for your buck!!"

March 5, 2020

5.0

great software and program. very user friendly.

Pros

the ease of setup and use. the training and expertise of the team.

Cons

a few of the details are hard to manuever like the asset assignment.

Alternatives considered

[GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/)

Reason for choosing MaintainX

ease of use.... CUSTOMER SERVICE

Switched from

[Zenventory](https://www.capterra.com/p/136507/Zenventory/)

maintainx was more of an all in one shop

Review Source

James W.  
Owner  
Computer Hardware  
Used the software for: Less than 6 months

### "Great for organizing Work Orders"

February 23, 2023

5.0

Pros

Organization, Customization, ease of use, and app friendly.

Cons

Some bugs here and there, need to manually refresh page to update list.

Review Source

JB

John B.  
Chief Building engineer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Well made work order system"

May 30, 2019

5.0

Im a building chief engineer and we have a very wide variety of work throughout the building. I've used many other work order systems (webTMA, LMN, serviceAutopilot,etc...) and this is probably one of my favorite apps. This app is just too easy to use. The customer service is unlike any other I've seen. If you have a question or an issue they are there to help almost immediately. They listen to users needs and update the app. I don't see us using any other work order system.

Pros

Very simple layout. Easy to set up the work order and it's just as easy for your team to use in the field. App allows for communication within the team and within each work order.

Cons

Harder to track materials used than done other apps I've used in the past.

Review Source

JM

Jim M.  
Facilities Manager  
Hospitality  
Used the software for: 6-12 months

### "MaintainX works for us"

September 4, 2019

5.0

Pros

I most like it’s ease of use and the fact that MaintainX is always available when I need support or have questions.

Cons

Some of our hardware, IPads etc., are older and would not support this software.

Review Source

JC

John C.  
Director of Operations  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Great Software for keeping track of Work Orders"

May 28, 2020

5.0

So far so good. I'm pretty new to it so we'll see how it goes.

Pros

I love how easy the software is to use on any device that you have on you at the time. Most requests are entered from my iPhone but you can just as easily use a computer or tablet. I also love that you can easily add photos for work orders which allows the person doing the work to see exactly what the issue is rather than having to guess once on location (if the description isn't great)

Cons

I don't like the fact that exporting work lists to PDF's is restricted on the Small Business account but I understand the pricing model or else everybody would be using that account.

Review Source

DM

David M.  
VP  
Real Estate  
Used the software for: 6-12 months

### "Great Produce"

May 26, 2020

5.0

Very happy and satisfied

Pros

We have used this product for over a year and it is wonderful. I have 4 maintenance guys that i keep track of and this is by far the best app that i have used.

Cons

I wish there was a building inspection part that you could customize and utilize.

Reason for choosing MaintainX

Ease of use

Review Source

MH

Mark H.  
Maintenance  
Facilities Services  
Used the software for: 6-12 months

### "Paperless is better"

May 20, 2021

5.0

Pros

The ease of not having to write everything down. The way it keeps your time. You can communicate with the team. Take photos of work done and work to be done. It just takes all the stress out of my day.

Cons

I really feel everything is great. Maybe have something next review

Review Source

MH

Michial H.  
Compressor Technician  
Consumer Services  
Used the software for: 6-12 months

### "Awesome Software"

May 27, 2020

5.0

Pros

Love the ease of use use with this software. Very easy to enter a work order/service call and assign it to the proper tech. Great record keeping in case there is an issue when service was completed.

Cons

Honestly I have not found anything I don’t like about the software.

Review Source

JM

Joshm M.  
Manager  
Construction  
Used the software for: 1-2 years

### "Great product "

May 21, 2021

4.0

Very good

Pros

Prevention of breakdowns and record keeping in my pocket..

Cons

Some of the features wer lacking in categorys

Review Source

CK

Corey K.  
Owner  
Construction  
Used the software for: 1-2 years

### "Great product!"

December 14, 2020

5.0

I love this app. It is easy to use and works seamlessly between the phone and the computer. I would highly recommend this for any small business that is looking for an affordable and comprehensive way to track maintenance and inventory of their fleet. I have also contacted their customer service team several times and found them to be extremely helpful and professional.

Pros

Great customer service, the app works seamlessly between the computer and the phones

Cons

Could use some more features like creating work orders automatically from triggers.

Review Source

IT

Ian T.  
Helper  
Utilities  
Used the software for: 6-12 months

### "Plumb review"

May 28, 2021

5.0

Work flow is greater and able to organize work orders and go back in time to orders work orders to see what was done and who did it.

Pros

Easy to work with the program and keep track of daily jobs and service work that comes in daily.

Cons

There’s really not much that I dislike about the software.

Review Source

VR

Verified Reviewer  
Electrician  
Mining & Metals  
Used the software for: 6-12 months

### "Great tool"

February 26, 2020

5.0

Great experience. It has taken a bit of work to implement this fully, but it was worth the effort.

Pros

Easy to use, developers are continuously improving the program. Helps to streamline many aspects of the job on a daily basis.

Cons

No complaints here, it's been a great tool so far.

Review Source

RN

Ryan N.  
Maintenance tech  
Food Production  
Used the software for: Less than 6 months

### "So much better than paper!!!"

May 28, 2021

5.0

Mainly doing facility maintenance work orders with the app which this app seems to do very well.

Pros

I take the app on my phone with me everywhere Easy to creat a work order Easy to view work orders Easy to prioritize work orders Saves on paper Text is easy to read apposed to hand writing Easy to look back on past work. Instant notifications of new work Organizes correspondence to specific jobs And a lot more… Great app never wanna go back to paper

Cons

I’ve been so happy with the app I have not noticed any problems yet. However, I have been using it less than six months… I suppose if it was free it would be better.

Review Source

MD

Marc D.  
FACILITIES MANAGER  
Performing Arts  
Used the software for: 6-12 months

### "Great!!!"

August 28, 2019

5.0

We saved a lot of paper, ink, time and i don't need to remind my staff to do their task. Very useful.

Pros

The notification of our daily task is very helpful.

Cons

Cannot add a user using e-mails only. Some of my staff they don't want to share their phone number.

Reason for choosing MaintainX

Easy to use.

Review Source

NA

Nathan A.  
Account Manager  
Environmental Services  
Used the software for: 6-12 months

### "Super easy to use"

September 18, 2019

5.0

Pros

Adding pictures is a great feature, along with leaving notes and assigning due dates, team members, and such.

Cons

I wish I could add an address easily to the area that needs service. Printing out in a pdf changes the format in a way I don’t like.

Review Source

AC

Adam C.  
SysAdmin  
Real Estate  
Used the software for: 1-2 years

### "Solid Choice"

December 15, 2023

4.0

Pros

Unlimited photo/video storage on work orders was huge! Plus seamless mobile support.

Cons

Nothing much. Modest setup, comparable costs, even negatives we're reasonable.

Review Source

CH

Cris H.  
Facilities Manager  
Farming  
Used the software for: 6-12 months

### "Excellent Product"

June 2, 2020

5.0

I am able to keep organized and caught up on daily life with ease.

Pros

It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless

Cons

I havent found anything I need or want on Maintain X

Review Source

SA

Sal A.  
Director of Facilities  
Facilities Services  
Used the software for: 6-12 months

### "Director of Facilities"

September 3, 2019

5.0

Excellent!

Pros

The fact that I can go through and issue work orders to my staff works well and we are able to function without any issue is a definite plus!

Cons

None, I know that we need to pay for good options, but it is not forced on us.

Review Source

SF

Sean F.  
Project Manager  
Farming  
Used the software for: Less than 6 months

### "Great software "

May 21, 2021

5.0

It’s been a great experience snd will help to streamline our maintenance and safety. The MaintainX staff has been great to work with and setting up our orgs.

Pros

It is very easy to use and get set up. It also doesn’t matter how experienced our guys are with tech it is very easy to use

Cons

Haven’t found something we don’t like yet

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)

Reason for choosing MaintainX

Our employees liked this system and thought it would be more user friendly

Review Source

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