# Page 36 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 36 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 36 - Reviews of MaintainX

## Showing most helpful reviews

Showing 876-900 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Scarlet H.  
Purchasing Coordinator  
Textiles  
Used the software for: Less than 6 months

### "I like the program"

September 4, 2019

5.0

I like the program. I was skeptical at first, but now I rely on it everyday.

Pros

It helps to keep all of my assignments organized. I can easily make comments in each open work order to keep track of changes or updates I have made in each one. Work orders are very easy to create. I can also export to PDF file and print them so they are easily sharable outside of the MaintainX program for people who are not users.

Cons

It doesn't work very well with internet explorer. I cannot export to PDF file in the internet browser.

Review Source

MH

Max H.  
Aquatics Director  
Education Management  
Used the software for: 6-12 months

### "MaintainX Review"

February 27, 2020

5.0

Pros

It is easy to get started, easy to understand, and you can add work orders without having to be at a computer.

Cons

It took me a while to find out how to search for previous work orders using the filters and search tools.

Review Source

CG

Carl G.  
Maintenance  
Commercial Real Estate  
Used the software for: 6-12 months

### "Check cg"

November 20, 2021

5.0

Very good program

Pros

Easy to use Don’t have to be online to use it

Cons

Have to get a code from Phone to login

Review Source

TA

Todd A.  
Food and Beverage Manager  
Restaurants  
Used the software for: 6-12 months

### "Awesome!"

June 1, 2020

5.0

We use this app every day to help keep everybody accountable for their operations and it is very useful to have

Pros

This is very user friendly and exactly what we needed!

Cons

Not much of any cons from my standpoint.

Reason for choosing MaintainX

simple and very useful.

Review Source

MS

Mike S.  
Maintenance technician  
Religious Institutions  
Used the software for: 6-12 months

### "Amazing app"

May 28, 2021

5.0

Very pleased with this app. Makes Communication at work easy.

Pros

Helps keep out maintenance team organized by dispersing work orders probably end with significant details.

Cons

Seems to work perfect for what were using it for.

Review Source

LE

Larry E.  
Owner/Franchisee  
Food & Beverages  
Used the software for: 1-2 years

### "Stop trying to find those text messages and emails."

August 28, 2019

5.0

The software is exactly what we need in our organization. The support team always responds quickly .

Pros

The ability for seven different managers to easily and quickly submit repair tickets. No more text or emails ! We constantly were trying to keep track of spreadsheets and shared drives .

Cons

I’d like to see calendar integration added to the software .

Reason for choosing MaintainX

Ease of use. No client install required . App based .

Review Source

TM

Timothy M.  
Quality control  
Construction  
Used the software for: 6-12 months

### "Great way to distribute jobs"

March 2, 2020

5.0

Overall experience is great, finally have the maintenance Dept. Organized

Pros

The beta feature is being able to deligate jobs to every part of the plant.

Cons

I haven't really found anything about the software I don't like.

Review Source

MB

Mark B.  
Facility Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Software Program!!"

May 24, 2021

5.0

I have had great experience with Maintain X

Pros

Overall am very impressed with maintain X and its simplicity.

Cons

Ability to have an app that is easily accessible to any computer work station

Reason for choosing MaintainX

Ease of use.

Review Source

RK

Riley K.  
I.T.  
Automotive  
Used the software for: 6-12 months

### "Great Software"

March 2, 2020

5.0

Been very easy to use since day 1

Pros

I enjoy how easy the software is to use and how basic it is for anyone to be able to pick it up.

Cons

Can't add multiple locations or assets to specific tickets

Review Source

DL

Dongwei L.  
Facility and Equipment Manager  
Telecommunications  
Used the software for: I used a free trial

### "Great product, Great support"

May 25, 2023

5.0

The presentation is impressive. Mary, You really know your product.

Pros

Talking to a real person for questions and support.

Cons

None. You have done well. Nothing to complain.

Reason for choosing MaintainX

Not yet decided.But I like the presentation. It shows that you care about the user experience.

Review Source

CS

Carlos S.  
CEO  
Farming  
Used the software for: 6-12 months

### "Fits best for small and medium sized business"

September 18, 2019

5.0

We run a aquaculture farm with lots of tools and equipment flying around and constantly breaking. Maintain X is a very useful field tool workers and adnins have very handy to address needs on the fly. It is also great to keep records and plan your maintenance.

Pros

Simplicity, communication platform with other users, interactive, customer support!

Cons

A few interesting features still missing, although customer support recognize the importance and ease of implementing it, it is not done quick or done at all.

Reason for choosing MaintainX

Simple and interactive, easy to train people and value for money.

Review Source

GH

Gregory H.  
Maintenance Supervisor  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "MaintainX is an excellent way to manage maintenance at your place of business"

May 24, 2021

5.0

Pros

We are most happy with the ability for team members to see postings, changes, and comments on work orders in real-time

Cons

Here and there I have to restart the app on my phone

Review Source

JW

Joseph W.  
Technician  
Chemicals  
Used the software for: 6-12 months

### "Maintain x"

March 11, 2022

5.0

Pros

Work orders and communication, the ability to attach picture to the work order

Cons

I don't really have any issues with it at this tine

Review Source

JM

Justin M.  
Maintenance Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Solid Functionality, easy to use, very good value"

August 27, 2019

4.0

Overall, we're pretty happy so far. It's helping keep better track of information that was getting sent to me in text messages, emails and spreadsheets in the past. So far everyone seems to be happy with it.

Pros

It's very easy to set up and use. Very intuitive design. Clean and straight forward interface. Good price point. Good customer service.

Cons

It doesn't have the advanced features that some more expensive software packages offer. It would be nice to be able to track cost for assets.

Reason for choosing MaintainX

It was the easiest to use, had the best features and the best price

Review Source

CB

Chris B.  
Facilities Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "Great simple to use product"

August 27, 2019

5.0

Pros

The ease that it can be used and updated on a daily basis. I love the pictures and diagrams that can be added. Also like the real time reports of when my employees start and complete jobs giving me an idea of their productivity.

Cons

The reports don't seem to help much and I feel I should be able to customize them myself.

Alternatives considered

[eSPACE](https://www.capterra.com/p/144412/eSPACE/)

Review Source

JC

Jonathan C.  
Production Director  
Packaging and Containers  
Used the software for: Less than 6 months

### "Maintenance Dream"

May 19, 2020

5.0

A dream and assists our facility to be more effective and efficient whilst monitoring tasks from the team and resolving reoccurring issues.

Pros

Immediate alerts to advise of all stakeholders of machine downtime but also allows a history to be built which can be useful for root cause analysis but also training of engineers when unfamiliar of issues and solutions. Very good as a task manager, no reason to forget jobs anymore!

Cons

Alerts Reporting from mobile devices Restriction rights could be more definitive between layers of management/users

Reason for choosing MaintainX

NA

Review Source

BH

Brian H.  
Finance Manager  
Real Estate  
Used the software for: Less than 6 months

### "Integrity Porter & Services Review of MaintainX"

August 14, 2023

5.0

Pros

The implementation process was easy and smooth.

Cons

Everything is great. There is nothing wrong with the program.

Review Source

JH

Jacob H.  
Facility supervisor  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Best quality for our price range"

August 27, 2019

5.0

We are learning more about the program each day and looking forward new options.

Pros

this has allowed us to get our foot in the door using a maintenance program with our current budget restraints for are non for profit. it is very helpful to be able to attach PDFs and pictures to the work orders and asset files. We are now just starting to use the reports now as well.

Cons

There is not any subgroups for locations. It would be helpful to have the option of having one address but multiple rooms within that in a subcategory.

Reason for choosing MaintainX

Costs

Review Source

BS

Bryce S.  
Maintenance  
Fine Art  
Used the software for: 6-12 months

### "Amazing app"

December 23, 2020

5.0

Very satisfied customer

Pros

The organization, the easy use of the app, almost every thing was amazing

Cons

Nothing I didn’t like about the App it was very well constructed

Review Source

DW

Dakota W.  
Houseman  
Hospitality  
Used the software for: 6-12 months

### "GREAT APP"

May 19, 2020

5.0

Beyond great

Pros

I can get ahold of my maintenance man immediately and him knowing exactly what he needs.

Cons

Not a thing. This app does everything I need to do.

Review Source

JB

Joseph B.  
IT Manager  
Hospitality  
Used the software for: 6-12 months

### "Fast and easy "

May 24, 2021

5.0

We assign jobs and tasks to our maintenance department

Pros

Easy to use and fast. Minimal training required.

Cons

Lacks import and export functions to spreadsheets.

Review Source

AS

Amani S.  
Co owner  
Construction  
Used the software for: I used a free trial

### "Easy communication "

May 19, 2020

5.0

I also love i can put everyone that wants mowing and how many times a month instead of doing it every time.

Pros

I love that I can communicate with my husband and schedule out his day so I'm not calling him while at work and he can communicate with me to send out bills once he is done completing a task I don't have to wait till he gets home at night and ask his every job he went to that day

Cons

I wish there would be a stop date on the repeat work orders that be nice lawn Mowing start may 2 to nov 30

Review Source

PP

Pete P.  
Sr publicworks repairman  
Government Administration  
Used the software for: 6-12 months

### "My review"

September 18, 2019

5.0

Very easy to use

Pros

Easy to use and keep track of jobs assigned and those completed

Cons

Really nothing to dislike about this application

Review Source

BW

Brian W.  
Production Manager  
Packaging and Containers  
Used the software for: Less than 6 months

### "MaintainX at Timber Creek"

October 19, 2022

4.0

Keeping track of Maintenance to make sure they are doing there jobs and what we require of them.

Pros

Everything I use is almost self-explanatory, easy to use. Customer Support is really good and helpful, also available when needed

Cons

The mobile app could have more features and control like using PC. Also, getting access to the training videos could be easier to get to as well.

Review Source

EC

Emily C.  
Housekeeping Supervisor  
Hospitality  
Used the software for: 6-12 months

### "Works well for housekeeping "

September 5, 2019

5.0

I am very thankful for this program as in past years, problems weren’t resolved because previous staff would delete emails, texts, or throw away paper copies I am thankful for all the progress great staff has made using it to manage maintenance

Pros

Ease of reporting issues Keeps track of previous reported issues I know when problem has been fixed

Cons

Sometimes when i start a problem report the page flips before I finish it. Need to start over. I don’t know what I am doing to cause it Doesn’t happen regularly

Review Source

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