# Page 37 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 37 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 37 - Reviews of MaintainX

## Showing most helpful reviews

Showing 901-925 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JT

Jim T.  
Facility Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "MaintainX App Review"

August 27, 2019

5.0

Work request and communication has been streamlined, Users are able to see what is expected of them and get started on their assigned work orders. Requester are quickly notified when there request is complete.

Pros

It gives employees and building users the ability to quickly and easily create work orders.

Cons

I would like to be able to print more specific reports based on User, Job Types, Assets, Work orders, Etc.

Review Source

MR

Mike R.  
President  
Wholesale  
Used the software for: 6-12 months

### "Ryan"

May 26, 2020

5.0

Very good

Pros

Service techs use it and that is very valuable

Cons

Hard to export to pdf should have instruction

Review Source

CL

Charles L.  
Maintenance Technician  
Packaging and Containers  
Used the software for: Less than 6 months

### "Maintain X"

November 19, 2021

4.0

Pros

Ease of use. Editing capability. Parts integration

Cons

Everything is good at the moment. Haven't found a part I don't like

Review Source

JL

Jared L.  
Operations  
Automotive  
Used the software for: 2+ years

### "GREAT PRODUCT "

May 27, 2021

5.0

Home run!

Pros

Very user friendly. Great tool for today’s on the go maintenance team

Cons

It would be nice to be able to upload a video clip.

Review Source

KR

Kaydia R.  
Production Supervisor  
Food & Beverages  
Used the software for: I used a free trial

### "MaintainX program review"

May 19, 2020

4.0

Pros

I was able to communicate with my maintenance team about issues that needed their attention and rank in term of status (with the possibility of sending a picture) while I was on the job and not maintenance in site. This app helped with the filling of the communication gap between the production team and the maintenance team.

Cons

Though I had the option to take a picture of my request, i had an issue attaching the pictures to my request.

Review Source

DW

DeWayne W.  
OWNER  
Construction  
Used the software for: 6-12 months

### "EASY TO USE WORK ORDER APP/SOFTWARE"

August 28, 2019

5.0

THE COMPANY IS GREAT TO WORK WITH AND THEY ARE ON TOP OF MAKING SURE THE SOFTWARE IS PERFORMING AS EXPECTED.

Pros

THE WORK ORDERS ARE EASY TO CREATE AND GET TO TEAM MEMBERS USING THE APP ON THEIR SMART PHONE. THE DESKTOP LOGIN AND ACCESS IS A REAL PLUS MAKING IT EASY TO CREATE, PRINT AND AUDIT WORK ORDER STATUS AND COMPLETION.

Cons

THE SEPARATE SCREEN FOR CREATING JOB LOCATIONS IS A NICE TOUCH, BUT JUST A LITTLE CLUNCKY TO USE WHEN CREATING A WORK ORDER ON THE FLY.

Review Source

MM

Michael M.  
Account Manager  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Service Documentation"

May 28, 2020

4.0

We use MaintainX to track our labor hours on specific jobs, to record work performed and recommendations for future visits

Pros

Quick and accurate way to track work performed at our jib sites. Easy to attach documents and photos to the record

Cons

Wish we could customize some of the sections on the work orders to be more specific to our needs and vocabulary

Reason for choosing MaintainX

Unknown to me

Review Source

JK

Justin K.  
Maintenance  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great App"

August 28, 2019

5.0

Great App to use for multiple different fields of work. This App is one that can help efficiency and accountability of an organization.

Pros

The layout of this app is very easy to navigate. The ability for a person to see a problem and make a request and send a picture of the problem saves so much time

Cons

The price range does not fit the accessibility options for the program. There needs to be a price break between Admin and Full user feature

Review Source

MM

Mark M.  
Fleet Safety Manager  
Farming  
Used the software for: 1-2 years

### "Vehicle Inspections"

March 23, 2022

5.0

Pros

the ease of adding our own inspection form to get them off paper was great.

Cons

i fund nothing to my disliking, the system as a whole has been a wonderful asset for our team to use.

Review Source

BP

Brandon P.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great Product but..."

March 3, 2020

5.0

pretty proficient

Pros

Great product for the price. Like how you can keep track of things verses having papers everywhere

Cons

I want a global search function. For example, if I have a work order created, I want to search for room 102 and it to come up. I know I can search by location, but this would take the search time from 3 clicks down to 1 click plus help with ease of use.

Reason for choosing MaintainX

great product for the price

Review Source

JF

Jihan F.  
Admin Project  
Civil Engineering  
Used the software for: I used a free trial

### "Construction Benefical MaintainX "

July 22, 2023

4.0

Pros

It can help to generate and control the operations report easily

Cons

Nothing, so far MaintainX is really worth to use

Review Source

JP

Jonathan P.  
Director of Operations  
Hospital & Health Care  
Used the software for: I used a free trial

### "Easy to use, nice flow.. minor issues. "

May 20, 2020

5.0

I really like the program thus far. Looking forward to potentially subscribing.

Pros

The overall simplicity of the program is very nice. Everything flows pretty well.

Cons

The application does not allow for multiple assets to be used in a single work request, expanding this would be beneficial. Also, in a work request, having the ability to click on the location and being brought to a map would be nice.

Review Source

JR

Javier R.  
Facilities Mgr  
Restaurants  
Used the software for: 6-12 months

### "Friendly use"

August 27, 2019

5.0

The problem that a resolve it my time for make more task, because when I use this software simplify my job, plus the followup that we can do.

Pros

I can send pictures for explaining what I need to performance a job to my suppliers. One change that I suggest made is that you can sended more that one picture a time, because you can send more angles for one job for complete.

Cons

Pictures quantity to send for one job a time

Review Source

mS

malcolm S.  
maintenance manager  
Building Materials  
Used the software for: Less than 6 months

### "mem 100"

October 27, 2022

5.0

since we got the system, it has help streamline our process with PM 's and tracking issues to help reduce our down time.

Pros

I really like everything about it, the way it builds on itself. The procedure library has been a great help.

Cons

we would love it if after a requester makes a request, they could get an alert letting know that the work order is closed or what the status is. and no matter who I assign the workorder everyone can see the workorder no matter which Tech was assigned.

Review Source

JB

Josh B.  
Production Manager  
Apparel & Fashion  
Used the software for: I used a free trial

### "Great Workflow Program "

August 28, 2019

5.0

We run a screen printing shop and I wish it had a barcode that is attached to each item created and could be printed out so it could stay with the physical item and make it easier to update the status of each item in the app.

Pros

It is easy to use, appealing to the eye, and is allowing our bussiness to be more organized and productive.

Cons

I don't feel like that I understood what the benefit of upgrading to the next tier would be.

Review Source

TD

Tim D.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Great Software"

May 19, 2020

5.0

This program allows to retrieve information concerning work order, so then I can create a invoice based off information from maintainx

Pros

That all users can access the work order from there cell phones and can upload photos and group chats.

Cons

That you have to log in on the desktop computer with either a text to phone or email. Wish it would remember with google passwords.

Reason for choosing MaintainX

Ease of use for all users.

Review Source

GH

Gerald H.  
Regoinal Maintenance Director  
Automotive  
Used the software for: Less than 6 months

### "Best Software Ever"

February 24, 2020

5.0

I work for a carwash chain that I cover 68 locations and this app makes it so much better for me and my team to control and know what is going on at the locations. I highly recommend this software for any one who has multiply sites and or team members they deal with.

Pros

First the great support that comes with the software. The ease of the use of the software.

Cons

It keeps you busy all the time. ( Which is not a bad thing)

Review Source

LF

Lonnie F.  
Property Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Improvement not really cons"

September 9, 2019

5.0

Really like the overall easy of the app and the ability to orgainize and see a list of items

Pros

The cons are just things that would be helpful to me

Cons

May want more information on locations? Address, City, State, Zip, phone, location contact person, and number. Ability to sort by location. Cost of work order completion for future orders.

Reason for choosing MaintainX

Look like it would best fit my needs

Review Source

TG

Travis G.  
IT Support  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best ticketing system iv used to date"

August 27, 2019

5.0

I am very happy with this system. We were previously using TeamViewer service camp and have since fazed out service camp and implemented MaintainX in its place after only a week of using it.

Pros

I enjoy the mobile-friendly app. I can create and close tickets on the fly while being in the field.

Cons

iv yet to find anything that stands out as a blatant issue with the software yet.

Review Source

PF

Philip F.  
Installation & Logistics Manager  
Warehousing  
Used the software for: Less than 6 months

### "Life Changing!"

May 27, 2020

5.0

Awesome. Changed the way we do business

Pros

Maintain X has really helped to streamline and schedule jobs in our organization

Cons

I have not found any cons using the software. It definitely helps to spend some time on the phone with someone from the company to understand how to set up the system for your organization

Reason for choosing MaintainX

Ease of use, reliability and customer service

Review Source

MP

Marc P.  
Refrigeration tech  
Facilities Services  
Used the software for: Less than 6 months

### "It is a good app "

September 18, 2019

4.0

Pros

Love the app . It's easy to use and love that you can prioritize jobs and also signed job to different tech .

Cons

Would love to see a 3 section as ( to do ) and (done) would like to see a ( need parts) or (parts order ) something like that , it's confusing when you have 30 jobs on a list and 10 or 12 of them are on hold

Review Source

KS

Kimberly S.  
Electronics Engineer  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great for tracking maintenance activities with varying degrees of detail."

September 18, 2019

5.0

My husband is a maintenance technician for a major hotel chain. They use an app to assign and close out tasks for the maintenance engineers. That gave me the idea to search for one for home use. We love maintaining out house. My husband like this app more than the one at work. I've recommended it to friends who struggle with their "to-do" lists. I get notified when my husband completes tasks and I have tasks assigned to myself as well :)

Pros

I like that I can quickly enter tasks, assign people and most importantly deadlines and priorities.

Cons

I could probably use MORE notifications about outstanding tasks.

Review Source

JK

Jonathan K.  
Property Manager  
Hospitality  
Used the software for: Less than 6 months

### "Finally, the app I've been looking for!"

September 27, 2019

5.0

It's quick and to the point, which is what our business requires when it comes to handling maintenance / facility issues and work orders.

Pros

I love everything about it! It provides everything our company needs to complete tasks, and leaves out all of the unnecessary crap.

Cons

I have no complaints or issues. It does exactly what we need it to do.

Review Source

RM

Robert M.  
VP of Company Development  
Hospital & Health Care  
Used the software for: 6-12 months

### "Good Choice"

May 24, 2021

5.0

Pros

As a small family owned long-term care company, we needed something to better communicate and manage maintenance request for our various homes. This has been a great introductory product as we begin to figure out what organization can really do for our company.

Cons

Look forward to continued updates and features.

Review Source

MS

Melany S.  
MOD  
Hospitality  
Used the software for: 6-12 months

### "Great APP"

August 27, 2019

5.0

It's really great because it has a direct communication with the employees of other departments that doesn't work directly with us. It has improve the time of the work done.

Pros

Its very friendly to first users, really nice to maintain a great communication with other employees and the progress of the work.

Cons

Nothing to dislike of the app at the moment

Review Source

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