# Page 6 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is MaintainX the right CMMS solution for you? Explore 1031 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179296/GetMaintainx/reviews --- MaintainX 4.8 (1031) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 16th, 2026 # Page 6 - Reviews of MaintainX ## Showing most helpful reviews Showing 126-150 of 1031 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Chris M. CIO Government Administration Used the software for: 1-2 years ### "MaintainX has improved our operations" November 20, 2025 5.0 We’ve been using across three departments now, and the results have been outstanding. The platform is intuitive, reliable, and has significantly improved our operational efficiency. Our teams appreciate how easy it is to track work orders, manage assets, and stay aligned. We’re excited to see other departments exploring it too—MaintainX has quickly become a vital part of our workflow. Pros The platform is intuitive, reliable and has significantly improved our operational efficiency. The Teams that are using the software appreciate how easy it is to track work orders, manage assets and stay up to date on the tasks they are assigned. Cons There haven't really been any areas that we have seen that fall short of our expectations. Overall, the feedback has been positive. Review Source CH Chad H. Maintenance Manager Airlines/Aviation Used the software for: 2+ years ### "A+ keep up the good work!" April 16, 2025 5.0 I feel that Mx has brought data to the table for the 1st time in my department. We can actually evaluate the quality of our work and if we are not fixing things right the 1st time. Procedures are easy to modify and train to. Excited to continue growth of the "inventory" section of things and get integration working with Oracle, our financial tool. Pros Easy operation / navigation. Keeps my assets organized and properly maintained, taking a lot off of folks having to remember how we fixed something "last time". Cons Implementation of new ideas to make Mx more functional seem to take longer than I would like. Alternatives considered [ABC Inventory](https://www.capterra.com/p/170315/ABC-Inventory/) Reason for choosing MaintainX It was 3 years ago and honestly I do not remember Review Source ML Michelle L. Senior Accountant Food & Beverages Used the software for: 2+ years ### "Would recommend to other companies." July 22, 2025 4.0 The admin team at has been fantastic to work with. They have always been responsive and willing to assist with any questions or needs that our organization has. Pros The platform is very easy to use and it provides a streamlined, consistent way for optimization and efficiency of maintenance operations within our organization. Cons We wish there were more features of the platform we could use actively, but due to the complexity and needs of our organization some of the features don't need the needs of our organization. Alternatives considered [RAKEN](https://www.capterra.com/p/153591/RAKEN/)[TRACTIAN](https://www.capterra.com/p/230505/Tractian/) Reason for choosing MaintainX Ease if use, reasonable pricing, better fit our needs Review Source BZ Ben Z. Operational Technology Industrial Automation Used the software for: 2+ years ### "MaintainX Review" May 11, 2026 5.0 The overall experience with has been great. Our maintenance teams enjoy how easy it is to use, the amount of features they can take advantage of, and the reporting functionality. Pros I enjoy the relationships built between my organization and the account representatives and customer success teams. They are interested in our success and have been great partners to work with. Cons I wish there were more customization options within . Additionally, more features related to Global Organization functionality that would help with managing our organization from an enterprise level. Review Source AE Ashley E. Maintenance Manager Automotive Used the software for: 2+ years ### "MaintainX is Awesome!" April 2, 2025 5.0 We have been a customer for almost 3 years, and my experience with them has been unlike any other CMMS company I have ever worked with! They are attentive to my needs, and always go above my expectations to help me achieve my goals within the system. Pros I love the KPI feature and the ability to customize the application according to what my facility needs! I also love that the company is always evolving and leveraging new technology such as AI and IoT. Cons I wish there was an easier way to track Asset Statuses. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing MaintainX This was more cost effective and user friendly. Review Source DT Derrick T. Maintenance Manager Glass, Ceramics & Concrete Used the software for: 1-2 years ### "Maintain X has changed the way we look at maintenance." March 28, 2025 5.0 Pros Being able to create Work Orders and Procedures is so seamless it almost feels too easy. If I ever have a question or need help, I can connect to Maintain X with the in-app communication center or reach out to my dedicated service rep \[sensitive content hidden\] and we get the job done super-fast and easy. We use the software daily in the maintenance department completing work requests, PM, and projects. We also are starting to utilize the software for our inventory management. The software is so easy to use and navigate that we actually have some production members using it to complete their inspections. It was easy to set up, I filled out a workbook that was tailored to our building and sent that over and like magic, our entire catalog of PM was there ready for my team to hit the ground running. Cons Maintain X is really great about fixing their flaws. I have run into a few issues upon start-up but was quickly able to fix these issues with \[sensitive content hidden\] and even make suggestions to her on what we would like the system to do in the future. There really is nothing to dislike about Maintain X. Alternatives considered [iPM CRM](https://www.capterra.com/p/145035/iPM-CRM/) Reason for choosing MaintainX Maintain X seemed to be going in the same direction as I had envisioned our company's maintenance system to be in the future. Review Source MG Mike G. Maintenance Manager Chemicals Used the software for: 1-2 years ### "Maintain X 18 month review " March 29, 2025 4.0 Overall I am very pleased, and it has changed our entire maintenance process. Pros Ease of use, great features, and we use it for parts inventory, POs, and work orders. I like creating custom procedures. Cons Would like to be able to color code some of my procedures, I wish the parts was easier to assign work orders with their cost. It’s difficult to show cost for parts on work orders. AI Assistant would be a cool feature. Alternatives considered [Fleet Maintenance Pro](https://www.capterra.com/p/2079/Fleet-Maintenance-Pro/) Reason for choosing MaintainX Because of the features, mobility, ease of use and we could submit work orders using a QR code at the operators level. Switched from [Maintenance Pro CMMS](https://www.capterra.com/p/212335/Maintenance-Pro-CMMS/) Our version was 2018, and it was horrible. Slow, not mobile, could not add documents, procedures, and could not support QR codes. Review Source AB Andrew B. Maintenance Engineer Machinery Used the software for: 6-12 months ### "Honest about MaintanX" November 18, 2025 4.0 Overall extremely positive. They have a team of support that exceeds expectations and helped facilitate getting bugs fixed. Pros It is extremely easy to use and comes with a host of training and help documentation to make setup and use simple. Cons It had a few bugs that ended up getting ironed out. The parts inventory part is also lacking in my opinion. Switched from [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Not enough features and antiquated. Wanted a streamlined product. Review Source TS Travis S. Remote Monitoring and Support Specialist Consumer Services Used the software for: 6-12 months ### "MaintianX has a great product that is easy to use and has great support." April 6, 2026 5.0 Excellent. has been able to tailor their software to meet our needs. Would gladly recommend to others as a solution for their clients. Pros Knowledgeable and responsive support team. Easy to use and understand UI. Every time we have asked for a change or support with an issue it has been resolved quickly. Cons Data input and reporting have a learning curve. The software and UI has a lot of flexibility so you need to communicate clearly what you need as there are so many ways to get the job done with . Alternatives considered [GoAudits](https://www.capterra.com/p/191777/GoAudits/)[D-Tools Cloud](https://www.capterra.com/p/10011460/D-Tools-Cloud/) Reason for choosing MaintainX had the features that would better fit what we needed. Review Source CP Christopher P. Assistant Superintendent Packaging and Containers Used the software for: 6-12 months ### "Ease of Implementation and Improved Communication" December 22, 2025 5.0 I have been very pleased with . Improved communication, downtime tracking and cost evaluation. Pros Easy implementation with intuitive setup, minimal training, and fast rollout across the team. Accurate downtime tracking that captures root issues. Cons Availability of generic accounts that would be allowed by contract to be used by multiple users would help with getting floor employees across multiple shifts involved in work order completion. Alternatives considered [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[Fluke Connect](https://www.capterra.com/p/213243/Fluke-Connect/) Reason for choosing MaintainX Ease of use and implementation. Setup and software was easier for our floor employees. Review Source SR Simone R. Director of Finance and Administration Non-Profit Organization Management Used the software for: 1-2 years ### "Valuable platform for asset management and work orders" April 7, 2026 5.0 it's been pleasant. our account rep checked in regularly and was responsive to any inquiries I made. I would recommend. Pros what i appreciate most about is using the platform for asset management & work order consolidation Cons i honestly don't have any complaints. we switched over to from doing everything completely manually in various spreadsheets so it's nice to be able to see all data in one place. Review Source VR Verified Reviewer Director of Operations Automotive Used the software for: 6-12 months ### "Ease of use." April 8, 2026 5.0 Fantastic product to work with. Since implementation, maintaining our locations has been more efficient. Pros Work order creation. parts inventory. Ability to use AI. User requests are easy. Security seems decent. Customer support has been awesome. Maintenance management has been easier. User interface has been smooth. Decent value for the money. Cons Nothing yet. Currently still setting up the program. Hopefully will have more insight later this year. Review Source DT Daniel T. Facility Manager Food & Beverages Used the software for: 2+ years ### "Facility Manager" July 25, 2025 5.0 over all it is a great experience and great user functions. i have used this in two separate companies and it has organized my facility exponentially. Pros there are many points that work great for me. user interface for requestors make it easy for them to send work orders properly, being able to manage work orders and sort is very handy. i think the big thing is the reporting function and able to track and see different types of reports. Cons sometimes asset updating can take awhile especially when you have a large amount of assets. also they are able to handle hospitality, entertainment and restaurants but certain parts are not as strong as it would be for manufacturing. Review Source AA Abhinav A. Maintenance Coordinator Food Production Used the software for: 6-12 months ### "Great User Friendly CMMS" October 24, 2025 5.0 Excellent experience so far, support is always available in case you encounter any issues. From implementation to going live, they have a really planned smooth process. Pros Work order management, request portal, assets, part inventory and cycle counts. Live chat and customer support, and the mobile friendly UI. Cons The preventive maintenance system can be made better, like a separate tab for PM or a PM calendar. It shows that in calendar view with filters, but a different option could be something really helpful. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/) Reason for choosing MaintainX User interface, customizations, overall good experience during the trial period. Review Source AV Alberto V. MANAGER Hospital & Health Care Used the software for: 1-2 years ### "Reliable and Easy to Use Maintenance Tool" December 17, 2025 5.0 Overall, has been a very helpful tool for daily maintenance operations. It keeps everything documented, organized, and easy to manage. We use it every day. Pros is very easy to use and helps keep all maintenance work organized in one place. Work orders are clear, photos and notes can be added quickly, and technicians receive updates in real time. It improves communication, accountability, and response time across the maintenance team. Cons Some features, such as reports and advanced settings, take time to learn and require setup. A few tools are only available in higher plans, which may limit customization. Review Source WKP William Kody P. Fleet Manager Airlines/Aviation Used the software for: 2+ years ### "Stepping into tomorrow" March 25, 2025 5.0 Transcending, bring a 1970s corporation into the modern age. Absolutely awesome Pros Mobility - having the mobile first as the platform, we dont have a typical shop like a most of the companies, thus everyone works from tablets or phones. Cons The evolving to AI is a little cumbersome. Again as unique as we are many of our bulk upload requests are not common, thus AI has a very hard time transforming our upload request. Alternatives considered [Infraon IMS](https://www.capterra.com/p/187651/Everest-IMS/)[Aspire](https://www.capterra.com/p/161544/Aspire/)[Fleetio](https://www.capterra.com/p/120855/Fleetio/) Reason for choosing MaintainX Ease of use, mobility, functions available Switched from [KloudGin Asset Management](https://www.capterra.com/p/268566/KloudGin-Asset-Management/) is so much easier on all levels Review Source SD Sonya D. Administrative Assistant Restaurants Used the software for: 6-12 months ### "Proficient MaintainX User " September 30, 2025 5.0 I like using and it is very user friendly. However, I do wish that Excel could be integrated with the reporting portion. Pros I like most that you can communicate with team members through the app and that you can generate reports. I also like that you can email vendors the work order directly to request service. Cons I don't like that some features are not available via the mobile app. For example, reporting is not available but would be really helpful. Review Source VR Verified Reviewer Director of Conservation and Maintenence Museums and Institutions Used the software for: 6-12 months ### "A fantastic product at a reasonable price" September 26, 2025 4.0 Pros I enjoyed the ease of setup, and the great support I get from the team at MantainX. The system is easy to use and transitions nicely between desktop and mobile interfaces Cons There is a lot of great data buried in the reports of and after a year of using the product I still find it difficult to figure out how to get useful information out of it. Alternatives considered [Fiix](https://www.capterra.com/p/74916/Fiix/) Reason for choosing MaintainX price, and the apparent ease of use, in comparison. Review Source JY Jack Y. Facilites Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Awesome product " October 20, 2025 4.0 is s Great Product positive around usability, mobile access, and support. (less complexity, faster adoption). Pros Easy to use and support is outstanding good customer support, responsive help lines, guided onboarding. Cons Customization / reporting limitations limitations in customization (e.g., custom fields, flexibility). Review Source RB Rebecca B. Office Machinery Used the software for: 6-12 months ### "MaintainX is Great" April 1, 2026 4.0 We are all learning to love it! its making life much easier, being able to have all og the information in one place is a life saver. Pros Accountability, tracking the work that is done on all pieces of equipment and or property. The ease of being able to assign to different people or teams. Cons The learning how to use a new software, and getting all of the employees together for training. It was alot of work but great in the long run! Review Source RW Ronald W. Director Of Maintenance and Refrigeration Food & Beverages Used the software for: 6-12 months ### "Director Maintenance & Refrigeration" July 25, 2025 5.0 Excellent support of the program. The response and training in the programs. The staff is helpful and knowledgeable. Pros Simple to use and learn, the program is not complicated and very used friendly. The ease of working in the system is weel designed. Cons There are very few things to dislike. however, there could be improvements in failure analysis and changing dates in the system. Alternatives considered [Maintainify](https://www.capterra.com/p/10030257/Maintainify/) Reason for choosing MaintainX The reason for using this product was I am familiar with it and can quickly implement Switched from [SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/) Simplicity of use, customer support, better product. Review Source MB Mike B. Maintenance Supervisor Machinery Used the software for: 1-2 years ### "Mikes Review" October 27, 2025 4.0 It has been good. Pros Maintain X is user friendly and \[sensitive content hidden\] have been very helpful with support. There are lot of options with the App. Cons It is expensive. Alternatives considered [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Reason for choosing MaintainX Better product. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Better Product. Review Source VR Verified Reviewer Director Food Production Used the software for: 1-2 years ### "Maintainx for food manufacturing" September 9, 2025 5.0 Overall a great experience. Very customizable. Exceptional customer service and app design is very easy to use. Pros \- Great customer Service - Super adaptable and customizable to my business - My warehouse staff only use the mobile app which is very straightforward and easy to use. Cons What do you dislike about ? We are a small business which predominantly use maintainx for food manufacturing and a little bit of wholesale. We use it right from getting a purchase order from a customer, entering the job, all works associated with the work order. Pretty much everything apart from invoicing. As well as using it to document all required paperwork for our food safety certificates. I feel like with a few extra features maintainx could be alot more adaptable to the manufacturing/minor wholesale industry. Review Source DT David T. Maintenance Planner Food & Beverages Used the software for: 1-2 years ### "Easy system for Maintenance Needs" September 30, 2025 5.0 Pros It's a very simple and straightforward system that has been key to properly maintaining our Maintenance Department. This has been due to accurate inventory tracking and reliably being able to keep track of PO's Cons Sometimes there are customizations that we have in mind that are not already in but when we give advice the MaintainX team has been able to implement some of the ideas we've had so it just takes some time. Switched from [MPulse](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/) Outdated and Ineffecient so we upgraded to Review Source CH CHARLES H. Senior Maintenance Manager Consumer Goods Used the software for: 6-12 months ### "MAINTAIN-X - It is awesome." December 17, 2025 5.0 Asset management- Reporting is a Breeze the pre-set templates and ease of customization are awesome. Support is great. Pros Easy to use intuitive. Documentation and adding Pictures is very easy. I like who easily customizable it is. Cons Sometimes it can be slow as it is cloud based. If you do not have good Wi-Fi - it can frustrate the team, however this is not the software's fault. 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