# Page 8 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is MaintainX the right CMMS solution for you? Explore 1031 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179296/GetMaintainx/reviews --- MaintainX 4.8 (1031) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 16th, 2026 # Page 8 - Reviews of MaintainX ## Showing most helpful reviews Showing 176-200 of 1031 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Chris C. Maintenance Pharmaceuticals Used the software for: 6-12 months ### "Thank you guys ." November 25, 2025 5.0 Great making my life easier! Love the reporting. \[sensitive content hidden\] has also been a really big help to me on explaining issues and helping me understand Pros Very convenient program. Helping me out everyday . Love that it is linked to my cell Phone, cause im not always at my desk. Cons Categories....? I would like to add categories of my own that aply to what i am needing and not just picking what's already inputted. Review Source CS Collin S. Chief Engineer Computer Networking Used the software for: 1-2 years ### "Fantastic CMMS tool" April 7, 2026 5.0 Positive. Coming from the military and using very old hard to use CMMS programs, coming to something mobile based is refreshing. Pros Ease of use. There's also a lot of versatility with this product. We are able to incorporate work orders, procedure writing and more into one easy to use location. Cons Some of the functions are pretty basic so it takes some tweaking to get the desired outcome on some projects Review Source MB Michael B. Planner and Scheduler Food Production Used the software for: 1-2 years ### "Great program for a growing business " September 9, 2025 4.0 I enjoy it. It's easy to navigate and user friendly. If training needs to be performed technical support is always there to help. Pros I liked the customer service most of all. Any time I had any questions, the chat option was instrumental. Never had to wait more than 4 minutes to talk to a person, and they always had what answers I was looking for. Cons The constant dashboard reset after an update. I would spend much time customizing my fields and when an update would occur all of my custom sets would default back to the original set up. Review Source MK Marin K. Lift Maintenance Coordinator Recreational Facilities and Services Used the software for: 6-12 months ### "Customizable software with decent support" April 25, 2025 4.0 Overall we've been mostly happy, there have been bumps in the road when it comes to set up and getting recurring work order to behave how we want them to. Any time there have been issues, we've gotten good support and pathways to most things we want to accomplish. Pros The customizability allowed us to create a site that is more tailored to our maintenance program. The support we've received with set-up and troubleshooting has been helpful. The ability to add files to work orders/parts/locations is great. Cons Some things are not as user friendly as I'd like, but MaintainX is supportive. The parts inventory module leaves some things to be desired, but it seems like there are improvements in the pipeline. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Jira never fully accomplished what we wanted after a long time of trying to build it in a way that worked for us. Parts inventory was a big one. Review Source HC Hanz C. Project Engineer Cosmetics Used the software for: 6-12 months ### "A Project Engineer's Friend" February 3, 2025 5.0 My overall experience has been great with MaintainX. I have assigned roles, completed tasks, and this has allowed me to create suggestions for FIP, 5S, and more GMP protocols to be implemented into our plant. Pros The integration of the time and work that are put into creating preventative maintenance plans, as well as spare parts indexes are now considered Automated at our plant. It is still in the works to get the software more integrated closely with our departments, but I do see the effect and the visibility that the software provides through our different departments helps with having these projects completed as well. Cons A few cons that I have noticed with MaintainX are integrating the project owners with the plant. It takes effort from multiple departments to align these new processes into place. I noticed personally, that I am working on one of the project owner's tasks regardless of us having this software. I am hoping in the future, once this program is more integrated into our company, our main MaintainX point of contact can have more time with performing organization with Spare Parts, as this is a necessity for MaintainX to work. Review Source CC Craig C. Maintenance Planner - Scheduler Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Honest review" April 10, 2025 5.0 It has been great so far but, we have a long way to go to get where I want to be. not Maintain X's fault we just have a lot of data to get in and get working for our application. Pros Ease of use and short learning curve to get started. Cons Updates that take effect without notice. There have been occasions where we have been doing something a certain way and then all of a sudden that way doesnt work anymore or a button is missing. maybe just a heads up of changes when they happen. Also a few hiccups with support from Maintain X in data entry but we are getting it worked out Switched from [iMaint EAM](https://www.capterra.com/p/133548/iMaint/) Imaint was very outdated and really didnt work well for us Review Source MP Mike P. Engineering Supervisor Printing Used the software for: 6-12 months ### "The Best Maintenance Management Platform We’ve Used—Hands Down!" July 23, 2025 5.0 Pros MaintainX offers an impressive level of flexibility, allowing teams across various industries to tailor the platform to meet their specific operational requirements, workflows, and maintenance protocols—regardless of size, complexity, or sector. Cons One notable downside of MaintainX is the cost associated with its enterprise-tier pricing. For larger organizations or those requiring advanced features, the price point can be significantly higher than competing platforms. This may pose a challenge for budget-conscious businesses, especially when the return on investment isn’t immediately clear or when similar tools offer comparable functionality at a more affordable rate. Review Source TH Tom H. Asset Manager Renewables & Environment Used the software for: 6-12 months ### "Renewables Asset Management - MaintainX" September 25, 2025 5.0 Very positive. It has all the functionality I need for asset management and for keeping track of work orders Pros Ease of use and friendly UI interface. It easily allows you to track and coordinate maintenance tasks using the calendar Cons It has a bland white background which is slightly dull to look at. Sometimes there's an issue with the keyboard not disappearing on the mobile application. Switched from [Fiix](https://www.capterra.com/p/74916/Fiix/) UI of Fiix was not good enough and their calendar was not good enough Review Source MS Michael S. facilities manager Medical Devices Used the software for: Less than 6 months ### "mike spirowski review" February 27, 2026 5.0 we have been using maintain x for over a month and i love all aspects of the program. i would recommend the program to other users Pros we are able to setup and schedule all of our work from any of our devices and anywhere we are. using procedures makes workorder setup very quick and easy Cons the calendar feature doesn't show long term projects as good as i would like. they only show on the due date. i would like it to show on the current date also Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing MaintainX easy of use is much better. maintain x has more functionality for what we were looking for. Review Source TW Tim W. Maintenance and Engineering Manager Consumer Goods Used the software for: 1-2 years ### "Very good relational data base with awesome features!" April 1, 2025 5.0 The support is amazing. The assistance with migrating existing data into this platform was great! Pros It is a high level, intuitive program which is very easy to use. Cons So far there is nothing to dislike. Any issues which have come up have been addressed quickly. Switched from [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Emaint was becoming a bit cumbersome and the support wasn't very good. Others in our company had history with MaintainX and suggested moving to it on a company wide basis. Review Source DP Dexter P. Maintenance Manager Printing Used the software for: 1-2 years ### "MaintainX is benificial to our maintenance team" October 31, 2025 5.0 We use maintainX to track PMs, Breakdowns, and work orders. Tracking time spent on work orders lets us see the cost associated with each machine. Pros MaintainX is easy to use and helps keep Preventive maintenance and work order organized. The report tracking is helpful for tracking work done each week. Cons It is sometimes hard to find parts if the descriptions are not very detailed to what you are searching for. Review Source MM Missy M. Preventative Maintenance Scheduler Automotive Used the software for: Less than 6 months ### "MaintainX Review" December 19, 2025 4.0 The transition has not been easy or seemless but Ira is holding meetings with us each week, answering our questions as we maneuver the site, and providing us with guidance along the way. Pros Easy to use and maneuver the website. We can load lots of important information into MaintainX. We are learning how to utilize the Reporting features and it appears it will be beneficial to the company. Cons Transition from the previous CMMS system we were using to MaintainX has been a bit rough. It seems the information we need could not be easily imported to MaintainX so the transition has not been seamless. It has and continues to involve a lot of work. Switched from [Hippos POS](https://www.capterra.com/p/182193/HIPPOS/) Hippos was ending their access/system so we had to search for an alternative system/service. Review Source VM Vincent M. Maintain crew Food Production Used the software for: 1-2 years ### "Awesome maintenance tools " November 14, 2025 5.0 Maintains is a excellent tool for a maintenance department and maintenance crew that helps to maintain the job updated Pros The easy to use it, How the maintenance crew can find the information about work orders and machine manuals Cons It will more useful if we have a space to work plan, taking in consideration the work criteria and scheduling Review Source AD Andrew D. Commercial Manager Renewables & Environment Used the software for: 1-2 years ### "Fantastic product and team!" April 30, 2025 5.0 The service team is both hands-on and knowledgeable. We've had a great experience so far as we get the product fully implemented. Pros We really appreciate the flexibility of the product. It allows us to tailor a robust product to our interesting use-case. Cons Most of the functionality and development appears to be in the next tier of product. But I understand this commercially. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing MaintainX Its ease of use and mobile user experience for our operators and maintenance were the biggest draws. Review Source KK Kelly K. Stock Control Manager Consumer Services Used the software for: 6-12 months ### "Overall improved efficiency and reporting " July 21, 2025 4.0 My main area of usage within MaintainX is Stock Management. This has improved our processes immensely. We now no longer need to use excel spreadsheets to log stock numbers to see if we need to reorder a part. We get email notifications which allows us to ensure we do not run out of important items. Reporting allows me to get information quickly for analysis and we are able to manage orders more efficiently. Backorders are now not missed meaning we can chase suppliers. The area fields have made a big change as colleagues can find parts quickly. Overall it has made us a lot more efficient and the flow of the engineering department has greatly improved. Pros Inventory Management - ensuring we keep minimum inventory levels of all products to reduce downtime. Costings linked to work orders Area fields so colleague are able to find part quickly Reporting options Cons I would like MaintainX to use a FIFO method when allocating product costs to work orders. Not being able to view orders on the mobile view Review Source SG Scott G. Operations Manager Packaging and Containers Used the software for: 6-12 months ### "MaintainX - AP Review" April 8, 2026 4.0 Great product, just need more time to get familiar with the program and rolled out to staff. We've been using it for ~9 months, and are still working through our process to incorporate further. Pros Maintenance management, helps us keep track of what our maintenance staff are doing. I also enjoy the asset tracking and metering of our equipment. Cons mobile version, not as intuitive compared to computer version. Hard for some of my associates to use throughout the day Review Source BT Brandon T. Sr. Manager Maintenance Logistics and Supply Chain Used the software for: 6-12 months ### "Customer support" December 19, 2025 5.0 I have been using MaintainX for 9 months now and love it. MaintainX is a very flexible system that helps me manage my maintenance department. Pros Customer support is fantastic. \[sensitive content hidden\] is always listening to ideas on what we expect the system to provide for us. Cons Because of how new it is we are still working out exactly what we want to see as well as how we want it to manage. Review Source BS Bryan S. Director of Facilities Operations Venture Capital & Private Equity Used the software for: 6-12 months ### "MaintainX Review" March 24, 2025 5.0 My experience with MaintainX has been outstanding. Over the past 25 years, I've worked with various CMMS platforms, and MaintainX stands out as the most user-friendly tool I've encountered. The customer service is top-notch, and the implementation team was highly knowledgeable, collaborating closely with our internal team for a smooth integration. Pros How easy the platform is to use and being able to utilize a robust mobile app to access our companies asset data in the field. Cons I would like to have more control over some customization settings and platform configurations. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing MaintainX The implementation timing was too long and the cost for Maximo was high. Switched from [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Needed a more robust CMMS system to track asset information and create maintenance tasks. Review Source JJ Jamillah J. HR Director Hospitality Used the software for: 1-2 years ### "A Solution for Those New to Maintenance Management" May 4, 2026 4.0 Pros MaintainX was an upgrade from the previous system we used. We could create filters for tasks and properties as well as calculate pay for our maintenance teams. Cons It was a little cumbersome to use when trying to send pay reports to our maintenance crew. It also was glitchy. Review Source EY Elizabeth Y. Office Manager Facilities Services Used the software for: Less than 6 months ### "Maintain X - great tool for tracking work orders" April 8, 2026 5.0 Great! Efficient platform to easily add work orders for our maintenance crew. Easy way to keep track as well. It has been a great addition to for our staff Pros The quick ability to add jobs for our maintenance crew. it is a nice addition to our company to keep track of projects and allow our crew to upload progress photos. and comments. it has been a useful tool for us to monitor jobs and ensure they are being completed as needed. Cons No real cons. some of the reports are a little too detailed for us. a nice feature would be to be able to export an excel report that can include photos and data such as time it took to complete job, start and end date and notes that were made on the work order Review Source GA Gary A. Manager Facilities Civic & Social Organization Used the software for: 1-2 years ### "CCC Maintain X review " April 1, 2025 5.0 Coming into this role I could simply identify the maintenance requirement across about 30 facilities with ease. Now we are increasing our data set to capture our assets we will no doubt be further down the road in terms of asset management. MX has without doubt improved the way we work, and our team would say the same. Pros Very effective tool - and intuitive. This tool has improved our maintenance planning short and long term. Great tool for communicating across teams to address maintenance issues. As a manager it is very effective to monitor the status of work. We are in the process of including more procedure and audit, so proving very useful for contract management and health and safety. Awesome tool. Cons I have no issues with Maintain X as an operational tool. As we grow our information, we will have a mix of scheduled maintenance items and reactive. I'm aware you view these within the system. I'm wondering how we could separate these so we can view these on the main screen to separate the scheduled and reactive for each facility. I'm sure there is a way - but haven't really delved in too deep at the moment because it isn't causing an issue, but I may in the future. Review Source CD Conner D. Audit and Data Specialist Food & Beverages Used the software for: 6-12 months ### "Great experience." August 4, 2025 4.0 It has been great. It is super easy to use and has all the tools we need. The team have been super helpful in ensuring that we are getting all of our needs met. Pros It is super user friendly. It has been really nice when it comes to adding assets and work orders very easily. Cons Not being able to upload certain things and having to send it off to maintain x team. It can just be rough sometimes having to reach out and then wait in order to get certain things uploaded. Review Source JP Juan P. Inventory coordinator Oil & Energy Used the software for: 1-2 years ### "Amazing Software" September 22, 2025 5.0 from the time I started using the software it has been amazing to use, and if/when I did run into a problem customer support was always there to help me out. Pros The ease of using the software, and customer support, being able to assign work orders with ease, and also maintenance management Cons To be honest there is anything i could say negative about the product, it has exceeded everything I've needed Review Source JA Jorge A. General Manager Plastics Used the software for: 1-2 years ### "MaintainX is a powerfull CMMS solution" March 24, 2025 5.0 We started looking for a company-wide solution to automate and address our general needs for managing asset maintenance. MaintainX has not only fulfilled those needs but has also provided greater insight into how we utilize our resources for asset management. Today, we use MaintainX to manage and maintain more than 50 critical assets, achieving significant improvements in machine uptime and overall efficiency. MaintainX is the very definition of a modern CMMS. Pros The application is very intuitive and consolidates all the essential functions needed to efficiently manage your maintenance department. Cons Not much, in general it is a great solution. Alternatives considered [TRACTIAN](https://www.capterra.com/p/230505/Tractian/) Reason for choosing MaintainX Customer service and commercial proposal. It was a better Company wide solution. Review Source LD Larry D. Maintenance Manager Paper & Forest Products Used the software for: 1-2 years ### "Maintenance Management" May 11, 2026 5.0 Overall, it is a great program. It has been easy to use overall and keeps workorders organized for Maintenance needs. Pros Helps greatly in managing workorders. Scheduling daily, weekly, and monthly helps to keep things organized. Cons Need an understanding of Automations to see if this will work within the company. Pulling reports can be time consuming. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.