# MaintainX Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of MaintainX Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of MaintainX Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/179296/GetMaintainx --- # MaintainX Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 5, 2025 Written byLaura Burgess Laura Burgess Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-d... [See bio & all articles](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Edited byCaroline Rousseau Caroline Rousseau Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel... [See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor Written by [Laura Burgess](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-driven sales automation and its impact on the customer experience (CX). Laura's research has been featured in Australian publications such as ABC News, HR Leader, Inside Retail, Dynamic Business, Retail Biz, and Technology Decisions. Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MaintainX MaintainX Overview: ### Key takeaways Insights from verified Capterra reviews MaintainX is a maintenance management tool used mainly by small businesses in facilities services, automotive, and food and beverage. It stands out for its mobile access and preventive maintenance scheduling, its intuitive interface, and real-time work order tracking. However, you might find asset filtering and search limited. ### Our verdict MaintainX is a practical option for small teams that want to digitize maintenance tasks and improve daily coordination without needing deep technical skills. While its mobile interface is easy to navigate, users may face limitations with asset filtering, recurring work order cleanup, and customization. However, it’s still a solid fit for firms that prioritize usability and fast adoption over granular control. Overall rating Based on 1,024 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 0% Pros & cons Effortless onboarding and daily use Streamlined team coordination tools Occasional technical and connectivity problems Starting price $25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MaintainX alternatives MaintainX may not suit teams that need deeper customization, advanced reporting, or granular asset controls. If your business prioritizes flexible workflows, open integrations, or budget-sensitive scaling, exploring other maintenance management tools could offer a better fit. Highest Rated [4.8 (744)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (385)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/179296/GetMaintainx/alternatives/) ## Who uses MaintainX? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Effortless onboarding and daily use 97% positive reviews out of 185 Most reviewers describe ease of use as enabling quick setup, smooth onboarding, and straightforward daily operations. Joe R Corporate Systems Specialist, 201 - 500 employees. "Maintain X has been a game changer for our organization, proving to be an incredibly user-friendly CMMS software." Occasional technical and connectivity problems 46% negative reviews out of 65 Some users report bugs, connectivity issues, and inconsistent app behavior, especially on certain devices and during updates. Craig C Maintenance Planner - Scheduler, 51 - 200 employees. "There have been occasions where we have been doing something a certain way and then all of a sudden that way doesnt work anymore or a button is missing. " Streamlined team coordination tools 96% positive reviews out of 103 Most reviewers indicate team collaboration features help manage tasks, share updates, and improve communication across locations. Jake C Shop Supervisor, 11 - 50 employees. "I love the way i can manage work orders and that my team get live time interactions with what is happen at the plant." Intuitive and organized design 97% positive reviews out of 58 Most users report the user interface is intuitive, visually clear, and easy for all team members to navigate. Don S Maintenance manager, 51 - 200 employees. "Cross platform usability has greatly helped people who are accustomed to one style or another." ## MaintainX's interface MaintainX’s interface is structured for speed and simplicity, with reviewers consistently noting its ease of use across mobile and desktop. Navigation is straightforward, and task creation is fast, though some users mention friction with asset search and recurring work order cleanup. 2+ Laura Burgess Senior Content Analyst MaintainX makes everyday maintenance tasks manageable, especially for teams handling frequent work orders. While asset search and recurring task cleanup can slow you down, the layout supports quick task creation and mobile uploads. Ease of Use 4.8 (1,024) 4.8 Based on 1,024 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst MaintainX makes everyday maintenance tasks manageable, especially if you handle frequent work orders. While asset filtering and recurring task cleanup can slow things down, the layout supports quick task creation and mobile uploads. Features 4.6 (1,024) 4.6 Based on 1,024 reviews Reviewers rated the MaintainX features below the highest. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Work order management 4.5 (421) 421 reviewers rated this feature Manage work orders from start to finish, assign tasks, set priorities, and track progress in real time. The platform reduces paperwork and enables collaboration through comments, checklists, and photo attachments. Activity dashboard 4.5 (74) 74 reviewers rated this feature Track daily workloads, monitor completion ratios, and identify lingering issues. The dashboard offers clear visibility into ongoing and completed tasks, helping teams stay focused and communicate effectively. Preventative maintenance 4.5 (417) 417 reviewers rated this feature Schedule and automate recurring maintenance tasks with reminders and asset history tracking. This feature helps reduce downtime and supports compliance through customizable procedures and documentation. Mobile access 4.5 (408) 408 reviewers rated this feature Update work orders, upload photos, and communicate directly from the field. The mobile app mirrors desktop functionality, streamlining workflows for teams working across large or remote sites. Service history 4.4 (124) 124 reviewers rated this feature Access past work orders and asset histories to diagnose recurring issues and plan maintenance. Filtering and search tools simplify decision-making and support technicians' onboarding. Work order creation 4.4 (128) 128 reviewers rated this feature Create work orders quickly via desktop or mobile, with options to add photos, markups, and detailed descriptions. Bulk upload and standardized fields support recurring tasks. AI-powered procedure generation 0 reviewers rated this feature Convert PDFs, images, or handwritten notes into digital maintenance procedures. This feature helps teams move away from paper-based workflows and standardize task execution across locations, improving consistency and reducing setup time. AI-powered anomaly detection 0 reviewers rated this feature Automatically flags inconsistencies in work order data that may signal equipment issues. This helps teams catch problems early, reduce downtime, and prioritize repairs based on real-time insights from historical patterns. MaintainX CoPilot 0 reviewers rated this feature Use natural language prompts to generate work orders, build procedures, and locate diagrams. CoPilot pulls from manuals and work order history to surface relevant information, helping technicians make faster decisions without switching tools. AI-powered voice memos 0 reviewers rated this feature Frontline workers can record and transcribe voice notes directly into the system. This improves documentation speed, reduces manual entry, and ensures that field observations are captured accurately and in context. Photo-based diagnostics 0 reviewers rated this feature Technicians can now take a photo of an asset, and CoPilot will suggest recommended actions based on visual analysis. This helps teams troubleshoot faster without relying on manuals or external support. Asset creation from spec sheets 0 reviewers rated this feature MaintainX can now auto-generate asset records by extracting metadata from nameplates or spec sheets. This reduces manual data entry and speeds up onboarding for new equipment. External work orders 0 reviewers rated this feature Vendors and contractors can now access and update work orders without a MaintainX login. This streamlines outsourced maintenance, centralizes communication, and improves visibility into vendor performance. Smart time estimates 0 reviewers rated this feature Using historical data and AI, MaintainX now predicts how long work orders will take to complete. This helps teams plan more accurately and balance workloads across technicians. All key features (148) Define levels of authorization for access to specific files or systems 37.50% of 8 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system 0% of 0 reviewers... Track daily workloads, monitor completion ratios, and identify lingering issues. The dashboard offers clear visibility into ongoing and completed tasks, helping teams stay focused and communicate effectively. 74 reviewers rated this feature Track and document all activities across devices, networks, and other systems 50.00% of 4 reviewers that rated this feature as important or highly important Automatically flags inconsistencies in work order data that may signal equipment issues. This helps teams catch problems early, reduce downtime, and prioritize repairs based on real-time insights from historical patterns. 0 reviewers rated this feature Convert PDFs, images, or handwritten notes into digital maintenance procedures. This feature helps teams move away from paper-based workflows and standardize task execution across locations, improving consistency and reducing setup time. 0 reviewers rated this feature Frontline workers can record and transcribe voice notes directly into the system. This improves documentation speed, reduces manual entry, and ensures that field observations are captured accurately and in context. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 81.10% of 127 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 100.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling 50.00% of 8 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 33.33% of 3 reviewers that rated this feature as important or highly important Manage adding fixed assets to proposed budgets 0% of 0 reviewers... MaintainX can now auto-generate asset records by extracting metadata from nameplates or spec sheets. This reduces manual data entry and speeds up onboarding for new equipment. 0 reviewers rated this feature Manage assets throughout their lifecycle to optimize profit 60.00% of 5 reviewers that rated this feature as important or highly important Manage, prioritize and plan for capital expenses 0% of 0 reviewers... Asset tracking gives you visibility into equipment status, maintenance history, and location. Reviewers highlight easy access to asset data, trend analysis, and cost tracking. Users like associating work orders and PMs with assets, though some advanced options require upgraded plans. 82.39% of 284 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 0.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. 100.00% of 2 reviewers that rated this feature as important or highly important Automatically populating fields or sections within a form 0% of 0 reviewers... Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 50.00% of 4 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags 0.00% of 9 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 33.33% of 27 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes 77.78% of 9 reviewers that rated this feature as important or highly important Define and maintain business rules that determine workflow capabilities and criteria 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 52.78% of 36 reviewers that rated this feature as important or highly important Schedule the calibration of instrumentation and maintenance requirements 0.00% of 8 reviewers that rated this feature as important or highly important Track the status of assets and whether they're checked in or out 0.00% of 3 reviewers that rated this feature as important or highly important An itemized to do list that can be edited as tasks are completed 75.00% of 4 reviewers that rated this feature as important or highly important Ensure all properties are adhering to government and legal codes 33.33% of 3 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 66.67% of 6 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view 0% of 0 reviewers... Designed to serve commercial properties 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 80.00% of 5 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders 0.00% of 3 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. 0.00% of 1 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues 66.67% of 3 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project 45.45% of 11 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. 11.11% of 9 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding 0% of 0 reviewers... Alter the layout and content of dashboards 0.00% of 3 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 82.61% of 69 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information 86.21% of 29 reviewers that rated this feature as important or highly important Alter the layout and content of reports 75.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 0% of 0 reviewers... Import, collect, and capture data from multiple sources 0% of 0 reviewers... Import and export data to and from software applications 64.58% of 48 reviewers that rated this feature as important or highly important Graphical representation of data 0% of 0 reviewers... Electronic signing method that validates the authenticity and integrity of a digital document 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 64.10% of 39 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 37.50% of 8 reviewers that rated this feature as important or highly important Track unplanned equipment or network failures 66.67% of 21 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 0.00% of 3 reviewers that rated this feature as important or highly important Digitally sign online documents 71.43% of 7 reviewers that rated this feature as important or highly important Manage procedures that ensure organizational equipment remains in working condition 0% of 0 reviewers... Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed 66.67% of 3 reviewers that rated this feature as important or highly important Track the location of specific equipment at all times 69.57% of 46 reviewers that rated this feature as important or highly important Vendors and contractors can now access and update work orders without a MaintainX login. This streamlines outsourced maintenance, centralizes communication, and improves visibility into vendor performance. 0 reviewers rated this feature Manage and track high-value assets including office equipment, furniture & more 0% of 0 reviewers... Manage the maintenance of building facilities 0% of 0 reviewers... Schedule facilities, such as athletic fields, venues, and convention centers based on their availability 100.00% of 1 reviewers that rated this feature as important or highly important Track and store information regarding failed inspections 54.55% of 22 reviewers that rated this feature as important or highly important Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history 61.11% of 18 reviewers that rated this feature as important or highly important Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork 75.00% of 4 reviewers that rated this feature as important or highly important Designed to be used by kindergarten, primary, middle, and senior secondary schools. 0% of 0 reviewers... Automate repetitive tasks such as filling out information or creating certain types of forms 0% of 0 reviewers... Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system 86.67% of 15 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location 0.00% of 3 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database 0% of 0 reviewers... Create, design and modify the flow and processes of tasks in a project 0.00% of 1 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time 100.00% of 1 reviewers that rated this feature as important or highly important Review data from past periods to reveal recurring tendencies 0% of 0 reviewers... Process images and automatically scan for data 66.67% of 6 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents 0% of 0 reviewers... Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 74.81% of 131 reviewers that rated this feature as important or highly important Monitor product stock levels 33.33% of 18 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 70.39% of 179 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 80.00% of 50 reviewers that rated this feature as important or highly important Managing inventories and tracking changes to hardware and software configurations 0% of 0 reviewers... Monitor the movement of one or more IT assets throughout the organization 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks 47.83% of 23 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects 100.00% of 1 reviewers that rated this feature as important or highly important Establish procedures for monitoring locations of keys 0% of 0 reviewers... Tracking the status of previously identified performance measurements 0% of 0 reviewers... Identify the physical location of an individual, asset, device, etc. 25.00% of 4 reviewers that rated this feature as important or highly important Use natural language prompts to generate work orders, build procedures, and locate diagrams. CoPilot pulls from manuals and work order history to surface relevant information, helping technicians make faster decisions without switching tools. 0 reviewers rated this feature Manage, maintain and track the performance of assets and equipment 57.14% of 14 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 84.24% of 203 reviewers that rated this feature as important or highly important Update work orders, upload photos, and communicate directly from the field. The mobile app mirrors desktop functionality, streamlining workflows for teams working across large or remote sites. 408 reviewers rated this feature Notifications via mobile devices 0% of 0 reviewers... Observe and track the demand, usage, progress or quality of a system, product, or user 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations 84.34% of 83 reviewers that rated this feature as important or highly important Drag and drop/visual interfaces that allow non-tech users to build without writing code 40.00% of 5 reviewers that rated this feature as important or highly important Ability of websites, web applications, or mobile applications to function without an active internet connection 0.00% of 1 reviewers that rated this feature as important or highly important Track parts inventory levels and manage re-stocking 0% of 0 reviewers... A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Technicians can now take a photo of an asset, and CoPilot will suggest recommended actions based on visual analysis. This helps teams troubleshoot faster without relying on manuals or external support. 0 reviewers rated this feature Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms 72.92% of 48 reviewers that rated this feature as important or highly important Schedule and automate recurring maintenance tasks with reminders and asset history tracking. This feature helps reduce downtime and supports compliance through customizable procedures and documentation. 417 reviewers rated this feature MaintainX offers robust preventive maintenance scheduling, reminders, and tracking. Users value recurring work orders, automatic notifications, and easy recordkeeping, saying it reduces downtime and paperwork. Some would like minor improvements to scheduling options but find setup and customization straightforward. 84.79% of 526 reviewers that rated this feature as important or highly important Document any changes or proposed changes made to business processes or workflows 0% of 0 reviewers... Streamlining repetitive tasks and activities through automated and predefined workflows 80.00% of 5 reviewers that rated this feature as important or highly important Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee 0% of 0 reviewers... Reporting on how each user, task or process has advanced since its initiation 51.43% of 35 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses 69.23% of 13 reviewers that rated this feature as important or highly important Matrix barcode that stores information 100.00% of 2 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers 11.11% of 9 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time 84.21% of 209 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 82.47% of 97 reviewers that rated this feature as important or highly important Active reporting of data and metrics 0% of 0 reviewers... Receive system updates as soon as any changes are made 88.89% of 9 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time 0.00% of 1 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 33.33% of 6 reviewers that rated this feature as important or highly important Allows service businesses to track ongoing repairs 0.00% of 1 reviewers that rated this feature as important or highly important Sample of reports that could be customized as needed or used as is 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 57.45% of 47 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 72.31% of 65 reviewers that rated this feature as important or highly important For residential properties 0% of 0 reviewers... Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Identify and analyse the reasons behind accidents 0% of 0 reviewers... Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work 0.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 68.93% of 177 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 74.29% of 35 reviewers that rated this feature as important or highly important Access past work orders and asset histories to diagnose recurring issues and plan maintenance. Filtering and search tools simplify decision-making and support technicians' onboarding. 124 reviewers rated this feature Using historical data and AI, MaintainX now predicts how long work orders will take to complete. This helps teams plan more accurately and balance workloads across technicians. 0 reviewers rated this feature Track the status over time for a request, process, asset, or transaction 76.19% of 21 reviewers that rated this feature as important or highly important Track information, qualifications, and contact details of subcontractors 0% of 0 reviewers... Create, manage and track all task activities and progression 86.06% of 165 reviewers that rated this feature as important or highly important Track the status and progress of tasks 64.10% of 39 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks 25.00% of 8 reviewers that rated this feature as important or highly important Oversee technicians and track their assigned work orders 65.52% of 29 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Sample files or documents that could be customized as needed or used as is 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 18.18% of 11 reviewers that rated this feature as important or highly important Allows fleets and service businesses to track the condition of tires on their vehicles 0% of 0 reviewers... Track and document the history, application, or location of an item or activity 0% of 0 reviewers... Review data from past periods to reveal recurring tendencies and predict future performance 0% of 0 reviewers... Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 33.33% of 3 reviewers that rated this feature as important or highly important Allows fleets and service businesses to track information about their vehicles. 55.56% of 9 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 50.00% of 4 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions 0% of 0 reviewers... Create work orders quickly via desktop or mobile, with options to add photos, markups, and detailed descriptions. Bulk upload and standardized fields support recurring tasks. 128 reviewers rated this feature Manage work orders from start to finish, assign tasks, set priorities, and track progress in real time. The platform reduces paperwork and enables collaboration through comments, checklists, and photo attachments. 421 reviewers rated this feature Alter the default workflow to meet your organization's needs 63.16% of 38 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 27.27% of 11 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst MaintainX makes everyday maintenance tasks manageable, especially if you handle frequent work orders. While asset filtering and recurring task cleanup can slow things down, the layout supports quick task creation and mobile uploads. Features 4.6 (1,024) 4.6 Based on 1,024 reviews ## Pricing Value for money 4.7 (942) MaintainX’s Essential plan starts at $16 per user per month when billed annually. The Premium plan costs $49 per user per month, annually. Requester accounts are free, and pricing scales with access to advanced features. Both paid tiers fall below the average monthly SMB budget of $50 to $100 for maintenance management software. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/179296/GetMaintainx/pricing/) Essential $25.00 Per User,Per Month It includes: - Unlimited Work Orders with Attached Images - Unlimited Repeating Work Orders - 3 Work Orders with Attached Procedures - 3-Month Access to Advanced Analytics - Custom Reporting Dashboard - Real-time Messaging - Unlimited Assets - Barcode Scanning Premium $75.00 Per User,Per Month It includes: - Meter-based Maintenance - Unlimited Work Orders with Attached Procedures - Unlimited Access to Advanced Analytics - Parts Inventory Management - Purchase Order Management - Time and Cost Tracking - Open REST API Access - Work Order Templates - Dedicated Account Manager - External Work Orders Value for money 4.7 (942) 4.7 Based on 942 reviews ## Integrations MaintainX integrates with native and third-party systems across ERP, analytics, and collaboration workflows. Verified integrations include connections to tools for inventory management, reporting, vendor coordination, and real-time asset monitoring. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Laura Burgess Senior Content Analyst Connecting MaintainX with ERP and analytics systems helps you unify inventory data, automate reporting, and reduce manual entry. These integrations support faster approvals, clearer cost tracking, and better visibility across maintenance workflows. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (962) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (962) 4.8 Based on 962 reviews ## User reviews Overall rating 4.8 Based on 1,024 reviews Filter by rating 5(814) 4(192) 3(15) 2(3) 1(0) Mentioned topic Sorted by most recent CM Clint M. Maintenance Manager Packaging and Containers ### "Maintenance Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 13, 2026 Great. All my account managers and people I have talked to have been great. There was a time when they were subbing out support to foreign country and made things incredibly difficult with the language barrier. Pros The ability to track all aspects of our asset lists and see when work orders were created. Accountability is key! Cons The switched the work order trigger based on hour meters to automations. It is clunky and it looks like its in Beta. This is the one that that we used alot and what I wished that wasn't changed. I know that it is bc it is going in the direction of AI controlled and I just don't like my options being limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Josh W. Campus and Sustainability Director Non-Profit Organization Management ### "Amazing platform for managing a complex campus environment with a lean, agile team " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2026 It's been excellent and is enhancing the team's workflow and credibility vis-a-vis internal clients and executive leadership Pros The interface offered a comprehensive functionality for managing complex maintenance environment with an agile team. Unlimited requesters who were not required to download and app. and clean interface and reporting functionality for managing team members and administrators. Cons Rollout was somewhat difficult to get going without dedicated internal support. This was more of a problem with our org. and less MaintainX, but making implementation simple for smaller organizations would increase the reach of the tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Project Manager Construction ### "Convenience, security and asset management in one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 So far, our experience has been great. We are still in the beginning stages of migrating all of our maintenance records from Excel spreadsheets. Pros The ability to organize our existing inventory sheets from Excel and transfer them into the Maintain X platform easily has been a big plus. Navigation through the software is straightforward, and I like being able to micromanage each piece of equipment with maintenance records, work orders, shop diagrams, parts inventories, photographs, and vendors all in one place. Maintain X seems to do it all. The notification feature is very important to us. Pricing is reasonable, and we hope this will save us hours of time once our onboarding is complete. Support during onboarding has been great. We have not used the integrations feature yet, other than importing data from Excel spreadsheets, which works flawlessly. Performance is fast, with the ability to quickly find a particular asset. We’re still learning the AI capabilities, including its ability to recognize brands of equipment. Being able to combine multiple Excel spreadsheets and their data into one central place has made it much easier for our team. It allows four people to access the same information and update it on a daily basis without juggling separate files. The security it provides is a plus. One of the biggest benefits is the notification feature, which alerts us when a piece of equipment is due for a required service or inspection. Cons Haven't found anything yet. We are still in the beginning stages of migrating all of our maintenance records from Excel spreadsheets but our experience has been great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Grant S. Manager Individual & Family Services ### "Powerful tool for our day to day operation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 Have saved hours and thousands. Easy to use. Covers all aspect of the organisation including purchases and inventory Pros Extremely easy to use. Elegant interface. Powerful. Well thought out. the constant upgrades constantly meet my wish list Cons Can be a little geocentric at times. Needs to think more internationally with choice of language and times for seminars Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Braden S. Logistics Manager Medical Devices ### "MX is a fantastic user-friendly product with in-depth asset and Wo tracking. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2026 It's been a wonderful experience. We are happy with our decision and will be implementing it with our two sister companies. Pros 1\. Efficient infield and desktop usability 2. Easy to learn 3. In depth, easy to navigate reporting 4. Clean dashboard and visibility 5. Customizability Cons 1\. Wish there was a better way to track travel times. 2. Easier view into employee hours and time tracking Switched from [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Microsoft was too dense for our needs and required extensive buildouts. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reasons for choosing MaintainX Usability and the best "out of box" CMMS. Requiring no additional buildouts for our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Carlos c. Maintenance Director Food Production ### "maintainX review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2026 This has helped us from going from standard paper to going digital. has made it easier for our employes and mechanics to use at ease Pros how simple the app is to use, very straight forward when creating and submitting work orders. Great service when requesting help. Also like the features of graphing and data recording Cons does not carry different languages most of my employees are Spanish speaking. If we can make it bilingual it would be great Alternatives considered [Fluke Connect](https://www.capterra.com/p/213243/Fluke-Connect/) Reasons for choosing MaintainX pricing and ease of use. other option did have a bilingual feature but MaintainX was more user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EY Elizabeth y. Office Manager Facilities Services ### "Maintain X - great tool for tracking work orders" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2026 Great! Efficient platform to easily add work orders for our maintenance crew. Easy way to keep track as well. It has been a great addition to for our staff Pros The quick ability to add jobs for our maintenance crew. it is a nice addition to our company to keep track of projects and allow our crew to upload progress photos. and comments. it has been a useful tool for us to monitor jobs and ensure they are being completed as needed. Cons No real cons. some of the reports are a little too detailed for us. a nice feature would be to be able to export an excel report that can include photos and data such as time it took to complete job, start and end date and notes that were made on the work order Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Facilities Manager Hospitality ### "MaintainX has been a benefit to my workflow. Easy to use and set up." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 8, 2026 My overall experience with MaintainX has been positive. From the user interface, to the parts tracking, asset management, and work order assignment, this aspect of my job has become a lot more streamlined. I have more time to do other more hands on aspects of my job now that my back of house is more efficient. Pros It has opened up a lot of new efficiencies in our workflow, parts management, inventory tracking and work order capture. Allowing other employees to submit work orders in a way that seamlessly integrates into the way I assign work orders to my staff has been a big improvement on a bootstrap google sheet. Cons A lot of features seem to be moving to the enterprise level tier. While Maintainx is a great partner in that they're able to work with you on pricing, the enterprise tier simply isn't in the budget for the what it offers currently. Alternatives considered [Fiix](https://www.capterra.com/p/74916/Fiix/) [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reasons for choosing MaintainX At the time MaintainX offered a very high value per dollar spent. As time has gone on that value has become less and less but I like the software enough to continue using it despite features migrating to higher paid tiers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Director of Operations Automotive ### "Ease of use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2026 Fantastic product to work with. Since implementation, maintaining our locations has been more efficient. Pros Work order creation. parts inventory. Ability to use AI. User requests are easy. Security seems decent. Customer support has been awesome. Maintenance management has been easier. User interface has been smooth. Decent value for the money. Cons Nothing yet. Currently still setting up the program. Hopefully will have more insight later this year. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Randall M. President Hospital & Health Care ### "Simple / Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 8, 2026 We have been very pleased with the program and the ability for us to record maintenance events and maintain as history. Pros We appreciate the ease of the user interface and the ability to access on multiple device platforms. Cons One of our uses of the platform is to account for field inventories and 1000's of assets using RFID. Having a better integration or imbedded capability would be helpful. Switched from [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) Work Order Functionality and preventive maintenance scheduling. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/) ## FAQs Yes, MaintainX offers a Basic plan that is free forever for small teams. It includes unlimited work orders, procedures, and requester users, plus real-time messaging and limited access to analytics. MaintainX’s Essential plan costs $16 per user per month when billed annually, or $21 billed monthly. The Premium plan is $49 per user per month, annually, or $59 monthly. Enterprise pricing is custom. Yes, MaintainX offers mobile apps for iOS and Android. The app supports work order creation, asset tracking, messaging, and offline mode for low-connectivity environments. Yes, MaintainX’s mobile app includes offline mode, allowing technicians to access and complete saved work orders even in areas with limited or no internet connectivity. MaintainX provides 24/7 live chat support, a ticket portal for technical issues, and access to MaintainX Academy for training. All plans include support, with enhanced options for Premium and Enterprise tiers. MaintainX CoPilot is an AI assistant that helps technicians generate work orders, build procedures, and extract insights from manuals and asset history using natural language prompts. It’s available as an add-on. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from MaintainX’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Maintenance Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-maintenance-management-software-features/) Published May 29, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [6 Top-Rated Free CMMS Software](https://www.capterra.com/resources/top-free-cmms-software/) Published March 20, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) and [Ayush Mohan Dixit](https://www.capterra.com/resources/author/ayush-mohan-dixit/) Popular comparisons [Fracttal One vs MaintainX](https://www.capterra.com/compare/159911-179296/Fracttal-vs-GetMaintainx)[Limble vs MaintainX](https://www.capterra.com/compare/162600-179296/Limble-CMMS-vs-GetMaintainx)[eMaint CMMS vs MaintainX](https://www.capterra.com/compare/100468-179296/eMaint-CMMS-vs-GetMaintainx)[UpKeep vs MaintainX](https://www.capterra.com/compare/145635-179296/UpKeep-vs-GetMaintainx)[Maintenance Connection vs MaintainX](https://www.capterra.com/compare/12444-179296/Maintenance-Connection-vs-GetMaintainx)[Fiix vs MaintainX](https://www.capterra.com/compare/74916-179296/Fiix-vs-GetMaintainx)[Asset Essentials vs MaintainX](https://www.capterra.com/compare/113574-179296/AssetEssentials-vs-GetMaintainx) [eWorkOrders CMMS vs MaintainX](https://www.capterra.com/compare/90092-179296/eWorkOrders-CMMS-vs-GetMaintainx)[Eptura Asset vs MaintainX](https://www.capterra.com/compare/125977-179296/ManagerPlus-vs-GetMaintainx)[ManWinWin vs MaintainX](https://www.capterra.com/compare/109248-179296/ManWinWin-vs-GetMaintainx)[mainsim vs MaintainX](https://www.capterra.com/compare/143704-179296/mainsim-vs-GetMaintainx)[AssetTiger vs MaintainX](https://www.capterra.com/compare/151021-179296/AssetTiger-vs-GetMaintainx)[SafetyCulture vs MaintainX](https://www.capterra.com/compare/141080-179296/iAuditor-vs-GetMaintainx)[TheWorxHub vs MaintainX](https://www.capterra.com/compare/172308-179296/TheWorxHub-vs-GetMaintainx)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)