--- title: "MaintainX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MaintainX Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/179296/GetMaintainx/" page_type: "product" language: "en" --- # MaintainX Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MaintainX ## What is MaintainX? MaintainX, Inc. is an Autodesk company extending the Autodesk Operations Solutions vision to connect design, make, and operate. MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve the bottom line. We’re proud to serve some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, and many more. ## What is MaintainX used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Recognitions Shortlist Best ease of use Overall rating Based on 1,060 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Pros & cons Streamlined onboarding and operation Enhanced team coordination tools Occasional technical glitches Starting price $25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - CMMS / 2026 - Facility Management / 2026 - Fixed Asset Management / 2026 - Fleet Maintenance / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - Work Order / 2026 - Asset Tracking / 2025 - Building Maintenance / 2025 - Inspection / 2025 Our "Best of" badge program showcases products with the highest ratings... - Asset Tracking / 2026 - Building Maintenance / 2026 - Business Process Management / 2026 - CMMS / 2026 - EAM / 2026 - Fixed Asset Management / 2026 - Forms Automation / 2026 - GIS / 2026 - School Facilities Management / 2026 - Work Order / 2026 - Workflow Management / 2026 Our "Best of" badge program showcases products with the highest ratings... ## MaintainX alternatives Highest Rated [4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (421)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [View all alternatives](https://www.capterra.com/p/179296/GetMaintainx/alternatives/) ## FAQs about MaintainX Overview ### What problems does MaintainX solve? MaintainX solves scattered work orders, missed preventive maintenance, poor asset history, and back-and-forth status chasing by centralizing tasks, procedures, photos, and live updates in one mobile-friendly system. Maintenance teams, facilities managers, field technicians, and operations leaders use it to improve accountability, response times, scheduling, and cross-site visibility. Answer based on 587 reviews Overview ### Which roles and teams benefit most from MaintainX? MaintainX is most used by maintenance managers, supervisors, technicians, and planners who need to assign work orders, track preventive maintenance, and document repairs. Facilities, property, and operations leaders use it to manage assets, vendors, inspections, and compliance, while owners and executives rely on reporting to oversee uptime, costs, and team performance. Answer based on 1051 reviews Overview ### What company size and industries is MaintainX built for? MaintainX is built mainly for small businesses, which make up 68% of reviewers, and is used most in Facilities Services at 6%. It is intended for manufacturing plants, food and beverage facilities, chemical companies, automotive factories, distribution centers, oil and gas operations, and mining sites, with additional use in Construction and Hospitality at 5% each. Answer based on 1051 reviews Features and Usability ### What are the key features of MaintainX? MaintainX includes core CMMS features like maintenance management, work order management, and preventive maintenance scheduling, plus mobile access for technicians in the field. Reviewers also highlight team collaboration through comments, notes, and photo attachments, along with reporting, asset tracking, inspections, parts inventory, and customizable checklists and forms. Answer based on 340 reviews Pricing ### How much does it cost and what fees or limitations are included? MaintainX starts at $25/user/month for Essential, or $20 on annual billing; Premium costs 75 monthly, or 65 annually. A free version and free trial are available. Reviewers often call the entry price reasonable, but note per-seat costs add up for larger teams and some advanced features sit in higher tiers. Answer based on 142 reviews Integrations ### Which third-party tools and platforms does MaintainX integrate with? MaintainX integrates with Microsoft Excel, Google Sheets, Microsoft Power BI, Slack, QuickBooks, SAP ERP, Jira, and Dynamics 365. It supports over 20 integrations overall, covering reporting, communication, accounting, ERP, and productivity workflows, with reviewer mentions highlighting exports, API-based dashboards, messaging, and inventory or purchasing connections. Answer based on 87 reviews Getting Started and Support ### How easy is it to onboard and train a team on MaintainX? MaintainX is generally quick to onboard for technicians and other frontline users, who often learn the mobile app and work order flow with minimal training. It offers in-person training, live online sessions, webinars, videos, and documentation. Admins and teams handling setup, imports, dashboards, or migrations may need more guided training and time. Answer based on 94 reviews Getting Started and Support ### What customer support options does MaintainX offer, and how do users rate the experience? MaintainX offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, helpful, and closely involved during onboarding and troubleshooting, often mentioning replies within minutes. A smaller group reports occasional delays, uneven representative knowledge, and slower follow-through on some requests. Answer based on 243 reviews Security ### How does MaintainX handle data security and access control? MaintainX uses SSO and two-step sign-in by text or email, while also giving teams shared access to centralized records, photos, and maintenance histories. Reviewers value the added security and audit traceability, but note access control can feel limited, with few role-based permission options between full users and administrators. Answer based on 19 reviews ## Who uses MaintainX? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined onboarding and operation 97% positive reviews out of 207 Most users report ease of use, quick setup, and minimal training needed for smooth daily operations. Joe R. Corporate Systems Specialist, 201 - 500 employees. "Maintain X has been a game changer for our organization, proving to be an incredibly user-friendly CMMS software." Occasional technical glitches 46% negative reviews out of 80 Some users report intermittent bugs, syncing delays, and minor app issues, especially with connectivity or updates. Craig C. Maintenance Planner - Scheduler, 51 - 200 employees. "There have been occasions where we have been doing something a certain way and then all of a sudden that way doesnt work anymore or a button is missing. " Enhanced team coordination tools 96% positive reviews out of 126 Most reviewers indicate team collaboration features improve communication, task tracking, and accountability across departments. Jake C. Shop Supervisor, 11 - 50 employees. "I love the way i can manage work orders and that my team get live time interactions with what is happen at the plant." Intuitive and accessible design 97% positive reviews out of 74 Most reviewers describe the user interface as intuitive, visually clear, and easy for teams to navigate. Don S. Maintenance manager, 51 - 200 employees. "Cross platform usability has greatly helped people who are accustomed to one style or another." ## Features AI summary Based on 5,405 Maintenance Management reviews Capterra data shows that buyers of Maintenance Management software rank the following features as their top priorities: - **Work Order Management** (**45%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) MaintainX supports all three of the features reviewers value most: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses keep maintenance tasks organized, schedule recurring upkeep before issues grow, and maintain complete equipment records, allowing teams to reduce downtime, improve asset reliability, and make faster service decisions. Preventive Maintenance 4.8 (542) 85.06% of 542 reviewers that rated this feature as important or highly important With this capability, you can automate, schedule, and track recurring maintenance tasks. Users think it helps reduce downtime, ensures compliance, and streamlines PMs with reminders and auto-generated work orders, making maintenance proactive rather than reactive. Service History 4.7 (189) 83.07% of 189 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Mobile Access 4.8 (571) 86.51% of 571 reviewers that rated this feature as important or highly important MaintainX gives you the flexibility to manage work orders, update records, and communicate from anywhere using your mobile device. Reviewers appreciate real-time updates, photo uploads, and ease of use on the go, though some mention occasional app slowdowns and connectivity issues. Asset Tracking 4.6 (303) 82.84% of 303 reviewers that rated this feature as important or highly important It helps you monitor equipment status, maintenance history, and location. Reviewers indicate asset tracking brings visibility to asset health, simplifies compliance, and supports decision-making with detailed records, though some are still learning to use all its capabilities. Scheduling 4.5 (177) 68.36% of 177 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Work Order Management 4.8 (570) 88.95% of 570 reviewers that rated this feature as important or highly important MaintainX offers centralized work order handling, letting you assign, prioritize, and track tasks efficiently. Reviewers appreciate streamlined task creation, real-time updates, and improved team accountability, though some wish for better sorting and archiving options. MaintainX 139 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Planning: Manage, prioritize and plan for capital expenses - Asset Tracking: It helps you monitor equipment status, maintenance history, and location. Reviewers indicate asset tracking brings visibility to asset health, simplifies compliance, and supports decision-making with detailed records, though some are still learning to use all its capabilities. - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Autofill: Automatically populating fields or sections within a form - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Checklists: An itemized to do list that can be edited as tasks are completed - Code Enforcement: Ensure all properties are adhering to government and legal codes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Downtime Tracking: Track unplanned equipment or network failures - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Failed Inspection Tracking: Track and store information regarding failed inspections - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Historical Reporting: Information, data and reports that are being tracked over time - Historical Trend Analysis: Review data from past periods to reveal recurring tendencies - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Key & Lock Management: Establish procedures for monitoring locations of keys - KPI Monitoring: Tracking the status of previously identified performance measurements - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: MaintainX gives you the flexibility to manage work orders, update records, and communicate from anywhere using your mobile device. Reviewers appreciate real-time updates, photo uploads, and ease of use on the go, though some mention occasional app slowdowns and connectivity issues. - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Parts Management: Track parts inventory levels and manage re-stocking - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: With this capability, you can automate, schedule, and track recurring maintenance tasks. Users think it helps reduce downtime, ensures compliance, and streamlines PMs with reminders and auto-generated work orders, making maintenance proactive rather than reactive. - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Purchase Order Management: Create, send, and track purchase orders and their statuses - QR Codes: Matrix barcode that stores information - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: You get instant updates on work orders, asset status, and team activity. Some users say real-time data improves decision-making, speeds up responses, and enhances communication, though a few mention occasional challenges with data retrieval and dashboard customization. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Root Cause Analysis: Identify and analyse the reasons behind accidents - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tire Management: Allows fleets and service businesses to track the condition of tires on their vehicles - Traceability: Track and document the history, application, or location of an item or activity - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Work Order Creation: Create a new work order - Work Order Management: MaintainX offers centralized work order handling, letting you assign, prioritize, and track tasks efficiently. Reviewers appreciate streamlined task creation, real-time updates, and improved team accountability, though some wish for better sorting and archiving options. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (1,060) 4.6 Based on 1,060 reviews ## Pricing Value for money 4.6 (978) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/179296/GetMaintainx/pricing/) Essential $25.00 Per User,Per Month It includes: - Unlimited Work Orders with Attached Images - Unlimited Repeating Work Orders - 3 Work Orders with Attached Procedures - 3-Month Access to Advanced Analytics - Custom Reporting Dashboard - Real-time Messaging - Unlimited Assets - Barcode Scanning Premium $75.00 Per User,Per Month It includes: - Meter-based Maintenance - Unlimited Work Orders with Attached Procedures - Unlimited Access to Advanced Analytics - Parts Inventory Management - Purchase Order Management - Time and Cost Tracking - Open REST API Access - Work Order Templates - Dedicated Account Manager - External Work Orders Enterprise Custom Quote Available It includes: - Escalation Protocols - Custom Permissions - IoT Sensor Integrations - Advanced Control and Security including SSO - Multi-site Management Tools and Reporting - Dedicated Account Manager - Resource Planning - Root Cause Analysis - MaintainX CoPilot Value for money 4.6 (978) 4.6 Based on 978 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (998) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (998) 4.8 Based on 998 reviews ## User reviews Overall rating 4.8 Based on 1,060 reviews Filter by rating 5(846) 4(195) 3(16) 2(3) 1(0) Mentioned topic Sorted by most recent CT Christopher T. Maintenance team leader Chemicals ### "Buy the program " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2026 Amazing. The ai features same so much time when making procedures. I was able to tell the ai what i wanted with detail and the result was fantastic Pros Security is good as you need to log in with a person pin The interface is good as its all simple. The more tou use the easier it becomes Cons Not much in all honesty. There is a limited amount of full users that we had to work around but this limited the anount of bad information input . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC Jason C. General Manager Automotive ### "Maintain X- Easy to Use with huge impact " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 19, 2026 Great experience. Super easy to use, great customer support that listens and solves issues very quickly Pros Easy to use and set up new orders, assets and automations. Great support from MX staff and pricing is not bad for all that it offers Cons Certain features are locked into higher levels of MX. For smaller companies it would be great to be able to customize some of the features and use what is most important to the comapny without paying over double for the next package up Alternatives considered [Maintenance Pro CMMS](https://www.capterra.com/p/212335/Maintenance-Pro-CMMS/) Reasons for choosing MaintainX Ease of use and cost were the largest factors Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Casey B. Facility Coordinator Food & Beverages ### "Great product for facility management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2026 Very positive. It has saved me hours and hours of paperwork while also helping analyze costs across my assets. Helping determine where we are wasting money. In a previous role I used it as well, and we were able to reduce late or missed work orders by 40%, saving a ton of money in the process. Pros The maintenance management is perfect. Linking assets, vendors, and work orders smoothly. The UI Is easy to use. I can have free requester users. The security seems great. Customer support is easy to work with. Cons The cost is a bit high for smaller companies or entry level customers. The account managers push for their needs and forget ours a bit. They solicit positive reviews (Though I am giving an honest one here and would absolutely use this over other options I've tried or used in the past.) Alternatives considered [Fiix](https://www.capterra.com/p/74916/Fiix/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing MaintainX It had the best UI and most seamless integration into our current operation. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CC Colton C. Manufacturing Engineer Machinery ### "Huge improvements in record keeping and communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2026 Everything has been very straightforward. The software is easy to use and offers many customization options to make it fit the wants and needs of our organization. This is definitely a system that requires effort to input and maintain data but it more than pays for the effort with the results and reporting it provides. I function mostly as the administrator for our account but I do contribute to some work orders directly and review requests as well. Pros Implementation and customer support has all been very smooth and helpful. The user interface is simple and easy to use but also offers many different option for customization and filtering. Anyone in the organization can make a maintenance request and track its status in real time. The system provides great records and evidence for compliance audits. Cons There is no option for a shared license or low usage license. I have several operators or departments that may only do one maintenance task a week which I would like to track in the software, but I cannot do that without paying for a full license. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jared M. Warehouse and Facilities Support Specialist Education Management ### "First Time CMMS User Experience for MaintainX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 13, 2026 So far my experience with MaintainX has been good. I am going to be using it a lot more as the months go on, but I am really loving the functionality it allows for me. Pros MaintainX is the first CMMS software I have used and it has already proved to be a game changer for managing the facility I work in. I met with a customer support member and they did a great job helping me understand the easy to use interface and functionality. Cons So far my experience with MaintainX hasn't brought significant downsides because I am fairly new to the application, but one thing I will say is how long it can take to add all the information in like assets, work orders, and vendors. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Google Sheets is not the best way to track things like vendors, contractors, and preventative maintenance work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jacob D. Activities Manager Leisure, Travel & Tourism ### "Maintenance Management Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 From first finding out about MaintainX, to being 3 years down the line the experience with MaintainX has been smooth sailing. Queries are responded to quickly and the pricing remains justified for the product we have. Pros MaintainX allows us to easily manage work orders across our park. I can create work orders out onsite, assign them to specific teams/individuals, provide photos, prioritise and continue the conversation with them in the comments section. With all of ours assets logged and separated by location, we have a full demonstrable maintenance history for everything on our site. The team can request specific work orders that they would like doing, meaning quick reporting of faults across the whole site. With an easy user interface alongside quick customer support, Maintain X is worth every penny. Cons I am yet to find any issues that would make me consider using a different app. I am able to use all the features that I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Perparim B. Field Operation Manager Consumer Services ### "MaintainX Solves Building a Operation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 6, 2026 It's been valuable to have something that is just plug and play to help run my operation without needing to build everything from scratch. Pros MaintainX is a well designed platform that can fit most operational needs for small company that are starting up and don't want to invest in building their own tools. Cons I wish it had a interactive map for tracking assets & configurable routing platform for vehicle movements through a city to optimize field operations. Switched from [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) Limble experienced immense lag during procedure creation which would eat up too much time in my day to configure work. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Geoff P. CEO Oil & Energy ### "Highly customizable and intuitive inspection software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2026 MaintainX has been an invaluable tool for our company - it helps to track our equipment inventory and customer assets. The support from MaintainX has been excellent - friendly, competent support people (not bots!) are available 24/7 via chat. Wait times are minimal. Pros Highly intuitive and customizable. Creation of inspections and procedures was very intuitive and they are easy to use. Cons No real cons - we have been a user for over a year and have already seen new features and improvements introduced. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB curt B. Maintenance Specialist Consumer Goods ### "You wont regret the purchase. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 It is like an employee every company wished they had. It documents, Communicates and has the records to back it up. Pros Very easy to use and train others on. Maintainx is one of my very best employees! The parts tracking is Great! Cons Haven't found anything yet. The updates are always helpful and well worth the time. Seems like they have thought of everything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Marin K. Lift Maintenance Coordinator Recreational Facilities and Services ### "Customizability, Consistency & Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2026 Overall we see switching to MaintainX as a good thing, we've gotten more consistent logging and our parts inventory management system is getting better. Pros Customizability and ease of use were big selling points for us, and have been crucial to making it work for us. Cons Originally we did not have the features we wanted for parts inventory, but it was implemented later. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) It wasn't the right platform for our needs Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) Reasons for choosing MaintainX We liked what we were told about inventory management Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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