# MaintainX Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of MaintainX Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of MaintainX Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/179296/GetMaintainx --- # MaintainX Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 5, 2025 Written byLaura Burgess Laura Burgess Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-d... [See bio & all articles](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Edited byCaroline Rousseau Caroline Rousseau Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel... [See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor Written by [Laura Burgess](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-driven sales automation and its impact on the customer experience (CX). Laura's research has been featured in Australian publications such as ABC News, HR Leader, Inside Retail, Dynamic Business, Retail Biz, and Technology Decisions. Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MaintainX MaintainX Overview: ### Key takeaways Insights from verified Capterra reviews MaintainX is a maintenance management tool used mainly by small businesses in facilities services, automotive, and food and beverage. It stands out for its mobile access and preventive maintenance scheduling, its intuitive interface, and real-time work order tracking. However, you might find asset filtering and search limited. ### Our verdict MaintainX is a practical option for small teams that want to digitize maintenance tasks and improve daily coordination without needing deep technical skills. While its mobile interface is easy to navigate, users may face limitations with asset filtering, recurring work order cleanup, and customization. However, it’s still a solid fit for firms that prioritize usability and fast adoption over granular control. Recognitions Shortlist Best ease of use Overall rating Based on 1,034 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 0% Pros & cons Streamlined onboarding and daily tasks Enhanced team coordination tools Occasional glitches and reliability concerns Starting price $25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Fixed Asset Management / 2026 - Fleet Maintenance / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - Work Order / 2026 - Asset Tracking / 2025 - Building Maintenance / 2025 - Inspection / 2025 Our "Best of" badge program showcases products with the highest ratings... - Asset Tracking / 2026 - Building Maintenance / 2026 - Business Process Management / 2026 - CMMS / 2026 - EAM / 2026 - Fixed Asset Management / 2026 - Forms Automation / 2026 - GIS / 2026 - School Facilities Management / 2026 - Work Order / 2026 - Workflow Management / 2026 Our "Best of" badge program showcases products with the highest ratings... ## MaintainX alternatives MaintainX may not suit teams that need deeper customization, advanced reporting, or granular asset controls. If your business prioritizes flexible workflows, open integrations, or budget-sensitive scaling, exploring other maintenance management tools could offer a better fit. Highest Rated [4.8 (752)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (390)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/179296/GetMaintainx/alternatives/) ## Who uses MaintainX? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 211 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 211 reviews Facilities & Maintenance 34% Facilities & Maintenance 34% Administrative 25% Engineering 15% Strategy & Operations 7% Others 18% Frequency of use Based on 211 reviews Use the software Daily 91% 91% Daily Weekly Monthly Top use cases Based on 211 reviews Maintenance Management 74% Work Order 44% Preventive Maintenance 38% Equipment Maintenance 34% CMMS 31% Top industries Based on 211 reviews Hospital & Health Care 23% Consumer Goods 23% Machinery 23% Construction 16% Other 15% Laura Burgess Senior Content Analyst MaintainX offers the most value if you need a tool to manage maintenance and inspections with minimal setup. It suits teams that want mobile-first task tracking and can work around limited asset filtering and recurring work order cleanup. ## Pros and Cons Streamlined onboarding and daily tasks 97% positive reviews out of 202 Most users report ease of use enables quick setup, minimal training, and smooth adoption for all staff. Joe R Corporate Systems Specialist, 201 - 500 employees. "Maintain X has been a game changer for our organization, proving to be an incredibly user-friendly CMMS software." Occasional glitches and reliability concerns 45% negative reviews out of 78 Some reviewers describe bugs, syncing delays, and minor app inconsistencies, especially with connectivity or updates. Craig C Maintenance Planner - Scheduler, 51 - 200 employees. "There have been occasions where we have been doing something a certain way and then all of a sudden that way doesnt work anymore or a button is missing. " Enhanced team coordination tools 96% positive reviews out of 126 Most reviewers appreciate team collaboration features that improve communication, job tracking, and shared accountability. Jake C Shop Supervisor, 11 - 50 employees. "I love the way i can manage work orders and that my team get live time interactions with what is happen at the plant." Intuitive and modern interface design 97% positive reviews out of 71 Most reviewers describe the user interface as clear, visually organized, and easy for teams to navigate. Don S Maintenance manager, 51 - 200 employees. "Cross platform usability has greatly helped people who are accustomed to one style or another." ## MaintainX's interface MaintainX’s interface is structured for speed and simplicity, with reviewers consistently noting its ease of use across mobile and desktop. Navigation is straightforward, and task creation is fast, though some users mention friction with asset search and recurring work order cleanup. 2+ Laura Burgess Senior Content Analyst MaintainX makes everyday maintenance tasks manageable, especially for teams handling frequent work orders. While asset search and recurring task cleanup can slow you down, the layout supports quick task creation and mobile uploads. Ease of Use 4.8 (1,034) 4.8 Based on 1,034 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst MaintainX makes everyday maintenance tasks manageable, especially if you handle frequent work orders. While asset filtering and recurring task cleanup can slow things down, the layout supports quick task creation and mobile uploads. Features 4.6 (1,034) 4.6 Based on 1,034 reviews Reviewers rated the MaintainX features below the highest. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Work order management 4.5 (421) 421 reviewers rated this feature Manage work orders from start to finish, assign tasks, set priorities, and track progress in real time. The platform reduces paperwork and enables collaboration through comments, checklists, and photo attachments. Activity dashboard 4.5 (74) 74 reviewers rated this feature Track daily workloads, monitor completion ratios, and identify lingering issues. The dashboard offers clear visibility into ongoing and completed tasks, helping teams stay focused and communicate effectively. Preventative maintenance 4.5 (417) 417 reviewers rated this feature Schedule and automate recurring maintenance tasks with reminders and asset history tracking. This feature helps reduce downtime and supports compliance through customizable procedures and documentation. Mobile access 4.5 (408) 408 reviewers rated this feature Update work orders, upload photos, and communicate directly from the field. The mobile app mirrors desktop functionality, streamlining workflows for teams working across large or remote sites. Service history 4.4 (124) 124 reviewers rated this feature Access past work orders and asset histories to diagnose recurring issues and plan maintenance. Filtering and search tools simplify decision-making and support technicians' onboarding. Work order creation 4.4 (128) 128 reviewers rated this feature Create work orders quickly via desktop or mobile, with options to add photos, markups, and detailed descriptions. Bulk upload and standardized fields support recurring tasks. AI-powered procedure generation 0 reviewers rated this feature Convert PDFs, images, or handwritten notes into digital maintenance procedures. This feature helps teams move away from paper-based workflows and standardize task execution across locations, improving consistency and reducing setup time. AI-powered anomaly detection 0 reviewers rated this feature Automatically flags inconsistencies in work order data that may signal equipment issues. This helps teams catch problems early, reduce downtime, and prioritize repairs based on real-time insights from historical patterns. MaintainX CoPilot 0 reviewers rated this feature Use natural language prompts to generate work orders, build procedures, and locate diagrams. CoPilot pulls from manuals and work order history to surface relevant information, helping technicians make faster decisions without switching tools. AI-powered voice memos 0 reviewers rated this feature Frontline workers can record and transcribe voice notes directly into the system. This improves documentation speed, reduces manual entry, and ensures that field observations are captured accurately and in context. Photo-based diagnostics 0 reviewers rated this feature Technicians can now take a photo of an asset, and CoPilot will suggest recommended actions based on visual analysis. This helps teams troubleshoot faster without relying on manuals or external support. Asset creation from spec sheets 0 reviewers rated this feature MaintainX can now auto-generate asset records by extracting metadata from nameplates or spec sheets. This reduces manual data entry and speeds up onboarding for new equipment. External work orders 0 reviewers rated this feature Vendors and contractors can now access and update work orders without a MaintainX login. This streamlines outsourced maintenance, centralizes communication, and improves visibility into vendor performance. Smart time estimates 0 reviewers rated this feature Using historical data and AI, MaintainX now predicts how long work orders will take to complete. This helps teams plan more accurately and balance workloads across technicians. All key features (148) Define levels of authorization for access to specific files or systems 37.50% of 8 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system 0% of 0 reviewers... Track daily workloads, monitor completion ratios, and identify lingering issues. The dashboard offers clear visibility into ongoing and completed tasks, helping teams stay focused and communicate effectively. 74 reviewers rated this feature Track and document all activities across devices, networks, and other systems 50.00% of 4 reviewers that rated this feature as important or highly important Automatically flags inconsistencies in work order data that may signal equipment issues. This helps teams catch problems early, reduce downtime, and prioritize repairs based on real-time insights from historical patterns. 0 reviewers rated this feature Convert PDFs, images, or handwritten notes into digital maintenance procedures. This feature helps teams move away from paper-based workflows and standardize task execution across locations, improving consistency and reducing setup time. 0 reviewers rated this feature Frontline workers can record and transcribe voice notes directly into the system. This improves documentation speed, reduces manual entry, and ensures that field observations are captured accurately and in context. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 80.62% of 129 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 100.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling 50.00% of 8 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 33.33% of 3 reviewers that rated this feature as important or highly important Manage adding fixed assets to proposed budgets 0% of 0 reviewers... MaintainX can now auto-generate asset records by extracting metadata from nameplates or spec sheets. This reduces manual data entry and speeds up onboarding for new equipment. 0 reviewers rated this feature Manage assets throughout their lifecycle to optimize profit 50.00% of 4 reviewers that rated this feature as important or highly important Manage, prioritize and plan for capital expenses 0% of 0 reviewers... Asset tracking gives you visibility into equipment status, maintenance history, and location. Reviewers highlight easy access to asset data, trend analysis, and cost tracking. Users like associating work orders and PMs with assets, though some advanced options require upgraded plans. 82.35% of 289 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 0.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. 100.00% of 2 reviewers that rated this feature as important or highly important Automatically populating fields or sections within a form 0% of 0 reviewers... Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 50.00% of 4 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags 0.00% of 9 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 33.33% of 27 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes 77.78% of 9 reviewers that rated this feature as important or highly important Define and maintain business rules that determine workflow capabilities and criteria 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 52.78% of 36 reviewers that rated this feature as important or highly important Schedule the calibration of instrumentation and maintenance requirements 0.00% of 8 reviewers that rated this feature as important or highly important Track the status of assets and whether they're checked in or out 0.00% of 3 reviewers that rated this feature as important or highly important An itemized to do list that can be edited as tasks are completed 75.00% of 4 reviewers that rated this feature as important or highly important Ensure all properties are adhering to government and legal codes 33.33% of 3 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 66.67% of 6 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view 0% of 0 reviewers... Designed to serve commercial properties 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 80.00% of 5 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders 0.00% of 3 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. 0.00% of 1 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues 66.67% of 3 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project 45.45% of 11 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. 11.11% of 9 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding 0% of 0 reviewers... Alter the layout and content of dashboards 0.00% of 3 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 82.61% of 69 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information 86.21% of 29 reviewers that rated this feature as important or highly important Alter the layout and content of reports 75.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 0% of 0 reviewers... Import, collect, and capture data from multiple sources 0% of 0 reviewers... Import and export data to and from software applications 65.96% of 47 reviewers that rated this feature as important or highly important Graphical representation of data 0% of 0 reviewers... Electronic signing method that validates the authenticity and integrity of a digital document 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 64.10% of 39 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 37.50% of 8 reviewers that rated this feature as important or highly important Track unplanned equipment or network failures 66.67% of 21 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 0.00% of 3 reviewers that rated this feature as important or highly important Digitally sign online documents 71.43% of 7 reviewers that rated this feature as important or highly important Manage procedures that ensure organizational equipment remains in working condition 0% of 0 reviewers... Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed 66.67% of 3 reviewers that rated this feature as important or highly important Track the location of specific equipment at all times 68.89% of 45 reviewers that rated this feature as important or highly important Vendors and contractors can now access and update work orders without a MaintainX login. This streamlines outsourced maintenance, centralizes communication, and improves visibility into vendor performance. 0 reviewers rated this feature Manage and track high-value assets including office equipment, furniture & more 0% of 0 reviewers... Manage the maintenance of building facilities 0% of 0 reviewers... Schedule facilities, such as athletic fields, venues, and convention centers based on their availability 100.00% of 1 reviewers that rated this feature as important or highly important Track and store information regarding failed inspections 54.55% of 22 reviewers that rated this feature as important or highly important Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history 61.11% of 18 reviewers that rated this feature as important or highly important Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork 75.00% of 4 reviewers that rated this feature as important or highly important Designed to be used by kindergarten, primary, middle, and senior secondary schools. 0% of 0 reviewers... Automate repetitive tasks such as filling out information or creating certain types of forms 0% of 0 reviewers... Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system 86.67% of 15 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location 0.00% of 3 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database 0% of 0 reviewers... Create, design and modify the flow and processes of tasks in a project 0.00% of 1 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time 100.00% of 1 reviewers that rated this feature as important or highly important Review data from past periods to reveal recurring tendencies 0% of 0 reviewers... Process images and automatically scan for data 66.67% of 6 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents 0% of 0 reviewers... Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 74.63% of 134 reviewers that rated this feature as important or highly important Monitor product stock levels 33.33% of 18 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 70.39% of 179 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 79.25% of 53 reviewers that rated this feature as important or highly important Managing inventories and tracking changes to hardware and software configurations 0% of 0 reviewers... Monitor the movement of one or more IT assets throughout the organization 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks 47.83% of 23 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects 100.00% of 1 reviewers that rated this feature as important or highly important Establish procedures for monitoring locations of keys 0% of 0 reviewers... Tracking the status of previously identified performance measurements 0% of 0 reviewers... Identify the physical location of an individual, asset, device, etc. 25.00% of 4 reviewers that rated this feature as important or highly important Use natural language prompts to generate work orders, build procedures, and locate diagrams. CoPilot pulls from manuals and work order history to surface relevant information, helping technicians make faster decisions without switching tools. 0 reviewers rated this feature Manage, maintain and track the performance of assets and equipment 57.14% of 14 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 84.24% of 203 reviewers that rated this feature as important or highly important Update work orders, upload photos, and communicate directly from the field. The mobile app mirrors desktop functionality, streamlining workflows for teams working across large or remote sites. 408 reviewers rated this feature Notifications via mobile devices 0% of 0 reviewers... Observe and track the demand, usage, progress or quality of a system, product, or user 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations 84.34% of 83 reviewers that rated this feature as important or highly important Drag and drop/visual interfaces that allow non-tech users to build without writing code 40.00% of 5 reviewers that rated this feature as important or highly important Ability of websites, web applications, or mobile applications to function without an active internet connection 0.00% of 1 reviewers that rated this feature as important or highly important Track parts inventory levels and manage re-stocking 0% of 0 reviewers... A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Technicians can now take a photo of an asset, and CoPilot will suggest recommended actions based on visual analysis. This helps teams troubleshoot faster without relying on manuals or external support. 0 reviewers rated this feature Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms 74.47% of 47 reviewers that rated this feature as important or highly important Schedule and automate recurring maintenance tasks with reminders and asset history tracking. This feature helps reduce downtime and supports compliance through customizable procedures and documentation. 417 reviewers rated this feature MaintainX offers robust preventive maintenance scheduling, reminders, and tracking. Users value recurring work orders, automatic notifications, and easy recordkeeping, saying it reduces downtime and paperwork. Some would like minor improvements to scheduling options but find setup and customization straightforward. 84.88% of 529 reviewers that rated this feature as important or highly important Document any changes or proposed changes made to business processes or workflows 0% of 0 reviewers... Streamlining repetitive tasks and activities through automated and predefined workflows 80.00% of 5 reviewers that rated this feature as important or highly important Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee 0% of 0 reviewers... Reporting on how each user, task or process has advanced since its initiation 51.43% of 35 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses 69.23% of 13 reviewers that rated this feature as important or highly important Matrix barcode that stores information 100.00% of 2 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers 11.11% of 9 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time 84.11% of 214 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 82.47% of 97 reviewers that rated this feature as important or highly important Active reporting of data and metrics 0% of 0 reviewers... Receive system updates as soon as any changes are made 88.89% of 9 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time 0.00% of 1 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 33.33% of 6 reviewers that rated this feature as important or highly important Allows service businesses to track ongoing repairs 0.00% of 1 reviewers that rated this feature as important or highly important Sample of reports that could be customized as needed or used as is 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 57.45% of 47 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 73.13% of 67 reviewers that rated this feature as important or highly important For residential properties 0% of 0 reviewers... Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Identify and analyse the reasons behind accidents 0% of 0 reviewers... Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work 0.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 68.36% of 177 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 74.29% of 35 reviewers that rated this feature as important or highly important Access past work orders and asset histories to diagnose recurring issues and plan maintenance. Filtering and search tools simplify decision-making and support technicians' onboarding. 124 reviewers rated this feature Using historical data and AI, MaintainX now predicts how long work orders will take to complete. This helps teams plan more accurately and balance workloads across technicians. 0 reviewers rated this feature Track the status over time for a request, process, asset, or transaction 77.27% of 22 reviewers that rated this feature as important or highly important Track information, qualifications, and contact details of subcontractors 0% of 0 reviewers... Create, manage and track all task activities and progression 86.31% of 168 reviewers that rated this feature as important or highly important Track the status and progress of tasks 64.10% of 39 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks 25.00% of 8 reviewers that rated this feature as important or highly important Oversee technicians and track their assigned work orders 66.67% of 30 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Sample files or documents that could be customized as needed or used as is 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 18.18% of 11 reviewers that rated this feature as important or highly important Allows fleets and service businesses to track the condition of tires on their vehicles 0% of 0 reviewers... Track and document the history, application, or location of an item or activity 0% of 0 reviewers... Review data from past periods to reveal recurring tendencies and predict future performance 0% of 0 reviewers... Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 33.33% of 3 reviewers that rated this feature as important or highly important Allows fleets and service businesses to track information about their vehicles. 55.56% of 9 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 50.00% of 4 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions 0% of 0 reviewers... Create work orders quickly via desktop or mobile, with options to add photos, markups, and detailed descriptions. Bulk upload and standardized fields support recurring tasks. 128 reviewers rated this feature Manage work orders from start to finish, assign tasks, set priorities, and track progress in real time. The platform reduces paperwork and enables collaboration through comments, checklists, and photo attachments. 421 reviewers rated this feature Alter the default workflow to meet your organization's needs 63.16% of 38 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 27.27% of 11 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst MaintainX makes everyday maintenance tasks manageable, especially if you handle frequent work orders. While asset filtering and recurring task cleanup can slow things down, the layout supports quick task creation and mobile uploads. Features 4.6 (1,034) 4.6 Based on 1,034 reviews ## Pricing Value for money 4.7 (952) MaintainX’s Essential plan starts at $16 per user per month when billed annually. The Premium plan costs $49 per user per month, annually. Requester accounts are free, and pricing scales with access to advanced features. Both paid tiers fall below the average monthly SMB budget of $50 to $100 for maintenance management software. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/179296/GetMaintainx/pricing/) Essential $25.00 Per User,Per Month It includes: - Unlimited Work Orders with Attached Images - Unlimited Repeating Work Orders - 3 Work Orders with Attached Procedures - 3-Month Access to Advanced Analytics - Custom Reporting Dashboard - Real-time Messaging - Unlimited Assets - Barcode Scanning Premium $75.00 Per User,Per Month It includes: - Meter-based Maintenance - Unlimited Work Orders with Attached Procedures - Unlimited Access to Advanced Analytics - Parts Inventory Management - Purchase Order Management - Time and Cost Tracking - Open REST API Access - Work Order Templates - Dedicated Account Manager - External Work Orders Value for money 4.7 (952) 4.7 Based on 952 reviews ## Integrations MaintainX integrates with native and third-party systems across ERP, analytics, and collaboration workflows. Verified integrations include connections to tools for inventory management, reporting, vendor coordination, and real-time asset monitoring. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Laura Burgess Senior Content Analyst Connecting MaintainX with ERP and analytics systems helps you unify inventory data, automate reporting, and reduce manual entry. These integrations support faster approvals, clearer cost tracking, and better visibility across maintenance workflows. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (972) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (972) 4.8 Based on 972 reviews ## User reviews Overall rating 4.8 Based on 1,034 reviews Filter by rating 5(823) 4(193) 3(15) 2(3) 1(0) Mentioned topic Sorted by most recent AT Antoine T. Maintenance manager Hospital & Health Care ### "Great experience so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 18, 2026 Geeat experience so far and Great customer service. That is helping our company grow. And ne mor productive. Pros Maintenance Management and the way it help keep the organization strong. And the way the system enhances the team work. Within our company. Cons So far i have not like the the system. Hopefully we will not have a part we like least. Just Hopefully we can tie our slack interface with our Maintanx. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mark B. Director of Facilities Arts and Crafts ### "DAM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2026 We have been having a good experience with the product. The team has learned the basics quickly and now we are working on their clarity of reporting. Pros I love how MaintainX is very intuitive and user friendly. We have found it easy to teach our staff and deploy across the museum so staff can send us workorders. Cons It takes some time to get all the data loaded in about your facilities to really be able to take advantage of its analytics. Switched from [MicroMain](https://www.capterra.com/p/119615/MicroMain-Maintenance-Software/) MicroMain was too cumbersome and had a lot of bad data in its files. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) [MicroMain](https://www.capterra.com/p/119615/MicroMain-Maintenance-Software/) Reasons for choosing MaintainX Ease of use and we like the future abilities with phone and mobile use as our team gets more comfortable with the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HV Humberto V. Engineering Manager Construction ### "Awesome CMMS!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 Excellent very good software easy to install and setup and get going fast. Simple to use and very mobile. Pros Ease of set-up and use plus all it features and capabilities. For pricing it's very good ROI. Very good. Cons Nothing as of yet. Switched from [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) Features and capabilities for price plus ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brian M. Automation Engineer Automotive ### "MaintainX is Intuitive and User-Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 So far, my experience with MaintainX is great! I really like how intuitive and easy it is to build reports and customize dashboards. I also like how easy it was to integrate MaintainX with external software. Pros It is intuitive and easy to use. I like that MaintianX support staff are very responsive and helpful. The training academy is a valuable resource and very helpful to get one up and going in MaintainX. Cons At the moment, I cannot think of anything that I don't like about MaintainX. The only issue I can think of is a minor point. I would like to see where work order reports can be positioned side-by-side in a custom dashboard. This request has been submitted to MaintainX, and I hope to see it implemented. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [Dematic Sprocket](https://www.capterra.com/p/81734/Dematic-Sprocket/) We needed to get all teams here on a common platform and get a tool that had more capabilities. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [COAST CMMS](https://www.capterra.com/p/174263/COAST-CMMS/) [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) [Fiix](https://www.capterra.com/p/74916/Fiix/) Reasons for choosing MaintainX Ease of use, support, implementation, and cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Eric B. Maintenance Manager Airlines/Aviation ### "Maintain X Excellent CMMS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 Get overall experience. Great CMMS and excellent customer service. \[sensitive content hidden\] is our Maintain X tech support and does a great job keeping us aligned with our plant KPIs. Pros Very user friendly and fast learning curve. Great value for the money. Very easy to submit user requests and navigate work orders. Cons A little difficult to manage PM start times/due dates and technician scheduling availability in Maintain X since our plant works a 24/7 shift coverage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Joey V. Maint. Mgr Business Supplies and Equipment ### "Rising to the Top" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 I was an eMaint user for about five years, and to be honest, I did not want to switch to MaintainX—it was a decision made by company leadership. However, a short time ago \[sensitive content hidden\] stepped in as our Customer Success Manager, and that completely changed my perspective. After working with \[sensitive content hidden\] through several challenges, her passion for customer success and her ability to quickly understand issues and provide practical solutions became very clear. Her support, communication, and commitment to helping us get the most out of MaintainX made the transition much smoother and significantly improved my overall experience with the platform. Pros MaintainX does a great job simplifying maintenance operations while keeping the team connected and accountable, backed by outstanding customer service. Cons I would like the option to receive notifications for new work requests only. Currently, I receive notifications for everything, which can be overwhelming. Switched from [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) This decision was made by Leadership based off customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Joe R. Project and Reliability Engineer Chemicals ### "Hawkins MaintainX Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 From the start, it's been wonderful! Excellent customer service and each time I have an issue, there's a thorough answer being explained to me. We've rolled out ~15 organizations at our company and its gained a lot of traction. Everyone i have worked with all say they enjoy working with MaintainX. Pros The simplicity of the software is unmatched along with the customer service team! Navigating through the software is very intuitive which helps with adoption. Cons There have been quite a number of changes that sometimes are hard to keep track of - for the most part they are communicated by the team and explained. Switched from [Proteus](https://www.capterra.com/p/205227/Proteus/) Proteus was not set up with mobile application and it was not a modern MMS that was simple and user friendly. Alternatives considered [Maximo](https://www.capterra.com/p/170474/Maximo/) [Octave Reliance](https://www.capterra.com/p/172042/Quality-Management-Software/) Reasons for choosing MaintainX Mobile application, user friendly, quality features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK Duane K. Facility manager Building Materials ### "maintenace travker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 been exceptional. I have used other systems in past jobs and this is by far the easiest to use and export reports when required Pros easy to operate and do reports tracking pm schedules. keeping records of what has been done and parts used for the work as well as what we have on hand Cons Need to upgrade to use AI. There really isn't anything else. except that extra full users cost more if you need them to have full access Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Equipment and Instrumentation Service Manager Veterinary ### "MaintainX in Ref Labs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 Great platform that has helped us manage thousands of assets across many different locations. Easy to implement and add new users to expand its reach. Pros Ease of use and rich feature set. Consistently being updated with new features which make a different to the customers. Cons Metrics can sometimes be difficult to use. When the data doesnt align with what the graphs are showing which can require needing to correct some errors manually. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BZ Ben Z. Operational Technology Industrial Automation ### "MaintainX Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 The overall experience with MaintainX has been great. Our maintenance teams enjoy how easy it is to use, the amount of features they can take advantage of, and the reporting functionality. Pros I enjoy the relationships built between my organization and the MaintainX account representatives and customer success teams. They are interested in our success and have been great partners to work with. Cons I wish there were more customization options within MaintainX. Additionally, more features related to Global Organization functionality that would help with managing our organization from an enterprise level. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/) ## FAQs Yes, MaintainX offers a Basic plan that is free forever for small teams. It includes unlimited work orders, procedures, and requester users, plus real-time messaging and limited access to analytics. MaintainX’s Essential plan costs $16 per user per month when billed annually, or $21 billed monthly. The Premium plan is $49 per user per month, annually, or $59 monthly. Enterprise pricing is custom. Yes, MaintainX offers mobile apps for iOS and Android. The app supports work order creation, asset tracking, messaging, and offline mode for low-connectivity environments. Yes, MaintainX’s mobile app includes offline mode, allowing technicians to access and complete saved work orders even in areas with limited or no internet connectivity. MaintainX provides 24/7 live chat support, a ticket portal for technical issues, and access to MaintainX Academy for training. All plans include support, with enhanced options for Premium and Enterprise tiers. MaintainX CoPilot is an AI assistant that helps technicians generate work orders, build procedures, and extract insights from manuals and asset history using natural language prompts. It’s available as an add-on. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from MaintainX’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Maintenance Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-maintenance-management-software-features/) Published May 29, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [6 Top-Rated Free CMMS Software](https://www.capterra.com/resources/top-free-cmms-software/) Published March 20, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) and [Ayush Mohan Dixit](https://www.capterra.com/resources/author/ayush-mohan-dixit/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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