# MaintainX Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of MaintainX Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of MaintainX Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/179296/GetMaintainx --- # MaintainX Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 5, 2025 Written byLaura Burgess Laura Burgess Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-d... [See bio & all articles](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Edited byCaroline Rousseau Caroline Rousseau Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel... [See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor Written by [Laura Burgess](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-driven sales automation and its impact on the customer experience (CX). Laura's research has been featured in Australian publications such as ABC News, HR Leader, Inside Retail, Dynamic Business, Retail Biz, and Technology Decisions. Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MaintainX MaintainX Overview: ### Key takeaways Insights from verified Capterra reviews MaintainX is a maintenance management tool used mainly by small businesses in facilities services, automotive, and food and beverage. It stands out for its mobile access and preventive maintenance scheduling, its intuitive interface, and real-time work order tracking. However, you might find asset filtering and search limited. ### Our verdict MaintainX is a practical option for small teams that want to digitize maintenance tasks and improve daily coordination without needing deep technical skills. While its mobile interface is easy to navigate, users may face limitations with asset filtering, recurring work order cleanup, and customization. However, it’s still a solid fit for firms that prioritize usability and fast adoption over granular control. Overall rating Based on 993 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 0% Pros & cons Effortless onboarding and daily use Streamlined team coordination tools Occasional technical and connectivity problems Starting price $25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MaintainX alternatives MaintainX may not suit teams that need deeper customization, advanced reporting, or granular asset controls. If your business prioritizes flexible workflows, open integrations, or budget-sensitive scaling, exploring other maintenance management tools could offer a better fit. Highest Rated [4.9 (114)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/179296/GetMaintainx/alternatives/) ## Who uses MaintainX? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Effortless onboarding and daily use 97% positive reviews out of 185 Most reviewers describe ease of use as enabling quick setup, smooth onboarding, and straightforward daily operations. Joe R Corporate Systems Specialist, 201 - 500 employees. "Maintain X has been a game changer for our organization, proving to be an incredibly user-friendly CMMS software." Occasional technical and connectivity problems 46% negative reviews out of 65 Some users report bugs, connectivity issues, and inconsistent app behavior, especially on certain devices and during updates. Craig C Maintenance Planner - Scheduler, 51 - 200 employees. "There have been occasions where we have been doing something a certain way and then all of a sudden that way doesnt work anymore or a button is missing. " Streamlined team coordination tools 96% positive reviews out of 103 Most reviewers indicate team collaboration features help manage tasks, share updates, and improve communication across locations. Jake C Shop Supervisor, 11 - 50 employees. "I love the way i can manage work orders and that my team get live time interactions with what is happen at the plant." Intuitive and organized design 97% positive reviews out of 58 Most users report the user interface is intuitive, visually clear, and easy for all team members to navigate. Don S Maintenance manager, 51 - 200 employees. "Cross platform usability has greatly helped people who are accustomed to one style or another." ## MaintainX's interface MaintainX’s interface is structured for speed and simplicity, with reviewers consistently noting its ease of use across mobile and desktop. Navigation is straightforward, and task creation is fast, though some users mention friction with asset search and recurring work order cleanup. 2+ Laura Burgess Senior Content Analyst MaintainX makes everyday maintenance tasks manageable, especially for teams handling frequent work orders. While asset search and recurring task cleanup can slow you down, the layout supports quick task creation and mobile uploads. Ease of Use 4.8 (993) 4.8 Based on 993 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst MaintainX makes everyday maintenance tasks manageable, especially if you handle frequent work orders. While asset filtering and recurring task cleanup can slow things down, the layout supports quick task creation and mobile uploads. Features 4.6 (993) 4.6 Based on 993 reviews Reviewers rated the MaintainX features below the highest. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Work order management 4.5 (421) 421 reviewers rated this feature Manage work orders from start to finish, assign tasks, set priorities, and track progress in real time. The platform reduces paperwork and enables collaboration through comments, checklists, and photo attachments. Activity dashboard 4.5 (74) 74 reviewers rated this feature Track daily workloads, monitor completion ratios, and identify lingering issues. The dashboard offers clear visibility into ongoing and completed tasks, helping teams stay focused and communicate effectively. Preventative maintenance 4.5 (417) 417 reviewers rated this feature Schedule and automate recurring maintenance tasks with reminders and asset history tracking. This feature helps reduce downtime and supports compliance through customizable procedures and documentation. Mobile access 4.5 (408) 408 reviewers rated this feature Update work orders, upload photos, and communicate directly from the field. The mobile app mirrors desktop functionality, streamlining workflows for teams working across large or remote sites. Service history 4.4 (124) 124 reviewers rated this feature Access past work orders and asset histories to diagnose recurring issues and plan maintenance. Filtering and search tools simplify decision-making and support technicians' onboarding. Work order creation 4.4 (128) 128 reviewers rated this feature Create work orders quickly via desktop or mobile, with options to add photos, markups, and detailed descriptions. Bulk upload and standardized fields support recurring tasks. AI-powered procedure generation 0 reviewers rated this feature Convert PDFs, images, or handwritten notes into digital maintenance procedures. This feature helps teams move away from paper-based workflows and standardize task execution across locations, improving consistency and reducing setup time. AI-powered anomaly detection 0 reviewers rated this feature Automatically flags inconsistencies in work order data that may signal equipment issues. This helps teams catch problems early, reduce downtime, and prioritize repairs based on real-time insights from historical patterns. MaintainX CoPilot 0 reviewers rated this feature Use natural language prompts to generate work orders, build procedures, and locate diagrams. CoPilot pulls from manuals and work order history to surface relevant information, helping technicians make faster decisions without switching tools. AI-powered voice memos 0 reviewers rated this feature Frontline workers can record and transcribe voice notes directly into the system. This improves documentation speed, reduces manual entry, and ensures that field observations are captured accurately and in context. Photo-based diagnostics 0 reviewers rated this feature Technicians can now take a photo of an asset, and CoPilot will suggest recommended actions based on visual analysis. This helps teams troubleshoot faster without relying on manuals or external support. Asset creation from spec sheets 0 reviewers rated this feature MaintainX can now auto-generate asset records by extracting metadata from nameplates or spec sheets. This reduces manual data entry and speeds up onboarding for new equipment. External work orders 0 reviewers rated this feature Vendors and contractors can now access and update work orders without a MaintainX login. This streamlines outsourced maintenance, centralizes communication, and improves visibility into vendor performance. Smart time estimates 0 reviewers rated this feature Using historical data and AI, MaintainX now predicts how long work orders will take to complete. This helps teams plan more accurately and balance workloads across technicians. All key features (148) Define levels of authorization for access to specific files or systems 37.50% of 8 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system 0% of 0 reviewers... Track daily workloads, monitor completion ratios, and identify lingering issues. The dashboard offers clear visibility into ongoing and completed tasks, helping teams stay focused and communicate effectively. 74 reviewers rated this feature Track and document all activities across devices, networks, and other systems 50.00% of 4 reviewers that rated this feature as important or highly important Automatically flags inconsistencies in work order data that may signal equipment issues. This helps teams catch problems early, reduce downtime, and prioritize repairs based on real-time insights from historical patterns. 0 reviewers rated this feature Convert PDFs, images, or handwritten notes into digital maintenance procedures. This feature helps teams move away from paper-based workflows and standardize task execution across locations, improving consistency and reducing setup time. 0 reviewers rated this feature Frontline workers can record and transcribe voice notes directly into the system. This improves documentation speed, reduces manual entry, and ensures that field observations are captured accurately and in context. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 81.15% of 122 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 100.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling 50.00% of 8 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 33.33% of 3 reviewers that rated this feature as important or highly important Manage adding fixed assets to proposed budgets 0% of 0 reviewers... MaintainX can now auto-generate asset records by extracting metadata from nameplates or spec sheets. This reduces manual data entry and speeds up onboarding for new equipment. 0 reviewers rated this feature Manage assets throughout their lifecycle to optimize profit 60.00% of 5 reviewers that rated this feature as important or highly important Manage, prioritize and plan for capital expenses 0% of 0 reviewers... Asset tracking helps you monitor equipment status, location, and maintenance history. Reviewers indicate it simplifies inventory, supports data-driven decisions, and makes audits easier, with many highlighting real-time updates and the ability to associate documents and photos with assets. 81.48% of 270 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 0.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. 100.00% of 2 reviewers that rated this feature as important or highly important Automatically populating fields or sections within a form 0% of 0 reviewers... Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 50.00% of 4 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags 0.00% of 9 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 33.33% of 27 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes 77.78% of 9 reviewers that rated this feature as important or highly important Define and maintain business rules that determine workflow capabilities and criteria 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 52.78% of 36 reviewers that rated this feature as important or highly important Schedule the calibration of instrumentation and maintenance requirements 0.00% of 8 reviewers that rated this feature as important or highly important Track the status of assets and whether they're checked in or out 0.00% of 3 reviewers that rated this feature as important or highly important An itemized to do list that can be edited as tasks are completed 75.00% of 4 reviewers that rated this feature as important or highly important Ensure all properties are adhering to government and legal codes 33.33% of 3 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 66.67% of 6 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view 0% of 0 reviewers... Designed to serve commercial properties 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 75.00% of 4 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders 0.00% of 3 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. 0.00% of 1 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues 66.67% of 3 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project 45.45% of 11 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. 11.11% of 9 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding 0% of 0 reviewers... Alter the layout and content of dashboards 0.00% of 3 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 81.03% of 58 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information 86.21% of 29 reviewers that rated this feature as important or highly important Alter the layout and content of reports 75.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 0% of 0 reviewers... Import, collect, and capture data from multiple sources 0% of 0 reviewers... Import and export data to and from software applications 64.58% of 48 reviewers that rated this feature as important or highly important Graphical representation of data 0% of 0 reviewers... Electronic signing method that validates the authenticity and integrity of a digital document 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 64.10% of 39 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 37.50% of 8 reviewers that rated this feature as important or highly important Track unplanned equipment or network failures 66.67% of 21 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 0.00% of 3 reviewers that rated this feature as important or highly important Digitally sign online documents 71.43% of 7 reviewers that rated this feature as important or highly important Manage procedures that ensure organizational equipment remains in working condition 0% of 0 reviewers... Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed 66.67% of 3 reviewers that rated this feature as important or highly important Track the location of specific equipment at all times 66.67% of 42 reviewers that rated this feature as important or highly important Vendors and contractors can now access and update work orders without a MaintainX login. This streamlines outsourced maintenance, centralizes communication, and improves visibility into vendor performance. 0 reviewers rated this feature Manage and track high-value assets including office equipment, furniture & more 0% of 0 reviewers... Manage the maintenance of building facilities 0% of 0 reviewers... Schedule facilities, such as athletic fields, venues, and convention centers based on their availability 100.00% of 1 reviewers that rated this feature as important or highly important Track and store information regarding failed inspections 54.55% of 22 reviewers that rated this feature as important or highly important Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history 57.89% of 19 reviewers that rated this feature as important or highly important Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork 75.00% of 4 reviewers that rated this feature as important or highly important Designed to be used by kindergarten, primary, middle, and senior secondary schools. 0% of 0 reviewers... Automate repetitive tasks such as filling out information or creating certain types of forms 0% of 0 reviewers... Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system 86.67% of 15 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location 0.00% of 3 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database 0% of 0 reviewers... Create, design and modify the flow and processes of tasks in a project 0.00% of 1 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time 100.00% of 1 reviewers that rated this feature as important or highly important Review data from past periods to reveal recurring tendencies 0% of 0 reviewers... Process images and automatically scan for data 66.67% of 6 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents 0% of 0 reviewers... Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 74.80% of 123 reviewers that rated this feature as important or highly important Monitor product stock levels 33.33% of 18 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 69.27% of 179 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 79.17% of 48 reviewers that rated this feature as important or highly important Managing inventories and tracking changes to hardware and software configurations 0% of 0 reviewers... Monitor the movement of one or more IT assets throughout the organization 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks 47.83% of 23 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects 100.00% of 1 reviewers that rated this feature as important or highly important Establish procedures for monitoring locations of keys 0% of 0 reviewers... Tracking the status of previously identified performance measurements 0% of 0 reviewers... Identify the physical location of an individual, asset, device, etc. 25.00% of 4 reviewers that rated this feature as important or highly important Use natural language prompts to generate work orders, build procedures, and locate diagrams. CoPilot pulls from manuals and work order history to surface relevant information, helping technicians make faster decisions without switching tools. 0 reviewers rated this feature Manage, maintain and track the performance of assets and equipment 57.14% of 14 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 83.16% of 190 reviewers that rated this feature as important or highly important Update work orders, upload photos, and communicate directly from the field. The mobile app mirrors desktop functionality, streamlining workflows for teams working across large or remote sites. 408 reviewers rated this feature Notifications via mobile devices 0% of 0 reviewers... Observe and track the demand, usage, progress or quality of a system, product, or user 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations 84.21% of 76 reviewers that rated this feature as important or highly important Drag and drop/visual interfaces that allow non-tech users to build without writing code 40.00% of 5 reviewers that rated this feature as important or highly important Ability of websites, web applications, or mobile applications to function without an active internet connection 0.00% of 1 reviewers that rated this feature as important or highly important Track parts inventory levels and manage re-stocking 0% of 0 reviewers... A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Technicians can now take a photo of an asset, and CoPilot will suggest recommended actions based on visual analysis. This helps teams troubleshoot faster without relying on manuals or external support. 0 reviewers rated this feature Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms 72.92% of 48 reviewers that rated this feature as important or highly important Schedule and automate recurring maintenance tasks with reminders and asset history tracking. This feature helps reduce downtime and supports compliance through customizable procedures and documentation. 417 reviewers rated this feature MaintainX offers robust preventive maintenance scheduling, reminders, and recurring work order automation. Users think it helps minimize downtime, ensures compliance, and streamlines inspections, with many valuing the ease of tracking maintenance history and customizing procedures. 84.36% of 505 reviewers that rated this feature as important or highly important Document any changes or proposed changes made to business processes or workflows 0% of 0 reviewers... Streamlining repetitive tasks and activities through automated and predefined workflows 80.00% of 5 reviewers that rated this feature as important or highly important Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee 0% of 0 reviewers... Reporting on how each user, task or process has advanced since its initiation 51.43% of 35 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses 69.23% of 13 reviewers that rated this feature as important or highly important Matrix barcode that stores information 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers 11.11% of 9 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time 83.33% of 198 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 81.52% of 92 reviewers that rated this feature as important or highly important Active reporting of data and metrics 0% of 0 reviewers... Receive system updates as soon as any changes are made 88.89% of 9 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time 0.00% of 1 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 33.33% of 6 reviewers that rated this feature as important or highly important Allows service businesses to track ongoing repairs 0.00% of 1 reviewers that rated this feature as important or highly important Sample of reports that could be customized as needed or used as is 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 56.52% of 46 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 69.49% of 59 reviewers that rated this feature as important or highly important For residential properties 0% of 0 reviewers... Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Identify and analyse the reasons behind accidents 0% of 0 reviewers... Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work 0.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 68.93% of 177 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 72.73% of 33 reviewers that rated this feature as important or highly important Access past work orders and asset histories to diagnose recurring issues and plan maintenance. Filtering and search tools simplify decision-making and support technicians' onboarding. 124 reviewers rated this feature Using historical data and AI, MaintainX now predicts how long work orders will take to complete. This helps teams plan more accurately and balance workloads across technicians. 0 reviewers rated this feature Track the status over time for a request, process, asset, or transaction 76.19% of 21 reviewers that rated this feature as important or highly important Track information, qualifications, and contact details of subcontractors 0% of 0 reviewers... Create, manage and track all task activities and progression 85.44% of 158 reviewers that rated this feature as important or highly important Track the status and progress of tasks 64.10% of 39 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks 25.00% of 8 reviewers that rated this feature as important or highly important Oversee technicians and track their assigned work orders 65.52% of 29 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Sample files or documents that could be customized as needed or used as is 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 18.18% of 11 reviewers that rated this feature as important or highly important Allows fleets and service businesses to track the condition of tires on their vehicles 0% of 0 reviewers... Track and document the history, application, or location of an item or activity 0% of 0 reviewers... Review data from past periods to reveal recurring tendencies and predict future performance 0% of 0 reviewers... Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 33.33% of 3 reviewers that rated this feature as important or highly important Allows fleets and service businesses to track information about their vehicles. 55.56% of 9 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 50.00% of 4 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions 0% of 0 reviewers... Create work orders quickly via desktop or mobile, with options to add photos, markups, and detailed descriptions. Bulk upload and standardized fields support recurring tasks. 128 reviewers rated this feature Manage work orders from start to finish, assign tasks, set priorities, and track progress in real time. The platform reduces paperwork and enables collaboration through comments, checklists, and photo attachments. 421 reviewers rated this feature Alter the default workflow to meet your organization's needs 63.16% of 38 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 27.27% of 11 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst MaintainX makes everyday maintenance tasks manageable, especially if you handle frequent work orders. While asset filtering and recurring task cleanup can slow things down, the layout supports quick task creation and mobile uploads. Features 4.6 (993) 4.6 Based on 993 reviews ## Pricing Value for money 4.7 (911) MaintainX’s Essential plan starts at $16 per user per month when billed annually. The Premium plan costs $49 per user per month, annually. Requester accounts are free, and pricing scales with access to advanced features. Both paid tiers fall below the average monthly SMB budget of $50 to $100 for maintenance management software. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/179296/GetMaintainx/pricing/) Essential $25.00 Per User,Per Month It includes: - Unlimited Work Orders with Attached Images - Unlimited Repeating Work Orders - 3 Work Orders with Attached Procedures - 3-Month Access to Advanced Analytics - Custom Reporting Dashboard - Real-time Messaging - Unlimited Assets - Barcode Scanning Premium $75.00 Per User,Per Month It includes: - Meter-based Maintenance - Unlimited Work Orders with Attached Procedures - Unlimited Access to Advanced Analytics - Parts Inventory Management - Purchase Order Management - Time and Cost Tracking - Open REST API Access - Work Order Templates - Dedicated Account Manager - External Work Orders Value for money 4.7 (911) 4.7 Based on 911 reviews ## Integrations MaintainX integrates with native and third-party systems across ERP, analytics, and collaboration workflows. Verified integrations include connections to tools for inventory management, reporting, vendor coordination, and real-time asset monitoring. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Laura Burgess Senior Content Analyst Connecting MaintainX with ERP and analytics systems helps you unify inventory data, automate reporting, and reduce manual entry. These integrations support faster approvals, clearer cost tracking, and better visibility across maintenance workflows. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (931) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (931) 4.8 Based on 931 reviews ## User reviews Overall rating 4.8 Based on 993 reviews Filter by rating 5(791) 4(185) 3(14) 2(3) 1(0) Mentioned topic Sorted by most recent Brennen L. Wastewater Supervisor Utilities ### "Wastewater Supervisor " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 The overall experience is good for me. It has made my job more organized and streamlined. I like the ability to print a monthly report on the team's monthly progress and the ability to track issues with equipment. Pros What I like most about the software is the ease of use for the admin and users. It has made our PMs and emergency maintenance program more effective. The software is at a good price point for our authority. We have had great success in working with the support teams when needed. Work orders are now easily tracked and referenced when needed from anywhere at any time. This saved us the nightmare of paper copies. Cons I dislike the mobile and desktop applications. The mobile app is not as intuitive as the desktop. The other issue I have is that the asset and location when creating a work order is in my opiion backwards. The asset should be before the location. The asset will populate the location if it is provided. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dan M. Facilities Manager Hospital & Health Care ### "Great service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 Overall we have had a great experience with MaintainX. It is a smooth system with great reporting features. Pros I like the ease of use now that I have a handle on how the system works. It is easy to keep track of our workload and streamline our frontline staff members. Cons It was a little hard to learn at first switching from another software that I was used to. They have a great support system that really helped make the transition smooth. Switched from [EV Service Manager](https://www.capterra.com/p/124331/EasyVista/) Ease of use and cost effectiveness. Easyvista was a pain to deal with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kurtis T. Director of Facilities Hospital & Health Care ### "MaintainX review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 I’ve used multiple Facilities Management softwares and I would highly recommend to anyone for its ease of use and customer service responsiveness. Pros The software is easy to use “out of the box” while customization is still possible. Reporting features work very well, easy to add new requesters, app is very easy to use even for a non-tech savvy staff. Customer service has always been uniquely responsive to our needs. Highly recommend for anyone looking for a reliable Maintenance software Cons I and my team have been very satisfied with MaintainX. I have no complaints as anything we have needed, Customer service has helped us modify. Switched from [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Looking for something with more ease of use and better customer service responsiveness. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TN Travis N. Quality Assurance Manager Mechanical or Industrial Engineering ### "Highly Customizable Workflows, but Reordering Questions Is Frustrating" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 26, 2026 My overall experience with MaintainX is a positive one. Its adaptability means I can use it for many different processes within our plant. Using it to network with different teams on work orders allows quick communication and decisive action to be had, speeding up time intensive projects. The few times where I've contacted customer support, I've always felt heard. For the person that wants a user friendly interface and a tool that works for you rather than against you, I'd recommend MaintainX. Pros I appreciate MaintainX for its capacity for customization. I can easily create or change work orders and procedures to meet the needs of the business. I really appreciate the fact that I can change how the procedure flows based on the technicians' answers. This gives consistent and repeatable direction to the technician. MaintainX brings new employees up to speed quickly. The ability to include pictures with fields bridges gaps in employee knowledge and makes the inspections more efficient without additional oversight. Cons I find that moving a field from one position to another within a procedure is quite tiresome, and not always successful. This process involves grabbing the field and dragging it up or down to its desired position and releasing the mouse button. This practice is successful only about half of the time and can be frustrating when you've dragged it past 25 fields. An unsuccessful attempt returns the field back to its original location, where a user must try the movement again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Su-Mari D. OEE Specialist and Digital Systems Administrator Food & Beverages ### "Worth the investment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 We had a great experience, their onboarding process was well thought out, everything went smooth and they got us going fast. The AI powered procedure generation helped alot to save us time in getting everything set up. Our technicians were able to quickly master MaintainX, which I believe is a reflection of its ease of use. We are very happy and are enjoying the benefits of transparency and real time information and communication. Their parts inventory management and meter-based maintenance functionality has saved us money! Pros MaintainX is easy to implement, very customisable and easy to use. There is alot of training videos and how to documents available to help you find your own way around, but their helpdesk is knowledgeable and always fast to assist. They actually listen to their customer feedback and are always refining and improving their software. Its great that our technicians can work with it on their mobile phones and that we all can share information in real time. Cons MaintainX has a lot of great features, but some of them are only available at the top tier subscription which is a bit expensive. I also would have appreciated more support with integrations. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reasons for choosing MaintainX MaintainX was more aligned with our budget and needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kari B. Maintenance Electrician Computer Hardware ### "The most efficient, helpful and supported CMMS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 I am very pleased with MaintainX. There has not been one concern I have had. Once the work order requester was available to all operators, the communication between operators and maintenance techs opened immediately. Our downtime tracking for our KPI's became more accurate the moment it was implemented. Pros The ease of implementing it for all employees within our company. The most positive review from operators is that they can input a work order from their phones. They love that they no longer have to have their supervisor enter it. Cons The web page is not automatically updated when left open all day. I prefer to have the easiest, no thought processes, in the tools I use. I am not a fan of it not being refreshed when I get to my desk Switched from [ANTEROS](https://www.capterra.com/p/182875/ANTEROS/) We wanted a program that was easier to use for the maintenance technicians and the work requestors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Devin A. Maintenance Manager Machinery ### "Easy to Use with Fast, Helpful Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 It keeps track of all the PMs easily and everyone can see what needs done. It also helps up keep track of our parts inventory. Pros It's very easy to use and I know if I have trouble figuring something out, customer support is quick to help. Cons I can't say I have noticed anything I dislike so far. I'm sure there are some small features that could be added but nothing I have come across yet. Switched from [Eagle CMMS](https://www.capterra.com/p/120750/Maxpanda-CMMS/) MaintainX is far superior than Eagle/Maxpanda with its features, ease of use and customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jason L. Director of Solutions Facilities Services ### "MaintainX for Field Service Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Overall, the experience with MaintainX has been very positive. It’s helped bring structure and clarity to how we run our service department, and it’s made a noticeable difference in organization, communication, and accountability across the team. What really stands out is the opportunity we’ve had to provide feedback and actually feel heard. When we’ve shared ideas or pointed out gaps, the MaintainX team has been responsive and quick to make adjustments or roll out improvements. That level of engagement and willingness to evolve the platform has made it feel more like a partnership than just a tool we’re using. Pros It brings everything into one place and just makes the day-to-day easier to manage. I can quickly see what’s going on across all work orders without chasing people down for updates. It’s simple for the team to use, which means better communication, fewer missed details, and more accountability. Overall, it just helps keep things organized and running smoother without adding a bunch of extra complexity. Cons The biggest downside is that some of the best features are locked behind higher-tier plans, so you don’t always get the full value unless you upgrade. It can feel a little limiting at times. Also, customization isn’t as flexible as I’d like, there are moments where you have to work around the system instead of setting it up exactly how your operation runs. And when you’re trying to pull specific data or reports, it can take extra effort to get it in a format that’s actually useful. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Teams is not designed to adequately manage field service. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [Zuper](https://www.capterra.com/p/197014/Zuper/) Reasons for choosing MaintainX Brand recognition and potential future integrations within the industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NH Natasha H. Operations Manager Machinery ### "Great value and useful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 18, 2026 It has been great. Lots of support and achieving what we want. They also are putting a lot of time into building features. Pros Maintainx is a great way to track all assets, customers and history of machine services. We also use it to track Preventative maintenance. It was easy to set up and use it to stay on track. There is also ample customer support. Cons The view of the calendar is annoying. Our jobs span over days and the maintainx calendar only show you the start date. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM cody m. maintenance technicians Computer Hardware ### "pros of maintainx" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 16, 2026 i like the mobile app were you can get real time notifications of what machines need looked at and or repaired. its a good program that has helped us track our down time and money/ over health of our machines/ facility. Pros user friendly and easy to navigate. parts tracking and pricing is very helpful when assessing asset health Cons haven't found much to dislike , we haven't had this program for very long to find anything no not like yet Switched from [HelpDesk](https://www.capterra.com/p/185973/HelpDesk/) user friendly, easier to track work orders Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/) ## FAQs Yes, MaintainX offers a Basic plan that is free forever for small teams. It includes unlimited work orders, procedures, and requester users, plus real-time messaging and limited access to analytics. MaintainX’s Essential plan costs $16 per user per month when billed annually, or $21 billed monthly. The Premium plan is $49 per user per month, annually, or $59 monthly. Enterprise pricing is custom. Yes, MaintainX offers mobile apps for iOS and Android. The app supports work order creation, asset tracking, messaging, and offline mode for low-connectivity environments. Yes, MaintainX’s mobile app includes offline mode, allowing technicians to access and complete saved work orders even in areas with limited or no internet connectivity. MaintainX provides 24/7 live chat support, a ticket portal for technical issues, and access to MaintainX Academy for training. All plans include support, with enhanced options for Premium and Enterprise tiers. MaintainX CoPilot is an AI assistant that helps technicians generate work orders, build procedures, and extract insights from manuals and asset history using natural language prompts. It’s available as an add-on. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from MaintainX’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Maintenance Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-maintenance-management-software-features/) Published May 29, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [6 Top-Rated Free CMMS Software](https://www.capterra.com/resources/top-free-cmms-software/) Published March 20, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) and [Ayush Mohan Dixit](https://www.capterra.com/resources/author/ayush-mohan-dixit/) Popular comparisons [Fracttal One vs MaintainX](https://www.capterra.com/compare/159911-179296/Fracttal-vs-GetMaintainx)[Limble vs MaintainX](https://www.capterra.com/compare/162600-179296/Limble-CMMS-vs-GetMaintainx)[eMaint CMMS vs MaintainX](https://www.capterra.com/compare/100468-179296/eMaint-CMMS-vs-GetMaintainx)[UpKeep vs MaintainX](https://www.capterra.com/compare/145635-179296/UpKeep-vs-GetMaintainx)[Maintenance Connection vs MaintainX](https://www.capterra.com/compare/12444-179296/Maintenance-Connection-vs-GetMaintainx)[Fiix vs MaintainX](https://www.capterra.com/compare/74916-179296/Fiix-vs-GetMaintainx)[Asset Essentials vs MaintainX](https://www.capterra.com/compare/113574-179296/AssetEssentials-vs-GetMaintainx) [eWorkOrders CMMS vs MaintainX](https://www.capterra.com/compare/90092-179296/eWorkOrders-CMMS-vs-GetMaintainx)[Eptura Asset vs MaintainX](https://www.capterra.com/compare/125977-179296/ManagerPlus-vs-GetMaintainx)[ManWinWin vs MaintainX](https://www.capterra.com/compare/109248-179296/ManWinWin-vs-GetMaintainx)[mainsim vs MaintainX](https://www.capterra.com/compare/143704-179296/mainsim-vs-GetMaintainx)[AssetTiger vs MaintainX](https://www.capterra.com/compare/151021-179296/AssetTiger-vs-GetMaintainx)[SafetyCulture vs MaintainX](https://www.capterra.com/compare/141080-179296/iAuditor-vs-GetMaintainx)[TheWorxHub vs MaintainX](https://www.capterra.com/compare/172308-179296/TheWorxHub-vs-GetMaintainx)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)