--- title: "Heartpace Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Heartpace Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/179310/Heartpace/" page_type: "product" language: "en" --- # Heartpace Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Heartpace ## What is Heartpace? Heartpace HR is a cloud-based HRM solution that helps organizations to gather, streamline, and enhance their HR processes and employee data. With the Heartpace HRM system, you have the opportunity to unleash your full HR potential and focus on what matters most - the organization! Our HRM system is intuitive and easy to use, making it a delight for both HR personnel and employees. We offer a wide range of features covering all core aspects of HR work, from recruitment and onboarding to compensation and performance management. In a world of constantly increasing cyber threats, security is a critical factor for all organizations, and HR departments are no exception. At Heartpace HR, we take security very seriously, and we are proud to be ISO 27001 certified. This certification ensures that we meet the highest international standards for information security, meaning your data is always in safe hands. ## What is Heartpace used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Career Management](https://www.capterra.com/career-management-software/)[Talent Management](https://www.capterra.com/talent-management-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heartpace?[Manage this product listing](https://www.g2.com/products/heartplace-hr/claim_requests/new?auto=true) ## Heartpace Overview Updated September 2026 AI summary Heartpace supports organizations of all sizes with a suite of human resources tools, including 360-degree feedback, compensation and payroll management, onboarding, and employee engagement. Offering features such as generative AI, customizable templates, and talent management, Heartpace enables HR teams to manage workflows, performance, and reporting across web, mobile, and desktop platforms with broad deployment flexibility. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heartpace 4.7 (19) VS. [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (19) Ease Of Use 4.3 (3,062) Value For Money 4.7 (19) Value For Money 4.2 (2,490) Customer Service 4.8 (19) Customer Service 4.2 (2,669) ## Heartpace alternatives [4.5 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (187)](https://www.capterra.com/p/155747/PerformYard-Talent/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (179)](https://www.capterra.com/p/156106/Hibob/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Heartpace Overview ### Which roles and teams benefit most from Heartpace? Heartpace is most used by HR leaders, people partners, and executives who need structured performance reviews, goal tracking, and employee development workflows. Marketing and communications managers benefit from clearer objective alignment and feedback cycles, while founders, product managers, and technology leaders use it to support transparency, engagement, and organization-wide planning. Answer based on 19 reviews Overview ### What company size and specific industries is Heartpace built for? Heartpace is designed for medium-sized and large companies in both the private and public sectors. It suits organizations that need a customizable, modular HR system to manage the full digital employee journey across different business and government environments. Features and Usability ### What are the key features of Heartpace? Heartpace offers performance management features like 360 Degree Feedback, performance review management, appraisal history, and goal setting/tracking, plus engagement tools such as pulse surveys and anonymous feedback. It also includes employee management, onboarding, offboarding, compensation management, reporting & analytics, and workflow management. Integrations ### Which third-party tools and platforms does Heartpace integrate with? Heartpace integrates with 7 third-party tools for recruiting, identity, email, scheduling, and e-signatures, including Jobylon, Teamtailor, Learnster, Microsoft Entra ID, Microsoft Outlook, OfficeCalendar, and Scrive. Getting Started and Support ### What training and onboarding options does Heartpace offer? Heartpace provides in-person training, live online sessions, webinars, documentation, and videos. In-person training and live sessions support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing for teams getting started. Getting Started and Support ### What customer support options does Heartpace offer? Heartpace provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is organized across self-service resources and direct contact channels, giving users multiple ways to find answers or reach the team. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) Heartpace supports all three features that reviewers identify as most important: **Payroll Management**, **HR Management**, and **Employee Database**. Together, these capabilities help businesses manage employee records, handle payroll accurately, and oversee core HR processes in one place, allowing teams to work more efficiently and keep employee information organized. Employee Database 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Compensation Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manages compensation such as salary, bonus, and benefits processes, aligning with policies Employee Profiles 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Self Service Portal 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Heartpace 83 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Benchmarking: Compare key metrics for the business against prominent players in the industry - Benefits Management: Record employee's benefit plans and selections throughout career progression - Bonus Management: Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Competency Management: Catalog, manage, and develop employee skill sets - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - KPI Monitoring: Tracking the status of previously identified performance measurements - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Negative Feedback Management: Identify, track, and respond to negative feedback - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Salary Planning: Budgets, benchmarks and tracks all salary processes and associated costs - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (19) 4.5 Based on 19 reviews ## Pricing Value for money 4.7 (19) ### Starting price Free trial not available Value for money 4.7 (19) 4.7 Based on 19 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Learnster](https://www.capterra.com/p/213941/Learnster/)[ OfficeCalendar](https://www.capterra.com/p/26257/OfficeCalendar/)[ Scrive](https://www.capterra.com/p/160937/Scrive/)[ Jobylon](https://www.capterra.com/p/160946/Jobylon/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (19) 4.8 Based on 19 reviews ## User reviews Overall rating 4.7 Based on 19 reviews Filter by rating 5(14) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LG Linnea G. HR Manager Logistics and Supply Chain ### "Review of heartpace" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 April 25, 2022 The customer service is great! Easy to contact and veryprofessionell och helpful. You get an good overview of our employees, it's easy to build the system with additions such as surveys, PAY, PAY GAP. Employment engagement etc. Pros It's important to gather all employee data in a system and we got an good overview of all our employees in the system. It's great to have HR-data, employment engagement surveys, pay gap etc.. in the same system. Cons Our experience is that Heartpace is digitilized but not automized and we missed some automized and userfriendly functions in Heartpace. Switched from [Hailey HR](https://www.capterra.com/p/240361/Hailey-HR/) We needed a more intuitively system with automated workflows, digitaliized signatures etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JI Jonas I. CEO Computer Software ### "Great software to help manage performance reviews throughout your organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2019 We started using Heartpace to get a more structured way of working with our employees, tracking their competence and performance reviews. Instead of having these conversations documented in unstructured Word documents, we now have them all in one place making it easy to follow up, set goals, track progress of competence and much more. We also send out regular surveys measuring the "happiness" of our employees and this makes it easy to get a snapshot of the overall situation in the company as well as spotting trends. We are incredibly happy with Heartpace and we will continue to grow with the product and implement more of the available features as we are ready. The onboarding and support staff is great and has helped us a lot with use cases, templates and overall strategies for managing your employess. Pros Hearpace is an easy to use, highly configurable and powerful software to help you structure your work with employees, customers, managers etc. It gives you a great overview and keeps track of performance reviews, salary discussions, surveys and much more. It also helps you align all of the above towards your higher level goals set by you organization. Cons The software is easy to use but also gives you enormous freedom so it can be a bit challenging to find the "best" way of using it to maximize the output. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KI Katarina I. vice president and HR liable Building Materials ### "Surveys" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 May 3, 2019 Pros Its easy to send an surveys or temperature measurment. You can present the result in many ways. Cons Small bugs that have been removed over time. Reasons for choosing Heartpace We needed to collect our HR tools, get an order on how we followed up employee interviews and get an overview of our employee surveys. Manage everything in a similar and fairly simple way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User HR Human Resources ### "Heartpace" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2019 I have used it for employee interviews, goals and also made evaluations. I have used it in two different organizations and it works in all industries in an easy way. It is good that it is possible to use from the mobile phone as everyone does not work at computers. Pros It is an easy system to use that works for all employees. It helps to keep order and structure and you collect all information in one place. This makes it easy to follow up and confirm the employees during the year. It is good from a work environment point of view where one gets the opportunity to catch up on how the employees feel and for us as an organization to know what we have for focus areas to work with to get a pleasant workplace. Cons Comments from the employees did not appear in the report to the manager who received the evaluation of his staff. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User HR Logistics and Supply Chain ### "My thoughts about Heartpace " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 30, 2019 Pros It is easy to use! Our manager think its perfect to have all their documentation in the same place year after year. Employee and managers are also better prepare when the they use Heartpace. The function poll is also easy to use. We will definitely use it often. Cons The chat function is good but sometimes it takes a while before I get my response. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IL Ida L. HR Manager Accounting ### "Customer review of Heartpace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2019 Heartpace has increased employee involvement when it comes to taking responsibility for your professional goals and activities. Our managers can easily follow the employee's development. The system has made us change our employee appraisals so that we now have them more often with more frequent follow-up. We will also implement more of Heartpace modules such as survey and onboaring module when it is live. I can warmly recommend Heartpace as a supplier. They are responsive, accessible and very professional. We look forward to continuing to use and learn the system. Pros I like the ease of use of the system. It's easy to get started with the system and it quickly brings added value to the organization. Cons As of today, there is nothing I do not like about the system. From going from using paper and pen for our employee talks, this has directly given us value and simplified our processes. As a supplier, Heartpace is very responsive to suggestions for new functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Christina B. CCO/CMO Information Technology and Services ### "A valuable tool for employees, teams and management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2019 Pros Strategies and goals - a fast way to communicate A complete overview -you see how your own activites and goals are connectetd to strategies and long term goals Less paper work = a secure storage the outcome of the talks Less depending on HR to keep the process of setting individual activites and goals alive Easy to access 24/7 Cons It is not yet available in a mobile version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FS Felix S. CTO Information Technology and Services ### "Highly recommend it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2019 Pros It really saves us a lot of time (and money) and make our meetings a lot more efficient. Instead of, for example, one to one meetings taking ~40 minutes, that time was lowered to ~20 minutes and at the same time the satisfaction for employees and managers increased! We get an excellent overview of what we have agreed upon and get a much more structured way to handle many aspects of HR. Cons The GUI can in certain cases have troubles handling too much text in text areas and web browser zoom. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anastasia Z. Marketing Team Lead Marketing and Advertising ### "Better 1-on-1 meetings with your team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2019 Overall it's a great HR tool and it helps us provide ongoing feedback for employees Pros In our company, we believe that 1-on-1 meetings are critical to employee engagement and the professional growth of each team member. With Heartpace we have used 1-1 Talks for 2 years and it\`s the best solution for saving historical data about our meetings. Cons I can\`t say that I don\`t like someting about this software. I would like to have more flexible setting for reporting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Valeria T. PR Manager Computer Software ### "Best approach for Employee Engagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2019 During all this time we see that product has been grown and become better Pros A few years ago we understood that our team was growing and we need to find an approach to our employee management. So we were testing different tools and choosed Heartpace. We still very like 1:1 Talks with an option to build your own templates. Today we have scheduled ongoing talks with each team member. Cons Formbulder could be more flexible, but I know that team now is working on it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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