Söderberg & Partners Heartpace

Heartpace


4.5 / 5
18 reviews

Who Uses This Software?

Small and mid-size companies that want to increase commitment, performance and profitability.


Average Ratings

18 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Söderberg & Partners Heartpace
  • heartpace.com/
  • Founded 1999
  • Sweden

About Heartpace

Heartpace is modern Continuous Performance Management software. Our clients choose Heartpace as OKRs management & Strategic Alignment tool. Develop connections in vision, strategy and objectives for all employees on one platform. Keep your employees Focused, Motivated and Aligned with Great 1:1 Talks and outgoing Feedback. Increase commitment, performance and profitability. Results are immediate and push the entire company in a positive direction.


Heartpace Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Benchmarking
  • Feedback Management
  • Goal Management
  • KPIs
  • Prioritization
  • Progress Tracking
  • Strategic Planning
  • 360 Degree Feedback
  • Compensation Management
  • Custom Rating Scales
  • Customizable Templates
  • Individual Development Plans
  • On-going Performance Tracking
  • Peer Appraisals
  • Review Cycle Tracking
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Weighted Performance Measures
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting
  • Individual Development Plans
  • Onboarding
  • Performance Management
  • Recruitment Management
  • Succession Planning
  • Training Management

Heartpace Reviews Recently Reviewed!


A user friendly HR system

Feb 04, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is very user friendly and adaptable system, you can really adapt it for your specific company's needs.

Cons: Some features I would like to have are missing, like being able to sort your goals easier.

Overall: We are using Heartpace for all of our HR related processes, from yearly performance appraisals to our company wide 360' Reviews and it has really made them a lot better. I can't imagine not having Heartpace as an HR tool, I use it for storing documents, sending out questionnaires, reviews, offboarding interviews, competence profiling and more. I highly recommend it!

Capterra loader

Simpel and timesaving cloudservice för management

Nov 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The experience from emplyee and management is that Heartpace makes the whole work and process around employee conversations and development more professional and more accurat. To that you have an excellent formula of automatic reminders, templates and evaluation within the program.

Cons: The introductionphase could be more intuitive. I found that the templates had to be redesigned but after we done that everything was made to measure for our company.

Overall: Very good software/cloudservice at a low price with lots of positivt experiences. For m as CEO it was overall easier to get my mid management to do this kind of evaluation with their staff assisted by Heartpace.

Great software to help manage performance reviews throughout your organization

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Hearpace is an easy to use, highly configurable and powerful software to help you structure your work with employees, customers, managers etc. It gives you a great overview and keeps track of performance reviews, salary discussions, surveys and much more. It also helps you align all of the above towards your higher level goals set by you organization.

Cons: The software is easy to use but also gives you enormous freedom so it can be a bit challenging to find the "best" way of using it to maximize the output.

Overall: We started using Heartpace to get a more structured way of working with our employees, tracking their competence and performance reviews. Instead of having these conversations documented in unstructured Word documents, we now have them all in one place making it easy to follow up, set goals, track progress of competence and much more. We also send out regular surveys measuring the "happiness" of our employees and this makes it easy to get a snapshot of the overall situation in the company as well as spotting trends. We are incredibly happy with Heartpace and we will continue to grow with the product and implement more of the available features as we are ready.

The onboarding and support staff is great and has helped us a lot with use cases, templates and overall strategies for managing your employess.

Capterra loader

Our managers really like using this tool on the regular basis

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We have implemented Heartpace as software for our HR Department and this system makes their work faster, more comfortable and more efficient. The most frequently used features are Talks and Surveys. Using Heartpace system we are now testing OKRs goal setting for several departments in our business planning.

Cons: At the beginning, we felt like we need an introduction throughout the system features for our managers as some functions may seem a bit hidden for an inexperienced user. But after having an education hour everything falls into place.

Overall: General experience with Heartpace is always nice. Our managers really like using this tool on the regular basis.

Capterra loader

Best approach for Employee Engagement

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: A few years ago we understood that our team was growing and we need to find an approach to our employee management. So we were testing different tools and choosed Heartpace. We still very like 1:1 Talks with an option to build your own templates. Today we have scheduled ongoing talks with each team member.

Cons: Formbulder could be more flexible, but I know that team now is working on it

Overall: During all this time we see that product has been grown and become better

Highly recommend it!

Apr 25, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It really saves us a lot of time (and money) and make our meetings a lot more efficient. Instead of, for example, one to one meetings taking ~40 minutes, that time was lowered to ~20 minutes and at the same time the satisfaction for employees and managers increased!

We get an excellent overview of what we have agreed upon and get a much more structured way to handle many aspects of HR.

Cons: The GUI can in certain cases have troubles handling too much text in text areas and web browser zoom.

Customer review of Heartpace

Apr 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the ease of use of the system. It's easy to get started with the system and it quickly brings added value to the organization.

Cons: As of today, there is nothing I do not like about the system. From going from using paper and pen for our employee talks, this has directly given us value and simplified our processes. As a supplier, Heartpace is very responsive to suggestions for new functionality.

Overall:

Heartpace has increased employee involvement when it comes to taking responsibility for your professional goals and activities. Our managers can easily follow the employee's development. The system has made us change our employee appraisals so that we now have them more often with more frequent follow-up. We will also implement more of Heartpace modules such as survey and onboaring module when it is live. I can warmly recommend Heartpace as a supplier. They are responsive, accessible and very professional. We look forward to continuing to use and learn the system.

Capterra loader

Focus on dialogue

Jan 23, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Very easy to use both as admin and as user. Excellent to use in employee interviews and in simple surveys. All parties' preparations are clearly visible and facilitate the conversation. Helps everyone talk about the same thing. (Sounds simple but is difficult.)

Cons: Some features are coded and can't be removed, but support is very helpful in explaining and come up with alternative solutions.

Overall: We use Heartpace for our recurring employee conversations to increase the quality of the conversations and the agreements between the manager and employees.

HR Management & Talks

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: When we tried Heartpace I was convinced that this is only an HR tool. But today, besides the employee database and surveys, the most usable feature for us is Talks. We have been building and using templates for different goals: onboarding, appraisals etc.

Cons: Sometimes it`s a bit tricky to set up alerts for users. But support always helps to do what we need

Overall: Software that helps us to be on one page, and also has useful features for HR management

Heartpace

Apr 30, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is an easy system to use that works for all employees. It helps to keep order and structure and you collect all information in one place. This makes it easy to follow up and confirm the employees during the year. It is good from a work environment point of view where one gets the opportunity to catch up on how the employees feel and for us as an organization to know what we have for focus areas to work with to get a pleasant workplace.

Cons: Comments from the employees did not appear in the report to the manager who received the evaluation of his staff.

Overall: I have used it for employee interviews, goals and also made evaluations. I have used it in two different organizations and it works in all industries in an easy way. It is good that it is possible to use from the mobile phone as everyone does not work at computers.

Capterra loader

Better 1-on-1 meetings with your team

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: In our company, we believe that 1-on-1 meetings are critical to employee engagement and the professional growth of each team member. With Heartpace we have used 1-1 Talks for 2 years and it`s the best solution for saving historical data about our meetings.

Cons: I can`t say that I don`t like someting about this software. I would like to have more flexible setting for reporting

Overall: Overall it's a great HR tool and it helps us provide ongoing feedback for employees

Best way to manage your OKRs

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: With Heartpace, we have implemented OKRs in our Marketing Department. We have got impressive results during Q4, so we still working with this software. Really easy and user-friendly OKR Module

Cons: We still waiting for several improvements in OKR Module as Department Level for key results

Overall: The OKRs is really easy to set up, it's easy for employees to track, and employers get very valuable product for a reasonable price.

My thoughts about Heartpace

Apr 30, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: It is easy to use! Our manager think its perfect to have all their documentation in the same place year after year. Employee and managers are also better prepare when the they use Heartpace.

The function poll is also easy to use. We will definitely use it often.

Cons: The chat function is good but sometimes it takes a while before I get my response.

Capterra loader

Best communication tool

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We really like Heartpace as a tool for collaboration between management and employee. We have used this soft for 8 months and our communication became really better, focused and more regular

Cons: I would be better to have one place like a library with all templates for 1:1 and team talks.

Overall: Great solution to improve team communication.

Surveys

May 03, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
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Pros: Its easy to send an surveys or temperature measurment. You can present the result in many ways.

Cons: Small bugs that have been removed over time.

OKRs managment became easier

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Before we have adopted Heartpace as OKRs management system, our goal setting approach was modern enough but still not as clear for all my colleagues. With this solution, we have started tracking our progress on a weekly basis with well-planned initiatives for all our Goals. What I like most is prepared Talks, which I can schedule, invite my teammates and have meeting history. And of course, the responsive and trustworthy support-team behind the software.

Cons: Some settings could be easier to change. Sometimes I need extra-support with newly released features in Heartpace

A valuable tool for employees, teams and management

Apr 29, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Strategies and goals - a fast way to communicate

A complete overview -you see how your own activites and goals are connectetd to strategies and long term goals

Less paper work = a secure storage the outcome of the talks

Less depending on HR to keep the process of setting individual activites and goals alive

Easy to access 24/7

Cons: It is not yet available in a mobile version.

Helping with Continius Perfomance Management

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Personally for me, the PCA of the Hartpace, I found that templates for Surveys, Talks, Evaluation are extremely useful. I also like that today we have all the historical data in one place.

Cons: Would love to be able to customize reports and statistics for surveys

Overall: Heartpace is a very nice tool to find out and provides Employee Engagement.