# Heartpace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Heartpace the right Human Resources solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179310/Heartpace/reviews --- Heartpace 4.7 (19) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Heartpace Ease of use 4.6 Customer Service 4.8 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Peter S. CEO Marketing and Advertising Used the software for: 2+ years ### "Simpel and timesaving cloudservice för management" November 12, 2018 5.0 Very good software/cloudservice at a low price with lots of positivt experiences. For m as CEO it was overall easier to get my mid management to do this kind of evaluation with their staff assisted by Heartpace. Pros The experience from emplyee and management is that Heartpace makes the whole work and process around employee conversations and development more professional and more accurat. To that you have an excellent formula of automatic reminders, templates and evaluation within the program. Cons The introductionphase could be more intuitive. I found that the templates had to be redesigned but after we done that everything was made to measure for our company. Review Source Olga H. CEO & Co-founder Cosmetics Used the software for: 1-2 years ### "Our managers really like using this tool on the regular basis" January 29, 2019 5.0 General experience with Heartpace is always nice. Our managers really like using this tool on the regular basis. Pros We have implemented Heartpace as software for our HR Department and this system makes their work faster, more comfortable and more efficient. The most frequently used features are Talks and Surveys. Using Heartpace system we are now testing OKRs goal setting for several departments in our business planning. Cons At the beginning, we felt like we need an introduction throughout the system features for our managers as some functions may seem a bit hidden for an inexperienced user. But after having an education hour everything falls into place. Review Source LG Linnea G. HR Manager Logistics and Supply Chain Used the software for: 2+ years ### "Review of heartpace" April 25, 2022 5.0 The customer service is great! Easy to contact and veryprofessionell och helpful. You get an good overview of our employees, it's easy to build the system with additions such as surveys, PAY, PAY GAP. Employment engagement etc. Pros It's important to gather all employee data in a system and we got an good overview of all our employees in the system. It's great to have HR-data, employment engagement surveys, pay gap etc.. in the same system. Cons Our experience is that Heartpace is digitilized but not automized and we missed some automized and userfriendly functions in Heartpace. Switched from [Hailey HR](https://www.capterra.com/p/240361/Hailey-HR/) We needed a more intuitively system with automated workflows, digitaliized signatures etc. Review Source Valeria T. PR Manager Computer Software Used the software for: 1-2 years ### "Best approach for Employee Engagement" April 19, 2019 5.0 During all this time we see that product has been grown and become better Pros A few years ago we understood that our team was growing and we need to find an approach to our employee management. So we were testing different tools and choosed Heartpace. We still very like 1:1 Talks with an option to build your own templates. Today we have scheduled ongoing talks with each team member. Cons Formbulder could be more flexible, but I know that team now is working on it Review Source Johan L. Human Resources Partner Government Administration Used the software for: 2+ years ### "Focus on dialogue" January 23, 2019 4.0 We use Heartpace for our recurring employee conversations to increase the quality of the conversations and the agreements between the manager and employees. Pros Very easy to use both as admin and as user. Excellent to use in employee interviews and in simple surveys. All parties' preparations are clearly visible and facilitate the conversation. Helps everyone talk about the same thing. (Sounds simple but is difficult.) Cons Some features are coded and can't be removed, but support is very helpful in explaining and come up with alternative solutions. Review Source OP Oona P. HR Business Partner Information Technology and Services Used the software for: 1-2 years ### "A user friendly HR system" February 4, 2019 4.0 We are using Heartpace for all of our HR related processes, from yearly performance appraisals to our company wide 360' Reviews and it has really made them a lot better. I can't imagine not having Heartpace as an HR tool, I use it for storing documents, sending out questionnaires, reviews, offboarding interviews, competence profiling and more. I highly recommend it! Pros It is very user friendly and adaptable system, you can really adapt it for your specific company's needs. Cons Some features I would like to have are missing, like being able to sort your goals easier. Review Source JI Jonas I. CEO Computer Software Used the software for: 6-12 months ### "Great software to help manage performance reviews throughout your organization" May 7, 2019 5.0 We started using Heartpace to get a more structured way of working with our employees, tracking their competence and performance reviews. Instead of having these conversations documented in unstructured Word documents, we now have them all in one place making it easy to follow up, set goals, track progress of competence and much more. We also send out regular surveys measuring the "happiness" of our employees and this makes it easy to get a snapshot of the overall situation in the company as well as spotting trends. We are incredibly happy with Heartpace and we will continue to grow with the product and implement more of the available features as we are ready. The onboarding and support staff is great and has helped us a lot with use cases, templates and overall strategies for managing your employess. Pros Hearpace is an easy to use, highly configurable and powerful software to help you structure your work with employees, customers, managers etc. It gives you a great overview and keeps track of performance reviews, salary discussions, surveys and much more. It also helps you align all of the above towards your higher level goals set by you organization. Cons The software is easy to use but also gives you enormous freedom so it can be a bit challenging to find the "best" way of using it to maximize the output. Review Source Anastasia Z. Marketing Team Lead Marketing and Advertising Used the software for: 2+ years ### "Better 1-on-1 meetings with your team" April 19, 2019 5.0 Overall it's a great HR tool and it helps us provide ongoing feedback for employees Pros In our company, we believe that 1-on-1 meetings are critical to employee engagement and the professional growth of each team member. With Heartpace we have used 1-1 Talks for 2 years and it\`s the best solution for saving historical data about our meetings. Cons I can\`t say that I don\`t like someting about this software. I would like to have more flexible setting for reporting Review Source Eugene L. VP of Marketing Marketing and Advertising Used the software for: 6-12 months ### "Best communication tool" April 10, 2019 5.0 Great solution to improve team communication. Pros We really like Heartpace as a tool for collaboration between management and employee. We have used this soft for 8 months and our communication became really better, focused and more regular Cons I would be better to have one place like a library with all templates for 1:1 and team talks. Review Source KI Katarina I. vice president and HR liable Building Materials Used the software for: 1-2 years ### "Surveys" May 3, 2019 4.0 Pros Its easy to send an surveys or temperature measurment. You can present the result in many ways. Cons Small bugs that have been removed over time. Reason for choosing Heartpace We needed to collect our HR tools, get an order on how we followed up employee interviews and get an overview of our employee surveys. Manage everything in a similar and fairly simple way. Review Source IL Ida L. HR Manager Accounting Used the software for: Less than 6 months ### "Customer review of Heartpace" April 29, 2019 5.0 Heartpace has increased employee involvement when it comes to taking responsibility for your professional goals and activities. Our managers can easily follow the employee's development. The system has made us change our employee appraisals so that we now have them more often with more frequent follow-up. We will also implement more of Heartpace modules such as survey and onboaring module when it is live. I can warmly recommend Heartpace as a supplier. They are responsive, accessible and very professional. We look forward to continuing to use and learn the system. Pros I like the ease of use of the system. It's easy to get started with the system and it quickly brings added value to the organization. Cons As of today, there is nothing I do not like about the system. From going from using paper and pen for our employee talks, this has directly given us value and simplified our processes. As a supplier, Heartpace is very responsive to suggestions for new functionality. Review Source FS Felix S. CTO Information Technology and Services Used the software for: 6-12 months ### "Highly recommend it!" April 25, 2019 5.0 Pros It really saves us a lot of time (and money) and make our meetings a lot more efficient. Instead of, for example, one to one meetings taking ~40 minutes, that time was lowered to ~20 minutes and at the same time the satisfaction for employees and managers increased! We get an excellent overview of what we have agreed upon and get a much more structured way to handle many aspects of HR. Cons The GUI can in certain cases have troubles handling too much text in text areas and web browser zoom. Review Source AZ Anna Z. Marketing Specialist Market Research Used the software for: 6-12 months ### "HR Management & Talks" April 10, 2019 5.0 Software that helps us to be on one page, and also has useful features for HR management Pros When we tried Heartpace I was convinced that this is only an HR tool. But today, besides the employee database and surveys, the most usable feature for us is Talks. We have been building and using templates for different goals: onboarding, appraisals etc. Cons Sometimes it\`s a bit tricky to set up alerts for users. But support always helps to do what we need Review Source VR Verified Reviewer HR Human Resources Used the software for: Less than 6 months ### "Heartpace" April 30, 2019 4.0 I have used it for employee interviews, goals and also made evaluations. I have used it in two different organizations and it works in all industries in an easy way. It is good that it is possible to use from the mobile phone as everyone does not work at computers. Pros It is an easy system to use that works for all employees. It helps to keep order and structure and you collect all information in one place. This makes it easy to follow up and confirm the employees during the year. It is good from a work environment point of view where one gets the opportunity to catch up on how the employees feel and for us as an organization to know what we have for focus areas to work with to get a pleasant workplace. Cons Comments from the employees did not appear in the report to the manager who received the evaluation of his staff. Review Source JG Julia G. Content Marketer Information Technology and Services Used the software for: 6-12 months ### "Best way to manage your OKRs" April 15, 2019 5.0 The OKRs is really easy to set up, it's easy for employees to track, and employers get very valuable product for a reasonable price. Pros With Heartpace, we have implemented OKRs in our Marketing Department. We have got impressive results during Q4, so we still working with this software. Really easy and user-friendly OKR Module Cons We still waiting for several improvements in OKR Module as Department Level for key results Review Source VR Verified Reviewer HR Logistics and Supply Chain Used the software for: 6-12 months ### "My thoughts about Heartpace " April 30, 2019 4.0 Pros It is easy to use! Our manager think its perfect to have all their documentation in the same place year after year. Employee and managers are also better prepare when the they use Heartpace. The function poll is also easy to use. We will definitely use it often. Cons The chat function is good but sometimes it takes a while before I get my response. Review Source VR Verified Reviewer PM Industrial Automation Used the software for: Less than 6 months ### "OKRs managment became easier" March 14, 2019 5.0 Pros Before we have adopted Heartpace as OKRs management system, our goal setting approach was modern enough but still not as clear for all my colleagues. With this solution, we have started tracking our progress on a weekly basis with well-planned initiatives for all our Goals. What I like most is prepared Talks, which I can schedule, invite my teammates and have meeting history. And of course, the responsive and trustworthy support-team behind the software. Cons Some settings could be easier to change. Sometimes I need extra-support with newly released features in Heartpace Review Source CB Christina B. CCO/CMO Information Technology and Services Used the software for: 1-2 years ### "A valuable tool for employees, teams and management" April 29, 2019 5.0 Pros Strategies and goals - a fast way to communicate A complete overview -you see how your own activites and goals are connectetd to strategies and long term goals Less paper work = a secure storage the outcome of the talks Less depending on HR to keep the process of setting individual activites and goals alive Easy to access 24/7 Cons It is not yet available in a mobile version. Review Source MZ Michael Z. Marketer Information Technology and Services Used the software for: Less than 6 months ### "Helping with Continius Perfomance Management" April 15, 2019 5.0 Heartpace is a very nice tool to find out and provides Employee Engagement. Pros Personally for me, the PCA of the Hartpace, I found that templates for Surveys, Talks, Evaluation are extremely useful. I also like that today we have all the historical data in one place. Cons Would love to be able to customize reports and statistics for surveys Review Source Similar Products Featured ## Related categories [Human Resources](https://www.capterra.com/human-resource-software/)