---
title: "Usercentrics  Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Usercentrics  Software - reviews, pricing plans, popular comparisons to other GDPR Compliance products and more."
source_url: "https://www.capterra.com/p/179357/Usercentrics/"
page_type: "product"
language: "en"
---

# 

 Usercentrics Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Usercentrics

## What is Usercentrics ?

Usercentrics simplifies Gdpr compliance by automating cookie consent management and ensuring adherence to Europe’s stringent data protection regulations. Our platform scans Web, App, and Connected TV environments to detect and block cookies and trackers until explicit user consent is obtained. This process supports full compliance with Gdpr requirements, providing a customizable consent banner that integrates seamlessly with your digital assets. Detailed reporting and real-time tracking tools facilitate compliance monitoring and audit preparation, helping businesses maintain Gdpr standards effortlessly.

## What is Usercentrics used for?

[GDPR Compliance](https://www.capterra.com/gdpr-compliance-software/)[Data Privacy](https://www.capterra.com/data-privacy-software/)[Reporting](https://www.capterra.com/reporting-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

90%

Neutral

5%

Negative

5%

Starting price

€7

Other, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Usercentrics ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://usercentrics.com&name=Usercentrics )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Usercentrics

4.5 (21)

VS.

[4.7 (190)](https://www.capterra.com/p/156938/iubenda/reviews/)

Starting Price

€7

Other, Per Month

Starting Price

$5.99

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (21)

Ease Of Use

4.4 (124)

Value For Money

4.3 (21)

Value For Money

4.4 (87)

Customer Service

4.4 (17)

Customer Service

4.6 (92)

## Usercentrics alternatives

[4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[5.0 (12)](https://www.capterra.com/p/10032237/GetTerms/#reviews)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[TRUENDO](https://www.capterra.com/p/191973/TRUENDO/)

[4.7 (124)](https://www.capterra.com/p/191973/TRUENDO/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/191973/TRUENDO/)

Highest Rated

[Pandectes GDPR Compliance](https://www.capterra.com/p/252913/GDPR-Compliance-Center/)

[5.0 (60)](https://www.capterra.com/p/252913/GDPR-Compliance-Center/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/252913/GDPR-Compliance-Center/)

[View all alternatives](https://www.capterra.com/p/179357/Usercentrics/alternatives/)

## FAQs about Usercentrics

Overview

### Which roles and teams benefit most from Usercentrics ?

Usercentrics is most used by marketing teams, growth leaders, and web analytics specialists who need to manage consent, protect campaign measurement, and support compliant tracking. Technical leaders, developers, and data heads use it to implement privacy controls, while founders and operations executives rely on it to reduce compliance risk across digital properties.

Answer based on 21 reviews

Overview

### What company size and industries is Usercentrics built for?

Usercentrics is ideal for businesses of all sizes seeking GDPR and CCPA compliance, with strongest adoption among small businesses at 86% and Marketing and Advertising at 14%. It also serves enterprises at 10% and midsize companies at 5%, with frequent use in Computer Software and Automotive, often for GDPR compliance.

Answer based on 21 reviews

Features and Usability

### What are the key features of Usercentrics ?

Usercentrics offers consent management, compliance management, and policy management for privacy workflows, along with GDPR compliance and data subject requests (DSAR). It also includes access controls/permissions, authentication, single sign on, encryption, and secure data storage. Reporting/analytics, activity dashboard, data discovery, and third-party integrations support oversight and data handling.

Pricing

### How much does it cost and what fees or limitations are included?

Usercentrics starts at €7 per month for the Essential plan, with a free version and free trial available. Web plans also include Plus - Web at €15, Pro - Web at €30, and Business - Web at €50 monthly. App plans Advanced - App and Premium - App have no listed price.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does Usercentrics offer?

Usercentrics provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided learning, webinars cover scheduled instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for reviewing features and setup steps.

Getting Started and Support

### What customer support options does Usercentrics offer?

Usercentrics provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Reviewers describe customer support as helpful and effective, noting that the team helped solve GDPR issues and that documentation and customer service made implementation and configuration easier.

Answer based on 2 reviews

## Features

AI summary

Based on 601 GDPR Compliance reviews

Capterra data shows that buyers of GDPR Compliance software rank the following features as their top priorities:

-   **Secure Data Storage** (**46%** of reviewers rated this feature as critical)
-   **Compliance Management** (**49%**)
-   **Consent Management** (**59%**)

Usercentrics supports all three features that reviewers rate most important: **Secure Data Storage**, **Compliance Management**, and **Consent Management**. Together, these capabilities help businesses protect sensitive information, manage regulatory requirements more effectively, and track user permissions with confidence, allowing teams to maintain compliance while reducing risk.

Secure Data Storage

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Compliance Management

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Consent Management

4.9 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Manage user consent requests and documents

Policy Management

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

Access Controls/Permissions

4.8 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

API

4.6 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Usercentrics 37 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Authentication: Verify the identity of users/devices to enable secure access
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Consent Management: Manage user consent requests and documents
- Customer Data Management: Searchable repository of information about clients
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Discovery: Discover and connect variety of data sources to the application for analysis
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Security: Protect sensitive data for digital privacy
- Data Storage Management: Manage and store data in a database
- Data Subject Requests (DSR/DSAR): Request from data subject to data controller to access, change or delete personal/sensitive information
- Data Visualization: Graphical representation of data
- Encryption: Convert data into a code for security
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Internal Controls Management: Ensure internal objectives and compliance with policies are met
- Marketing Reports: Reports specific to marketing and associated campaigns
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Policy Management: Create, manage, and track policies and procedures within an organization
- Privacy Options: Allows users to secure content and data for any use.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

---

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Features

4.5 (21)

4.5

Based on 21 reviews

## Pricing

Value for money

4.3 (21)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/179357/Usercentrics/pricing/)

Essential

€7.00

Other,Per Month

It includes:

-   1 domain
-   1,500 sessions per month
-   1 privacy regulation
-   2,200 + Data Processing Service Templates
-   Monthly automated website scans
-   Unlimited website scans
-   Unlimited Users
-   Google Consent Mode v2
-   Microsoft UET Consent Mode
-   Extensive knowledge base
-   All banner layout templates
-   Proof of consent
-   Consent activity snapshot
-   Consent activity insights
-   Tracker auto-categorization
-   2 banner languages
-   Banner auto-localization
-   Pre-consent auto-blocking
-   Basic banner customization
-   ISO 27001 Certified
-   WCAG 2.2 AA Accessibility Certified
-   Customer support
-   Standard Support SLA
-   CMS: WordPress, Wix & more
-   Google Tag Manager
-   Global Privacy Control (GPC)

Plus - Web

€15.00

Other,Per Month

It includes:

-   1 domain
-   3,000 sessions per month
-   All privacy regulations
-   2,200 + Data Processing Service Templates
-   Monthly automated website scans
-   Unlimited website scans
-   Unlimited Users
-   Google Consent Mode v2
-   Microsoft UET Consent Mode
-   Extensive knowledge base
-   All banner layout templates
-   Proof of consent
-   Consent activity snapshot
-   Consent activity insights
-   Banner interaction insights
-   Tracker auto-categorization
-   5 banner languages
-   Banner auto-localization
-   Pre-consent auto-blocking
-   Geolocation Rules
-   Basic banner customization
-   Advanced banner styling
-   ISO 27001 Certified
-   WCAG 2.2 AA Accessibility Certified
-   Customer support
-   Standard Support SLA
-   CMS: WordPress, Umbraco, Hubspot, Wix
-   Google Tag Manager
-   Global Privacy Control (GPC)

Pro - Web

€30.00

Other,Per Month

It includes:

-   3 domains
-   15,000 sessions per month
-   All privacy regulations
-   2,200 + Data Processing Service Templates
-   Monthly automated website scans
-   Unlimited website scans
-   Unlimited Users
-   Google Consent Mode v2
-   Microsoft UET Consent Mode
-   Extensive knowledge base
-   All banner layout templates
-   Proof of consent
-   Consent activity snapshot
-   Consent activity insights
-   Banner interaction insights
-   Detailed Interaction Analytics
-   Tracker auto-categorization
-   All (60) banner languages
-   Banner auto-localization
-   Pre-consent auto-blocking
-   Geolocation Rules
-   Cross-Domain Consent Sharing
-   Privacy Policy Embeddings
-   Basic banner customization
-   Advanced banner styling
-   Brand integration
-   ISO 27001 Certified
-   WCAG 2.2 AA Accessibility Certified
-   Customer support
-   Standard Support SLA
-   CMS: WordPress, Wix & more
-   Google Tag Manager
-   Global Privacy Control (GPC)

Business - Web

€50.00

Other,Per Month

It includes:

-   10 domains
-   50,000 sessions per month
-   All privacy regulations
-   2,200 + Data Processing Service Templates
-   Monthly automated website scans
-   Unlimited website scans
-   Unlimited Users
-   Google Consent Mode v2
-   Microsoft UET Consent Mode
-   Extensive knowledge base
-   All banner layout templates
-   Proof of consent
-   Consent activity snapshot
-   Consent activity insights
-   Banner interaction insights
-   Detailed Interaction Analytics
-   Comparative Interaction Analytics
-   A/B Testing (Add-on)
-   Tracker auto-categorization
-   All (60) banner languages
-   Banner auto-localization
-   Pre-consent auto-blocking
-   Geolocation Rules
-   Cross-Domain Consent Sharing
-   Privacy Policy Embeddings
-   Banner custom text auto-translation
-   Basic banner customization
-   Advanced banner styling
-   Brand integration
-   Full brand customization
-   No branding (Add-on)
-   ISO 27001 Certified
-   WCAG 2.2 AA Accessibility Certified
-   Customer support
-   Premium Support SLA
-   Limited Onboarding package
-   CMS: WordPress, Wix & more
-   Google Tag Manager
-   Global Privacy Control (GPC)
-   IAB TCF v2.2 support

Advanced - App

50 - 999€

It includes:

-   Unlimited apps and unlimited configurations
-   Up to 500K Daily Active Users
-   Supported regulations: GDPR, LGPD, POPIA, CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA
-   2,200+ legal templates for Data Processing Services (DPS)
-   Access to all App SDKs
-   Offline capabilities
-   Privacy Policy Embeddings
-   Mobile trackers scanner
-   Consent Mediation
-   IAB TCF v2.2 support
-   Google Consent Mode Support
-   Consent Choice Persistence
-   User Interaction Analytics
-   A/B Testing
-   Privacy Trigger
-   Content editing
-   60 supported languages
-   UI customization via Admin Interface and SDK
-   Geolocation targeting
-   Preview Simulator
-   Programmatic banner customization
-   ISO 27001 Certified
-   IAB TCF v2.2 Certified CMP
-   Service Level Agreements (SLA)
-   Google Certified CMP
-   WCAG 2.2 AA Accessibility Certified
-   Ticket Support
-   Extensive Documentation and Help Center
-   Assisted setup

Premium - App

Custom Pricing

It includes:

-   Unlimited apps and unlimited configurations
-   From 500K Daily Active Users
-   Supported regulations: GDPR, LGPD, POPIA, CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA
-   2,200+ legal templates for Data Processing Services (DPS)
-   Access to all App SDKs
-   Offline capabilities
-   Privacy Policy Embeddings
-   Mobile trackers scanner
-   Consent Mediation
-   IAB TCF v2.2 support
-   Google Consent Mode Support
-   Consent Choice Persistence
-   CMP configuration via API
-   Multi-Configuration Bulk Editing
-   White labeling
-   Enterprise Single Sign-on (SSO)
-   Multi-Factor Authentication (MFA)
-   User Interaction Analytics
-   A/B Testing
-   Analytics Data Export API
-   Privacy Trigger
-   Content editing
-   60 supported languages
-   UI customization via Admin Interface and SDK
-   Geolocation targeting
-   Preview Simulator
-   Programmatic banner customization
-   Cross-Device Consent Sharing
-   ISO 27001 Certified
-   IAB TCF v2.2 Certified CMP
-   Service Level Agreements (SLA)
-   Google Certified CMP
-   WCAG 2.2 AA Accessibility Certified
-   Ticket Support
-   Extensive Documentation and Help Center
-   Assisted setup
-   Dedicated Сustomer Success Executive
-   RFI Support

Value for money

4.3 (21)

4.3

Based on 21 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.4 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (17)

4.4

Based on 17 reviews

## User reviews

Overall rating

4.5

Based on 21 reviews

Filter by rating

5(14)

4(5)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

LC

Lee C.

Lead Developer

Computer Software

### "Helping keep on top of GDPR"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 23, 2025

Pros

Really useful review of GDPR requirements on our website. Regular scans reveal new potential issues and help keep us on top of our requirements.

Cons

No particular issues discovered so far. Interface can feel complex, but it's providing a very technical service.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PW

Piotr W.

MSc., Boss, Admin

Civil Engineering

### "First start"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 22, 2025

A very useful application, but it requires a number of improvements when it comes to working with WordPress. It's necessary to study the help, which isn't updated to the latest UI version.

Pros

1\_ The application is aligned with current law. 2\_ Extensive functionality and customization options. 3\_ Reports and data management useful for large-scale solutions. 4\_ The paid version of the service compares very favorably with other similar apps. It's a good price-to-quality ratio.

Cons

1\_ No user interface available in languages ​​such as German or Polish 2\_ The payment management system is quite complicated 3\_ Too fragmented structure - profile > domain > billing account etc.

Alternatives considered

[CookieYes](https://www.capterra.com/p/183974/CookieYes/)

[Cookiebot CMP](https://www.capterra.com/p/240030/Cookiebot/)

[OneTrust](https://www.capterra.com/p/174564/OneTrust/)

Reasons for choosing Usercentrics

Good price-to-performance ratio. Free trial available. It performed well during testing.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JT

Jussi T.

Founder

Consumer Goods

### "User review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2025

Pros

Everything was very easy to setup. Guides are easily available. Pricing in very affordable. We are very pleased with usercentrics.

Cons

Nothing to complain at this point. Every thing has been running smoothly. If one thing needs to be said, basic plan should cover customization for cookie window.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CK

Christoph K.

CTO

Information Technology and Services

### "Excellent compliance at a cost ;)"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 13, 2025

Good, but effort to setup, but automatic crawler makes it more easier than selecting every service manually.

Pros

Integration of Privacy Policy customization for maximum compliance with GDPR / DSGBVO, integrated service crawler.

Cons

Price ;) Would not mind a little less, though there is significant value for the money spent on the service.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JG

Jozsef G.

CEO

Wholesale

### "Easy to implement, well-organized system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 9, 2025

Pros

Easy to implement, well-organized system that can be installed with minimal knowledge. Good support, continuous updates, up-to-date legal compliance.

Cons

I can't find anything to complain about in this service. Especially since I'm using the free version, it perfectly meets my needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PB

Patrick B.

CEO

Marketing and Advertising

### "Nice tool acquisitions, not a great integration login-wise"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

October 8, 2025

An overall very sympathetic company with a very reliable and profen tool (cookiebot) and a lot of promise in the field of server side tracking.

Pros

The ease of use in setting up Cookiebot - one of the best CMPs out there. I do also like the approach of covering server side tracking as well, though it's not really "ready" yet in my opinion.

Cons

The login system ist an aboluste nightmare at the moment - depending on when one created a usercentrics or cookiebot account the login logic is different and not clear at all at the moment.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Vlad B.

CTO

Insurance

### "The best CMP solution for us"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 30, 2024

Pros

The overall user experience is fantastic. Even if you’re not using their integrations for different CMS or e-commerce platforms, but you’re implementing a custom integration to a React app, the process was well-documented and felt really thought-out.

Cons

Based on their definition of a session, it is quite hard to estimate the actual pricing plan that will be needed.

Alternatives considered

[OneTrust](https://www.capterra.com/p/174564/OneTrust/)

Reasons for choosing Usercentrics

Usercentrics had transparent pricing on their website

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 6, 2025

Hi Vlad, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We’re always here to listen and keep improving, and we look forward to continuing to work together. Kind regards, The Usercentrics Team

NB

Nicolas B.

Product Leader

Retail

### "Positive experience with UserCentrics"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 19, 2024

Overall positive experience with UserCentrics.

Pros

Product is easy to use and set up and answers a simple need for a reasonable price.

Cons

Not a clear view on product roadmap, having a view on coming evolutions would help.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 6, 2025

Hi Nicolas, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We’re always here to listen and keep improving, and we look forward to continuing to work together. Kind regards, The Usercentrics Team

Roxanna C.

CMO

Information Technology and Services

### "Perfect to manage multiple domains"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 19, 2024

Using cookiebot allowed us to be on top of our cookie management not only for GDPR compliance but also to comply with our internal legal policies, I'd love so much using it that I've moved to other companies and I still recommend always to use cookiebot.

Pros

Being able to manage all the cookies restrictions from different pages within the company has being ideal for our team.

Cons

I was very used to the cookiebot manager in the old platform now that we have another dashboard is a bit of a struggle but I'll get used to it ;)

Alternatives considered

[CookieScript](https://www.capterra.com/p/227709/Cookie-Script/)

Reasons for choosing Usercentrics

I've used usercentrics in the past as well as part of the team that helps for the setup.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 6, 2025

Hi Roxana, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We’re always here to listen and keep improving, and we look forward to continuing to work together. Kind regards, The Usercentrics CookieBot Team

MT

Madlena T.

Senior Webanalytics and SEO Consultant

Marketing and Advertising

### "Awesome product and great support team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 17, 2024

Very good support assisting with any challenge, different implementation options making th eproduct suitable to any context

Pros

Granularity of adaptations making any context possible to cover

Cons

More specific cases technical documentation needed (e.g. DPS with multiple scripts handling)

Switched from

[Cookiebot CMP](https://www.capterra.com/p/240030/Cookiebot/)

More sophisticated and holistic privacy compliance approach + international features

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 6, 2025

Hi Madlena, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We’re always here to listen and keep improving, and we look forward to continuing to work together. Kind regards, The Usercentrics Team

[View all Reviews](https://www.capterra.com/p/179357/Usercentrics/reviews/)

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