--- title: "Visitly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Visitly Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/179358/Visitly/" page_type: "product" language: "en" --- # Visitly Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Visitly ## What is Visitly ? Visitly is a cloud-based visitor & contractor management platform built for security-conscious organizations to manage check-ins, compliance, and workplace safety across every location. Trusted by the US Army, Hitachi, Hyundai, Alstom, SentinelOne, and 500+ global organizations, Visitly combines enterprise-grade security with an intuitive interface that deploys in minutes. Key features: Customizable iPad & contactless QR check-in, Facial recognition for returning visitors, Smart ID validation, Watchlist & Sex Offender Registry screening, Digital NDA signing, Badge printing, Bulk pre-registration, Real-time host notifications, and Centralized multi-location management. Additional capabilities include emergency evacuation lists, employee check-in via MyVisitly app, contractor compliance workflows, AI-powered mailroom scanning, and advanced visitor analytics. SOC 2 Type II and ISO 27001 certified, GDPR & CCPA compliant, HIPAA ready. Start a 14-day free trial or schedule an enterprise demo ## What is Visitly used for? [Visitor Management](https://www.capterra.com/visitor-management-software/) Recognitions Shortlist Overall rating Based on 48 user reviews Reviews sentiment Positive 94% Neutral 2% Negative 4% Starting price $1000 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Visitor Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Visitly alternatives Highest Rated [4.9 (118)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (329)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) Starting price $630.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting price $869.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (88)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [View all alternatives](https://www.capterra.com/p/179358/Visitly/alternatives/) ## FAQs about Visitly Overview ### Which roles and teams benefit most from Visitly ? Visitly is most used by IT teams, administrative staff, facilities coordinators, and operations leaders who manage visitor check-ins, site access, and safety workflows. Customer service teams use it to streamline front-desk experiences, while executives rely on it for oversight, compliance visibility, and more efficient guest management across locations. Answer based on 48 reviews Overview ### What company size and industries is Visitly built for? Visitly is built mainly for small businesses, which make up 69% of reviewers, and it is used most in Machinery at 12%. It also serves enterprises managing visitors, contractors, and compliance across locations, with additional use in Hospital & Health Care at 10% and Information Technology and Services at 6%, primarily for visitor management. Answer based on 48 reviews Features and Usability ### What are the key features of Visitly ? Visitly offers visitor management and registration tools, including pre-registration, self check-in/check-out, badge management, and visitor tracking. It also includes access controls and permissions, ID scanning, facial recognition, biometric recognition, watch list checks, reporting and statistics, alerts and notifications, and workflow management. Pricing ### How much does it cost and what fees or limitations are included? Visitly starts at $49 per month for the Starter plan, or $27.56 per month billed annually. The Business plan costs $75 per month, or $45.93 billed annually, and Enterprise uses custom pricing. A free trial is available. Reviews describe the pricing as reasonable, affordable, and cost effective. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Visitly integrate with? Visitly connects natively to Brivo Access, Cisco Meraki, Google Workspace, Microsoft Azure, Microsoft Entra ID, Microsoft Teams, Okta, OneLogin, Slack, Webex Suite, Google Hangouts, and Webhook Relay. These integrations cover access control, identity management, collaboration, and webhook-based connections across common workplace systems. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Visitly offer? Visitly provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation gives written reference material for self-paced review of features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does Visitly offer? Visitly provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users often describe customer service as responsive and helpful for setup, bug fixes, and feature requests, though a few mention slower follow-up on cancellation or billing-related emails. Answer based on 7 reviews ## Features AI summary Based on 1,309 Visitor Management reviews Capterra data shows that buyers of visitor management software rank the following features as their top priorities: - **Self Check-In/Check-Out** (**44%** of reviewers rated this feature as critical) - **Mobile Access** (**44%**) - **Access Controls/Permissions** (**40%**) Visitly supports all three of the features reviewers rate highest: **Self Check-In/Check-Out**, **Mobile Access**, and **Access Controls/Permissions**. Together, these capabilities help businesses manage visitor entry more efficiently, give staff flexible access from mobile devices, and control who can view or manage sensitive areas and information, allowing teams to maintain a secure and organized front-desk experience. Self Check-In/Check-Out 4.6 (21) 90.48% of 21 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Mobile Access 4.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.2 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Visitor Tracking 4.5 (24) 75.00% of 24 reviewers that rated this feature as important or highly important Track visitors and purpose of visits Alerts/Notifications 4.7 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Reporting & Statistics 4.5 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Visitly 33 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Authentication: Verify the identity of users/devices to enable secure access - Badge Management: Create, manage, and print wearable badges - Biometric Recognition: Facial or other physical recognition to confirm identity - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Emergency Notification: Automatically send mass notifications or alerts for any emergency or crisis - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Facial Recognition: Identify and analyze unique facial features in images or videos - ID Scanning: Scan and validate an ID barcode - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Photo Capture: Capture photos for any type of use case - Pre-Registration: Manage the pre-registration process - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Security Gate Access Control: Manage gate access to secure facilities/properties - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - User Profiles: Profiles of users providing basic information - Visitor Tracking: Track visitors and purpose of visits - Watch List: View and track activity related to an individual, transaction, etc. - Wireless Internet Access Control: Control and manage access to wireless networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.4 (48) 4.4 Based on 48 reviews ## Pricing Value for money 4.6 (43) Free Trial [View pricing plan details](https://www.capterra.com/p/179358/Visitly/pricing/) Starter $1,000 Flat Rate,Per Year It includes: - 1 Ipad - Badge Customization - Branding/Look and Feel - Contactless Sign in and Sign Out - Custom Fields - Customize Sign In Flows - Custom Sign In Types - Directory CSV Import - Email Notifications - Email Support - Employee Directory - Employee Mobile App - Evacuation Management - Export Visitor Log - Host Login - Integrations - Ipad Sign in and Sign Out - Microsoft Teams Notifications - Online Help - Print Badge - Reports/Dashboards - Sign In/Sign Out Log - Sign Legal Documents/NDA - Slack Notifications - SMS Notifications - Take Photo - Visitor Pre-Registration - Visitor Watchlist and Alerts - Webex Teams Notifications - Unlimited Visits Business $2,000 Flat Rate,Per Year It includes: - Unlimited Visits - Evacuation Management - Advanced Badge Customizations - Export Visitor Log - Reports/Dashboards - Multi IdP + directory sync - Facial recognition (returning visitor) - Audit log search + export - Omnichannel host notification - Bulk CSV Pre-registration - Watchlist - Single Sign On Enterprise Custom Quote Available It includes: - Reports/Dashboards - Unlimited Ipads and Employees - Advanced Badge Customizations - Colored Badge Printing - Employee Wallet Pass - Smart ID Validation - Offender Check - Off Business Hours Access Control - Facial Recognition Watchlist - Single Sign On - Physical Access Control Integrations - Guest WiFi Integration - Document Storage Integration (Sharepoint, Google Drive) Value for money 4.6 (43) 4.6 Based on 43 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[ OneLogin](https://www.capterra.com/p/114110/OneLogin/) ## Support, customer service and training options Customer Service 4.5 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (46) 4.5 Based on 46 reviews ## User reviews Overall rating 4.5 Based on 48 reviews Filter by rating 5(31) 4(14) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent SC SEAN C. IT Manager Farming ### "Excellent Visitor Management for the Cost" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 22, 2026 Overall, its been an excellent product, Moving away from paper sign-ins to digital has been a real life saver. its easy to manage and the reception team has less on their plate to worry about. Pros Visitly does Visitor Management Right, no bulk application if you dont want it, face recognition technology for easy sign ins and a clean and simple to use UI. Even administration is simple to do. Price is reasonable and was a much better experience then other options we tested Cons I dont have much i dont like, the only thing is any feedback gets lost in a black hole. they say thank you and well take it into consideration, and then you never hear about it even if it could be extremely useful to you and other companies facing similar issues. Overall, theres not much I would change so this doesnt take away from its usefulness as is. Alternatives considered [Greetly](https://www.capterra.com/p/225877/Greetly/) [VisitUs Reception](https://www.capterra.com/p/164461/VisitUs-Reception/) Reasons for choosing Visitly Facial Recognition and features were better on Visitly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Sabrina S. Arts and Business Centre Hospitality ### "Not for the UK" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 December 12, 2025 Not the best. The time difference between the UK and the USA made it difficult to resolve issues in a timely manner. Pros It was easy to follow and use, but when you had administrative issues, it was not as straightforward as the initial setup. Cons Customer Support was not to our expectation. After realising that the customer service is held in the USA we wanted to cancel our membership and to this day nobody has responded to our emails. We are no longer actively using the software as it no longer matches our needs and requirements and then you proceeded to deduct membership fees from our account without prior notice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RB Ritu B. Computer Facilitator Primary/Secondary Education ### "Reframed and transformed the ways of managing visitors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2025 Pros The combination of Visitly with the one we use, such as Google Workspace, has helped in simplifying the visitor management at our company. This also enable staff to pre-arrange visits such that the calendar of each visitor is synchronized thus creating a smooth timetable for the visitors.​ Cons The integration process was a relatively intricate one and could only be done after some help from the IT people here. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Cynthia G. Administrative Chief Retail ### "Profoundly helpful in identifying patterns of my visitors" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 21, 2025 Pros Visitly directly enables customers to recognize their returning visitors in a mere few seconds to help them make a swift sign-in. We also make use of an online website interface that allows us to monitor and study visitor details for the purpose of enhancing our services.​ Cons We’ve deduced that the facial recognition is only effective in the light areas, and there is usually manual check-in in low light. These conversion limitations mean that we need to provide enough lighting in the reception area which is not always possible.​ Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SN Susan N. Sr. HR Specialist Automotive ### "Great Visitation System!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 18, 2025 Everything has been great. We haven't experienced any major or minor issues. The price point was also good for the product we received. Pros I appreciated that the initial set up with easy and simple. Daily use has also been seamless. As admins, there is a lot of visibility. Cons Nothing so far. Everything has been working to our liking. We haven't had any issues where we've needed to reach out for support. Switched from [Envoy](https://www.capterra.com/p/143721/Envoy/) Price point was too high given that Visitly did exactly the same thing we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KA Kaela A. Patient Coordinator Health, Wellness and Fitness ### "Kaela Angel Visitly Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 I absolutely love that Visitly enhances security through real time watchlist alerts, face ID. Pros One thing that I did like the most about visitly is that it enhances Face ID technology. Cons As of right now there is currently anything for me to point out that I've least liked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NT Nataliya T. Owner Arts and Crafts ### "Review for visibly" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 April 11, 2025 It was quite interesting, but could be more specific Pros Inclusivity, the fact that someone cares about the stuff Cons Automation processes and some technical issues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User IT Support Specialist Packaging and Containers ### "Easy, great features, great price, and great customer service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 Very positive, my company will continue to use Visitly for the foreseeable future as they're the best. Pros I like the simplicity of the setup, but depth of the program. It's not too difficult to setup and looks great. It has plenty of features that your company can make use of. The cherry on top is the affordable pricing and their willingness to work with you to meet your needs. Cons Customization could be a bit better, as well as the variables feature. I'd love to be able to create custom sign in variables and add them to the badge similar to the email. I would also love to be able to rearrange the iPad screen icons. Alternatives considered [Sine](https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/) Reasons for choosing Visitly There were about 4 others, I forgot their names. Visitly offered everything they did AND more AND had a lower price. Makes no sense to get any of them. On top of all that, VIsitly was willing to work with us to meet our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TM Tina M. Install Manager Building Materials ### "For the win!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2025 My overall experience is great. I will definitely use this for a long time. Pros This was my first time using and it was a total breeze! Would recommend to everyone. Cons The loading speed was a little slow at first, but I think its was on our end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Emily H. IPAC Coordinator Hospital & Health Care ### "Visitly experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 2, 2025 Overall experience is good, but there is room for improvement Pros Prompt response times from customer support Cons Machine will periodically freeze which can be troublesome given the number of visitors we have on a daily basis Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/179358/Visitly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Archie vs Visitly](https://www.capterra.com/compare/179358-241184/Visitly-vs-Archie) [Swiftlane vs Visitly](https://www.capterra.com/compare/179358-238723/Visitly-vs-Swiftlane) [Vizito vs Visitly](https://www.capterra.com/compare/147970-179358/Vizito-vs-Visitly)