Fund Accounting Solution Technologies

FundView Utility Billing


4.5 / 5
19 reviews


Average Ratings

19 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About FundView Utility Billing

FundView Utility Billing provides integrated tools to manage new connections, meter changes, transfers, disconnects, billings and payments. Features include date-driven rate tables, prorated charges by date range and metered/non-metered services.


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FundView Utility Billing Features


FundView Utility Billing Reviews Recently Reviewed!


Great Software

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The company is continually updating and making the software easier to use. They are an online company and this is invaluable to me. I can access what I need from anywhere.

Cons: Getting in touch with customer support has changed and I find it challenging to get help. When they let us use Skype I could get help live and immediately most all of the time. They have changed that to an e-mail system and I don't like having to try to describe the issue by e-mail. When it was on Skype they could take care of it immediately and I could move on.

Overall: I found FundView when they were just getting up and going. It was a most difficult time for me as we had a mess with a different software company. FundView jumped in and lead me through the entire process of moving existing records over to their database. They helped me through many crisis. I intend to always use FundView.

Vendor Response

by Fund Accounting Solution Technologies on October 12, 2018

Thanks for the taking the time to write a detailed, glowing review and constructive feedback! It's a Pleasure working with everyone in Milano!

Fundview Review 2018

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to utilize several software modules that work within the Fast software and posts to the Bank and General Ledger. Example: Municipal Court, Building and Code Enforcement using Cash receipting and Accounts payable, General Ledger, Payroll, Bank reconciliation, Budgets and Financials.

Cons: Making changes when you find you make a mistake. Within reason to be able to delete or edit would be great instead of having to void, reverse just being able to edit sometimes. For example: If I post an entry that is off because I post an amount that should be 24.57 but I posted and saved 24.75 and then I find I was wrong it would be nice to be able to just go into that entry and correct it and re-save and re-post without having so many entries.

Overall: Getting to be more in control of how your City needs to process their accounting needs but with the safeguards of not being out of balance in their entries. Only having to post what you need to post and fast software handles all of the other entries needed to balance the funds. Having security knowing you can ask for help and having training available when you need.

Review of FAST Software from my staff

Oct 09, 2018
3/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Staff's ability to obtain 4 different monthly reports quickly and mostly accurately.

Cons: Staff having continued issues with system changing our permit status when adding inspections. This skews data in our reporting by showing those permits as having a completed date, requiring staff to go back and review and correct the data. Also, when changing the status back to issued, the system changes the issued date to today's date. Prior to exiting the permit, it still saves it with today's date so steff has to go back into the permit to change the date and save it again. Once issued, a permit should stay in an issued status throughout it's life until all criteria have been met and manually completed. Staff has had to do manual work-arounds on the software all along to be able to ensure that the output data is accurate.

Overall: See both sets of comments above.

Fundview Review

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Account payables has been really easy to use and has made printing checks a lot easier.

Cuts time in half for journal entries as well as account payables.

Love the templates!

Cons: The con side to templates is that we are unable to delete any old templates at this time, however they are working on it!

Bank Reconciliation has been a bit difficult.

Overall: My overall experience with Fundview has been good.. They are always willing to help or fix any issues or problems. Customer service is great!! Always patient and very polite.

There has been some problems in the beginning but that is to be expected when starting a new program.

FAST survey

Sep 28, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that I can work in groups or batches. It makes it easier to group defendants together to change statuses, send notices, issue warrants, etc.

Cons: The system freezes quite a bit and lags often, especially when printing documents and sometimes reports don't balance.

Overall: I use FundView to process citations and fines in the Municipal Court.

REview

Oct 17, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the design. Easy on the eyes and I really like the ability to attach documents and that it is web based

Cons: Still missing some important features like purchase orders and the ability to send NACHA files for payment/collections

Overall: Hard getting started on GL, very frustrating conversion, but the Consolidated Cash works great now and saves a lot of time. I like that it is web based, customer support has improved. Do not regret converting, but wish it had more features, especially purchase orders.

Review on Fundview software

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that it is a cloud based system. I value that most of all. I had a computer crash in the past and lost everything. It is also very user friendly.

Cons: Nothing that I can think of at the moment

Overall: Its been great! no complaints

Vendor Response

by Fund Accounting Solution Technologies on October 12, 2018

Thanks so much, Lynnell! I'm glad to hear your loving FundView!

Court Clerk Review

Oct 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Pros to Fundview is Tracking status of case files.

Cons: Cons: At this time I have no cons to state about the software.

Overall: Customer Service is always helpful and software is easy to use.

Vendor Response

by Fund Accounting Solution Technologies on October 12, 2018

Thank you so much for the great review, Lisa! I'm glad FundView has been able to help!

FundView to the rescue

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that all the information is easy to read and not a cluttered mess. The programs are very user friendly, the help documents are awesome step by step instructions. The reports are all exported to xcel and can be used over and over again. The one on one training then the ease of customer support should you need a refresher.

Cons: I loved everything. I have not found one thing that I did not like, I am still learning and the more I work with it the more I discover how it is making my life easier. Thank you

Overall: Organization, getting more organized and the automation of AP transactions when doing payroll, the availability with the budget manager, more structure with all account balances. The bank reconciliations are great! Capability of attaching all invoices to the file that is being paid. The staff has been wonderful!

Vendor Response

by Fund Accounting Solution Technologies on October 15, 2018

Thanks so much for the detailed review, Patricia! I'm so glad that FundView Software has made your life easier!

FAST

Oct 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it is mostly user friendly. It is point and click and modern.

Cons: I wish there were more ways that we could customize it ourselves.

Vendor Response

by Fund Accounting Solution Technologies on October 12, 2018

Thank you Kristan for the kind words and useful feedback!

Work in progress

Oct 05, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Online accessibility anywhere and customer support. Training is through teamviewerl so if you are a hands on learner this might be hard.

Cons: Lots of kinks to be worked out and features to be added

Overall: I think in a year or 2 the product will be developed fully and it will probably cost twice as much as a reflection.

Vendor Response

by Fund Accounting Solution Technologies on October 12, 2018

Thank you so much for the useful feedback!

fundview

Oct 03, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: it is user friendly and they have excellent customer service

Cons: It messes up more than any other software i have used in the past... also the owner of the company is not friendly at all thank goodness he has excellent employees that off set his attitude

Overall: My overall experience has most of the time been good... they have excellent customer service

Amaizing Software

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Service second to none. Easy to customize.

Cons: I have not found anything that I do not like.

Overall: Excellent from the beginning.

Vendor Response

by Fund Accounting Solution Technologies on October 12, 2018

Thank you so much Cindy for the glowing review!

court

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it is easy to learn how to work with it.

Cons: that its internet if its down you can not work .

Fundview Software

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very easy to use for anyone from first time users to seasoned users. The customer service is amazing and they are there to help you with any questions you might have. I love this software.

Cons: I really don't have anything about this software that I don't like. It really is that amazing.

Overall: Our overall experience with FundView has been great. We use to spend days on warrant letters and with FundView it is done within 10 minutes. So easy to set up, enter payments, & again the customer service is exceptional.

Vendor Response

by Fund Accounting Solution Technologies on October 12, 2018

Thank you so much for your detailed review Connie! So glad that FundView has been able to save you time and make your town more efficient!

Accounts Payable

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes check voiding and printing easier.

Cons: Unable to match purchase order numbers to invoices.

Overall: Easy to use, and understand. Easier to void and print out AP checks.

Vendor Response

by Fund Accounting Solution Technologies on October 12, 2018

Thanks so much for the feedback, Mirna!

FundView

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been very impressed with the ease of use with this software. It has been so easy using the software and evening easier to explain the usage to my employees.

Cons: I have not found any cons at this time with this software.

Overall: Since our accounting department is in another building across town from where I am, the software has been a great asset to our company so that we can stay connected and not have to enter items on others computers.

I am very pleased with this software and I am very grateful that we have been able to become a part of those using this software.

Vendor Response

by Fund Accounting Solution Technologies on October 12, 2018

What a nice review! Thank you, Loretta. Glad that you find Fundview's capabilities so helpful.

Fundview

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it's easy and my reports are easier. plus support is always ready to help and friendly.

Customer support is awesome!

Cons: Fundview works great, some days it is a little slow, especially when I am entering citations.

Overall: I have really enjoyed Fundview, it's easy and so far one of my court conviction report has been super easy.

Vendor Response

by Fund Accounting Solution Technologies on October 12, 2018

So happy to hear that you find our team helpful and that you are satisfied with FundView's functionality. Thank you!

Would recommend

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I liked that it was internet based and could be accessed anywhere

Cons: I had no issues. However other coworkers had issues navigating

Vendor Response

by Fund Accounting Solution Technologies on October 15, 2018

Thanks for the great review, Tori!