# Page 2 | RueBaRue Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is RueBaRue the right Customer Communications Management solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179399/Guest-Experience-Platform/reviews --- RueBaRue 5 (29) [View alternatives](https://www.capterra.com/p/179399/Guest-Experience-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of RueBaRue ## Showing most helpful reviews Showing 26-29 of 29 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EG Eric G. Lodging Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great service and product!" March 26, 2019 5.0 We are now able to save time and money with going digital and informing our guest with the information the need to plan their vacation before they arrive. Pros Easy to use and customize. The functionality to make each guide unique is so easy! Cons It is not automatically integrated with LiveRez. Review Source TA Trish A. Reservations Manager Hospitality Used the software for: Less than 6 months ### "Unique" July 17, 2019 5.0 Pros One thing that is really important in our industry is Brand Recognition, and what I like most about this is that we can customize everything, literally everything, from adding our logo to what attractions to put in & distances (the customers LOVE knowing how far away something is, and that's awesome!) we have received feedback that "its like having a front desk at my fingertips" and that is huge! As a vacation rental company, none of our properties are right there at our front desk, this closes that distance effectively. Cons I cannot think of one thing not to like, this has been a blessing to us! Review Source RZ Rachel Z. Manager Real Estate Used the software for: 6-12 months ### "Great app for our guests!" January 11, 2019 5.0 We have found the customer service to begreat as well as the easy to use loading of info onto the app. Pros It essentially has all the crucial items guests need about their home and the area they're staying, nothing extra that can confuse or clutter what they really want. Cons We dont get much feedback from guests about it. Would be great if it was synced with Live Rez so we didn't have to manually send to every guest via text. Review Source BB Barbara B. Guest Services Coordinator Leisure, Travel & Tourism Used the software for: Less than 6 months ### "RueBaRue Review" October 22, 2018 5.0 One business problem this software helps solve is lost information sheets in property. It also allows guests to review instructions prior to arrival and to ask questions ahead of time. Pros The part of this software that is most helpful to our business is that we are able to quickly and easily provide our customers with important property information via text and/or email. Cons The thing I liked least has been improved by working with Nars. Previously, there wasn't a way to determine if a property guide had been sent to a particular guest, but Nars has solved this problem. He has also created a way to import information directly from our reservation platform to the property guide, which alleviates mistakes in retyping door codes, phone numbers, and email addresses. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.