EMS Healthcare Informatics

EDI Power Reader


4.5 / 5
44 reviews

Who Uses This Software?

Healthcare, Behavioral Health, Managed Care, Laboratory, Home Healthcare, Payers, Providers, Revenue Cycle Management consulting agencies


Average Ratings

44 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,750.00/year
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • EMS Healthcare Informatics
  • www.emscorp.biz
  • Founded 1996
  • United States

About EDI Power Reader

Convert HIPAA EDI files to Excel-compatible spreadsheets or tab-delimited text files. Filter, sort, arrange, format and export records. Increase successful claims, revenues and profits! Ideal for 835 files, 837 files, 277, 271, 834 files and more.


EDI Power Reader Features

  • AS2 Capability
  • Data Format Translation
  • Document Archiving
  • EDI Testing
  • Reporting/Analytics

EDI Power Reader Reviews Recently Reviewed!


Behavioral Health Provider - Ability to quickly review and filter data using EDI Power Reader

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: How user friendly the system is with EDI data is the #1 reason we use this software. The ability to export and filter is a must for our agency to assist in managing claims data. EDI reader makes this possible in a user friendly manner. The flexibility to read multiple files types within one piece of software related to claims submission/payment is ideal for our agency.

Cons: Renewal process and the need for the certificate can be time consuming for the user. In an ideal world I want IT to handle this and in our situation the user's work station is needed to update the license for the product for the year. I would want this to be seamless and not involve my work station and the downtime for the change.

Overall: Having a human readable format for the files received related to file submission/payments is critical for follow up. The ability to transfer the data from EDI format to Excel is a time saver to work denials and track denials for our agency. This was one of the best decisions for our agency in read and working with our file data.

Essential Tool

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This product is easy to use. When we were sending/receiving 837/835 files directly with the insurance sites we were very dependent on the Power Reader for viewing our files. The ability to sort files and only print the columns we need is a great paper saver.

We have since started using a clearinghouse that offers some of the features of the reader however, we still don't feel like we can give it up. The ability to view file information including the loops and segments is essential when trouble shooting errors.

Cons: One thing our clearinghouse offers that this software does not is the ability to convert the 837 file info to a viewable HCFA 1500 image. This is helpful when calling an insurance company's claims department since their reps are often looking at the claim via a billing form template. This way we can both talk "boxes" instead of loops and segments.

Overall: Anytime I have needed help with the Power Reader, the staff at EMS has been quick to respond, friendly and helpful. What I love most is that they are easy to talk to. Very often when working with computer experts they forget that they are talking to people who don't share there technical knowledge. These guys are very good at taking that in to consideration.

EDI Power Reader

Dec 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like this software's format compared to others that I have used. Its easy to read and not cluttered.

Cons: A downfall to this software is that it cannot display more then one denial reason per line on the actual EOB. You have to go into the details report to see the rest of the denial data and some insurance companies have issues with the EOB's we send them stating they are missing required data because of this.

Overall: I have had issues with this software randomly for the past year displaying the remits with shrunken Text and Enlarged text. Customer service was unable to assist me and left me hanging for months never responding to my email in a timely manner. They eventually said that the issue are due to a third party component in Windows and they were unable to do anything further and stopped responding to me which is not good business. When the program works it works great and when it doesn't it's very frustrating.

Provider staff

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We enjoy the reader across the revenue offices primarily for its ease of use and functional simplicity in managing the multiple HIPAA transactions.

For the users it is efficient and easy to utilize.

In addition, from my perspective it is easy to upgrade and install.

Cons: My main 'wish list item' is to enhance the ability to setup/ configure the column/ fields for a transaction by enabling a selection feature that would permit me to not only select a field to display but at that time to be able to number the selected fields that would have the effect of sorting the columns in the display of data based on the selection criteria.

Overall: The bottom line for our users is that the reader gives them a quick and efficient method to display transactions, primarily remits (835s) in detail.

For m the best effect is that users readily rely on it.

Capterra loader

Not sure how Healthcare agencies work without this

Mar 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I've used EMS tools for over 10 years. They are critical to my business and the services we offer to our clients.

We work with a number of large agencies and one of the first recommendations I make is getting the tools from EMS.

Being in Ohio Behavioral Health has become challenging in the last year. The power generator, EDI toolbox and the power reader are critical to successful billing.

Cons: They frequently improve the product, which is good, but it flags anti-virus programs making installation challenging.

Overall: I created a billing process that wouldn't be possible without the power reader. It's critical in Ohio to be able to read and understand your billing and response files. The reader does that easily.

Capterra loader

Very useful product

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Very easy for myself and staff to use. Helps us tremendously with sending data to staff across the organization in a timely manner. Mostly used to read 277's and distribute the denials to A/R staff.

Cons: Not much to dislike other than I have ran in to a few errors when trying to export data to Excel but their customer support helped right away with that and got it fixed.

Overall: We mostly use the software to read in 277 response files from payers and then distribute that data in Excel format to our A/R staff. But also use it to read in 837's, 835's, etc from time to time rather than looking at the raw files.

Long time customer

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is extremely powerful in letting you decide which data to display and customize how it is displayed. You can filter to show only the information most relevant for you.

Cons: Newcomers might find the long list of options overwhelming at first, but the software is relatively easy to figure out.

Overall: We have been using the software for over ten years, creating customized remittance reports for our clients, and could not be happier. There are other options on the market, but year after year we feel that the EDI Power Reader continue to be the best choice for us.

A lot of information in a little time!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ability to easily view file information before it's posted.

Cons: I've asked for the name of the file to print on the page when 'print' is selected.

As always, the team was interested in our thoughts and says they will make this upgrade.

Overall: I'm impressed with how quickly I can access any piece of information in the Reader. This tool is fast, and easy to use. This eliminates the need to write and run timely reports- which only show information after the file is posted. Knowing what's in the file prior to posting is a wonderful tool.

Excellent

Mar 22, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to load files, easy to export reports.

Cons: the columns order setup...should be easier to just get a default order by the type of file. and another thing is that they should upgrade to a drag and drop loading mode. my humble opinion, the FILE + OPEN is so old school. Still works, but I think that a DRAG AND DROP the files would make things easier for user and at the same time would make the platform a little bit more user friendly.

Overall: We are mainly taking care of our 277 files, looking for rejections and generating the reports and send it to the propper parties. It's a very helpful software when it comes to auditing your IN and OUTS.

Capterra loader

A Lifesaver!

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: Versatile and easy to use. I found the Power Reader to be a lifesaver with the dawn of Ohio BH Redesign as it allowed us to review our files (and make corrections) prior to 837 files being submitted, thereby avoiding time-consuming errors and denials.

Cons: The annual license renewal usually does not go smoothly for me, even when following the directions in the email. It may be my laptop settings, but I usually have to enlist an EMS staff member to help me get the new license applied correctly, and they are very responsive.

Overall: Reviewing our 837P files to all payers (especially MCOs) prior to submission. Verifying supervising/ordering fields are populated as appropriate. Verifying NPI is appearing correctly on claim. Again, a lifesaver with all of the changes in Ohio on January 1st, 2018 and again on July 1st, 2018.

Capterra loader

Awesome Product

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that there are so many different things that you can do within the program to help convert files. The customer support has been awesome as when I have a question I usually get a response in a few hours if it is by email and they will send you step by step directions or will set up a go to meeting to walk you through it by video.

Cons: There really isn't much that I don't like about the product.

Overall: I use this program multiple times a day for my work and without I wouldn't be able to do a lot of what I need to do.

The reader

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: My job is cash posting and reconciliation. The software is quick and efficient. I can read a file for payment documentation in minutes.

Cons: I think all the features are effective for the purpose. Maybe they could be compatible with other types of files. For example a insurance claim file.

Overall: I would say my overall experience is great. It is user friendly and good options for reporting.

Cost Saver

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This allows us to read a claim before it is submitted and correct any errors, this saves us time and money.

Cons: I have had some issues using the Tool Box but I think that is a learning issue not a software issue

Overall: When I know we are sending a clean claim out this generates quick turnaround for payments. This has saves us time and money.

EDI Power Reader

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software allows us to convert 835 electronic posting files to PDF's. The PDF's are then uploaded automatically using a script into our document repository. This eliminates printing and manual scanning of each file.

Cons: The PLB segments or pass thru's are difficult to decipher with the power reader. We often go to another website to download a different version of the 835 remit in order to determine if the PLB's are actual take backs or an FYI only.

EDI review

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: everything. it make reading the 835 and the 837 so much easier. would not be able to do what I do without the reader

Cons: I can not think of one thing that I do not like.

Overall: the EDI reader helps me find claims in the 837 and it helps me find payments in the 835 when I am working on the Accounts receivables.

Power Reader is an excellent product!

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, customer support is unmatched, functionality

Cons: I really can't think of any negative input that I could say about this product

Overall: We have used EDI Power Reader for several years at our facility and it has become an essential toolbox for completing our daily tasks.

GREAT TOOL

Mar 29, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EASY ACCESS TO PAYMENTS AND PULL UP REMITS SO WE CAN SEE THE PAYMENTS RECEIVE IN EITHER DISPUTING THEM WITH THE PAYORS

Cons: MORE OPTIONS FOR SORTING AND MAYBE SOME MORE DETAIL ON CHECK NUMBERS

Overall: EVERY DAY USE IT'S A GREAT TOOL

CLINICAL BILLING REIMBURSEMENT COORDINATOR

Dec 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It promptly gives me the information I need to ensure timely and accurate billing

Cons: I have not encountered any cons while using the software.

Overall: It is very easy to use and it provides the information I need to effectively complete my job.

Reviewing EDI Power Reader

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate the product because it is very user friendly, it allows you to sort your report so easily by selecting the column titles you prefer. The rejection codes are easily discernible and the ability to sort by different columns is a good feature.

Cons: Because there is so much in the rejection column, instead of just having the rejection code in one column, it is not that easy to sort by error code.

Overall: This product is very helpful in following up with our Medicaid rejections on the 835. It has made that process so much easier.

EDI Power Reader Review

Dec 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It interprets segments even if out of sequence and allows me to export data to spreadsheets or text files for further analysis.

Cons: The segment list with the field name and corresponding loop and segment is in an order that make it hard to find where a field was mapped from. A listing option, to text file or spreadsheet, would be nice.

Overall: We use the Power Reader to validate our own 837 file creations and to verify data coming from our customers. We use it in conjunction with the Export Engine and also to review 999s and 277s coming back.

software review

Dec 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked the formatting of the site and the ease of use.

Cons: I don't have any dislikes for this software.

Overall: I have had good experiences with the power reader.

Great software and company. Glad we found them.

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very easy to use. It easy to map and view data. We use several of their products. The customer support has always been great.

Cons: The yearly license process is a bit cumbersome, but we work through it.

Overall: We are using it to feed our Business Insight Software for denial reporting. I use it a lot when looking at our claim files and 835 for troubleshooting. We use it to report our HAF for Medicaid on our Financials. I have also used it for processing 834 files to get them in a usable format. I cannot say enough good things about the software!

EDI reader review

Dec 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Really functional when it comes to reading an 835 file.

Cons: Cannot convert a 999 file into specified sections

Works well, never a problem

Apr 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is user friendly and there is ease of use.

Cons: Open with. I like the default mechanism.

reader review

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, tutorials availible to learn more uses for system. We use it for 835's and it puts everything in a very readable easy to understand format.

Cons: There is reallly nothing not liked, except the fact that you have to resubmit every once in a while to continue using.

Overall: We can use this to make sure all our i's are dotted and our T's crossed for formatting, and can easily see when something is wrong with a file.

EDI Power Reader is so helpful and EMS is a great vendor to work with

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and clarity of output are the two best pros for this software.

Cons: None whatsoever. We have been pleased since day 1.

Overall: The team has been very innovative and responsive when we request enhancements. Nothing feels better than working with a vendor that actually listens to you and quickly puts into play the suggestions you've made. We've had the tool for over 12 years and could not be happier!

EDI for A/R

Dec 04, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of seeing information on each claim with the click of the mouse. I also appreciate the ease of exporting to a spreadsheet for full claim tracking.

Cons: If you forget to click on all payers, you only get information on one check included in the 835, not all information from the file

Great Experience

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the EDI reader is so organized and user friendly.

Cons: Nothing yet. So far so good. I have not experienced a con yet.

Overall: Having the EDI reader has truly helped me do my job better. Task that typically take me hours are minutes now because clear information given by the EDI reader.

Capterra loader

EMS Power Reader is a great tool for managing EDI Transactions

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use in almost 3 years have only had two problems and they were resolved quickly by support. I use it on a weekly basis and am happy with my results.

Cons: Nothing, the product delivers what is promised.

Overall: EMS is a great company, I have had nothing but Positive experiences with my product and the Company.

Personal Touch Review

Dec 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
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Pros: This software is really easy to use, functional, and the visual features are great when looking for the information

Cons: I honestly haven't found anything wrong with the software

Overall: It is a great software for me to use and ensure all my claims were processed and sent

Very useful

Mar 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Edi power reader makes viewing and exporting 271 files and all other billing files fast and easy to use.

Cons: Exporting features are wonderful.

We can export the data into Excel and filter/sort for easy reporting

Overall: Great application, so helpful.

EDI Power Reader

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use - nothing cumbersome - easy navigation

Cons: none to speak of - never had a problem that could not be resolved

Overall: Easy to get a hold of when there is an issue - speedy resolution - friendly and willing to help!

Great Product

Dec 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product was really easy to use. The price is great.

Cons: You can load multiple files at once however if once of the files is broken it doesn't tell you which one and you have to weed through your files in small chunks to figure it out.

Overall: We needed to be able to convert our 835's and 837's to an excel format for use with a different product. This tool was affordable and did just what we needed it to.

EDI Power Reader Review

Dec 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: breaking down into denial reasons and codes

Cons: not much I have not found I haven't liked

Overall: very easy to work in and break down into my columns I need to work in

Sorting

Dec 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that you can sort by any column so I can get the information I need .

Cons: Nothing really it does what I need it to do.

Billing Remittance Software

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Downloads fast and able to export detail.

Cons: I wish the headers would have the batch number of claims in it.

Overall: Great experience

Quick and easy

Mar 23, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Able to append all files loaded if you wish

Cons: Nothing at all, can't think of anything

Overall: So easy to use and very helpful

Satisfied Customer

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Enables our agency to review files for errors

Cons: There is nothing I don't like about this software

Overall: Denials

Review of EDI Power Reader

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It worked and had great features. It was pretty intuitive.

Cons: We had to pay for it. EZPrint is free and we'll use that now.

Overall: Great

EDI Power Reader

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use the program to convert batches of 835s into single files that can be loaded into a database. When I have support or software issues they respond quickly, sometimes with an update to the program that addresses the issue.

Cons: The recent version allows for certain fields to be much wider, resulting in the creation of the resulting text file being much larger than created in previous versions.

Overall: Very positive

Powerful Stuff

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use and offers a multitude of functions

Cons: Nothing, other than I believe it was pricey

Overall: Viewing 837/835, also use for exporting 835s into a readable format

Posting Clerk review

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: When I have a very large remit I can put it in the reader and it saves on so many pages.

Cons: It has many un-necessary columns for my needs

Needs more flexibility

Dec 04, 2018
3/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: Customer Support is great. Easy to use.

Cons: lack of flexibility to meet various state differences

EDI Power Reader review

Dec 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: How user friendly the software is and the training that was provided was detailed.

Cons: There really is nothing that I dislike about the software