--- title: "MultiRoute Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MultiRoute Software - reviews, pricing plans, popular comparisons to other Field Sales products and more." source_url: "https://www.capterra.com/p/179449/MultiRoute/" page_type: "product" language: "en" --- # MultiRoute Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MultiRoute ## What is MultiRoute ? MultiRoute helps you to achieve the competitive advantage you need to reach your sales goals. Equip your mobile field sales force with instant access to key information where most needed, in front of your customers by allowing them to perform order entries, work with approved pricing and promotions, make inventory look-ups, collections and much more. Ready to use connectors include SAP Business One, Sage, Microsoft GP, Quickbooks and more. Develop your own connector with our API SDK toolkit. ## What is MultiRoute used for? [Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Quoting](https://www.capterra.com/quoting-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $480 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MultiRoute ?[Manage this product listing](https://www.g2.com/products/multiroute/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MultiRoute 4.9 (7) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $480 per user, per month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.6 (1) Value For Money 4.5 (6) Value For Money 4.4 (1) Customer Service 4.9 (7) Customer Service 4.6 (1) ## MultiRoute alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Dynamics Mobile](https://www.capterra.com/p/190459/Dynamics-Mobile/) [4.0 (1)](https://www.capterra.com/p/190459/Dynamics-Mobile/#reviews) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190459/Dynamics-Mobile/) ## FAQs about MultiRoute Overview ### What company size and specific industries is MultiRoute built for? MultiRoute is designed for customer-facing companies with field sales teams, especially wholesalers, distributors, transportation providers, and logistics businesses. It fits organizations that need a mobile solution to support customer service and sales operations, particularly in industries where route-based field activity and regular customer visits are part of daily work. Features and Usability ### What are the key features of MultiRoute ? MultiRoute offers CRM integration, dispatch management, routing, and scheduling for field sales operations. It also includes GPS, mobile access, and real-time data, plus automated quoting, proposal generation, billing and invoicing, electronic signature, and payment collection in the field. Additional features cover reports, dashboards, and third-party integrations. Integrations ### Which third-party tools and platforms does MultiRoute integrate with? MultiRoute integrates with accounting and ERP platforms including QuickBooks Online, QuickBooks Online Advanced, SAP Business One, Sage 50 Accounting, Sage 500, and Sage X3. These catalog integrations cover bookkeeping, financial management, and business operations for organizations that need connected route and accounting workflows. Getting Started and Support ### What training and onboarding options does MultiRoute offer? MultiRoute provides in person training, live online sessions, documentation, and videos to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and steps. Getting Started and Support ### What customer support options does MultiRoute offer? MultiRoute provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. No reviewer feedback about support is available, so user experience with response speed, helpfulness, or frustration is not documented in the source data. ## Features AI summary Based on 4,034 Field Sales reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) MultiRoute supports **Mobile Access**, which gives field teams access to schedules and job details while working on the go. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers other features that reviewers also rate highly, including **Customer Database** (**66%**) and **Scheduling** (**61%**). These features help businesses keep customer information organized and coordinate appointments more efficiently, allowing teams to stay informed and manage daily service work with less manual effort. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Quoting Generate rule-based quotes for clients automatically Billing & Invoicing Create, manage, and send invoices or bills to customers MultiRoute 53 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Quoting: Generate rule-based quotes for clients automatically - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Delivery: Distributing content through various platforms or channels - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Field Sales Management: Manage or track sales completed by field teams/employees - File Storage: Store and access documents, forms, and photos in one centralized place - For Sales Teams/Organizations: Caters to sales teams - Goal Management: Allows employees to set and manage work or career related goals - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Management: Track and manage inventory levels to maintain proper supply - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Proposal Generation: Create proposals based on costs of labor and materials - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.4 (7) 4.4 Based on 7 reviews ## Pricing Value for money 4.5 (6) Basic $480.00 Value for money 4.5 (6) 4.5 Based on 6 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Sage X3](https://www.capterra.com/p/213927/Sage-X3/)[ Sage 500](https://www.capterra.com/p/227242/Sage-500/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.9 Based on 7 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MR Melvin R. IMS Manager Wholesale ### "Multiroute Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2020 Pros La entrada de ordenes, se ha integrado bien e nuestro sistema y el servicio de exelencia Cons Todo producto se puede mejorar, la implementación fue muy sencilla y sin complicaciones al adaptarse al nuestro sistema Reasons for choosing MultiRoute Buen precio , manejo y servicio Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 22, 2020 Thank you Melvin for your review, we are happy to see that the product is working well for you and that you would recommend us. We are working on great new features that we hope to roll-out this year and will require an upgrade. However, since you have the maintenance contract this upgrade will be free of licensing charges. We also have a new e-Commerce module that uses the same integration as MultiRoute, making it an easy integration that is connected to your ERP as well. TR Tammy R. Purchasing/Inventory Consumer Goods ### "Load and go " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2019 human error is almost eliminated now with using MultiRoute, and saves hours on keying sales order into our current inventory system Pros reports export and can easily be imported into our inventory system Cons nothing so far, just wish we would have purchased it sooner Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 21, 2019 Tammy, thank you for the review, it means a lot to us that you trusted us with your operations. Some exciting things are underway with our development team and we are always looking for ways to improve our software so that you can grow your business. SD sebrina D. manager Real Estate ### "great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 14, 2018 Pros updates are easy. Not too hard to understand Cons updates...period...who needs updates? I hate them Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WR Wilberto R. IT specialist Consumer Goods ### "Wilberto Clorox" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2018 Over 15 years of service indicates that we are very satisfied with the product Pros The user friendly interface and the functionality. Cons The Commtroller. I think they should change it for a Windows service and not a program so the Merchandisers can sync with the server Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 20, 2018 Wilberto, Thank you for the feedback and most importantly your trust on our service for over 15 years. We are happy to let you know that we have an update that would take care of the Commtroller issue you are having. We will be in contact with you soon to make the arrangements to implement it. MS Mario S. IT Manager Retail ### "MultiRoute" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 19, 2018 The application has great concepts, but more work is needed to ensure that the application implementation is seamless and that the integration process with ERP applications are simplified Pros Adaptation to ERP Applications is possible, which reduces the need for manual transfers Cons 1\. The implementation process needs to be simplified 2. Needs to allow for different UOM in item sales. For example, I must be able to sell Snacks by case or pack. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 20, 2018 Thank you Mario for your review, we appreciate the feedback. Currently MultiRoute handles two UOM (small/big) and it can be specific to each product, as long as the ERP handles it as well. However, one of the benefits of this product is that it's very customizable and adaptable, if you need for it to handle a third UOM, or any other adaptation we can certainly work with you to meet your needs. AN Anonymous User System Analyst / IT Technician Food & Beverages ### "It fits our Company & Salesman needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2018 I can not think of any other software that could have done the sales work for us the way that Multiroute did. Multisystems' staff has been able to adapt the software to our main sales system. Pros Easy to install and configure (once customized in your company by Multisystems) Cons The transaction history is stored locally and is lost when the phone is reset or upgraded. The Web Manager can be a little bit confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 20, 2018 Thank you for the Review, we greatly appreciate the feedback. We are glad to know that MultiRoute is working great for you and that we have helped your company achieve your goals. We are currently working on the MultiRoute Manager, we will give it a complete make over along with a few extra features that will help your business. AP Argelis P. Manager Assistant Food & Beverages ### "Multi route it's our time saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2018 before multiroute we don't know where our vendor go after we use the program we now everything they do. Pros It is simple to use and you can view all the transaction live. Cons What I like least is the desktop site. I would like to see it like modern web site. It look oldschool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 20, 2018 Thank you Argelis for the review, we appreciate the feedback. We are currently working on the MR Manager and we will have it looking fresh by 2019. ;) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.