Who Uses This Software?

Customer facing companies like Wholesalers, Distribution, Transportation and Logistics with field sales teams, looking to improve their customer service with a proven mobile solution.


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • MultiSystems
  • www.multisystems.com
  • Founded 1987
  • Puerto Rico

About MultiRoute

MultiRoute helps you to achieve the competitive advantage you need to reach your sales goals. Equip your mobile field sales force with instant access to key information where most needed, in front of your customers by allowing them to perform order entries, work with approved pricing and promotions, make inventory look-ups, collections and much more. Ready to use connectors include SAP Business One, Sage, Microsoft GP, Quickbooks and more. Develop your own connector with our API SDK toolkit.


MultiRoute Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Capacity Planning
  • Drag & Drop Scheduling
  • Driver Management
  • Emergency Dispatch
  • GPS Tracking
  • Performance Metrics
  • Route Costing
  • Territory Management
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

MultiRoute Reviews Recently Reviewed!


It fits our Company & Salesman needs

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to install and configure (once customized in your company by Multisystems)

Cons: The transaction history is stored locally and is lost when the phone is reset or upgraded. The Web Manager can be a little bit confusing.

Overall: I can not think of any other software that could have done the sales work for us the way that Multiroute did. Multisystems' staff has been able to adapt the software to our main sales system.

Vendor Response

by MultiSystems on November 20, 2018

Thank you for the Review, we greatly appreciate the feedback. We are glad to know that MultiRoute is working great for you and that we have helped your company achieve your goals. We are currently working on the MultiRoute Manager, we will give it a complete make over along with a few extra features that will help your business.

MultiRoute

Oct 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Adaptation to ERP Applications is possible, which reduces the need for manual transfers

Cons: 1. The implementation process needs to be simplified

2. Needs to allow for different UOM in item sales. For example, I must be able to sell Snacks by case or pack.

Overall: The application has great concepts, but more work is needed to ensure that the application implementation is seamless and that the integration process with ERP applications are simplified

Vendor Response

by MultiSystems on November 20, 2018

Thank you Mario for your review, we appreciate the feedback. Currently MultiRoute handles two UOM (small/big) and it can be specific to each product, as long as the ERP handles it as well. However, one of the benefits of this product is that it's very customizable and adaptable, if you need for it to handle a third UOM, or any other adaptation we can certainly work with you to meet your needs.

Wilberto Clorox

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user friendly interface and the functionality.

Cons: The Commtroller. I think they should change it for a Windows service and not a program so the Merchandisers can sync with the server

Overall: Over 15 years of service indicates that we are very satisfied with the product

Vendor Response

by MultiSystems on November 20, 2018

Wilberto,
Thank you for the feedback and most importantly your trust on our service for over 15 years.
We are happy to let you know that we have an update that would take care of the Commtroller issue you are having. We will be in contact with you soon to make the arrangements to implement it.

Multi route it's our time saver

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is simple to use and you can view all the transaction live.

Cons: What I like least is the desktop site. I would like to see it like modern web site. It look oldschool.

Overall: before multiroute we don't know where our vendor go after we use the program we now everything they do.

Vendor Response

by MultiSystems on November 20, 2018

Thank you Argelis for the review, we appreciate the feedback. We are currently working on the MR Manager and we will have it looking fresh by 2019. ;)

great software

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: updates are easy. Not too hard to understand

Cons: updates...period...who needs updates? I hate them