--- title: "Afi SaaS Backup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Afi SaaS Backup Software - reviews, pricing plans, popular comparisons to other Backup products and more." source_url: "https://www.capterra.com/p/179451/Afi-G-Suite-Backup/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Afi SaaS Backup Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Afi SaaS Backup ## What is Afi SaaS Backup? Afi SaaS Backup is the latest generation of data protection with clean & responsive UI, easy-to-use SLA-based protection management, and 2-3x faster backup/restore performance compared to legacy products. Afi is built from the ground-up to support cloud applications and its architecture is based on micro-services to provide better resiliency and deeper integration with Microsoft and Google cloud applications ## What is Afi SaaS Backup used for? [Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $3 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Afi SaaS Backup?[Manage this product listing](https://www.g2.com/products/afi-backup-for-microsoft-365-and-google-workspace/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Afi SaaS Backup 4.7 (23) VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price $3 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (23) Ease Of Use 4.7 (5) Value For Money 4.6 (23) Value For Money 4.4 (5) Customer Service 4.7 (23) Customer Service 4.5 (5) ## Afi SaaS Backup alternatives [4.7 (300)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Cloudback](https://www.capterra.com/p/234782/Cloudback/) [5.0 (5)](https://www.capterra.com/p/234782/Cloudback/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234782/Cloudback/) [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) [Carbonite](https://www.capterra.com/p/223152/Carbonite/) [4.3 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) Starting price $4.92 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/223152/Carbonite/) [View all alternatives](https://www.capterra.com/p/179451/Afi-G-Suite-Backup/alternatives/) ## FAQs about Afi SaaS Backup Overview ### Which roles and teams benefit most from Afi SaaS Backup? Afi SaaS Backup is most used by IT administrators, network administrators, security engineers, and technology leaders who protect SaaS data, manage backup policies, and restore accounts or files after loss. Executives, owners, and operations managers use it to support business continuity, data retention, and oversight across organizational cloud services. Answer based on 23 reviews Overview ### What company size and specific industries is Afi SaaS Backup built for? Afi SaaS Backup is designed for businesses of any size that rely on Microsoft 365 or Google Workspace as their primary office suite. It is best suited to organizations that need backup and recovery protection for these cloud-based productivity platforms, rather than a specific industry or sector. Features and Usability ### What are the key features of Afi SaaS Backup? Afi SaaS Backup offers automatic backup, continuous backup, and incremental backup for cloud data protection. It includes backup scheduling, backup logs, and data recovery, plus archiving and retention, version control, and disaster recovery. Security features include access controls and permissions, role-based permissions, encryption, two-factor authentication, and HIPAA compliance. Pricing ### How much does it cost and what fees or limitations are included? Afi SaaS Backup starts at $3 per user per month for the Saas Backup plan, with yearly billing available. The plan starts from 5 users and custom pricing is available. A free trial is also offered. The plan includes Google Workspace and Microsoft 365 backup, role-based access, and automated 3x daily backups. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does Afi SaaS Backup integrate with? Afi SaaS Backup integrates with 7 third-party platforms, including Datadog, Microsoft Azure, Okta, ScalePad Backup Radar, Slack, Splunk Enterprise, and Sumo Logic. These integrations cover monitoring, identity management, collaboration, and log analysis tools. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Afi SaaS Backup offer? Afi SaaS Backup provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does Afi SaaS Backup offer? Afi SaaS Backup provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe support as responsive and helpful in some cases, but others report confusing error guidance and billing-related friction that led to extra back-and-forth with support. Answer based on 3 reviews ## Features AI summary Based on 2,612 Backup reviews Capterra data shows that buyers of backup software rank the following features as their top priorities: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) Afi SaaS Backup supports all three of the features reviewers value most: **Backup and Recovery**, **Secure Data Storage**, and **Disaster Recovery**. Together, these capabilities help businesses protect critical data, keep stored information safe, and recover more quickly from outages or data loss, providing teams with more reliable business continuity and less disruption to daily work. Backup and Recovery 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Secure Data Storage 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Cloud Backup 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Backup Scheduling 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Encryption 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Convert data into a code for security Backup Log 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Afi SaaS Backup 25 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compression: Reduction in the number of bits needed to represent data - Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Storage Management: Manage and store data in a database - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Storage: Store and organize documents in a centralized system - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Encryption: Convert data into a code for security - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incremental Backup: Copy only the new data that has been changed or created since the previous backup - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Version Control: Track revisions and updates made to files and navigate between different versions - Web Access/Restoration: Web Access/Restoration --- Features 4.6 (23) 4.6 Based on 23 reviews ## Pricing Value for money 4.6 (23) Free Trial [View pricing plan details](https://www.capterra.com/p/179451/Afi-G-Suite-Backup/pricing/) Saas Backup $3.00 Per User,Per Month It includes: - 10s Unique Product Features - Anti-Ransomware Protection - Automated 3x Daily Backups - G Suite and O365 Backup - Role-Based Access Settings Data Platform Contact Vendor for Pricing It includes: - AI Data Governance & Reporting - AI Monitoring & Failure Prediction - Backup to Customer's Storage - Global Indexing Across Clouds - K8s Applications Backup & DR Value for money 4.6 (23) 4.6 Based on 23 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[ Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[ Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/)[ ScalePad Backup Radar](https://www.capterra.com/p/184033/ScalePad-Backup-Radar/) ## Support, customer service and training options Customer Service 4.7 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (23) 4.7 Based on 23 reviews ## User reviews Overall rating 4.7 Based on 24 reviews Filter by rating Counts reflect reviews available in this feed. 5(20) 4(3) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Verified Reviewer 5.0 November 10, 2026 AI summary based on a full review Using Afi Backup for Google Workspace is a cost-effective alternative to maintaining an active account, making it an appealing choice for users. The reviewer found no drawbacks during their experience with the software. Log in to unlock the full review, detailed ratings, and pros & cons MD Managing Director Managing Director Used the software for: 1-3 years ### "Excellent software and piece of mind" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2020 Pros We love the fact that we have everything constantly backed up - with the ability to easily recall previous versions of creative projects if there's a corruption or anything else goes wrong. Cons We've had a couple of issues with the UI not displaying properly when we needed to get into the system. Support were able to fix though. Mr Matthew R. IT Manager Used the software for: 1-3 years ### "Review of GSuite backup solutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 30, 2020 So far, it has been a great experience. The only issue we have really experienced is regarding notification for billing as the email notification seems to not be obvious as it references a different company and/or is auto-generated from the company's billing system. Pros AFI is a stable solution that is mid-range priced for schools. It is difficult to justify the cost of SaaS backup solutions compared to traditional on-prem backup solutions so we need to find the cheapest solution that allows us to comply with overarching laws, legislation and policies. At the same time, the solution needs to be stable. Cons Our previous SaaS backup solution/vendor had more inclusions/services at a cheaper price than AFI so it was difficult to pitch a move to AFI to our school management. It seems that backup products are not considered in-depth at a management level as it is a simple cost for compliance discussion. FO Founder Founder Used the software for: Less than 1 year ### "You can't rely on it" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 27, 2020 I used this to back up my small G-Suite account with five people. Technically, this worked fine. Our Google Drive has nowadays more than 5 TB of data, which is not all that big for a G-Suite account. Such a drive can get much bigger, and Google won’t charge extra. But Afi does. Even though their pricing page clearly says that their license is purely user bases and that shared drives are included at no additional cost, their customer support had a bad surprise for me. They wrote to me that our G-Suite account is larger than 5 TB in their system, so they had to charge $350 per month instead of the $15 per month that I signed up for. That was a shock to me. They stated a fair use clause in their ToS, but when I looked it up, that clause did not mention the 5 TB limit, neither any volume-based price that they have to charge. So I did not pay the $350. We lost our backup and had to switch the provider. In case you take your chance and work with this company despite their questionable business practices, I suggest you either keep a close eye on how much space your G-Suite account takes up in their system or be prepared to pay much more than anticipated. Pros You can assign different service levels for the various users of your G-Suite organization Cons You can suddenly lose your backup when your data consumes a certain amount of space in their system. OW Owner Owner Used the software for: Less than 1 year ### "The only feasible solution to backup Drive in Google Workspace" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 8, 2021 It mitigates the lack of a built-in backup tools in Google Workspace very elegantly. The build-in data security features of Google Workspace are not sufficient. "Vault", "30 days rewind option" and the "file versioning" are not capable to recover a random human error. (example: John Doe deleted the folder with the quarterly figures 40 days ago. He didn't realise it within the 30 days period, that the onboard tools would cover, because he uses them typically only all 90 days. And vault can only recover single files and looses a lot of metadata). Pros It backups also all metadata that we allocate to files in Drive. Ease of use. Cons Each recovered document gets a new document ID. This is imminent to the Google API - alle backup solution today are dealing with it. But from a user perspective still not ideal. HO Head of Operations Head of Operations Used the software for: 1-3 years ### "Great Tool that I would Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2023 Pros The standout feature of Afi SaaS Backup is its comprehensive coverage. It seamlessly safeguards my Gmail emails, Google Drive files, and calendars, offering an all-in-one solution for my critical data protection needs.- Even in the lowest pricing tiers it offers a backup history and is very comprehensive when restoring data to an account.- It easily connects with our Cloud and the instructions for setup area easy to understand even for non-technical people- The support from Afi has been very fast and we haven't waited on a response for more than a day ever Cons I think the feedback here would get them from 4.8 to 5 stars and is not substantial:- The interface gives me the impression that this started as a very technical UI for technical people and now tries to also cater more non-technical users. However it's stuck in a somewhat in-between state that takes some time to get into.- In cases of errors I wish the messages would give more direct insights into the errors and point to the right resource to fix them. This would save a couple of emails with customer support. DW David W. CIO/CSO Used the software for: 3-5 years ### "Afi SaaS Rocks!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2023 Our experience with AFI.ai has been most positive. I am a fan. It meets all of our requirements and then some. Pros Reliable, fast, easy to set up and configure, easy to restore and remove huge files to reduce our space requirements. Support is quick and knowledgeable. Cons There is nothing to dislike. The user interface sequentially to look at or edit users could be improved. DI Director Director Used the software for: Less than 1 year ### "Backup Solution perfect for M365/O365 users with no data on prem" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 30, 2021 Easy of mind. There is a alert setup which notifies you immediately if something went wrong. Pros It has a fully integrated interface with the tenant. The GUI is to our opinion user friendly and it is clear what every task is doing for you. Cons Setup was a little confusing for us since we are hosting multiple customers and the way to get our engineers in the portal was a small struggle but with the help of our account manager it was quickly solved. TD Technology Director Technology Director Used the software for: 1-3 years ### "Simple, Quick, Effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 13, 2023 Overall it has been a very good experience so far. Pros I think the simplicity and speed of setup was the most enjoyable factor from the start. Cons I think it is a little unclear how to get the exact results you're looking for from the restore function. SE Security Engineer Security Engineer Used the software for: 1-3 years ### "Does the job" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2019 Started trial and converted to paying customer in 1 week, never have had to use their support so far Pros Reliable backup, no errors, issues or downtime. Cons We'd like to use the same vendor to backup our SFDC [View all Reviews](https://www.capterra.com/p/179451/Afi-G-Suite-Backup/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.