# Afi SaaS Backup Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Afi SaaS Backup Software - reviews, pricing plans, popular comparisons to other Backup products and more. Source: https://www.capterra.com/p/179451/Afi-G-Suite-Backup --- # Afi SaaS Backup Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Afi SaaS Backup ## What is Afi SaaS Backup? Afi SaaS Backup is the latest generation of data protection with clean & responsive UI, easy-to-use SLA-based protection management, and 2-3x faster backup/restore performance compared to legacy products. Afi is built from the ground-up to support cloud applications and its architecture is based on micro-services to provide better resiliency and deeper integration with Microsoft and Google cloud applications ## What is Afi SaaS Backup used for? [Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $3 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Afi SaaS Backup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://afi.ai&name=Afi SaaS Backup) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Afi SaaS Backup 4.7 (23) VS. [4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting Price $3 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (23) Ease Of Use 4.5 (1,200) Value For Money 4.6 (23) Value For Money 4.7 (1,038) Customer Service 4.7 (23) Customer Service 4.5 (725) ## Afi SaaS Backup alternatives [4.7 (243)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) [SqlBak](https://www.capterra.com/p/227840/SqlBak/) [4.8 (44)](https://www.capterra.com/p/227840/SqlBak/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227840/SqlBak/) [View all alternatives](https://www.capterra.com/p/179451/Afi-G-Suite-Backup/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Backup Scheduling 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Cloud Backup 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Backup Log 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Incremental Backup 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Copy only the new data that has been changed or created since the previous backup Backup and Recovery 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Compression 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Reduction in the number of bits needed to represent data Afi SaaS Backup 25 features Define levels of authorization for access to specific files or systems Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Process of backing up of files and applications to cloud-based remote servers for protection of data Track and manage adherence to policies for any service, product, process, or supplier Reduction in the number of bits needed to represent data Backup of computer data automatically saving a copy of every change made to that data Ability to restore deleted, hidden, or lost data from an email server/system Manage and store data in a database Plan and implement business continuity measures in case of unforeseen events Store and organize documents in a centralized system Receive and/or send email notifications for urgent updates, requests, or other information Convert data into a code for security Compliant with HIPAA, which sets standards for sensitive patient data protection Copy only the new data that has been changed or created since the previous backup Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Extra layer of security that requires not only a password and username but also something specific to that user Track revisions and updates made to files and navigate between different versions Web Access/Restoration Features 4.6 (23) 4.6 Based on 23 reviews ## Pricing Value for money 4.6 (23) Free Trial [View pricing plan details](https://www.capterra.com/p/179451/Afi-G-Suite-Backup/pricing/) Saas Backup $3.00 Per User,Per Month It includes: - 10s Unique Product Features - Anti-Ransomware Protection - Automated 3x Daily Backups - G Suite and O365 Backup - Role-Based Access Settings Value for money 4.6 (23) 4.6 Based on 23 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[ Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[ Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/)[ ScalePad Backup Radar](https://www.capterra.com/p/184033/ScalePad-Backup-Radar/) ## Support, customer service and training options Customer Service 4.7 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (23) 4.7 Based on 23 reviews ## User reviews Overall rating 4.7 Based on 23 reviews Filter by rating 5(19) 4(3) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AS Adam S. Technology Director Information Technology and Services ### "Simple, Quick, Effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2023 Overall it has been a very good experience so far. Pros I think the simplicity and speed of setup was the most enjoyable factor from the start. Cons I think it is a little unclear how to get the exact results you're looking for from the restore function. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Robert B. Head of Operations Biotechnology ### "Great Tool that I would Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2023 Pros The standout feature of Afi SaaS Backup is its comprehensive coverage. It seamlessly safeguards my Gmail emails, Google Drive files, and calendars, offering an all-in-one solution for my critical data protection needs.- Even in the lowest pricing tiers it offers a backup history and is very comprehensive when restoring data to an account.- It easily connects with our Cloud and the instructions for setup area easy to understand even for non-technical people- The support from Afi has been very fast and we haven't waited on a response for more than a day ever Cons I think the feedback here would get them from 4.8 to 5 stars and is not substantial:- The interface gives me the impression that this started as a very technical UI for technical people and now tries to also cater more non-technical users. However it's stuck in a somewhat in-between state that takes some time to get into.- In cases of errors I wish the messages would give more direct insights into the errors and point to the right resource to fix them. This would save a couple of emails with customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW david W. CIO/CSO Computer Software ### "Afi SaaS Rocks!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2023 Our experience with AFI.ai has been most positive. I am a fan. It meets all of our requirements and then some. Pros Reliable, fast, easy to set up and configure, easy to restore and remove huge files to reduce our space requirements. Support is quick and knowledgeable. Cons There is nothing to dislike. The user interface sequentially to look at or edit users could be improved. Reasons for choosing Afi SaaS Backup Cost, cost, cost. Easy to set up, worked seamlessly with Office 365 and Google Workspace. It far exceeded all of our requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jeremy M. Director of IT Education Management ### "Great backup system and oricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2022 Pros The platform is very easy to setup and maintain. Cons I wish it had slightly more storsge space (like unlimited) but pricing is low enough that we can add more easily. Alternatives considered [Spanning](https://www.capterra.com/p/135223/Spanning-Backup/) Reasons for choosing Afi SaaS Backup Price point and well designed interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Ad L. Director Information Technology and Services ### "Backup Solution perfect for M365/O365 users with no data on prem" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 27, 2021 Easy of mind. There is a alert setup which notifies you immediately if something went wrong. Pros It has a fully integrated interface with the tenant. The GUI is to our opinion user friendly and it is clear what every task is doing for you. Cons Setup was a little confusing for us since we are hosting multiple customers and the way to get our engineers in the portal was a small struggle but with the help of our account manager it was quickly solved. Reasons for choosing Afi SaaS Backup Due to pricing and the fact you can start with 5 licenses this was a better choice for smaller customers than the others who are either more expensive or have a higher requirement like Veeam has a 10 license minimum. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Patrick K. Digital Media Officer Music ### "Perfectly matched to our organisation's needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 7, 2021 For volunteer-based non profit organisations, the capture and protection of organisational knowledge is a critical requirement. Afi were easy to deal with, the product was easy to install and configure and we have everything up and running in less than an hour. Pros Many competitive products that can back up shared drives were much more expensive and this is a critical function for us. Cons We are waiting for the ability to backup V2 (new) Google Sites, but this is waiting on a feature release from Google. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Simon S. Owner Information Technology and Services ### "The only feasible solution to backup Drive in Google Workspace" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 4, 2021 It mitigates the lack of a built-in backup tools in Google Workspace very elegantly. The build-in data security features of Google Workspace are not sufficient. "Vault", "30 days rewind option" and the "file versioning" are not capable to recover a random human error. (example: John Doe deleted the folder with the quarterly figures 40 days ago. He didn't realise it within the 30 days period, that the onboard tools would cover, because he uses them typically only all 90 days. And vault can only recover single files and looses a lot of metadata). Pros It backups also all metadata that we allocate to files in Drive. Ease of use. Cons Each recovered document gets a new document ID. This is imminent to the Google API - alle backup solution today are dealing with it. But from a user perspective still not ideal. Switched from [Spanning](https://www.capterra.com/p/135223/Spanning-Backup/) Lack of secured metadata in Google Workspace. Alternatives considered [Spanning](https://www.capterra.com/p/135223/Spanning-Backup/) [CubeBackup](https://www.capterra.com/p/191994/CubeBackup/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kane L. secretary Consumer Services ### "Afi SaaS Backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2020 Friendly, prompt personal customer service <3 Pros Good integration with Google and was quick to setup and easy to see my backups google drive and restore. Cons Nothing really, only risk is that the product is not that well known as some others. Switched from [Backupify](https://www.capterra.com/p/213199/Backupify/) They stopped supporting small organisations Reasons for choosing Afi SaaS Backup Afi backups worked and allowed me to easily do restores over the other solutions that I looked at that sometimes didnt event work like Adonis offering! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Guillaume S. Digital care taker Non-Profit Organization Management ### "Perfect for NGO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2020 Pros Really fast to setup, ans easy to use. Not a lot of option. I'm not an expert, and I could manage to do it by my own. In couple of click all our date were saved. Impressive! The offer for NGO is very interesting. Cons For our need, there is no really problem I can see Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG David G. Technical Systems & Security Services Manager Primary/Secondary Education ### "Afi SaaS Backup - Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 29, 2020 Afi has been a great service so far. It is one of the few services that I would recommend without hesitation. It was easy to setup. It works reliably and is fast. It just stays out of your way and does what it's supposed to do without any complications or worries. I highly recommend Afi! Pros \- Easy to deploy and manage - It is reliable and fast - Support has been very quick to respond to any questions I've had Cons Honestly, I haven't found anything about the product that I don't like. That's pretty rare. Reasons for choosing Afi SaaS Backup I researched the available products for G Suite backup and many of the "big players" had a lot of unhappy customers. All the Afi customers seemed to be quite satisfied. I demoed Afi and quickly determined that it was indeed the right fit for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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