--- title: "IRIS Elements Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IRIS Elements Software - reviews, pricing plans, popular comparisons to other Tax Practice Management products and more." source_url: "https://www.capterra.com/p/179500/Taxfiler/" page_type: "product" language: "en" publication_date: "2026-10-31" --- # IRIS Elements Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IRIS Elements ## What is IRIS Elements? IRIS Elements is cloud-based practice software that helps accountancy firms manage tax, compliance, onboarding and practice workflows from a single platform. Built for firms embracing cloud technology, IRIS Elements combines accounts production, tax, anti-money laundering, client onboarding and practice management functionality within one connected ecosystem. A shared client database helps reduce duplication and improves visibility across the practice. By bringing core compliance and operational processes together, firms can simplify administration, improve consistency and create more efficient ways of working. Teams gain secure access to information from anywhere, supporting modern, flexible working practices. Whether you're replacing spreadsheets, moving away from legacy software or looking for a scalable cloud platform, IRIS Elements provides the tools needed to manage compliance obligations, support growth and improve operational efficiency. ## What is IRIS Elements used for? [Tax Preparation](https://www.capterra.com/tax-preparation-software/)[Corporate Tax](https://www.capterra.com/corporate-tax-software/)[Tax Practice Management](https://www.capterra.com/tax-practice-management-software/) Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £1 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IRIS Elements?[Manage this product listing](https://www.g2.com/products/iris-elements/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IRIS Elements 3.6 (17) VS. [### TaxDome](https://www.capterra.com/p/186749/TaxDome/) [4.7 (3,631)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting Price £1 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (17) Ease Of Use 4.5 (3,631) Value For Money 3.4 (16) Value For Money 4.6 (3,040) Customer Service 3.2 (15) Customer Service 4.6 (2,937) ## IRIS Elements alternatives [MyTAXPrepOffice](https://www.capterra.com/p/179883/my-TAXprep-office/) [4.6 (242)](https://www.capterra.com/p/179883/my-TAXprep-office/reviews/) Starting price $895.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179883/my-TAXprep-office/) [TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/) [4.5 (276)](https://www.capterra.com/p/179846/TurboxTax-Business/reviews/) Starting price $170.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179846/TurboxTax-Business/) [Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/) [3.8 (116)](https://www.capterra.com/p/176133/Drake-Tax/reviews/) Starting price $349.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 66% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176133/Drake-Tax/) [UltraTax CS](https://www.capterra.com/p/79430/eDiscovery-Point/) [3.6 (25)](https://www.capterra.com/p/79430/eDiscovery-Point/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79430/eDiscovery-Point/) [View all alternatives](https://www.capterra.com/p/179500/Taxfiler/alternatives/) ## FAQs about IRIS Elements Overview ### Which roles and teams benefit most from IRIS Elements? IRIS Elements is most used by directors, managing directors, and business owners who need oversight of financial operations and client work. Accountants, tax accountants, and account teams use it to manage accounting records, prepare tax-related tasks, maintain client information, and support day-to-day financial administration. Answer based on 17 reviews Overview ### What company size and specific industries is IRIS Elements built for? IRIS Elements is designed for accountancy firms of all sizes that need cloud-native software for tax, accounts production, AML, onboarding, and practice management. It is aimed at accounting practices rather than general business users, supporting firms that manage compliance and client accounting work. Features and Usability ### What are the key features of IRIS Elements? IRIS Elements offers accounting and accounting integration, compliance management, and sales tax management for business and partnership workflows. It also includes tax calculation, tax filing, tax forms, electronic filing, and electronic submission, plus document management, document storage, customizable templates, data import/export, and third-party integrations. Getting Started and Support ### What training and onboarding options does IRIS Elements offer? IRIS Elements provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer reference material and self-paced learning for setup and feature review. Getting Started and Support ### What customer support options does IRIS Elements offer? IRIS Elements provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so user experience details such as response times, helpfulness, or common frustrations cannot be stated from the provided data. ## Features AI summary Based on 1,580 Tax Practice Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing tax practice management software: - **Client Portal** (**67%** of reviewers rated this feature as critical) - **Document Management** (**62%**) - **Workflow Management** (**56%**) IRIS Elements includes **Document Management**, but it does not offer **Client Portal** or **Workflow Management**. Instead, it provides **Document Storage** (**59%**), which is another feature reviewers rate highly. That means the product covers secure file organization, though it is missing some of the collaboration and process-tracking tools buyers often want in this category. For firms that mainly need a central place to keep and manage documents, these features can help businesses maintain records more efficiently and give teams easier access to client files. Document Management 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Document Storage 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Tax Filing 3.7 (9) 111.11% of 9 reviewers that rated this feature as important or highly important The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Tax Forms 3.1 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Declaration of income made to tax authorities Accounting 2.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Tax Calculation 4.8 (6) 116.67% of 6 reviewers that rated this feature as important or highly important Calculate tax and make deductions on gross income from sources like wages, investments or self-employment IRIS Elements 15 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corporate/Business: Software specialized for corporate use - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Electronic Filing: Transmit documents to regulatory authorities over the web - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Forms: Declaration of income made to tax authorities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 3.6 (17) 3.6 Based on 17 reviews ## Pricing Value for money 3.4 (16) Free Trial none £1.00 Per Feature,Per Month Value for money 3.4 (16) 3.4 Based on 16 reviews ## Support, customer service and training options Customer Service 3.2 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (15) 3.2 Based on 15 reviews ## User reviews Overall rating 3.6 Based on 17 reviews Filter by rating Counts reflect reviews available in this feed. 5(10) 4(1) 3(0) 2(1) 1(5) Mentioned topic Recent reviews first, then most helpful DI Director Director Used the software for: Less than 1 year ### "Self-filers: check very carefully before committing to IRIS Elements" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 21, 2026 I purchased IRIS Elements because I wanted to prepare and file the accounts and Corporation Tax return for my own limited company. I am a company director, not an accountant or tax agent. I initially used the trial and subsequently paid for/upgraded the products I needed. I connected QuickBooks, worked through Accounts Production, mapped my accounts and successfully submitted my statutory accounts to Companies House. The serious problem arose when I tried to submit my Corporation Tax return to HMRC. I was able to prepare the CT600, attach the accounts, pass the HMRC validation checks and get all the way to the filing stage. After numerous unsuccessful submission attempts, I contacted IRIS technical support. I explained that I was filing for my own limited company and was not an accountant or registered tax agent. According to what I was then told by technical support, the filing setup I was trying to use was not available to me as a non-agent/self-filer. This was information I believe should have been made completely clear before I paid and committed to a 12-month subscription. I subsequently asked IRIS to cancel my subscription because the software could not fulfil the purpose for which I had bought it. My cancellation request was refused. What makes this particularly frustrating is that I had already invested a substantial amount of time setting up the software, connecting QuickBooks, preparing the accounts and producing the Corporation Tax returns before discovering the limitation at the final filing stage. My advice to any small limited-company director considering IRIS Elements is simple: before purchasing, get written confirmation that the exact subscription you are buying supports filing your own company's CT600 as a non-agent/self-filer using your own Government Gateway credentials. Do not assume that being able to prepare a Corporation Tax return means you will necessarily be able to submit it yourself. I wish this distinction had been made clear to me before I subscribed. I have documented my experience in more detail, including the steps I went through and the issues I encountered, at elements-iris.co.uk. Pros Accounts Production ultimately allowed me to prepare and successfully submit my statutory accounts to Companies House. Cons I could prepare my accounts, but could not file my own CT600 as a non-agent. IRIS then refused to cancel my 12-month subscription. DI Director Director Used the software for: Less than 1 year ### "Iris Elements is full of bugs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 1, 2026 Shocking customer service and technical support. We were mis-sold the system and our account manager never took calls from us to sort the problems out. Pros Nothing. The software is full of bugs and initially corrupted Accountancy suite on transferring over. Technical support is rubbish and we ended up sorting some of the problems out ourselves. Cons Our experience of IRIS Elements has been extremely disappointing. We moved to Elements expecting a more modern and integrated practice management solution, particularly for quotations, letters of engagement, accounts and tax work. In practice, we found additional licensing requirements, extra costs, workflow limitations and functionality differences that were not clear to us before we committed. The system itself is full of bugs and we also experienced problems with data import, additional manual processes, functionality gaps compared with the legacy IRIS products, and issues that increased staff time and the risk of error. IRIS has since acknowledged that some aspects of the Proposal Manager requirement and user licensing could have been clearer, but has still refused to allow us to exit the remaining contracts without further charges. We have now moved our entire practice to another provider. Based on our experience, I would strongly recommend that any firm considering IRIS Elements gets every licensing requirement, workflow and limitation confirmed in writing before signing. DI Director Director Used the software for: 1-3 years ### "I would advise you avoid this software" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 3, 2026 Overall it has been negative due to poor customer support and software lacking the quality and depth of PTP, which was the software we were forced to move from. the overriding problem though is the terrible customer service and clear disorganization. Pros The product is usable when it works, the personal tax software is good. The sales team do a good job of convincing you that everything will run smoothly, and the software is just as good as PTP. Cons The accounts production software is limited and only good for simple clients, the customer service is terrible. When you have a problem you need to raise a ticket which takes days to respond to. When you ring you go through to an overseas call center staffed with people who only know how to raise a ticket. Because of this, when you get an issue, which you will, it will be a problem for days rather than minutes or hours. AC Accountant Accountant Used the software for: 1-3 years ### "Power & IRIS Elements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 8, 2025 Our overall experience with IRIS Elements has been very positive. It’s a good product that helps free up time for our team. The built-in automations support consistent and professional client communication, which is crucial in delivering a high-quality service. With further improvements to integrations, it has the potential to be an even more powerful part of our firm’s operations. Pros What I like most about IRIS Elements is the single source of truth it offers through a unified database across modules, which makes managing client data straightforward and consistent. The ease of use stands out – it’s intuitive and user-friendly, even for new staff. I also appreciate that the product is continually being improved, with regular updates that show the developers are listening to user feedback and actively enhancing functionality. Cons The main limitation for us is the lack of integration with Zapier, which restricts our ability to build automations across platforms and connect with other parts of our tech stack. DI Director Director Used the software for: Less than 1 year ### "Excellent online accounting software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 7, 2025 Very good with onboarding help provided via online face to face support to get me up and running very quickly. Pros Easy to use and available anywhere online so not limited to one computer. The cost is good and offers a number of licences depending on your requirements. I had one query which was quickly resolved by their online support. Cons The licencing is a challenge to get all of the products within the same licence period with a very long 90 day notice length. DI Director Director Used the software for: 3-5 years ### "Iris review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2025 Iris is a known company to me and when I found Elements and its costs, I did not hesitate and I’m so glad that I did. Pros It’s web based and so that enables great accessibility and not relying on updates to download and install. Cons Having to get used to a new system is never the best thing but it’s user friendly and I found it quick to learn. DI DIRECTOR DIRECTOR Used the software for: Less than 1 year ### "Littered with errors and limited functionality." 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 24, 2024 Frustrating, no one to talk to, only online chat which is not always responded to and when a feature doesn't work they remove it rather than fix it. Pros Well known software provider with an excellent reputation in tax products. Cons New version is littered with errors and reduced capability. AC Accountant Accountant Used the software for: Less than 1 year ### "Poor Iris Elements" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 23, 2025 Terrible , so terrible that i have been pricing other tax software to replace Iris Elements in the near future Pros Iris Elements is a poor relation of the original program Tax Filer and does not deserve to be compared to this orginal tax software Cons All of it . I would like to return to using Tax filer which was a far superior program and Iris Elements could never compete with OW Owner Owner Used the software for: 3-5 years ### "First rate product " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 28, 2025 Probably the best complete software I have used in my 50 plus years in practice No hesitation in recommending Pros Ease of transition from PTP accounts. Knowledgeable staff assistance Improved clearer input screens in the tax section Cons Difficulty in revising and adding notes to the accounts. Delays in speaking to the relevant person to deal with a problem DI Director Director Used the software for: 3-5 years ### "Excellent software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2025 Excellent product and value for money. It does everything I need it to do with the added benefit of having the dashboard for a snapshot of outstanding returns/accounts. Pros Easy to navigate between sections, and accounts and tax integrate very well together. Cons Very occasionally I get logged out when I'm in the middle of something - just a glitch I'm sure! 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