# Best ManageEngine ServiceDesk Plus Alternatives 2026 | Capterra

> Looking for alternatives to ManageEngine ServiceDesk Plus? Find out how ManageEngine ServiceDesk Plus stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/alternatives

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# Alternatives to ManageEngine ServiceDesk Plus

[4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Write a Review!

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## Top ManageEngine ServiceDesk Plus Alternatives

ManageEngine ServiceDesk Plus

* * *

Starting from:

$16/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Ease of Use

4.3

Customer Service

4.2

Features

4.4

Value for Money

4.3

* * *

Starting from:

$31.1/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.2 (1305)](https://www.capterra.com/p/135618/Odoo/reviews/)

Ease of Use

4.0

Customer Service

3.9

Features

4.2

Value for Money

4.1

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Ease of Use

4.2

Customer Service

4.3

Features

4.5

Value for Money

4.3

* * *

Starting from:

Not provided by vendor

Pricing Model:

Not provided by vendor

* * *

Overall Rating:

[4.2 (2035)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ease of Use

4.0

Customer Service

3.8

Features

4.2

Value for Money

3.9

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All ManageEngine ServiceDesk Plus Alternatives

At a Glance

Top Alternatives for ManageEngine ServiceDesk Plus

-   [Odoo](#product_49a68156-7e55-465d-bce6-a816004f00fd)
-   [JIRA Service Management](#product_b760c482-1fb9-46ab-a9e0-a6d200b4bc5b)
-   [NetSuite](#product_6a680041-f372-46f3-a3e9-a6d200b556c0)
-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)

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by Zendesk

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams. [Learn more about Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

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by Freshworks

[4.5 (703)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by Zoho

[4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by Salesforce

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

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by Bitrix

[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the most widely used top rated free CRM system in the world. Works in cloud, on-premise and on any mobile device. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

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by Quickbase

[4.4 (329)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Give more power to your field teams. Track client and project information from any location and on any device. [Learn more about Quickbase](https://www.capterra.com/p/157262/QuickBase/)

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by SysAid Technologies

[4.5 (517)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by Freshworks

[4.5 (3418)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by Zoho

[4.3 (6972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Zoho CRM is an AI-powered sales CRM that empowers SMBs & enterprises of all sizes with a 360º customer relationship management solution [Learn more about Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

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by QualityUnit

[4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Issuetrak

[4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/)

Everything your help desk needs to triage and resolve tickets quickly and easily. Backed by industry-leading, 24/7, US-based support. [Learn more about Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)

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## [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

by Microsoft

[4.4 (5820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. [Learn more about Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

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-   [IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)