# ManageEngine ServiceDesk Plus Pricing 2026 | Capterra > Learn more about ManageEngine ServiceDesk Plus pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/pricing --- # Pricing for ManageEngine ServiceDesk Plus [4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Write a Review! ## [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) has **3** pricing plans - Yes, has free trial - Yes, has free version **Credit Card Required:** Not provided by vendor **Discount:** Information not available ### Standard (Cloud) $16 **Pricing Model:** Per User **Payment Frequency:** Per Month Standard (Cloud) plan includes: - IT Help Desk ### Professional (Cloud) $33 **Pricing Model:** Per User **Payment Frequency:** Per Month Professional (Cloud) plan includes: - Asset - Change ### Enterprise (Cloud) $78 **Pricing Model:** Per User **Payment Frequency:** Per Month Enterprise (Cloud) plan includes: - Projects ## Popular alternatives to [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Looking to learn more about Help Desk software similar to ManageEngine ServiceDesk Plus? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Freshworks [4.5 (3415)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/124981/Freshdesk/) by Freshworks [4.5 (695)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/132997/Freshservice/) by QualityUnit [4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/) by Zendesk [4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price:$39/month [LEARN MORE](https://www.capterra.com/p/164283/Zendesk/) by Zoho [4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting Price:$20/month [LEARN MORE](https://www.capterra.com/p/169505/Zoho-Desk/) [View all alternatives](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/alternatives/) ## What do others say about [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) pricing? Pricing Rating $ $ $ $ $ Value For Money[4.3(230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Pros Cons [Read All 230 Reviews](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Read Full Reviews Below Yurii K. Technical Support Specialist Non-Profit Organization Management, 501-1,000 employees Used the software for: 2+ years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra April 9, 2026 "Great tool for teams of any size" **Overall:** ManageEngine ServiceDesk Plus is a great tool for teams of any size. It's not only good for ticket management, it's also good for creating reports and asset tracking. Overall it's a good platform for teams of any size. **Pros:** \- ServiceDesk Plus is very user friendly platform. You can train a new user to use it within minutes - It's very customizable. You can create many teams and then create rules for those teams. - Service Desk + is not only a ticketing service, it allows you to run reports, track assets, automate solutions for tickets etc. - Ticket management is very user friendly - you can do manual or automated assignment. - Not the most expensive platform on the market. - Supports SAML sign ins and 2FA which is always good - SD+ has a very good mobile app - Comes in Windows and Linux versions **Cons:** \- ServiceDesk+ has 2 server versions: Linux based and Windows based. Maintenance of Linux based version could be a problem if your team is mostly Windows specialist. This is the only real con I could think of ISHWARI P. Trainee Information Technology and Services, 501-1,000 employees Used the software for: Less than 6 months ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 4.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra April 16, 2025 "ManageEngine Service Desk Plus: Shortcomings, strengths and Suitability." **Pros:** 1) For non-technical users also easy navigation. 2) Helps organization align with modules like incident, problem, change, asset management. 3)Technician and end users can manages tickets it improves responsiveness. **Cons:** 1) Requires fine-tuning to avoid Email/SMS alerts can be too frequently or lack filtering. 2) Mobile app limitations lack some features from the desktop version. 3)Requires time and efforts to utilize all features. [Read All 230 Reviews](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)