# ManageEngine ServiceDesk Plus Pricing 2026 | Capterra > Learn more about ManageEngine ServiceDesk Plus pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/pricing --- # Pricing for ManageEngine ServiceDesk Plus [4.4 (233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Write a Review! ## [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) has **3** pricing plans - Yes, has free trial - Yes, has free version **Credit Card Required:** Not provided by vendor ### Standard (Cloud) $16 **Pricing Model:** Per User **Payment Frequency:** Per Month Standard (Cloud) plan includes: - IT Help Desk ### Professional (Cloud) $33 **Pricing Model:** Per User **Payment Frequency:** Per Month Professional (Cloud) plan includes: - Asset - Change ### Enterprise (Cloud) $78 **Pricing Model:** Per User **Payment Frequency:** Per Month Enterprise (Cloud) plan includes: - Projects ## Popular alternatives to [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Looking to learn more about Help Desk software similar to ManageEngine ServiceDesk Plus? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Freshworks [4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/124981/Freshdesk/) by Zendesk [4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price:$115/month [LEARN MORE](https://www.capterra.com/p/164283/Zendesk/) [Milvus](https://www.capterra.com/p/202528/Milvus/) by Milvus [4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) Starting Price:R$35/month [LEARN MORE](https://www.capterra.com/p/202528/Milvus/) by QualityUnit [4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/) by Freshworks [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/132997/Freshservice/) [View all alternatives](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/alternatives/) ## What do others say about [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) pricing? Value For Money[4.3(233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Pros Cons [Read All 233 Reviews](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Read Full Reviews Below Jeff B. System Administrator Supermarkets, 201-500 employees Used the software for: 2+ years ** Overall Rating 4.0 ** Ease of Use 4.0 Customer Service 5.0 Features 5.0 Value for Money 4.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra June 25, 2026 "ManageEngine SDP for your originixation!" **Overall:** We've been using it for 5 years and the experience has been great. When there is something you cannot figure out on your own, their support staff is always quick to respond and very knowledgeable. **Pros:** I really like the customization of the product. You can setup different "buckets" and automate tickets to go into the buckets depending on the rules you create. I truly enjoy the life cycle part because we can keep track and go through a process of granting end users access to certain things on our network. **Cons:** The only thing I don't care for are ALL the options that can be done to customize the software for your organization. It took us a quick minute to set it up for our company. Once we were done, that was all that was needed. **Switched From:** [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) **Reasons for Switching to ManageEngine ServiceDesk Plus:** We were using the free version of Spiceworks and it really was not that good. We wanted something more robust and found it. Yurii K. Technical Support Specialist Non-Profit Organization Management, 501-1,000 employees Used the software for: 2+ years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra April 9, 2026 "Great tool for teams of any size" **Overall:** ManageEngine ServiceDesk Plus is a great tool for teams of any size. It's not only good for ticket management, it's also good for creating reports and asset tracking. Overall it's a good platform for teams of any size. **Pros:** \- ServiceDesk Plus is very user friendly platform. You can train a new user to use it within minutes - It's very customizable. You can create many teams and then create rules for those teams. - Service Desk + is not only a ticketing service, it allows you to run reports, track assets, automate solutions for tickets etc. - Ticket management is very user friendly - you can do manual or automated assignment. - Not the most expensive platform on the market. - Supports SAML sign ins and 2FA which is always good - SD+ has a very good mobile app - Comes in Windows and Linux versions **Cons:** \- ServiceDesk+ has 2 server versions: Linux based and Windows based. Maintenance of Linux based version could be a problem if your team is mostly Windows specialist. This is the only real con I could think of [Read All 233 Reviews](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)