--- title: "ManageEngine ServiceDesk Plus Pricing 2026 | Capterra" description: "Learn more about ManageEngine ServiceDesk Plus pricing plans including starting price, free versions and trials." source_url: "https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/pricing/" page_type: "pricing" language: "en" --- # ManageEngine ServiceDesk Plus Pricing - Overall rating: 4.4 out of 5 from [234 reviews](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) - Starting at $16.00 per month - Free trial: Available - Free version: Available - Credit card required: Not provided by vendor --- ## How much does ManageEngine ServiceDesk Plus cost? ManageEngine ServiceDesk Plus has **3 different plans**. The pricing **starts at $16 per user per month** with a free plan available. ### Standard (Cloud) - Price: $16.00 - Billing: Per User, Per Month #### Standard (Cloud) plan includes: - IT Help Desk ### Professional (Cloud) - Price: $33.00 - Billing: Per User, Per Month #### Professional (Cloud) plan includes: - Change - Asset ### Enterprise (Cloud) - Price: $78.00 - Billing: Per User, Per Month #### Enterprise (Cloud) plan includes: - Projects --- ## Is ManageEngine ServiceDesk Plus worth the price? ### Value for Money - Overall rating: 4.3 out of 5 - Good or excellent value for money: 85% AI summary based on 30 value-for-money rating reviews: Most reviewers indicate that ManageEngine ServiceDesk Plus offers good value for money, especially for small businesses and non-profits. They appreciate the comprehensive feature set, including change/release management, project management, and asset management, all at an attractive price. However, some users report that the cost can be a drawback, particularly for larger organizations or those with many technicians. #### Rating breakdown - Ease of use: 4.3 - Customer service: 4.2 - Features: 4.4 - Ease of deployment: 4.4 - Likelihood to recommend: 75% Based on 234 total ManageEngine ServiceDesk Plus reviews. --- ## How does ManageEngine ServiceDesk Plus compare to other alternatives? ManageEngine ServiceDesk Plus's $16 per user per month starting price is toward the lower end compared to its best alternatives; alternatives start between $15 and $55. ManageEngine ServiceDesk Plus pricing comparison | Product | Plans | Starting price | Free version | Free trial | Value for Money | | --- | --- | --- | --- | --- | --- | | ManageEngine ServiceDesk Plus — 4.4 out of 5 ([234 reviews](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)) | 3 plans | $16.00 /user/mo | Available | Available | 4.3 | | [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,093 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 | | [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) — 4.5 out of 5 ([3,486 reviews](https://www.capterra.com/p/124981/Freshdesk/reviews/)) | 3 plans | $19.00 /user/mo | Available | Available | 4.4 | | [Freshservice](https://www.capterra.com/p/132997/Freshservice/) — 4.6 out of 5 ([802 reviews](https://www.capterra.com/p/132997/Freshservice/reviews/)) | 4 plans | $19.00 /user/mo | Not available | Available | 4.4 | | [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,789 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 | --- ## What reviewers say about ManageEngine ServiceDesk Plus' pricing ### What they like - **ManageEngine ServiceDesk Plus offers good value for money** Especially for small businesses and non-profits. They appreciate the comprehensive feature set, including change/release management, project management, and asset management, all at an attractive price. - **The availability of both on-premise and cloud solutions at the same price point beneficial** Many reviewers highlight the free version, which supports up to five users, as a significant advantage for small organizations. - **The software is economical and customizable** With an effective dashboard and good integrations. ### What holds them back - **The cost can be a drawback** Particularly for larger organizations or those with many technicians. They mention that the pricing is based on the number of technicians and nodes, which can become expensive. - **The on-premises licensing is less flexible compared to the cloud service pricing** Additionally, the free standalone version lacks support, which can be a limitation for some users. - **There are also concerns about the annual price increases** ## Price & value in reviewers' words * * * 4 out of 5 stars > "Overall, a good product in a sea of expensive options." Reviewer: Kynan S. Role: Administrator * * * 4 out of 5 stars > "A good product with offerings to meet its competitors in the market they focus upon." Reviewer: Verified Reviewer Role: Senior Engineer * * * 5 out of 5 stars > "For a comprehensive ITSM solution, it can be quite pricey." Reviewer: Boyang S. Role: Junior Data Integration Developer [Check all reviews](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)