# ITWERCS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ITWERCS Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more. Source: https://www.capterra.com/p/179529/ITWERCS-Cloud-Point-of-Sale --- # ITWERCS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ITWERCS ## What is ITWERCS? Cloud-based POS platform that lets restaurants facilitate workflow processes with inventory tracking, guest management and more. ## What is ITWERCS used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $160 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ITWERCS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.itwercs.com&name=ITWERCS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ITWERCS 3.7 (12) VS. [4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $160 Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (12) Ease Of Use 4.2 (548) Value For Money 3.5 (8) Value For Money 3.8 (463) Customer Service 4.1 (11) Customer Service 3.7 (515) ## ITWERCS alternatives [3.8 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Employee Management Track employee schedules, availability, and performance across projects and tasks Forecasting Form predictions based on past and present data/trends Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Inventory Management Track and manage inventory levels to maintain proper supply Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items ITWERCS 21 features Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track employee schedules, availability, and performance across projects and tasks Form predictions based on past and present data/trends Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Allows users to view inventory and build a menu that's appropriate Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases Accept and process customer payments for products or services using hardware and software View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Generate separate bills for various meals and combos within a complete order Distribute a bill into multiple payers according to the proportion suggested by the payers Assign waitstaff and coordinate the table services Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Record, update and manage waiting lists Get Advice We can help you find the software with the features you need. Features 3.1 (12) 3.1 Based on 12 reviews ## Pricing Value for money 3.5 (8) Basic $160.00 Per Month Value for money 3.5 (8) 3.5 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (11) 4.1 Based on 11 reviews ## User reviews Overall rating 3.7 Based on 12 reviews Filter by rating 5(2) 4(6) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent DE daniel e. gm Restaurants ### "Overall functional" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 25, 2020 For a small restaurant, this system has everything we need. Because the customer service is so good, the issues I have setting up the back office are made easier. But, since I am someone who tries to do it on my own and usually after the restaurant closes, the back office can be frustrating. Pros I came into this with the system having been set up so part of my issues deal with having to retool items to fit the restaurant. The customer service has been great. Any issues I have the have been addressed at the latest by the next day (if not an emergency). Cons I do not feel the back office is user friendly or the labels overly intuitive. Once you know what the labels do it becomes easier but you can't always just go in and find what you're looking for. There also seems to be a lot of steps in trying to add items and if you miss one small detail it is difficult to figure out how to get it to work on the POS. Also, when you forget your password it is a PITA to get a new one. The code you are sent never works. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Angela S. Assistant General Manager Restaurants ### "Fadó Irish Pubs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 25, 2020 The install was very easy and support is very helpful and timely. We have the system in 6 locations and it is nice to be able to tailor each to their specific needs as each location is very different. Pros the reporting functions are thorough and track more than our old system Cons Items can’t be deleted if put in incorrectly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jeff G. Manager Food & Beverages ### "It good to us" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 24, 2020 Pros Easy to use. Things are easy to find for the most part. Cons The refreshing that’s too long. You have to repeat lay click to refresh. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2020 Jeff, thanks for the feedback. And we are working on ways to reduce the time it currently takes to refresh data. It's already dropped from 8 seconds to less than 6 in most cases. Hopefully you aren't changing menu items or prices more than once a day, but again we are working to speed that up for you. JK jason k. Agm Food & Beverages ### "Copy aloha" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 21, 2020 Pros Nice colors, combing checks is a lil confusing Cons The way your menus use the lower quantity buttons is very confusing. The way you split checks and payments is difficult for the most veteran sever. too Many menus. Add on, subs, mods, etc.... maybe many things just need to be adjusted but it is not nearly as easy to use as aloha the industry standard. When you clock in with a bar drawer it makes log back in after clocking in, annoying. The combine check screen could be easier to understand there’s almost too much info on the screen Switched from [Aloha EPOS](https://www.capterra.com/p/178748/Aloha/) New job Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2020 Jason, thanks for the feedback! Regarding the add ons, subs, etc. you might want to reach out to your system admin at your corporate office, they can help clean those up for you. Thanks again for the feedback! RJ Ray J. Assistant General Manager Restaurants ### "Too Cumbersome " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 February 20, 2020 The unit is always freezing. At times I have to read boot the POS system. There's not a lot of support for For us. Pros The ability to see clock in reports and fast track table times or rather ticket times. Cons The time it takes for servers to imput tips and the lag time. It constantly is slow and freezes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2020 Ray, thanks for the feedback. Regarding a unit "freezing" can you please reach out to your corporate support? They have ways to check on the computer remotely that may be the cause of any "freezing." That's typically caused by the local machine and operating system but we will be happy to work with your support center to solve this ASAP. MK Miles K. IT Director Restaurants ### "ITWercs does a great job at helping us manage our restaurant business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2020 ITWercs is a solid software solution for our businesses. From setup, training, ongoing support and ease of editing menus, pricing, inventory, vendors, California required time clock, reporting, integration with Restaurant365 for our accounting have all worked very well and have been very stable. Pros I like that it is so easy for our staff to learn how to use as well as the stability and its reliability. IT WORKS! Cons The one thing that would be really helpful is if we could have a way that we could insert a custom uploaded budget and sales report. Currently there are very good sales reports with ITWercs. Being able to have our custom budgets for our restaurants in the system would be a great help for the management teams. Alternatives considered [Aloha EPOS](https://www.capterra.com/p/178748/Aloha/) [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Clover](https://www.capterra.com/p/226864/Clover/) [Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing ITWERCS Features, cost, and quick transitions for our 9 locations from our old systems to ITWercs and the ITWercs staff that I interviewed that I felt knew and understood what we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2020 Miles, thanks for the feedback! We have a budgeting system in the pipeline and when we get there we will definitely reach out for your input. Thanks for being a great partner! RI Roxy I. Hr Director Restaurants ### "Pretty good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 February 17, 2020 Pros Easy to use. Easy to figure out and navigate Cons Not as many functions on my end needed for compliance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2020 Roxy, thanks for the feedback. Let Miles know what additional compliance tools and/or reports you need and let's see what we can do to help! LT Larry T. Director of Operations Hospitality ### "Disastrous " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 17, 2020 The system in our newest restaurant has crashed up to 9 times per day for weeks and your tech support is showing a lack of sense of urgency and concern. Pros At the moment, nothing. Your system is costing me hundreds of dollars a day and comps, or online reviews from customers who don’t understand that it’s not our fault Cons You picked a terrible time to send me a survey. Reasons for choosing ITWERCS I didn’t. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 18, 2020 Larry, behind the scenes we have been communicating with Troy on an hourly basis and our team has been monitoring the network remotely in real-time. There was something wrong with the networking hardware and/or cabling that Troy is addressing. We definitely apologize for the local networking issues as they are environmental and not something that we can control, Troy has the power to do that and is doing so now. Your other locations are not experiencing any network drops and handle the volume quite well. Congrats on such a high volume opening and hopefully today your team can resolve any remaining network problems. AU Anonymous User Manager/trainer Restaurants ### "Itwercs review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 17, 2020 Pros It is easy to use and it can do everything we needed so no more having and paying for multiple programs Cons Took a while to get it going how we needed it to work Alternatives considered [Aloha EPOS](https://www.capterra.com/p/178748/Aloha/) Reasons for choosing ITWERCS mostly price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FK Frankie K. Bar Manager Hospitality ### "Frankie Kasper ITWERCS review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 11, 2020 I really do like the new pos system like I said I do a lot of work on it and it is much easier this. Micros was. I think sometimes it can be slow but I really haven’t had too many issues at all, a couple of small glitches but nothing serious and customer support is usually pretty good. Pros I like how easy it is to do more functions from the nodes around the pub than on enterprise system such as, changing prices, 86d items, reopening and closing checks is a way more accessible than micros was. I also really enjoy all of the enterprise functions and reporting, much easier to work on the manager side of things. I am the main person who puts button and makes changes so it is much easier than micros and I Also love that it is cloud based and I can do work at home. Cons I think sometimes it can be slow for high volume, and I also don’t like how you can’t do some certain features that you could on micros. I don’t like that I can’t add events to my schedule, and sometimes the credit card readers take forever or don’t work. I think the speed screen could be bigger as well and fit on to one page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179529/ITWERCS-Cloud-Point-of-Sale/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)