# Page 2 | MYOB Acumatica Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is MYOB Acumatica the right Order Management solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179531/MYOB-Advanced/reviews

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MYOB Acumatica

4.1 (77)

[View alternatives](https://www.capterra.com/p/179531/MYOB-Advanced/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of MYOB Acumatica

## Showing most helpful reviews

Showing 26-50 of 77 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PM

Peter M.  
CFO  
Printing  
Used the software for: 2+ years

### "MYOB there are better choices"

June 11, 2025

1.0

We had one upgrade that took excel reporting offline for a month, support from MYOB is usually an email saying they can't replicate. MYOB uses cached mode a lot to address its performance issues and then this causes issues with the cached record being used instead. So, you can see on the screen say the TEST company but actually you are in the Live company and it's only the URL that shows this. MYOB recently told all users that they had changed their terms from "month by month" to annual subscription. And if you increase your user count then you are committed until the end of the 12 month term but if you reduce your user count then you must still pay the same amount until the end of the 12 month term

Pros

This is a basic accounting software with inventory. Xero offers a better solution with add-ons and friendlier pricing.

Cons

There are better products like Business Central that are a lot cheaper, more features and stronger designed. MYOB only handles foreign currency based on one master currency, its inventory valuation is by warehouses so you land up with different unit costs across warehouses, its licensing is complex and doesn't always work, the use of subaccounts instead of dimensions is messy as every GL code lands up with a subaccount, it doesn't have AI, the database structure is complex so reporting for inventory is particularly difficult. Job costing doesn't fully integrate with accounts payable.

Review Source

JA

Jafar A.  
Coordinator  
Information Technology and Services  
Used the software for: I used a free trial

### "Excellent all‑around for teams"

December 9, 2025

4.0

Using ProEst has really streamlined our operations. Estimate creation and invoicing are simple yet powerful, and staff management integration means we’ve cut down on admin overhead. I feel secure trusting the system thanks to good security practices, and customer support always helps when we hit a snag. Overall, a strong tool that delivers real value.

Pros

ProEst gives me confidence because of its strong security, and the estimate creation tools are straightforward and useful. I like how invoicing and staff management are built in so I don’t need separate systems. The customer support has been responsive when I had questions, which matters a lot. The only issue I’ve had is a small bug in quote duplication — otherwise, it’s a great value.

Cons

Quotes and quote management are handy and pretty intuitive. The value for money feels fair for a small business. However, customer support can be slow at times and the UI feels a bit clunky when managing a large number of invoices. It’s useful, but it could use polish

Review Source

Clara R.  
QA Manager  
Banking  
Used the software for: 1-2 years

### "Reliable ERP with Room to Improve."

November 9, 2025

4.0

A solid ERP for large organizations. Once configured, it delivers excellent visibility and control over financial operations.

Pros

A strong financial tool with reporting and automation features. Integrations work smoothly once properly configured.

Cons

It has a complex setup and steep learning curve for non-technical users. Support response times could be faster.

Review Source

TP

Tim P.  
Managing Director  
Food & Beverages  
Used the software for: 2+ years

### "Product performance diabolical"

April 1, 2025

1.0

Product & Performance Issues. Acumatica is difficult to set up and navigate. Customization Challenges – While it offers supposed flexibility, deep customization is often required and is expensive development work. System Performance – slow performance when handling large datasets, and sometimes even small. Expensive for a small businesses – MYOB Acumatica’s pricing structure isn’t always SMB-friendly. Hidden Costs – Customizations, integrations, and support can add up quickly. Customer Support & Service - Inconsistent Support – long response times, lack of local support. Heavy dependence on resellers and third-party consultants.

Pros

We have really struggled with MYOB Acumatica for 4+ years, and we still cannot get anyone to give us a clear understanding of what is going on. There are a couple of good people, but the majority could not care who you are. It has cost us an insurmountable amount of money to develop, fix and more importantly, we have lost customers and staff due to the pain it has caused us.

Cons

The development and platform team offer no real information about the work they are billing you for and really offer no insight to the issues they are fixing. This makes it really challenging to trust them, but even worse it is challenging to budget, manage costs and run your business. Then this will recur every year in an upgrade, with no record of previous issues. so you will pay for the same resolutions the next year.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing MYOB Acumatica

Netsuite didnt seem like it offered anything special.

Switched from

[Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)

LOL looking for a product that would plug into other systems easier.

Review Source

DM

Dale M.  
Business Management  
Construction  
Used the software for: 1-2 years

### "Not worth the financial risk at this time. "

March 18, 2025

1.0

Very disappointing. There is no one trainer that knows the product inside out, you are being trained by different people who know different components of the product, and they are also learning as they go in some cases. That's if they call you back as the wait can be 5 minutes or it can be 2 weeks when someone takes a holiday.

Pros

It's supposed to be an all encompassing product for our business which is exactly what we were looking for. It was cloud based.

Cons

The base cost and ongoing monthly bills for support, licences and add on app is astronomical. It has a very outdated interface and is not intuitive. It takes 10 times longer to enter an invoice or do anything, than in MYOB Account Right. Mistakes can not easily be corrected or edited which is frustrating, creating a mess in the records. When MYOB does an "improvement" they increase our monthly bill at the same time to cover their costs. Ideally, they should wear the cost of any improvements of this ERP system. If you want to create a simple customised template for an invoice etc, it's not possible. You can pay someone around $800 to customise it for you, but they will not teach you to do it yourself without further costs involved.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

We expected MYOB Advanced/Acumatica would be everything we needed.

Review Source

Response from MYOB

March 20, 2025

Hi We are disappointed to hear of your experience. Could you please email feedback@myob.com with your account details and our Customer Resolutions team will reach out to you. Sarah MYOB

Lyndsey P.  
Admin  
Consumer Services  
Used the software for: Less than 6 months

### "New system equals new learning curves"

November 6, 2025

4.0

Pros

The fact you can have a detailed list of every movement of each document allows a great trail for all users to follow each purchase order, sales order and inventory movement

Cons

There is a lot of steps and until we all get used to the new system it is a lot of work but hopefully the flow will be more seemless

Switched from

[MYOB Greentree](https://www.capterra.com/p/226722/MYOB-Greentree/)

to grow the business for the expansion and growth

Review Source

KC

Kaye C.  
Finance Controller  
Food Production  
Used the software for: 2+ years

### " Credit Controller"

March 4, 2025

4.0

It has been good. Coming. From Greentree MYOB fitted in without too much problems.Fields we’re compatible

Pros

I like the how easy MYOB is to use. Also MYOB have great tutorials

Cons

Some programmes are hard to modify reports we’re a problems

Alternatives considered

[Pronto Xi](https://www.capterra.com/p/72369/Pronto-Xi/)

Reason for choosing MYOB Acumatica

Local presence and support, pricing & integration

Switched from

[MYOB Greentree](https://www.capterra.com/p/226722/MYOB-Greentree/)

We were growing out of our exo solution and our space

Review Source

KF

Kayenat F.  
Business Analyst  
Security and Investigations  
Used the software for: 6-12 months

### "A Comprehensive and Reliable Business Management Platform"

December 14, 2025

5.0

Overall, my experience with MYOB Acumatica has been positive. It is a powerful system with strong capabilities across accounting, reporting, and project tracking. While it requires time to learn, it performs reliably and feels well-suited for long-term use.

Pros

MYOB Acumatica offers strong accounting and reporting features with good security controls. Project tracking and estimate creation are well integrated, making it easier to manage financial and project data in one place.

Cons

The learning curve can be steep at first, especially for new users. Some features require time and support to fully understand and configure.

Review Source

CR

Cory R.  
OPS  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "MOYB ACUMATIC 2025"

December 12, 2025

4.0

The ability to access real-time data from anywhere is a significant advantage. can be customized to suit specific business needs, a key selling point for many.

Pros

Appreciate having finance, sales, inventory, project management, and payroll all in one integrated system, which streamlines operations and eliminates data silos. This reduces manual data entry and improves overall efficiency.

Cons

Very difficult to fix errors, as the system offers no ability to simply delete or amend certain transactions, creating messy records.

Review Source

rP

ryan P.  
Clerk  
Retail  
Used the software for: Less than 6 months

### "Getting your money right"

December 15, 2025

5.0

I think it is a great way to implement accounting within any size business, especially when looking for efficient systems.

Pros

I like the full general ledger, accounts payable and receivable and bank reconciliation capabilities.

Cons

The platform has a learning curve, especially for people new to enterprise style accounting systems.

Review Source

KJ

Kerryn J.  
Finance Manager  
Hospitality  
Used the software for: 2+ years

### "It’s customisable"

March 5, 2025

4.0

Love it and have customised it to save time.

Pros

It is fully customisable. Filtering information is a breeze.

Cons

Slow response time in user interface. Intimidating for a user to learn.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Too big for existing software. Xxxxxxxxxx

Review Source

NR

Nicolette R.  
Finance manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Upgrade issue"

March 4, 2025

3.0

Still leaning but our Communicat consultant, \[sensitive content hidden\], is very supportive.

Pros

The variety of report options is great for our organisation.

Cons

Recent upgrade created issues with our ProSpend software and they wouldn’t synch. Took more than 24 hours to rectify which wasn’t good.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing MYOB Acumatica

For the ongoing support from Communicat.

Switched from

[eXo Platform](https://www.capterra.com/p/143787/eXo-Platform/)

EXO was not going to be supported in the future

Review Source

DK

Daksh K.  
CFO  
Construction  
Used the software for: 1-2 years

### "Great innovative product "

March 5, 2025

4.0

Been great. Been with the product for over 5 years

Pros

The capability to customize, the innovation that’s been thought through

Cons

MYOB app - doesn’t work for the user interface

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Not able to customize; used to crash; payroll issues

Review Source

MH

Marcus H.  
Sales Rep  
Railroad Manufacture  
Used the software for: 1-2 years

### "Myob advanced was alright"

November 19, 2024

2.0

inventory side was great but financial side was difficult

Pros

having finance and inventory in one system.

Cons

finance and inventory did not talk well with each other and the same report in different areas did not match.

Switched from

[Unleashed](https://www.capterra.com/p/126644/Unleashed/)

need one system for finance and inventory

Review Source

MA

Mike A.  
Owner  
Food & Beverages  
Used the software for: I used a free trial

### "MYOB review"

August 31, 2025

5.0

As I previously stated my overall experience was great drone security to management four stars across the board

Pros

Was easy to use highly recommended customer support is phenomenal one of the best programs out there

Cons

I have nothing negative to say my experience was truly wonderful I am happy and would highly recommend

Review Source

MY

Michelle Y.  
CFO  
Apparel & Fashion  
Used the software for: I used a free trial

### "Above the rest "

October 8, 2025

4.0

reviews from the beginning so that's the least overall I was pleased I feel like customer service is about the only thing just to be more relatable to the customer

Pros

I like most was the reviews that I read before I bought the product on and it seemed like an elite products different from the other products that I had researched

Cons

At least customer service was not that far from where I expected it to be for the company reviews from the beginning so that's the least

Review Source

SB

Stephanie B.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "MYOB has really made my buisness improve!"

June 20, 2025

5.0

Pros

MYOB has turned my business around. I have enjoyed using the program. The program is easy to use and requires Lil Time training.

Cons

I liked everything about MYOB compared to other programs I’ve used in the past. It was much easier to adapt to and really helped my business.

Review Source

RF

Rose F.  
Company secretary  
Civil Engineering  
Used the software for: 1-2 years

### "Myob business review"

December 6, 2024

4.0

Pros

Peocessing abailities are varied and practical

Cons

App often crashed and you needed to wait to get it up and running again

Review Source

KR

Kennedee R.  
Manager  
Architecture & Planning  
Used the software for: Less than 6 months

### "Awesome experience "

January 13, 2025

5.0

10/10 great experience and would definitely recommend to close friends and familg

Pros

I feel as if it’s beneficial and Amazing

Cons

The price and just the wait time for using the product

Review Source

DD

Damian D.  
Senior accountant  
Accounting  
Used the software for: 1-2 years

### "Great payroll software on"

December 21, 2024

5.0

Pros

Great payroll software easy to use pull-up reports

Cons

Nothing in particular very efficient and effective software

Review Source

AA

Amaka A.  
Management  
Marketing and Advertising  
Used the software for: I used a free trial

### "My Take on MYOB"

March 14, 2025

5.0

Good and handy for what I needed it for at the time

Pros

Easy to use and manageable some user friendly option

Cons

Nothing at it is a good system for a beginner and advanced user

Review Source

sB

sunil B.  
Customer Service Consultant  
Retail  
Used the software for: I used a free trial

### "Great all in one cloud-based ERP solution!"

January 16, 2025

4.0

Overall, due to the scalability, usability, industry-specific editions, real-time data, feature to automate manual processes, and well integration with other apps, it is a worthwhile software to have.

Pros

MYOB Acumatica can provide accurate, real-time data which is a significant feature.

Cons

Workflow for receivables can tend to be awkward at times.

Review Source

TK

Tair K.  
Associate Director  
Accounting  
Used the software for: Less than 6 months

### "MYOB review"

July 17, 2024

5.0

Overall positive experience as we reached our goals

Pros

It was good experience for using financial information for further reporting

Cons

A bit of time required to get along and understand the process, but easy afterwards

Review Source

Ali Sally H.  
Human Resources Manager  
Real Estate  
Used the software for: 2+ years

### "Myob aAdvanced, a complete business solution. "

August 10, 2021

5.0

My experience in using MyOB Advanced is great. I'm dealing with customer services and Human Resources works. MyOB Advanced helps me and my company to be more responsible and gives more measurable and satisfied services to our workers and clients.

Pros

MyOB Advanced offers a lot of modular but integrated accounting functionities, easy to use and comes with real time cloud base activities. You can accomplish any accounting tasks that deal with your team and clients anywhere and anytime.

Cons

MyOB Advanced ease complications of any accounting system, that's why the UI design should developed to be more intuitive and user friendly.

Review Source

NF

Nick F.  
Director  
Wholesale  
Used the software for: 6-12 months

### "Appalling performance and customer support from MYOB including Head of Product at MYOB"

March 30, 2023

1.0

When the system is working properly, it is good. It took around 5 months to get it running properly in terms of the correct sequence of 'business events'. There were problems with the choice of inventory allocation process for the sales orders so we had problems with back-ordered stock arriving and triggering pick slips. For the past 3 months, we have had major problems with MYOB's hosting of the service which has ranged from zero access to the system, to system drop outs to 'business events' not firing. Our local consultant has been on the job chasing MYOB with support tickets. We are now 3 months in with little to no contact from MYOB and no hint of what the problem is or what the fix is. Incredibly we have recently heard through our consultant that MYOB is scheduling an upgrade to our service in around 5 months time. We are no clearer as to what the problem is nor whether this upgrade will fix the problem. Nor an explanation as to why it has taken 3 months to arrive at this point of requiring an upgrade. Nor an explanation as to why it will take 5 months. Nor whether it can be brought forward.

Pros

It is cloud based and simple to access over web browers. Looks like it does most things well to run our business.

Cons

It was a complex job to get the system running smoothly, probably taking around 6 months. We migrated from MYOB EXO which was a good product but we felt it was outdated and increasinly poorly supported by MYOB. We understood from our local implementation partner that MYOB were applying a lot more resources to Advanced and it would be their go-to mid tier product going forward.

Reason for choosing MYOB Acumatica

Generally described above. We have other systems we want to integrate but the system is too unstable at this stage to support additional systems. We implemented a Big Commerce integration ourselves. That was pretty straight forward and we figured it would be quicker and easier to learn that ourselves than rely on our consultant or MYOB.

Review Source

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