helppeople

helppeople Cloud


Who Uses This Software?

¡Conoce porque somos el mejor help desk ITIL Cloud de América Latina! con más de 2 millones de usuarios que dan testimonio de su éxito usando nuestra herramienta, además con 15 procesos PinkVERIFY.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $4.99/month/user
  • Pricing Details
    Price per Agent per Month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • helppeople
  • helppeoplecloud.com
  • Founded 2000
  • Colombia

About helppeople Cloud

Help desk software designed to optimize the technical support and management of the IT area.


helppeople Cloud Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

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