--- title: "Felix Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Felix the right Procurement solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/179547/Felix/reviews/" page_type: "reviews" language: "en" --- Felix 4.7 (31) [View alternatives](https://www.capterra.com/p/179547/Felix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 10th, 2026 # Reviews of Felix Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews AM Ana M Supply Chain System CoordinatorConstruction, 201 - 500 employeesUsed the software for: More than 2 years. “Supplier Management and report of this moduleRFQ direct communication (messages) with suppliersUser friendly, easy to use.“ March 21, 2023 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DZ Denis Z. Finance Officer Environmental Services Used the software for: Less than 6 months ### "Felix is your piece of mind! " December 3, 2024 5.0 Pretty amazing tool. The whole company will be able to see if a vendor is a good performing vendor or not. They will also be able to find a vendor based on location and what they do. A real live library! As good as Google! Pros For us Felix is a peace of mind tool that allows to work without worries. It's so practical to have Felix look after all the insurances for our subcontractors!! Also helps staff members to find a supplier they can use based on location and activity. Cons Maybe not as user friendly that we would liked on the supplier review process but nothing dramatic! Review Source KO Kylie O. Procurement Specialist Mining & Metals Used the software for: 6-12 months ### "Felix Vendor and Contract Management Software review" February 28, 2023 4.0 Pros I like the vendor managed model, where the vendor is responsible for maintaining the compliance documents and information. I also love the contract module, as it provides a level of contract visibility without too much input and ongoing management. Cons Lack of vendor engagement, including Felix involvement in prompting. Limitations in catering for multiple vendor's sub entities. Also restrictions in vendor's being able to update/alter their company details ie. ABN, change of contact. Review Source RK Randa K. IT Engagement Lead Construction Used the software for: 6-12 months ### "Felix is a great way to work with vendors" December 11, 2024 4.0 The implementation process and ongoing support has been unreal! Pros user friendly, intuitive design that's is easy to navigate. Its been a great way to communicate with our vendors. the prequalification module is top notch. Cons RFA Approval process is simple but our DOA is quite complex. Alternatives considered [SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/) Reason for choosing Felix usability of Felix over more complex systems Review Source RD Rhoda D. Contract Administrator Mining & Metals Used the software for: Less than 6 months ### "Easy Vendor Management" March 10, 2023 5.0 Excellent experience. Easy to use and makes contract management and Request for Quote Processes easy.We used all the modules and the tied in well to enhance the overall procurement system. Pros Easy to use, great customer service who took action quickly and discussed better options to get what we wanted. Easy downloads of data. Easy to use with Vendors. Cons We used Felix a bit differently to how it was set up for Client Contract Management but it worked well. Felix is still working on this new feature. Review Source LR Louise R. Strategic Procurement Coordinator Government Administration Used the software for: 2+ years ### "Panel Management for Council" February 17, 2023 5.0 Contractor Compliance management and open and transparent procurement practices via market approach Pros The platform enables Council to effectively manage its panel arrangements of suppliers for core council business activities. It assists Council in contractor compliance management and the request for quote tool for repeat contractor engagement providing clear and transparent procurement processes meeting its legislative obligations. Cons The background colours could be improved on. It can sometimes be difficult to differentiate between data entry cells and the generic background. Data Analytics and reports / statistics would be ideal to be able to run by the user rather than a request to the help team. Reason for choosing Felix Felix captures Local suppliers that are not under the LGAQ arrangements with Local Buy. The clear segregation of suppliers under the separate contracted arrangements ensures Council can clearly demonstrate it is meeting its obligations for the development of competitive business and industry. Review Source AM Ana M. Supply Chain System Coordinator Construction Used the software for: 2+ years ### "Review " March 21, 2023 4.0 Felix has been a great tool to support our quality standard on the onboarding process, following quality Obligations ISO 9001:2015 Clause 8.4 “Control of externally provided processes, products and services” Capturing our entire Supplier network in one place with internal team visibility to extract compliance very easily. Pros Supplier Management and report of this moduleRFQ direct communication (messages) with suppliersUser friendly, easy to use.Support responses very efficient and quick Cons Sourcing module reporting is not good.Bulk update support for supplier profile according to responses on QuestionnaireFor big projects where lot of documents are involved a customisation for uploading files is not very friendly.Unlimited Suppliers license no longer an option, especially when we are calling/adding supplier to know about your product. Dashboard is not a dashboardOverpriced Review Source SA Samantha A. Contracts Officer Mining & Metals Used the software for: 2+ years ### "User friendly software catered to the needs of the industry" February 16, 2023 5.0 Fantastic. Some of the best customer service around. Constantly striving to improve and provide the best platform for its customers and the industry Pros The software significantly improved our compliance along with the time spent on onboarding a vendor. We’ve estimated we have saved over 90hours a week since implementing the software while tripling our database numbers Cons Very little to dislike about this software. Any issue encountered has always been promptly addressed by the Felix team. Review Source BD Bruce D. Commercial & Procurement Maritime Used the software for: 2+ years ### "Felix - Fit for Purpose Procurement" July 5, 2023 5.0 Vendor pre-qual, vendor compliance, contracts and management - all now easily achieved in one system, useable across the company. Pros Does all of what it claims. You get to use almost 100% of the capability unlike most systems. Cons Would like to be able to customise some functions a little more rather than global controls Reason for choosing Felix Best fit for our requirements, affordable price, ease of implementation without IT reliance. Review Source PT Prema T. Procurement Manager Civil Engineering Used the software for: 1-2 years ### "Prema's Review" February 17, 2023 5.0 Really fantastic to use - I have recommended this to one more company already where my previous manager is working Pros It accommodates most of our procurement plan requirements and easy to produce useful reports for the senior management. Cons Scale the prices are currently in whole number increments but this needs to get in decimals so that we can scale the price more appropriately. Review Source AM Andrew M. Head of Procurement Real Estate Used the software for: 6-12 months ### "Excellent Vendor management capabilities" November 21, 2022 5.0 Pros Easy to use and great implementation team at Felix Cons The process to onboard non General Suppliers can be improved Review Source Lisa C. Procurement Specialist Oil & Energy Used the software for: 6-12 months ### "User-Friendly Tool with Friendly Support" August 27, 2026 5.0 Felix centralizes vendor information, stores and manages insurances, automates follow-ups, and maintains a clear audit history for requests for quotes, simplifying our vendor management. Its user-friendly interface and helpful support team make it easy to navigate and customize to our needs. Pros I really appreciate Felix for its user-friendly interface. It's not cluttered, making it easy to search and filter suppliers, and the tags feature is great for identifying suppliers. The implementation support was amazing, with the Felix team understanding and interpreting our needs with professionalism, guidance, and detail. I also enjoy having all vendor information in one accessible location, simplifying the vendor management process. Additionally, our ongoing support person is very helpful and great to deal with. Felix has made our lives so much easier, and I would highly recommend it. Cons The request for quote system has some limitations and the dashboard is quite basic. We've asked for more columns on the RFQ home screen and a better award process, but for now, we can make do with how the system is Alternatives considered [SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/) Reason for choosing Felix The user-friendly interface was a big selling point and that there is no cost to our suppliers to use Felix. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Felix provides us a solution to keep all vendor information in one location instead of dealing with excel documents and multiple emails to onboard suppliers. Review Source Saket C. IT Project Manger Construction Used the software for: 1-2 years ### "IT Project Manager" August 26, 2026 5.0 This is an outstanding tool that is both user-friendly and easy to roll out across an organization. Felix and his team offer exceptional customer support, supported by a strong and agile development team that is always ready to tailor the solution to evolving business needs. Their flexibility, responsiveness, and dedication to customer success truly set them apart. Pros The platform features a clean and user-friendly interface, complemented by an intuitive dashboard and robust reporting system. Its wide range of customization options allows organizations to tailor the solution to their specific needs, making implementation and adoption both efficient and seamless. Cons Some of the fields and terminology are specific to the Oceania region, which can occasionally create confusion for North American clients. Adapting these elements to align with regional expectations would further enhance the user experience Alternatives considered [Avetta](https://www.capterra.com/p/145741/AuditGUARD/) Reason for choosing Felix Due to its easy design and customization features Review Source NK Naseef K. Site Engineer Construction Used the software for: 6-12 months ### "A Valuable Platform for Vendor Management" August 27, 2026 5.0 Overall, my experience with Felix has been positive. It provides an efficient and well-organized platform for managing vendors and suppliers, helping streamline processes and improve visibility Pros Felix makes vendor and supplier management simple and efficient. The centralized supplier information, easy onboarding, and strong document management features improve visibility, compliance, and overall process efficiency. Cons Overall, Felix is a strong platform, but there is room for improvement in system responsiveness, workflow efficiency, and reporting customization. Simplifying navigation and reducing the number of steps for common tasks would make the user experience even better. Review Source AK Anirudh K. Procurement Manager Construction Used the software for: 1-2 years ### "Centralised Procurement and Vendor Management" August 26, 2026 5.0 Very impressive overall experience. Its good having all our vendor data in one place, along with detailed records of procurement activity across projects Australia wide, has significantly improved visibility and efficiency. Pros Felix’s Vendor Management module provides a simple and efficient way to manage supplier onboarding, compliance and vendor information. Cons The UI and dashboard layout could be more intuitive and streamlined, as some information and functions can be difficult to navigate and locate. Review Source Mohammad M. Procurement Officer Construction Used the software for: 6-12 months ### "Reliable Procurement Platform" August 26, 2026 5.0 Overall, Felix has been a useful and reliable platform. It helps improve visibility and consistency in procurement processes, although there are opportunities to enhance usability and reduce the effort required for some routine tasks. Pros What I liked most about Felix was its user-friendly interface and intuitive workflow. It makes it easy to track tasks, collaborate with team members, and find the information I need without unnecessary complexity. The platform is reliable, efficient, and helps streamline day-to-day work. Cons While Felix is a valuable platform, there is room for improvement in usability and efficiency. Simplifying navigation, improving search functionality, and making it easier to access historical data, previous orders, and supplier performance information would significantly enhance the user experience. Review Source KF Kai F. Project Engineer Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Easy, Reliable and Convenient" August 26, 2026 5.0 My overall experience with Felix has been very positive. The service is easy to use, reliable, and convenient, and everything has been straightforward so far. Pros Felix is very easy to use, convenient and straightforward. The whole process is simple, and the service has been reliable and hassle-free. Cons There are no major issues so far. Some small improvements could make the experience even smoother, but overall I am very satisfied with Felix. Review Source Fernando L. Bid Manager Construction Used the software for: 6-12 months ### "The final Procurement Software for Contractor Companies." August 26, 2026 5.0 The overall experience has been outstanding. FELIX team is supportive, flexible and professional, always ready to support. Pros FELIX is a contractor oriented software that required minimal adjustments to support our Procurement processes. Cons Still some specific adjustments were not possible since they were transversal to all the users worldwide. Review Source NG Naomi G. Senior Procurement Coordinator Mining & Metals Used the software for: 6-12 months ### "Felix platform " December 11, 2024 5.0 The platform is very user friendly and easy to navigate. It has also assisted with streamlining the requests for tender process and reduces repetitive tasks when sending multiple requests out for tender. The vendor onboarding process is simple to use and leaves the vendor responsible for loading their compliance documents and ensuring that those documents are kept up to date. I would highly recommend the platform to other companies. Pros The vendor management system Requests for tender Cons POP functionality could be streamlined where dates are automatically updated instead of us having to manually add in date adjustments. Communications with vendors post tender closing - system should allow us to send out multiple clarifications without blocking previous clarifications. Review Source JD JJ D. Procurement Coordinator Construction Used the software for: 6-12 months ### "Opinions of an administrator relating to implementing Felix" December 13, 2024 5.0 Love it! It is an amazing system to use, unfortunately it is too restrictive in that even administrators cannot add/amend information in vendor profiles. Pros It is user friendly and easy to navigate. The support I have received to date is also great. Cons Being vendor-managed profiles, when vendors do not provide specific information which would make it easier for users to find vendors for specific needs, even as an administrator I cannot add/edit information on their behalf. This is the most frustrating part of Felix. Review Source TW Tina W. Procurement Co-ordinator Construction Used the software for: 6-12 months ### "Felix is worthwhile to try" December 11, 2024 4.0 Though the system sometime is out of function due to system glitch, reporting needs to improve and it takes some time to get response from the support team sometimes, Felix is a good tool to be used to manage vendor and for sourcing process. It provides a platform to manage contract, vendor, compliance document in one place. Pros \[sensitive content hidden\] provided fantastic service with their professional advice to resolve potential concerns and actual issues in practice. Cons It would save a lot of time on back and forth checking if the person who did the data migration and questionnaire uploading can pay attention to details and check what he has done before delivering to clients. Review Source AN Ayden N. Environmental Graduate Construction Used the software for: Less than 6 months ### "Great Tool!" June 18, 2023 5.0 Pros As I am still a new user I have yet to discover all of the features, but what I am using has been fantastic - sending off the questionnaires to our prospective contractors and having the program do the rest is amazing! Cons Would love an export feature for the answers as currently it isn't possible, but that's not a huge thing as we are only doing one or two at a time. Review Source AS Aayush S. Project Engineer Construction Used the software for: 2+ years ### "Felix Review" October 26, 2022 5.0 Made our company more organized. Pros It is useful for getting new contractors and suppliers in the system. Cons The documents uploaded by the suppliers cannot be seen by the user who invited the supplier. Review Source SH Samera H. Procurement officer Construction Used the software for: 1-2 years ### "Buyer" November 17, 2022 4.0 Pros Easy to add suppliers and send all the Tendring documents together and also communication. Cons easy to add all documents together and no limitation of volumes of documents. Review Source KO Karen O. Recruitment Advisor Mining & Metals Used the software for: Less than 6 months ### "Recruitment Management" October 26, 2022 4.0 Enjoy using the system on a daily basis because it allows you to track and respond to different aspects of the recruitment process Pros The ability to locate information easily, track records, transparency across the team and excellent reporting capabilities Cons Time taken to understand each category and sometimes a lot of information to absorb in a short period of time Review Source KN Krish N. Senior Contracts Administrator Construction Used the software for: 6-12 months ### "Easy to navigate and access records" October 31, 2022 5.0 It is an excellent tools for budget, forecasting and tracking actuals. Pros Compatibility with simple tools like excel. Cons The software closes on its own in a few occasions Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.