# Felix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Felix the right Procurement solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179547/Felix/reviews --- Felix 4.6 (24) [View alternatives](https://www.capterra.com/p/179547/Felix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Felix Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews AM Ana M Supply Chain System CoordinatorConstruction, 201 - 500 employeesUsed the software for: More than 2 years. “Supplier Management and report of this moduleRFQ direct communication (messages) with suppliersUser friendly, easy to use.“ March 21, 2023 ## Showing most helpful reviews Showing 1-24 of 24 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NG Naomi G. Senior Procurement Coordinator Mining & Metals Used the software for: 6-12 months ### "Felix platform " December 11, 2024 5.0 The platform is very user friendly and easy to navigate. It has also assisted with streamlining the requests for tender process and reduces repetitive tasks when sending multiple requests out for tender. The vendor onboarding process is simple to use and leaves the vendor responsible for loading their compliance documents and ensuring that those documents are kept up to date. I would highly recommend the platform to other companies. Pros The vendor management system Requests for tender Cons POP functionality could be streamlined where dates are automatically updated instead of us having to manually add in date adjustments. Communications with vendors post tender closing - system should allow us to send out multiple clarifications without blocking previous clarifications. Review Source JD JJ D. Procurement Coordinator Construction Used the software for: 6-12 months ### "Opinions of an administrator relating to implementing Felix" December 13, 2024 5.0 Love it! It is an amazing system to use, unfortunately it is too restrictive in that even administrators cannot add/amend information in vendor profiles. Pros It is user friendly and easy to navigate. The support I have received to date is also great. Cons Being vendor-managed profiles, when vendors do not provide specific information which would make it easier for users to find vendors for specific needs, even as an administrator I cannot add/edit information on their behalf. This is the most frustrating part of Felix. Review Source TW Tina W. Procurement Co-ordinator Construction Used the software for: 6-12 months ### "Felix is worthwhile to try" December 11, 2024 4.0 Though the system sometime is out of function due to system glitch, reporting needs to improve and it takes some time to get response from the support team sometimes, Felix is a good tool to be used to manage vendor and for sourcing process. It provides a platform to manage contract, vendor, compliance document in one place. Pros \[sensitive content hidden\] provided fantastic service with their professional advice to resolve potential concerns and actual issues in practice. Cons It would save a lot of time on back and forth checking if the person who did the data migration and questionnaire uploading can pay attention to details and check what he has done before delivering to clients. Review Source DZ Denis Z. Finance Officer Environmental Services Used the software for: Less than 6 months ### "Felix is your piece of mind! " December 3, 2024 5.0 Pretty amazing tool. The whole company will be able to see if a vendor is a good performing vendor or not. They will also be able to find a vendor based on location and what they do. A real live library! As good as Google! Pros For us Felix is a peace of mind tool that allows to work without worries. It's so practical to have Felix look after all the insurances for our subcontractors!! Also helps staff members to find a supplier they can use based on location and activity. Cons Maybe not as user friendly that we would liked on the supplier review process but nothing dramatic! Review Source RK Randa K. IT Engagement Lead Construction Used the software for: 6-12 months ### "Felix is a great way to work with vendors" December 11, 2024 4.0 The implementation process and ongoing support has been unreal! Pros user friendly, intuitive design that's is easy to navigate. Its been a great way to communicate with our vendors. the prequalification module is top notch. Cons RFA Approval process is simple but our DOA is quite complex. Alternatives considered [SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/) Reason for choosing Felix usability of Felix over more complex systems Review Source KO Kylie O. Procurement Specialist Mining & Metals Used the software for: 6-12 months ### "Felix Vendor and Contract Management Software review" February 28, 2023 4.0 Pros I like the vendor managed model, where the vendor is responsible for maintaining the compliance documents and information. I also love the contract module, as it provides a level of contract visibility without too much input and ongoing management. Cons Lack of vendor engagement, including Felix involvement in prompting. Limitations in catering for multiple vendor's sub entities. Also restrictions in vendor's being able to update/alter their company details ie. ABN, change of contact. Review Source RD Rhoda D. Contract Administrator Mining & Metals Used the software for: Less than 6 months ### "Easy Vendor Management" March 10, 2023 5.0 Excellent experience. Easy to use and makes contract management and Request for Quote Processes easy.We used all the modules and the tied in well to enhance the overall procurement system. Pros Easy to use, great customer service who took action quickly and discussed better options to get what we wanted. Easy downloads of data. Easy to use with Vendors. Cons We used Felix a bit differently to how it was set up for Client Contract Management but it worked well. Felix is still working on this new feature. Review Source LR Louise R. Strategic Procurement Coordinator Government Administration Used the software for: 2+ years ### "Panel Management for Council" February 17, 2023 5.0 Contractor Compliance management and open and transparent procurement practices via market approach Pros The platform enables Council to effectively manage its panel arrangements of suppliers for core council business activities. It assists Council in contractor compliance management and the request for quote tool for repeat contractor engagement providing clear and transparent procurement processes meeting its legislative obligations. Cons The background colours could be improved on. It can sometimes be difficult to differentiate between data entry cells and the generic background. Data Analytics and reports / statistics would be ideal to be able to run by the user rather than a request to the help team. Reason for choosing Felix Felix captures Local suppliers that are not under the LGAQ arrangements with Local Buy. The clear segregation of suppliers under the separate contracted arrangements ensures Council can clearly demonstrate it is meeting its obligations for the development of competitive business and industry. Review Source AM Ana M. Supply Chain System Coordinator Construction Used the software for: 2+ years ### "Review " March 21, 2023 4.0 Felix has been a great tool to support our quality standard on the onboarding process, following quality Obligations ISO 9001:2015 Clause 8.4 “Control of externally provided processes, products and services” Capturing our entire Supplier network in one place with internal team visibility to extract compliance very easily. Pros Supplier Management and report of this moduleRFQ direct communication (messages) with suppliersUser friendly, easy to use.Support responses very efficient and quick Cons Sourcing module reporting is not good.Bulk update support for supplier profile according to responses on QuestionnaireFor big projects where lot of documents are involved a customisation for uploading files is not very friendly.Unlimited Suppliers license no longer an option, especially when we are calling/adding supplier to know about your product. Dashboard is not a dashboardOverpriced Review Source SA Samantha A. Contracts Officer Mining & Metals Used the software for: 2+ years ### "User friendly software catered to the needs of the industry" February 16, 2023 5.0 Fantastic. Some of the best customer service around. Constantly striving to improve and provide the best platform for its customers and the industry Pros The software significantly improved our compliance along with the time spent on onboarding a vendor. We’ve estimated we have saved over 90hours a week since implementing the software while tripling our database numbers Cons Very little to dislike about this software. Any issue encountered has always been promptly addressed by the Felix team. Review Source BD Bruce D. Commercial & Procurement Maritime Used the software for: 2+ years ### "Felix - Fit for Purpose Procurement" July 5, 2023 5.0 Vendor pre-qual, vendor compliance, contracts and management - all now easily achieved in one system, useable across the company. Pros Does all of what it claims. You get to use almost 100% of the capability unlike most systems. Cons Would like to be able to customise some functions a little more rather than global controls Reason for choosing Felix Best fit for our requirements, affordable price, ease of implementation without IT reliance. Review Source PT Prema T. Procurement Manager Civil Engineering Used the software for: 1-2 years ### "Prema's Review" February 17, 2023 5.0 Really fantastic to use - I have recommended this to one more company already where my previous manager is working Pros It accommodates most of our procurement plan requirements and easy to produce useful reports for the senior management. Cons Scale the prices are currently in whole number increments but this needs to get in decimals so that we can scale the price more appropriately. Review Source AM Andrew M. Head of Procurement Real Estate Used the software for: 6-12 months ### "Excellent Vendor management capabilities" November 21, 2022 5.0 Pros Easy to use and great implementation team at Felix Cons The process to onboard non General Suppliers can be improved Review Source AN Ayden N. Environmental Graduate Construction Used the software for: Less than 6 months ### "Great Tool!" June 18, 2023 5.0 Pros As I am still a new user I have yet to discover all of the features, but what I am using has been fantastic - sending off the questionnaires to our prospective contractors and having the program do the rest is amazing! Cons Would love an export feature for the answers as currently it isn't possible, but that's not a huge thing as we are only doing one or two at a time. Review Source AS Aayush S. Project Engineer Construction Used the software for: 2+ years ### "Felix Review" October 26, 2022 5.0 Made our company more organized. Pros It is useful for getting new contractors and suppliers in the system. Cons The documents uploaded by the suppliers cannot be seen by the user who invited the supplier. Review Source SH Samera H. Procurement officer Construction Used the software for: 1-2 years ### "Buyer" November 17, 2022 4.0 Pros Easy to add suppliers and send all the Tendring documents together and also communication. Cons easy to add all documents together and no limitation of volumes of documents. Review Source KO Karen O. Recruitment Advisor Mining & Metals Used the software for: Less than 6 months ### "Recruitment Management" October 26, 2022 4.0 Enjoy using the system on a daily basis because it allows you to track and respond to different aspects of the recruitment process Pros The ability to locate information easily, track records, transparency across the team and excellent reporting capabilities Cons Time taken to understand each category and sometimes a lot of information to absorb in a short period of time Review Source KN Krish N. Senior Contracts Administrator Construction Used the software for: 6-12 months ### "Easy to navigate and access records" October 31, 2022 5.0 It is an excellent tools for budget, forecasting and tracking actuals. Pros Compatibility with simple tools like excel. Cons The software closes on its own in a few occasions Review Source AN Alex N. Commercial Manager Construction Used the software for: Less than 6 months ### "Alex's review 15/11/2022" November 15, 2022 4.0 One of the key benefits I have found is provided by the product is the consolidation of the compliance requirements for vendors that our business seeks to engage. This assists in the procurement process shortening the lead time and reducing repetitive tasks across the business. Pros I am not using the product frequently and I am still a beginner user, but I find the product easy to use. Cons Have not used the product for sufficient time to be able to find shortcomings yet. Review Source AM Adam M. Project Manager Construction Used the software for: I used a free trial ### "Felix Review " March 14, 2019 4.0 Trouble shooting is easily resolved with a helpful online and on the phone team. Price pint is very attractive compared to bigger competitors. Pros Pre-qualified trade process and the way Felix creates trade suggestions based on location of job and capability. Ease of use and transparency of information Cons Haven't found any issues to date. Will be sure to let you know Review Source RL Ray L. Senior Contracts Administrator Civil Engineering Used the software for: Less than 6 months ### "Good one. " October 27, 2022 5.0 user-friendly. Pros Status of the issue of tender. Appearance for the software. Cons Loading time. Flitering button not quite effective. Review Source DW Derek W. Senior Structural Draftsperson Mining & Metals Used the software for: Less than 6 months ### "Very comprehensive tool" November 15, 2022 5.0 Pros I could easily find or search vendor's drawings and status; the reports section helps too. Cons So far everything looks good, nothing to complain. Review Source AB Alistair B. HSSE Manager Construction Used the software for: I used a free trial ### "Headache Solved" April 29, 2019 5.0 Pros Felix’ flexible approach allows us to tailor our various vendor pre-qualification needs by not only supply category, but also by region / project. We struggled to find this capability in any other platform, especially one that also streamlines the RFx process. Cons The platform doesn't currently manage the compliance of individuals as well as it does the compliance of a vendor as a whole, however I am told this functionality is on Felix's roadmap and should be available in future. Review Source PP Peter P. Development Manager Real Estate Used the software for: Less than 6 months ### "Review" October 26, 2022 4.0 Really good Pros user experience and ease of setting new vendors up Cons notifications could be improved i.e. once the vendor uploads or is approved the person who invited the vendor should be notified Review Source Similar Products Featured