Who Uses This Software?

Relias learning, assessment, and analytics platform helps healthcare organizations reduce variation and create personalized learning programs to improve performance and maintain compliance.


Average Ratings

21 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person

Vendor Details

  • Relias
  • www.relias.com/
  • United States

About Relias

Performance management solution that helps healthcare organizations evaluate clinical skills, & customize learning plans.


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Relias Features

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • eCommerce
  • eLearning Companies
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • eCommerce
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies

Relias Reviews Recently Reviewed!


Capterra loader

Relias LMS has been a great training resource for my organization

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Relias LMS offers a large array of quality training courses which are current and relevant to the needs of my organization's workforce. Many of the courses enable credentialed staff to receive instant CEUs once they have completed them. Relias LMS also provides detailed tracking and alerts for a host of human resources functions.

Cons: The cost of the optional human resources management package and specialized training products could seem a little pricey for smaller organizations.

Overall good software, does what they advertise

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to track all employees and which courses they have completed. They have a large collection of courses to choose from.

Cons: Customer support for their product is lacking, especially if you use their API. Courses are still using flash content (which has been disabled in most browsers), and they do not plan to update a number of courses until 2020.

Overall: Tracking ability on employees is done well. Better support would make this product a home run.

Began wonderfully, was great when it was Essential Learning

Mar 15, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Good content. There is a wide variety of courses available although staff with family and busy schedules rarely availed themselves of it. It was an easy transition, although we made it with the staff of Essential Learning so I can't speak to how Relais does with it. Everything else with them is more difficult but this could be going well for new companies. It would be nice if they approached things with a customer service prospective vs collection agency forcing unhappy customers to stay.

Cons: Staff got little out of it. Did the course work just to get credit. You can pass with little understanding of material so was a waste of money. Customer service abysmal. We asked for one year contract and was provided one. Was verbally assured contract would not automatically renew. Makes no sense they repeatedly call to renew contract then renew even if you say no. We will end up in court so I admit to some bias and should never forget in corporate America that your word means nothing it just what you can squeeze in the paperwork, but this really was a waste of money for our workforce. So many free materials available it makes no sense. Just basically paying so it looks good for licensing.

Great professional development courses

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have taken over 60 courses through relias and have been very pleased with the content. The courses are easy to navigate, and take approximately the scheduled amount of time to complete or less. There is a broad range of courses available from software (ms office), and HR/management/ leadership to health related topics and direct client service. I was easily able to get professional development credit for the courses, even if they were not preapproved by my accrediting association as the course outline and instructor qualifications were readily available to submit.

Cons: I have no significant cons to report. When launched the course always opens in another window, and a pop up will tell you this, so be aware of your settings.

Overall: User friendly and very easy to take courses on a variety of topics related to my field.

Alot of promises with very little delivery.

May 15, 2018
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I like the content offered and the features they stated they had available. It is easy for the learner to use as long as there are no glitches. Support is terrible once there are glitches.

Cons: This software is easy to work with from a learner perspective, but then if there is a problem it is so convoluted on how to get support. It is terrible!! Learner's emails for support go to the corporate person's inbox. They have deleted their support email and now you have to fill out a 15 part form in order to submit a request. It's terrible support. It's hard to get the specific reports you want and you can't filter someone's transcript by the training plan you are looking for. I hate this product.

Overall: Training compliance if they don't discontinue the course credentials without letting the administrator know.

User Friendly

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to find and assign trainings. Quality of trainings are great and easy for all levels of staff.

Cons: Unable to assign matching certificates to sign electronically so still have to complete those separately.

Very helpful in providing training for all staff.

Nov 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the variety of training offered, many options to choose from, site is user friendly, staff more eager to participate in training as they can do it from home or phone.

Cons: The cost is not budget friendly, although worth it to me, it was a hard sell to my employers . The expense of adding employee access as your company grows.

Overall: Time saving, ease of access

The ease and use that Relias LMS offers!

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The benefits of building an in-house Learning Management System tailored to your organization's specificity has much to be desired. Customization, Improved Functionality, Brand Integration and Targeted Expenses.

Cons: There are risks of technical challenges as with any in-house system, there's always a chance that you will have to deal with tech glitches, even if you purchased the pre-built LMS. Plus, there are drawbacks to bear in mind in regards to the maintenance of an in-house LMS.

Overall: The fact that building an in-house LMS gives you the power to fully integrate your branding. Your entire online training program reflects your image on the front and back end, thereby enhancing the aesthetics and boosting credibility.

Relias is an LMS that our company has used to maintain annual trainings for professionals.

Jul 02, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Relias is an LMS that our company has used to maintain annual trainings for professionals and paraprofessionals alike.

Cons: reporting and customer support are lacking and I am certain the system can do more for me than what I have had to teach myself

Overall: compliance on licensing and accreditation.

I guess it's better than a meeting

Sep 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: I like it when the training modules can be skipped through quickly. Honestly, all the information is pretty intuitive already.

Cons: The training modules that you have to sit through because it won't let you skip are extremely painful.

Awesome!

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the way you can add new users so easily and assign training.

Cons: There is nothing I dislike about Relias.

Allows users the ability to keep their employees up to date on critical training.

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The software offers interactive videos that demonstrate trainings, safety, and ethics related topics. As an employer, videos can be scheduled for your employees, and email reminders will be sent out when they are due. Employees also have the ability to participate in trainings that are extracurricular in nature. ie If an employee wants to brush up on excel skills, Relias offers video tutorials on that subject. The videos are high quality, and most are interactive.

Cons: The videos can be a bit dull and monotone in nature. This is the nature of the beast as the topics are usually dull anyway. Though, they are necessary.

relias

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to assign courses, complete courses, earn ceu's, and track employee's completion.

Cons: sometimes there are bugs that will take you through the whole course and when you think you are going to the exam it kicks you back to the beginning of the course you just completed.

Continues to dazzle

Jul 31, 2014
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: We've been on Relias for approximatley 7 months now and are moving through the process of rolling it out to over 7000 staff in over 50 locations, as well as in community healthcare. This is not a smal project , but throughout the process so far I've found the support to be exemplary. Calls are returned and answered quickly and their "CHAT" help desk is a god-send.

With regard to the product itself, the number of options in reporting makes it far more versatile than the previous LMS we had and the feature that allows us to create a report, save it, and have it automatically generated and emailed to the Manager who developed it is a real selling point.

There are few cons that I can pinpoint except some minor user-interface issues. In all, a real success story in the making for us.

Relias Is a Great Fit for Our Organization

Apr 10, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Relias has so many classes to choose from and is a great fit for our organization where we have healthcare providers as well as staff who do not interact with patients. We can offer classes that are more in-depth for our staff who interface with clients and still meet governmental requirements by offering less detailed to training to administrative staff.

Cons: Some of the training is a little corny. Relias tries to keep it useful, but on occasion the training is a little over the top and dramatic.

Overall: Relias is a vast improvement over our last training software and it allows us to meet requirements as an FQHC.

Poor Customer Service

Jun 11, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Has the potential to be a good product. Would be nice if an organization could update how many users. Organizations change and they don't want to pay for unnecessary licenses. A learning system that is flexible as the industry evolves is a better solution.

Cons: Your organization will be stuck in a long term contract without any flexibility to make changes to pricing, structure, or terms of service. Take copious notes if you enter into any discussions and read your contract very carefully.

Overall: None. Staff had to duplicate work . Discussed a short term agreement with the option to extend but was given a 5 year contract. Inflexible. Customer service below expectations.

Relias is easy to use and very functional. The courses are very informational and up-to-date.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Relias provides great up-to-date courses for anyone that is willing to improve their skills. The courses are very informational and practical.

Cons: Although I think the courses are great, employees typically only use the software when they are onboarded. After that, we are paying for a service most employees do not use again.

We utilize Relias to accomplish our training needs for compliance and added value learning purposes.

Feb 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The ability to upload your own content helps with fully tracking and accomplishing compliance needs for training.

Cons: If you have multiple roles assigned to you, it can take awhile to notice if you are not under the correct role to accomplish your task. Where you change your role does not visually stand out.

Not a very dynamic system

Jul 10, 2014
2/5
Overall

3 / 5
Ease of Use

4 / 5
Customer Support

Comments: Overall the system is fairly user friendly. However, the limitations of the program can make it less than appealing to anyone wanting to use the system for anything other than the most basic training. The canned reports are very limited and custom reports are not available. Substantial metrics are difficult, if not impossible, to create due to these limitations. The program does not interface with any of our other programs so much be constantly updated manually. Also, once an employee is entered into the system they can never be removed, only inactivated. We've had the program for quite awhile now and have definitely been underwhelmed by what it can offer.

Capterra loader

Interface could use some help but otherwise great!

Apr 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Great to add lots of employees for different trainings, gives email notifications for due dates, has supervisor and learner interface for those in 2 roles

Cons: When you start a course, there's multiple pop ups that open up. CC captioning also is not available on all videos/ trainings.

Best learning platform I've ever used.

Dec 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have taken several ABA courses through Relias. The modules are simple to use, navigation is a breeze, videos are high quality, and the quizzes work well.