# Relias Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Relias the right Learning Management System solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179573/Relias/reviews --- Relias 3.9 (64) [View alternatives](https://www.capterra.com/p/179573/Relias/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of Relias Ease of use 3.8 Customer Service 3.3 ## Pros and Cons in Reviews NC Nantachai C Head ClerkHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “Relias provides efficient reporting to satisfy professional growth, although an early learning path configuration of teams could use an improved navigation approach.“ July 16, 2025 Danielle Y Assistant HR DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Relias is not integrated with out HRIS - Paylocity so the training documents are not stored in one central place. If we need to gather then we will need to log into Relias.“ October 28, 2025 KJ Katie J VP, Talent OperationsHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Having a built-in compliance team by state is a great benefit, but ONLY if the courses they provide are accurate.“ March 18, 2026 KJ Katie J VP, Talent OperationsHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Users have taken the same courses so many times that they no longer pay attention.“ March 18, 2026 Danielle Y Assistant HR DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “It suits our need for training and there are many options for learners.“ October 28, 2025 RW Richard W OwnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months. “Outdated software, need to click through multiple screens to get where you want to go, confusing.“ December 12, 2024 RW Renee W Direct Support ProfessionalMental Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “While working as a direct support professional in a men's group home, one of the benefits our company offered was an abundance of continued education in our ever-changing field.“ October 10, 2024 MS Matthew S Chief Clinical OfficerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “No AI integration at this point, and difficult to integrate with other products.“ September 19, 2024 ## Showing most helpful reviews Showing 1-25 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Human Resources Coordinator Mental Health Care Used the software for: 1-2 years ### "Relias is easy to use and very functional. The courses are very informational and up-to-date." April 24, 2018 5.0 Pros Relias provides great up-to-date courses for anyone that is willing to improve their skills. The courses are very informational and practical. Cons Although I think the courses are great, employees typically only use the software when they are onboarded. After that, we are paying for a service most employees do not use again. Review Source SO Shelly O. DSP Caregiver Individual & Family Services Used the software for: 2+ years ### "Relias is DSP's/caregivers training at own pace " October 12, 2024 5.0 I utilize relias at work and its fantastic it refreshes my mind on very important topics and procedures that i need to be trained on but may not utilize very often or even at all. It shows videos that are very easy to follow and detailed enough that you wont forget. It issues a certificate once you pass the training making it easy to know how long its been to schedule my recertification on that subject. Also allows me to keep track of all my training which looks great on a resume. Pros I loved that when the next courses came out i could complete them at my own pace. I loved how detailed the scenario videos were and if i got a wrong answer i was able to go back and take it over. Everything about it applied to my workdays and was helpful retraining things i may not have ti utilize on a daily basis but need to know. I loved that it showed me certificates after passing each course on it and made me feel like i accomplished something wuth havibg a certificate. Cons Some of the videos were very long and would only have 4 questions Review Source AK Abigail K. Founder/Executive Director Hospital & Health Care Used the software for: 2+ years ### "Forced into being a subscriber more than 4 years later..." February 20, 2021 2.0 I really can't describe how frustrating Relias has been. The customer service is terrible (they will regularly admit that they don't know how to fix a problem, and not follow up with a solution), the product has only a fraction of the promised capabilities, and they substitute in deceptive long-term autorenewal of contracts in for a functional product or customer service. It's so bad that while we have decided to stop attempting to use Relias even though we are still paying for it for the next 3 years, and subscribe to another company's LMS system simultaneously, as having a functional LMS product is critical and Relias's LMS system is not functional for our needs. In short, we'll be paying several thousand dollars for an unusable product through Relias over the upcoming years, and then paying less elsewhere for another LMS product that in superior in all ways. Pros The concept of having an administrator account that allowed us to assign and monitor what courses staff is what originally attracted us to the product. We also liked the concept of purchasing "Seats" that could be rotated between users if we didn't need to use the seat for one person ongoing. Cons The user experience is quite awful. The courses randomly stop in the middle and makes you restart, forcing users to watch courses multiple times to finish. Several of the courses I took were acceptable in content, and others gave advice and opinions contrary to research, which is a significant concern in the field. They say that they have CEU courses for multiple disciplines, but when we try to access courses for certain disciplines listed, there will just be one or two basic courses, such as HIPPA - which all clinicians already have and is not specific to the discipline. Most frustrating is that they slip a tiny link at the bottom of their contracts that link to a separate "terms and conditions" document, in which they lock small companies into contracts impossible to get out of for years and years. Our previous business manager, who has since passed away, started a 3 years contract with them over 4 years ago. I tried to cancel services after the end of the last contract and they say they autorenewed the contract for another 3 years, (without anyone's approval), because our deceased business manager didn't contact them prior to the end of the contract to stop the autorenewal. That's several thousand dollars worth of services over the upcoming years, what we didn't agree to and don't want, that they will continue trying to bill us for for the next 3 years. Review Source SN Sadie N. ABA Therapist Civic & Social Organization Used the software for: 6-12 months ### "Relias Review" February 17, 2025 5.0 Overall I have had a positive and productive experience with Relias. Pros What I like most about Relias is the app features. Cons What I like least about Relias is the data collection tools. Review Source LJ Lolanda J. Community Navigator Mental Health Care Used the software for: 2+ years ### "Staying knowledgably" March 28, 2025 5.0 Relias has been good overall. I am able to pick and choose the trainings I would like to do at anytime. Pros It notifies you ahead of time of what training are due Cons It is hard to get certain trainings uploaded Some trainings re hard to find because of having to access them in a different area Review Source MS Matthew S. Chief Clinical Officer Hospital & Health Care Used the software for: 2+ years ### "Relias is a necessary tool in evolving to a modern training platform." September 19, 2024 5.0 Relias has been a necessary tool in evolving the training platform of our agency. There is not likely a more reliable tool for managing training and learning tasks. They have reports that help to keep track with outliers or incompletions. Pros Relias is a one stop shop for all of our training needs. The availability of reporting and record keeping has been beyond helpful. Cons No AI integration at this point, and difficult to integrate with other products. Some staff have difficulties navigating the UI, but this can be taught with time. Review Source VR Verified Reviewer Instructional Technologist E-Learning Used the software for: 1-2 years ### "Good Product. Great Service. Just a few small issues. " August 11, 2021 5.0 Pros I like the reporting, certificates, and approved pre-built trainings that can be used as CE credits for a multiple of licensures. Our customer service rep has been fantastic when it comes to being responsive to our company needs and problems we encounter in the system. Cons Some of the pre-built trainings are very poorly built. Many of our staff find themselves "completed" with the learning portion, but unable to enter the final exam (which is required for every Relias course). Also, when exporting reports we must do a lot of formatting to get a usable .csv or excel file. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) The wide array of pre-built training. Review Source VR Verified Reviewer Human Resources Manager Used the software for: 2+ years ### "Relias is an LMS that our company has used to maintain annual trainings for professionals." July 2, 2018 4.0 compliance on licensing and accreditation. Pros Relias is an LMS that our company has used to maintain annual trainings for professionals and paraprofessionals alike. Cons reporting and customer support are lacking and I am certain the system can do more for me than what I have had to teach myself Review Source Sarah G. occupational therapist Hospital & Health Care Used the software for: 6-12 months ### "Perfect for continued Learning- Relias" October 27, 2019 5.0 Overall, I have had a good experience with the product. Pros This program makes it easy to remain up to date on continued learning in the health care field because of its accessibility. Cons It is slow at times, but overall I have no real gripes about using this software. It could be easier to navigate though. Review Source VR Verified Reviewer Grant Writer Non-Profit Organization Management Used the software for: 6-12 months ### "Relias Is a Great Fit for Our Organization" April 10, 2019 4.0 Relias is a vast improvement over our last training software and it allows us to meet requirements as an FQHC. Pros Relias has so many classes to choose from and is a great fit for our organization where we have healthcare providers as well as staff who do not interact with patients. We can offer classes that are more in-depth for our staff who interface with clients and still meet governmental requirements by offering less detailed to training to administrative staff. Cons Some of the training is a little corny. Relias tries to keep it useful, but on occasion the training is a little over the top and dramatic. Review Source DH David H. Owner Hospital & Health Care Used the software for: 2+ years ### "Can't Stop Them" May 9, 2022 3.0 Did a decent job, but we went out of business as of Dec. 31, 2021 and I can't get them out of my checking account. US Bank said they had resolved the issue months ago only to discover the money was still coming. out. I talked with a rep and was told they would make no accommodations. Pros Decent functionality, worked reasonably well. Cons Worked reasonably well for our needs. Liked it much better with the original owners. Review Source JG Jon G. Md Hospital & Health Care Used the software for: 1-2 years ### "Tone deaf antisemitic" December 9, 2021 1.0 Horrible customer service Pros Nothing good to say at all worst training platform ever Cons Fire safety training was a vaudeville type comedy act that was completely tone deaf especially to those who have lost a house business or loved one to a fire. Cultural competency trainings antisemitic Review Source RC ROBERT C. LCSW-S Mental Health Care Used the software for: 2+ years ### "Provides a wide range of offerings, free in some states/networks" March 26, 2021 4.0 Pros Relias has a clear search function, it is very simple to search by the credentialing body you need. I use the ASWB search which will apply for multiple states and territories. The service is available free from some managed care organizations as a benefit for being in network. Relias keeps records of course completion that allows for printing multiple certificates if needed. Cons There are not enough courses that have audio available, Review Source JP Jennifer P. HR Hospital & Health Care Used the software for: 2+ years ### "Relias Online Training Review" August 4, 2022 3.0 It was rough and then we got stuck and still pay monthly for a service we don't use. Pros The wide variety and amount of content available for training needs. Cons Lots of issues with employees accessing and using the platform. We had it ever since it was Silverchair. Review Source PE Philomina E. LPN Health, Wellness and Fitness Used the software for: 2+ years ### "The site is so unreliable. exam do not run right, extremely slow, and timesout often" September 26, 2023 1.0 extremely poor Cons it was a pain in the butt trying to take exams on. it won't load. When i refresh it says submit for grading. Review Source SH Shannon H. Director of Nursing Hospital & Health Care Used the software for: 2+ years ### "Very helpful in providing training for all staff. " November 7, 2017 5.0 Time saving, ease of access Pros Love the variety of training offered, many options to choose from, site is user friendly, staff more eager to participate in training as they can do it from home or phone. Cons The cost is not budget friendly, although worth it to me, it was a hard sell to my employers . The expense of adding employee access as your company grows. Review Source MD Michelle D. CEO Hospital & Health Care Used the software for: 6-12 months ### "Poor Customer Service" June 11, 2018 1.0 None. Staff had to duplicate work . Discussed a short term agreement with the option to extend but was given a 5 year contract. Inflexible. Customer service below expectations. Pros Has the potential to be a good product. Would be nice if an organization could update how many users. Organizations change and they don't want to pay for unnecessary licenses. A learning system that is flexible as the industry evolves is a better solution. Cons Your organization will be stuck in a long term contract without any flexibility to make changes to pricing, structure, or terms of service. Take copious notes if you enter into any discussions and read your contract very carefully. Review Source MS McKinley S. HR Assistant Hospital & Health Care Used the software for: 6-12 months ### "Awesome!" November 14, 2018 5.0 Pros I love the way you can add new users so easily and assign training. Cons There is nothing I dislike about Relias. Review Source MM Miranda M. HR Generalist Used the software for: ### "Not a very dynamic system" July 10, 2014 2.0 Overall the system is fairly user friendly. However, the limitations of the program can make it less than appealing to anyone wanting to use the system for anything other than the most basic training. The canned reports are very limited and custom reports are not available. Substantial metrics are difficult, if not impossible, to create due to these limitations. The program does not interface with any of our other programs so much be constantly updated manually. Also, once an employee is entered into the system they can never be removed, only inactivated. We've had the program for quite awhile now and have definitely been underwhelmed by what it can offer. Review Source DR DENNIS R. OFFICE MANAGER Non-Profit Organization Management Used the software for: 1-2 years ### "USEFUL" September 23, 2019 3.0 Pros ALL TRAINING IN A ONE STOP SHOP. HELPS KEEP YOU ORGANIZED Cons TAKING THE TIME TO ACTUALLY SIT DOWN AND COMPLETE THE TRAINING THROUGHOUT THE DAY Review Source RS Rebecca S. Administrative Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Relias" April 25, 2019 5.0 I think this is a great tool to use for continued training of employees. Pros I love that there are so many training options! Cons There are several tabs and sometimes its hard to find what i'm looking for. Review Source VR Verified Reviewer Assistant HR Director Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent for Non-Profits" October 28, 2025 4.0 The experience has gone well so far with Relias. It suits our need for training and there are many options for learners. Pros Relias is a good learning management tool especially if you work at a non-profit with substance use services and mental health. Many of the videos are tailored toward this sort of work. Cons Relias is not integrated with out HRIS - Paylocity so the training documents are not stored in one central place. If we need to gather then we will need to log into Relias. Switched from [myHealthPointe](https://www.capterra.com/p/237221/myHealthPointe/) Did not offer all the types of training we needed. Review Source KJ Katie J. VP, Talent Operations Hospital & Health Care Used the software for: 2+ years ### "It's fine, but there are other options out there." March 18, 2026 2.0 Our company has had Relias for years and after many conversations around it, we moved to Absorb LMS. That platform meets our needs a lot better. Pros Having a built-in compliance team by state is a great benefit, but ONLY if the courses they provide are accurate. Cons The reporting, inflexibility, and dated content. Users have taken the same courses so many times that they no longer pay attention. Review Source NC Nantachai C. Head Clerk Higher Education Used the software for: 1-2 years ### "Aids in our ongoing professional development efforts" July 16, 2025 5.0 Relias provides efficient reporting to satisfy professional growth, although an early learning path configuration of teams could use an improved navigation approach. Pros Relias enables me to create regular high quality education amongst our teams. Our capacity to create individual and departmental reports has proved invaluable in terms of showing our commitment towards quality care. Cons I was literally wandering in and out of various screens to configure individualised learning paths to various groups of staff. Review Source RW Renee W. Direct Support Professional Mental Health Care Used the software for: 2+ years ### "If you're not learning.. You're loitering!!" October 10, 2024 4.0 Overall I have been happy with Relias. It's does a great job doing exactly what it's intended to do. My dad use to say "if you aren't learning, you're loitering. Learn something every single day." Relias actually helped me learn a "lot of something's" countless times. So my dad would likely approve too if her were still here!! Pros While working as a direct support professional in a men's group home, one of the benefits our company offered was an abundance of continued education in our ever-changing field. Relias Learning uses a straight forward approach in teaching & doesn't flood your mind with unnecessary knowledge that is most likely instilled in us from birth. I loved being able to renew required certificates, while on the couch with my family in the evenings. The Oregon Adminstrative Rules are constantly updating & making changes to their regulations & requirements. When you work with individuals with intellectual disabilities, or anyone part of a vulnerable community .. It's crucial that we are in compliance at all times. Relias Learning is a program that allows you to work at your own pace. Your employer sets the deadlines for completing whatever courses you've been assigned. The website is simple to navigate & does all the communicating with the employee, in terms of whether or not you met the learning deadlines. Hopefully you are informed in advance about the amount of time you have to meet the requirements. A few of my coworkers over the past few years were temporarily suspended until they completed the modules, re-certified or whatever the case happened to be!! Cons Its required to watch videos on some of the modules. You aren't allowed to skip any of them without 100% completion of the video. At the end of some lesson you will answer several multiple-choice questions. If you have not paid attention to the video, then you will have no idea how to answer these questions. Some of the instructors speak ridiculously slow & don't seem to be enjoying the process. There's often no inflection in their voice which can be somewhat annoying & I have been know to lose interest faster then I should. Review Source Similar Products Featured