# Page 3 | Relias Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Relias the right Learning Management System solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179573/Relias/reviews

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Relias

3.8 (65)

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Last updated April 15th, 2026

# Page 3 - Reviews of Relias

## Showing most helpful reviews

Showing 51-65 of 65 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PE

Philomina E.  
LPN  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The site is so unreliable. exam do not run right, extremely slow, and timesout often"

September 26, 2023

1.0

extremely poor

Cons

it was a pain in the butt trying to take exams on. it won't load. When i refresh it says submit for grading.

Review Source

EH

Elvarina H.  
Contracts Specialist  
Mental Health Care  
Used the software for: 2+ years

### "The ease and use that Relias LMS offers!"

March 13, 2018

5.0

The fact that building an in-house LMS gives you the power to fully integrate your branding. Your entire online training program reflects your image on the front and back end, thereby enhancing the aesthetics and boosting credibility.

Pros

The benefits of building an in-house Learning Management System tailored to your organization's specificity has much to be desired. Customization, Improved Functionality, Brand Integration and Targeted Expenses.

Cons

There are risks of technical challenges as with any in-house system, there's always a chance that you will have to deal with tech glitches, even if you purchased the pre-built LMS. Plus, there are drawbacks to bear in mind in regards to the maintenance of an in-house LMS.

Review Source

SH

Shannon H.  
Director of Nursing  
Hospital & Health Care  
Used the software for: 2+ years

### "Very helpful in providing training for all staff. "

November 7, 2017

5.0

Time saving, ease of access

Pros

Love the variety of training offered, many options to choose from, site is user friendly, staff more eager to participate in training as they can do it from home or phone.

Cons

The cost is not budget friendly, although worth it to me, it was a hard sell to my employers . The expense of adding employee access as your company grows.

Review Source

LC

Lirio C.  
Clinical Coordinator  
Medical Practice  
Used the software for: Less than 6 months

### "Great Concept"

February 25, 2020

5.0

Pros

I have only been using this program for just under 6 months and it has so many features it has taken a little longer for me to learn the ins and outs of the program. As a company, we use RELIAS to track our online and in person training. I am in charge of uploading everyone's certificates into RELIAS and at first it was a little confusing but after doing it so many times it is super easy to do. I like that there is the option for employees to register for a training and send an email to their manager for approval- before RELIAS, tracking who wanted to go to what training was a mess. RELIAS has helped our company so much in the little time we have used it.

Cons

Not that I liked it least, but there are so many options to explore, it took a little longer to get used to it and learn it.

Review Source

MD

Michelle D.  
CEO  
Hospital & Health Care  
Used the software for: 6-12 months

### "Poor Customer Service"

June 11, 2018

1.0

None. Staff had to duplicate work . Discussed a short term agreement with the option to extend but was given a 5 year contract. Inflexible. Customer service below expectations.

Pros

Has the potential to be a good product. Would be nice if an organization could update how many users. Organizations change and they don't want to pay for unnecessary licenses. A learning system that is flexible as the industry evolves is a better solution.

Cons

Your organization will be stuck in a long term contract without any flexibility to make changes to pricing, structure, or terms of service. Take copious notes if you enter into any discussions and read your contract very carefully.

Review Source

Khushbu A.  
Lead Dentist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Interface could use some help but otherwise great! "

April 8, 2019

4.0

Pros

Great to add lots of employees for different trainings, gives email notifications for due dates, has supervisor and learner interface for those in 2 roles

Cons

When you start a course, there's multiple pop ups that open up. CC captioning also is not available on all videos/ trainings.

Review Source

MW

Matt W.  
Chaplain  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Needs work "

February 11, 2021

3.0

Relias needs some work. Many of my colleagues report that the modules do not always work as they should.

Pros

The courses are easy enough to navigate and are presented clearly and effectively. Courses are easy to start and save your place if you need to take a break.

Cons

Some of the modules apparently have to be completed from a PC. Sometimes the audio will stop working mid-course. Some courses are set up to where the user must listen to the audio for every slide before one can go to the next slide and this can get very annoying and feels unnecessarily time confusing.

Review Source

MS

McKinley S.  
HR Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Awesome!"

November 14, 2018

5.0

Pros

I love the way you can add new users so easily and assign training.

Cons

There is nothing I dislike about Relias.

Review Source

AM

Art M.  
Director of Education  
  
Used the software for:

### "Continues to dazzle"

July 31, 2014

4.0

We've been on Relias for approximatley 7 months now and are moving through the process of rolling it out to over 7000 staff in over 50 locations, as well as in community healthcare. This is not a smal project , but throughout the process so far I've found the support to be exemplary. Calls are returned and answered quickly and their "CHAT" help desk is a god-send. With regard to the product itself, the number of options in reporting makes it far more versatile than the previous LMS we had and the feature that allows us to create a report, save it, and have it automatically generated and emailed to the Manager who developed it is a real selling point. There are few cons that I can pinpoint except some minor user-interface issues. In all, a real success story in the making for us.

Review Source

MM

Miranda M.  
HR Generalist  
  
Used the software for:

### "Not a very dynamic system"

July 10, 2014

2.0

Overall the system is fairly user friendly. However, the limitations of the program can make it less than appealing to anyone wanting to use the system for anything other than the most basic training. The canned reports are very limited and custom reports are not available. Substantial metrics are difficult, if not impossible, to create due to these limitations. The program does not interface with any of our other programs so much be constantly updated manually. Also, once an employee is entered into the system they can never be removed, only inactivated. We've had the program for quite awhile now and have definitely been underwhelmed by what it can offer.

Review Source

PF

Peggy F.  
CFO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Awesome training!"

June 18, 2019

5.0

Pros

They are extremely thorough on training admins to use this software. We selected for their continuing CARF compliance.

Cons

I understand the fun aspect of the badges, but it seems pretty childish.

Reason for choosing Relias

CARF compliance

Review Source

DR

DENNIS R.  
OFFICE MANAGER  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "USEFUL"

September 23, 2019

3.0

Pros

ALL TRAINING IN A ONE STOP SHOP. HELPS KEEP YOU ORGANIZED

Cons

TAKING THE TIME TO ACTUALLY SIT DOWN AND COMPLETE THE TRAINING THROUGHOUT THE DAY

Review Source

SS

Stephanie S.  
Director of Quality  
  
Used the software for: 1-2 years

### "We utilize Relias to accomplish our training needs for compliance and added value learning purposes."

February 2, 2018

4.0

Pros

The ability to upload your own content helps with fully tracking and accomplishing compliance needs for training.

Cons

If you have multiple roles assigned to you, it can take awhile to notice if you are not under the correct role to accomplish your task. Where you change your role does not visually stand out.

Review Source

RS

Rebecca S.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Relias"

April 25, 2019

5.0

I think this is a great tool to use for continued training of employees.

Pros

I love that there are so many training options!

Cons

There are several tabs and sometimes its hard to find what i'm looking for.

Review Source

ZH

Zeke H.  
Manager  
Research  
Used the software for: Less than 6 months

### "Easy to use and very informative"

July 19, 2019

5.0

Pros

Very use full easy to use and has many different trainings to chose from for employees

Cons

Some employees say it is confusing to use at dirst die to different windowa

Review Source

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[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)[Compliance](https://www.capterra.com/compliance-software/)

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