# Page 2 | Relias Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Relias the right Learning Management System solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179573/Relias/reviews --- Relias 3.8 (65) [View alternatives](https://www.capterra.com/p/179573/Relias/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 2 - Reviews of Relias ## Showing most helpful reviews Showing 26-50 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RW Renee W. Direct Support Professional Mental Health Care Used the software for: 2+ years ### "If you're not learning.. You're loitering!!" October 10, 2024 4.0 Overall I have been happy with Relias. It's does a great job doing exactly what it's intended to do. My dad use to say "if you aren't learning, you're loitering. Learn something every single day." Relias actually helped me learn a "lot of something's" countless times. So my dad would likely approve too if her were still here!! Pros While working as a direct support professional in a men's group home, one of the benefits our company offered was an abundance of continued education in our ever-changing field. Relias Learning uses a straight forward approach in teaching & doesn't flood your mind with unnecessary knowledge that is most likely instilled in us from birth. I loved being able to renew required certificates, while on the couch with my family in the evenings. The Oregon Adminstrative Rules are constantly updating & making changes to their regulations & requirements. When you work with individuals with intellectual disabilities, or anyone part of a vulnerable community .. It's crucial that we are in compliance at all times. Relias Learning is a program that allows you to work at your own pace. Your employer sets the deadlines for completing whatever courses you've been assigned. The website is simple to navigate & does all the communicating with the employee, in terms of whether or not you met the learning deadlines. Hopefully you are informed in advance about the amount of time you have to meet the requirements. A few of my coworkers over the past few years were temporarily suspended until they completed the modules, re-certified or whatever the case happened to be!! Cons Its required to watch videos on some of the modules. You aren't allowed to skip any of them without 100% completion of the video. At the end of some lesson you will answer several multiple-choice questions. If you have not paid attention to the video, then you will have no idea how to answer these questions. Some of the instructors speak ridiculously slow & don't seem to be enjoying the process. There's often no inflection in their voice which can be somewhat annoying & I have been know to lose interest faster then I should. Review Source AP Alaina P. RN Director Hospital & Health Care Used the software for: 2+ years ### "User friendly system" September 12, 2025 4.0 Good. Training was easy to assign and complete. Videos were informative and clear. Ability to print transcripts and review compliance was helpful. Pros User friendly software. Ability to access training modules on mobile devices. Easy to pull transcripts and training modules. Cons Relias was not able to generate a syllabus giving an overall review of what the each training module entailed. Review Source SG Stephanie G. Certified Recovery Mentor Non-Profit Organization Management Used the software for: 1-2 years ### "Relias Traning" December 14, 2024 4.0 My over all experience with Relias has been good. I get to ear CEU credits for my recertification and also learn more about my job position. Pros What I like most about Relias is that I can learn more about my position, I can also learn about other fields that I might be interested in. Cons What I like least about Relias is, when I'm looking for certain training's to do, there not available. Review Source RW Richard W. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Do not use Relias" December 12, 2024 1.0 Poor experience, Relias will nickel and dime you for everything, account rep was not good, poor communication. I cancelled my account, however, they did not close the account when requested, instead kept it open, then sent to collections. Selfish, unethical jerks. Pros I do not have any pros to speak of about Relias, not a good company. Cons Very expensive, unethical company. They will not cancel your account when requested, they will keep you account active after requested cancellation and send you to collections. Customer service is poor, takes time for the account rep to get back with you. Outdated software, need to click through multiple screens to get where you want to go, confusing. Do not recommend, there are other companies out there, do not use Relias!! Review Source SG Stephen G. CEO Mental Health Care Used the software for: 2+ years ### "Top Notch Training Platform!" January 9, 2025 5.0 Over extremely satisfied, it is a phenomenal resource for staff and management. Pros The database has incredible resources for all relevant behavioral health subjects, as well as regulatory requirements. Relias is easy to use, and most importantly enables agency specific content to be uploaded to the platform. Cons The cost per user, as we have grows this becomes more problematic. Review Source LF Lauren F. Receptionist Hospital & Health Care Used the software for: 2+ years ### "Relias for Training" December 27, 2024 4.0 I have a positive experience with Relias. I would like to see improved organization and saving, though overall, I feel the courses are engaging and diverse Pros Flexibility to choose a variety of learning each month, registering for courses of interest, compliance tracking Cons When a pdf is uploaded, it is unable to be removed and is labeled as "to do," lengthy surveys after completing a course, could improve on their ability to save courses Review Source SK Samantha K. Dietary Specialist Hospital & Health Care Used the software for: 1-2 years ### "Easy training management " October 22, 2024 4.0 Relias is great for training new employees or up training established employees. You list all of the different training materials with dates due and Relias automatically sends reminder emails to employees about when to complete the training. It's so easy. Pros What I like most is employers can put so many training materials for employees on Relias. And it's easy to access for the employee. Cons My least favorite thing about Relias is glitches. Occasionally you will watch an entire video and go to hit the next button but it makes you watch the video over again. Review Source MS Matthew S. Chief Clinical Officer Hospital & Health Care Used the software for: 2+ years ### "Relias is a necessary tool in evolving to a modern training platform." September 19, 2024 5.0 Relias has been a necessary tool in evolving the training platform of our agency. There is not likely a more reliable tool for managing training and learning tasks. They have reports that help to keep track with outliers or incompletions. Pros Relias is a one stop shop for all of our training needs. The availability of reporting and record keeping has been beyond helpful. Cons No AI integration at this point, and difficult to integrate with other products. Some staff have difficulties navigating the UI, but this can be taught with time. Review Source JP Jim P. IT Manager Machinery Used the software for: 2+ years ### "A whole lot of bang for your buck!" November 28, 2022 5.0 Pros It allows us the flexibility to use the software like we want to, not how it forces us to. The online training and the support portal are second to none! Cons Sometimes items are a bit tough to figure out where they are located in the software. Alternatives considered [Lanteria HR](https://www.capterra.com/p/162038/LanteriaHR/) Reason for choosing Relias The training package was more robust Review Source IM Ian M. Residential Aide Human Resources Used the software for: 2+ years ### "Relias Learning " March 30, 2021 5.0 Been using for multiple years and it has only gotten better with time. Pros I use this every year for my job and it keeps us updated on everything that could change in my field. The courses are easy to use and very informative. Cons Mobile is not user friendly and is kind of buggy. Makes it harder to do stuff on the go. Sometimes after doing a task it doesn't register and needs redone. Review Source AW Andrew W. Men's Residential Director Mental Health Care Used the software for: 1-2 years ### "Review of Relias Healthcare LMS" September 14, 2023 4.0 Relias helps us stay compliant and knowledgeable in our field. It is user friendly and relevant. Pros What I like most about Relias are the many options for training. They are quality trainings and easy to assign and follow up with. The other function that is very helpful is the reporting system. You can easily track how your employees are doing in their training. Cons Sometime customer service is difficult to reach through the chat. Email seems to work better with this. Review Source DA Donna A. Agency Trainer Mental Health Care Used the software for: 2+ years ### "Using Relias to Train Staff Who Work 'Round the Clock" January 9, 2020 4.0 Because Relias is accessible any time, any where, we are able to train our 'round the clock staff in an efficient, consistent, user-friendly manner. Putting together training modules, designing training plans and even entering new users into the system is easy enough that this clinical counselor-turned-trainer was able to do it without issue, in an impressively short time. Per staff report, training is easy to navigate, with staff being able to use the system immediately upon training assignments. It's a great tool to keep track of completed, late and missed trainings, including external trainings. Because our staff are mandated to complete specific training on cultural diversity, sexual harassment, ethics, safety, HIPAA, confidentiality and direct care, Relias affords them the opportunity to receive training during available time. No need to think about transportation time to attend training, as all you need is a device connected to the Internet and you're good to go. Although we mainly use Relias via a browser, we also use the Relias app on Chromebooks and phones. Pros Relias is accessible any time, any where. Once set up in the Relias system, all staff have to do is have access to an electronic device and Internet connection. It's very easy to navigate, with users needing little introduction to the product. Cons In the past, I would have said connectivity issues but that issue has been resolved; in fact, we have very little issue using Relias. Perhaps updating some of the trainings on a more frequent basis would be beneficial to the customer Review Source TB Tina B. CEO Hospital & Health Care Used the software for: 2+ years ### "Unethical Business Practices" April 25, 2022 1.0 Unethical company that will lock you into a long term contract and not provide support. Been in business for 20+ years & have never experienced such poor customer service. Pros Administrative functionality was user friendly. Convenience of team having ability to do courses remotely (when the platform would work). Cons Many on my team were forced to come into the office to complete mandatory courses as many glitches prevented them from completing at home. Often couldn't fix issues in office. Was informed by a Relias employee that they had so many complaints that they removed the support chat from their platform. When you could actually contact the company, issues still could not be resolved. Review Source Kenneth P. Executive Director Used the software for: 2+ years ### "Relias LMS has been a great training resource for my organization" October 5, 2017 5.0 Pros Relias LMS offers a large array of quality training courses which are current and relevant to the needs of my organization's workforce. Many of the courses enable credentialed staff to receive instant CEUs once they have completed them. Relias LMS also provides detailed tracking and alerts for a host of human resources functions. Cons The cost of the optional human resources management package and specialized training products could seem a little pricey for smaller organizations. Review Source FR Felicia R. BOM Health, Wellness and Fitness Used the software for: 1-2 years ### "HELPFUL" November 23, 2023 5.0 Pros Relias has made my job so much easier, I am able to keep track of every staff members continuing education. This is huge as we have state requirements to meet. THANK YOU Relias!! Cons I had some issues in the beginning getting logged in, but once that got fixed no issues. Review Source MJ Megan J. Director of Health Services Hospital & Health Care Used the software for: 2+ years ### "Alot of promises with very little delivery." May 15, 2018 2.0 Training compliance if they don't discontinue the course credentials without letting the administrator know. Pros I like the content offered and the features they stated they had available. It is easy for the learner to use as long as there are no glitches. Support is terrible once there are glitches. Cons This software is easy to work with from a learner perspective, but then if there is a problem it is so convoluted on how to get support. It is terrible!! Learner's emails for support go to the corporate person's inbox. They have deleted their support email and now you have to fill out a 15 part form in order to submit a request. It's terrible support. It's hard to get the specific reports you want and you can't filter someone's transcript by the training plan you are looking for. I hate this product. Review Source DH David H. Owner Hospital & Health Care Used the software for: 2+ years ### "Can't Stop Them" May 9, 2022 3.0 Did a decent job, but we went out of business as of Dec. 31, 2021 and I can't get them out of my checking account. US Bank said they had resolved the issue months ago only to discover the money was still coming. out. I talked with a rep and was told they would make no accommodations. Pros Decent functionality, worked reasonably well. Cons Worked reasonably well for our needs. Liked it much better with the original owners. Review Source ML Matt L. Owner Hospital & Health Care Used the software for: 2+ years ### "They lock you into a long term contract and then provide no support or issue resolution." January 18, 2023 1.0 Terrible, Had to pay for the last year and half and could not access the system. Placed support request and received no resolution. Would not let us out of our contract and forced to pay for a unusable product. Save yourself a headache and wasted money. Pros Terrible product save your money and time and go with HCP Training or care academy. Cons No support after signing a long term contract. Will not work on cell phones or tablets, this was discovered after being sold the product believing it was supported for our mobile workers. Caregivers had to come into the office to access trainings. Review Source AR Andrew R. Director of Business Intelligence Hospital & Health Care Used the software for: 2+ years ### "Learning management software with nice features" July 18, 2019 5.0 Pros Ability to customize the look and feel of the site to our brand, as well as tracking all of our employees courses and completion in one place. TONS of content to pick from to keep CEU's up. Cons Integration with playing their content off a 3rd party site has been a struggle. Content does not report back properly, causing training issues. Review Source JG Jon G. Md Hospital & Health Care Used the software for: 1-2 years ### "Tone deaf antisemitic" December 9, 2021 1.0 Horrible customer service Pros Nothing good to say at all worst training platform ever Cons Fire safety training was a vaudeville type comedy act that was completely tone deaf especially to those who have lost a house business or loved one to a fire. Cultural competency trainings antisemitic Review Source JK Jacob K. Director of Development Fund-Raising Used the software for: 2+ years ### "Relias Review" March 6, 2021 4.0 Overall Relias is a good platform for training staff on a variety of topics and in a timely manner. Pros Relias is a very user friendly platform for staff training; allows for compliance tracking; and course completion. Training can be tailored to fit needs of staff. Cons Some courses allow staff to skip through the material and do not require that each section is listened to or read before moving forward. Review Source RC ROBERT C. LCSW-S Mental Health Care Used the software for: 2+ years ### "Provides a wide range of offerings, free in some states/networks" March 26, 2021 4.0 Pros Relias has a clear search function, it is very simple to search by the credentialing body you need. I use the ASWB search which will apply for multiple states and territories. The service is available free from some managed care organizations as a benefit for being in network. Relias keeps records of course completion that allows for printing multiple certificates if needed. Cons There are not enough courses that have audio available, Review Source KR Karen R. Msnager Human Resources Used the software for: 2+ years ### "Great professional development courses" April 4, 2019 5.0 User friendly and very easy to take courses on a variety of topics related to my field. Pros I have taken over 60 courses through relias and have been very pleased with the content. The courses are easy to navigate, and take approximately the scheduled amount of time to complete or less. There is a broad range of courses available from software (ms office), and HR/management/ leadership to health related topics and direct client service. I was easily able to get professional development credit for the courses, even if they were not preapproved by my accrediting association as the course outline and instructor qualifications were readily available to submit. Cons I have no significant cons to report. When launched the course always opens in another window, and a pop up will tell you this, so be aware of your settings. Review Source JP Jennifer P. HR Hospital & Health Care Used the software for: 2+ years ### "Relias Online Training Review" August 4, 2022 3.0 It was rough and then we got stuck and still pay monthly for a service we don't use. Pros The wide variety and amount of content available for training needs. Cons Lots of issues with employees accessing and using the platform. We had it ever since it was Silverchair. Review Source AB Amber B. Regional Director Hospital & Health Care Used the software for: 1-2 years ### "User Friendly" November 7, 2018 5.0 Pros Easy to find and assign trainings. Quality of trainings are great and easy for all levels of staff. Cons Unable to assign matching certificates to sign electronically so still have to complete those separately. Review Source Similar Products Featured ## Related categories [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)[Compliance](https://www.capterra.com/compliance-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.