# Streem Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Streem Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/179589/Streem --- # Streem Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Streem ## What is Streem? Streem enables organizations to sell and service their customers without limits or assumptions, multiplying their expertise with valuable context. The Streem platform provides real-time consumer engagement using remote video and AR technology. Our AR/AI rich toolkit utilized in tandem with our video connection platform, helps organizations provide a customer-first experience, improving traditionally time-consuming tasks like quoting, retail consultations, troubleshooting, warranties, and more. ## What is Streem used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Remote Support](https://www.capterra.com/remote-support-software/)[Handyman](https://www.capterra.com/handyman-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Streem?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://streem.pro/&name=Streem) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Streem 3.7 (3) VS. [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting Price Contact vendor Starting Price $60 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 4.4 (379) Value For Money 5.0 (1) Value For Money 4.4 (273) Customer Service 5.0 (1) Customer Service 4.4 (356) ## Streem alternatives [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Highest Rated [4.7 (2,738)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month [4.5 (3,410)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month [4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customer Management Store and organize information about customers and previous interactions Dispatch Management Manage sending personnel and resources to a site as needed Job Tracking Track and visualize the status of an ongoing job and the time spent on tasks or projects Streem 13 features Provides a channel for team members to share media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Store and organize information about customers and previous interactions Manage sending personnel and resources to a site as needed Track and visualize the status of an ongoing job and the time spent on tasks or projects Access software remotely via mobile devices Generate quotes or estimates for customers Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Take actions to troubleshoot issues for networks, devices, etc. Record and playback video calls Supports various video file formats Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 5.0 (1) ### Starting price Contact vendor for pricing Free trial available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(1) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent TA Troy A. Owner Consumer Services ### "Great tool during pandemic" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 16, 2021 Absolutely, one of the best things I've ever done for the business! As a business owner, I am not that interested in running around in a truck and quoting jobs all day but it's very easy for me to schedule four or five virtual calls from 5 to 7 and get those knocked out and send a quote to my customers and then all they have to do is hit approve and we just made money without having to go to the customer's house directly, I didn't pay anyone, no gas or wear and tear on the truck, and we are not out there getting or spreading disease. Pros I especially like keeping a video on file of our interactions with customers so that I can share this with my employees prior to them going out on the job. Cons It doesn't always work 100% of the time for every customer. Some customers are a little apprehensive about clicking on the items that they have to click in order to make the program work from there end. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Shon h. Commercial and Business Sales Manager Construction ### "My time with Streem " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2021 Nothing but positive, the level of support working with the team at Streem has been unbelievable, always on hand to help, and happy to listen help us understand how we can further use Streems functionality Pros Ease of use. Having had to deploy Streem out to over 800 people in our organisation, from the highly technical to technophobes, it has been a pleasure to introduce software that simply works, easy to pick up, intuitive and very fast to deploy. Cons Really hard to find negatives, getting senior management to understand the value of the software and the customer engagement it delivers. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Data protection for your customers, complying with GDPR, and finding an all in one solution for your virtual needs Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing Streem Overall better package and a road map that is inline with our expectations for deployment of technology that is also ahead of our competition Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cristal L. Customer Experience Specialist Consumer Services ### "Great concept, execution and support need work" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 May 11, 2019 Pros I liked that you were able to keep history of the contact and video sessions, and also that you could take pictures by getting a screenshot Cons It feels like one of those software program that isn't at it's prime yet, it's very finicky, would love to see how it works in the future once it's developed more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 10, 2021 Thank you for your feedback, we're excited for you to come back and try our software again as we have made significant improvements. Both our Expert and Customer experiences have been refreshed and we have added an iOS and Android app with advanced AR features, including our OnSIte experience. See it in action https://www.streem.com/get-a-demo Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)