# Jumpshare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Jumpshare Software - reviews, pricing plans, popular comparisons to other Screen Recording products and more. Source: https://www.capterra.com/p/179619/Jumpshare --- # Jumpshare Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Jumpshare ## What is Jumpshare? Jumpshare is a screen recording software that helps you communicate with clarity, save time, and be more productive. It combines screen recordings, screenshots, and GIFs, all in one powerful app. No more juggling multiple tools and subscriptions. ## What is Jumpshare used for? [Video Making](https://www.capterra.com/video-making-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Team Communication](https://www.capterra.com/team-communication-software/) Top alternative Featured Overall rating Based on 73 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Starting price $15 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jumpshare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://jumpshare.com&name=Jumpshare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jumpshare 4.8 (73) VS. [4.7 (24,136)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $15 Other, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (73) Ease Of Use 4.6 (22,691) Value For Money 4.6 (63) Value For Money 4.5 (15,258) Customer Service 4.6 (52) Customer Service 4.4 (13,516) ## Jumpshare alternatives [4.5 (3,524)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (6,071)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (27)](https://www.capterra.com/p/233604/Zoho-Workplace/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,019)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/179619/Jumpshare/alternatives/) ## FAQs about Jumpshare Overview ### What problems does Jumpshare solve? Jumpshare solves slow, clumsy file delivery by making large-file sharing, screen recordings, screenshots, and annotations fast to send without signup barriers. It reduces email bounce-backs, confusing client handoffs, and version replacement issues. Creative teams, customer-facing staff, agencies, and remote coworkers benefit most from smoother feedback and client sharing workflows. Answer based on 30 reviews Overview ### Which roles and teams benefit most from Jumpshare? Jumpshare is most used by business leaders, creative professionals, and technical consultants who need fast file sharing, visual feedback, and polished client communication. Executives and founders use it to present updates and collaborate externally, while photographers, filmmakers, developers, and digital teams rely on it to share assets, capture screens, and review work efficiently. Answer based on 73 reviews Overview ### What company size and industries is Jumpshare built for? Jumpshare serves small businesses first, with 93% of reviewers from that segment, especially in Computer Software at 12%. It also fits Information Technology and Services at 11% and Marketing and Advertising at 7%, aligning with sales, marketing, support, product, design, development, and team management needs, especially file sharing. Answer based on 73 reviews Features and Usability ### What are the key features of Jumpshare? Jumpshare includes core file sharing and file transfer tools, with drag-and-drop uploads, shareable file links, and access controls. Its differentiating features center on video capture, screenshot capture, and video sharing, plus customizable branding, annotations, expiration settings, and website analytics for tracking views and engagement. Answer based on 30 reviews Pricing ### How much does it cost and what fees or limitations are included? Jumpshare offers a free Basic plan, then paid plans from $15/month for Plus and $20/month for Business, or $12 and $16 billed annually. Basic includes 2 GB storage, 250 MB file uploads, and 30-second recordings. Reviewers often call it affordable and good value, though some say pricing feels high versus competitors. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does Jumpshare offer? Jumpshare provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide visual walkthroughs for learning product features and common tasks. Answer based on 4 reviews Getting Started and Support ### What customer support options does Jumpshare offer, and how do users rate the experience? Jumpshare offers email/help desk, a knowledge base, 24/7 live rep, and chat. Users generally describe support as fast, dedicated, and helpful, with some saying questions were answered almost immediately and complex issues were resolved on a call. A few users mention slower product development and frustration around pricing and feature requests. Answer based on 14 reviews Features and Usability ### Is Jumpshare easy to use for file sharing and daily work? Jumpshare keeps file sharing and screen capture simple, with quick setup, drag-and-drop uploads, and an interface many teams learn fast. Small businesses, client-facing teams, and creative users often find it intuitive for daily work, though some mention missing mobile features, selection controls, or occasional confusion in certain menus. Answer based on 24 reviews Features and Usability ### How good is Jumpshare for screencasts and screen recordings? Jumpshare makes screencast recording fast and easy, with quick sharing, annotations, and useful options for tutorials, client updates, and internal training. Marketing teams, support staff, and remote coworkers like the speedy uploads and playback, while some users want deeper editing, more recording controls, mobile capture, and clearer device selection. Answer based on 16 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Drag & Drop 4.6 (51) 68.63% of 51 reviewers that rated this feature as important or highly important It gives you a fast, user-friendly way to upload and organize files. Users think the drag-and-drop aspect saves time, is easy to use, and makes managing files much more efficient for daily tasks. Collaboration Tools 4.6 (35) 71.43% of 35 reviewers that rated this feature as important or highly important With this capability, you can easily share files, gather feedback, and communicate with team members or clients. Reviewers appreciate how it streamlines sharing, enables quick feedback, and helps teams stay organized and responsive. Access Controls/Permissions 4.7 (36) 80.56% of 36 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Sharing 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Alerts/Notifications 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Document Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Jumpshare 19 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Record audio or import/upload audio files With this capability, you can easily share files, gather feedback, and communicate with team members or clients. Reviewers appreciate how it streamlines sharing, enables quick feedback, and helps teams stay organized and responsive. Add customized logos and colors to align with company branding Store, manage, and track all electronic documents in a centralized location It gives you a fast, user-friendly way to upload and organize files. Users think the drag-and-drop aspect saves time, is easy to use, and makes managing files much more efficient for daily tasks. Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Store and manage images Save a screenshot of your desktop as an image Record and save a video file of what is happening on a computer screen Allow users to access multiple services after entering their login credentials once Transcoding an analog video to a digital file for storage Create original videos from scratch Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Store and manage online video content Allows users to view videos without downloading media files Track and analyze information regarding website visitors Get Advice We can help you find the software with the features you need. Features 4.5 (73) 4.5 Based on 73 reviews ## Pricing Value for money 4.6 (63) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/179619/Jumpshare/pricing/) Basic $0.00 It includes: - 250 MB File Size Limit - 2 GB of Space - 30 Seconds Recording Time - Iphone App - Oauth via Google - Screenshot & GIF Capture Basic Search - Secure Sharing (SSL) - Up to 4k Recording Quality - Windows and Mac Apps Plus $15.00 Other,Per Month It includes: - Unlimited Recording Time - Up to 4k Recording Quality - Screenshot & GIF Capture Basic Search - CTA Button & Video Editing - Custom Domain & Branding - Advanced Sharing Options - 20 GB Upload Limit - Inbox to Receive File - Analytics - Oauth via Google - Password Protection - Secure Sharing (SSL) - Time-Stamped Comments - Windows and Mac Apps Business $20.00 Other,Per Month It includes: - Accelerated Uploading - Advanced Branding - Advanced Sharing Options - Analytics - CTA Button & Video Editing - Custom Domain & Branding - File Recovery (1 Year) - Inbox to Receive File - Iphone App - Multiple Inboxes - No Upload Limit - Oauth via Google - Organization-Wide Policies - Password Protection - Screenshot & GIF Capture Basic Search - Secure Sharing (SSL) - Team Activity Stream - Time-Stamped Comments - Up to 4k Recording Quality - Version History (1 Year) - Windows and Mac Apps - Workspace Privacy Settings Value for money 4.6 (63) 4.6 Based on 63 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (52) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (52) 4.6 Based on 52 reviews ## User reviews Overall rating 4.8 Based on 73 reviews Filter by rating 5(63) 4(9) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AF Amanda F. coordinator Media Production ### "Very Disappointing. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 21, 2025 When it first started it was good, then odd ways to increase your spending were implemented without clear info on how or why on the site. Pros I liked link sharing. You could send someone a link to view or download. The challenge is, if they view it, it takes high bandwidth which will shut you out of using it even on a paid plan unless you spend 4 times the amount you currently use. If they make is clear on the dashboard instead of being sneaky about it, people could have a nicer experience vs a very disappointing one. Cons Very disappointing when you need actual help. Files downloaded were getting errors, no customer service when you need something fixed, only when there is a way for them to up charge you 4 x the amount you are already paying. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) i liked the options that were more robust Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ali K. Website Designer Information Technology and Services ### "A time & storage saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 17, 2023 Jumpshare is a great sharing application for individual or teams. I use it personally and for work. It's smooth on my Mac and phone and did not run into any issues with it. I just hope they keep making it better or as-is! Pros The app is becoming better and improvements are making it easier to screenshot and annotate and upload it to cloud. I can easily share the stuff in a matter of few clicks and seconds! Cons Sometimes the app lags and it doesn't allow us to capture. But it's so rare now and they are making improvements and adding more features, so I cannot tell if there's something I like the least? Maybe the only thing is that we cannot screenshot and upload right away, and we should click on Upload button when screenshot. Switched from [Droplr](https://www.capterra.com/p/157955/Droplr/) Despite the better pricing, Jumpshare has a better app and it has more features than Droplr that I could benefit from. Reasons for choosing Jumpshare I don't remember which products, but I compared the storage, the applications (if it's available on Mac, Windows and iPhone and Android) and Jumpshare was a win! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Steve W. Director Information Technology and Services ### "Works well but scope for further improvements" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 18, 2023 Pros Easy to use and requires minimal setup. Cons Lagging a little behind competitor products, to the extent that we have considered reverting to Loom and still use ShareX extensively. Switched from [ShareX](https://www.capterra.com/p/210187/ShareX/) [Loom](https://www.capterra.com/p/191187/Loom/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2023 Hi Steve, thank you for the review! I would appreciate it if you can mention which areas we're lagging behind compared to Loom and ShareX. We just launched a new redesigned video editor today and have a ton planned in our roadmap for this year. I would love to hear from you. SS Seejal S. IT support engineer Pharmaceuticals ### "Easy and simple file sharing solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 20, 2022 Pros Best to share large files when email does not accept large files, can share the link to other and can customize the access permissions. Cons The iOS app version has a lot of bugs. Crashes every time I load a file that has been uploaded already. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ryan A. Founder Marketing and Advertising ### "Very reliable and quick for creating screen share videos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 13, 2021 Pros Jumpshare is way more stable than other quick video making/screensharing apps I've used and it's easy to use. Cons Would like to see auto-captioning and the ability to add different default call to actions at end of video without having to open the web interface Switched from [Loom](https://www.capterra.com/p/191187/Loom/) Loom would constantly crash, losing the video I had just spent time creating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Daniel Cefram R. Lead Software Engineer Computer Software ### "Good and easy to use screen recording tool, that is primarily a file sharing service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 26, 2021 Since I use jumpshare primarily as a screen recording tool, the video recorded is usually scaled to a usable resolution which I appreciate. The video uploads quickly, and the playback is also quick to load, although I sometimes miss having the ability to upload the exact native resolution that I do with a competing tool. But that's just the edge cases when I need to record something with miniscule details. Pros \- The screen recording tool is easy to use, with annotations built-in the screen recording feature and not just the screenshot tool. - Uploading screen recordings is significantly faster than the competition. It seems like the screen recording resolution is scaled down before uploading, resulting to a faster upload. The video is scaled to a resolution that is just right for video screen recording (ie. not too small that you can't see anything, but small enough for the video to load quickly) - Screenshot annotation is on par with the competition, which is a good thing. - File sharing analytics is a definite plus. Cons \- No snap to window on screen record and screen shot - No way to modify the mouse click highlight color. It makes it hard to show the clicks when the screen is filled with yellow, as the mouse click highlights is color yellow too. The competition that I also use have the ability to modify the color and size of the clicks, which is something that jumpshare lacks. - No way to change the GIF playback speed - Limited post-screen-recording edits. No way to manually change resolution of the video. Reasons for choosing Jumpshare I still use cleanshot whenever I need the record the native resolution, or when I need to record a GIF, and whenever I need to capture my screen without uploading it (when simply pasting to slack for example). But other than that, jumpshare is a great tool, as the upload speed is really quick compared to cleanshot. Also, cleanshot's analytics is lagging behind jumpshare, and with jumpshare, I can upload other types of files (although I rarely made use of this feature). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Haseeb J. Senior Product Designer Design ### "The best file sharing and collaboration tool out there. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2021 Pros Ease of use and various features allowing you to either get your point across using static annotations or video screencasts. Fast and simple UX, no ads makes it a breeze compared to other tools in the market. The performance is also incredible, as I won't need to wait for the image to load on the web compared to the most popular options in the market like prnt.sc by lightshot. Cons Although few users will sort their files on the web, it'll be great to see some updates there. Uploading from the mobile app is slow. Switched from [Snagit](https://www.capterra.com/p/209649/Snagit/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Nicholas C. Chemistry Teacher Higher Education ### "My experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 20, 2021 Pros I like the fact that I'm able to record my screen. and the interface is very simple to use. Cons Not any that i can think of. It is very user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Joseph J. Assistant Principal of Operations Education Management ### "Jumpshare Use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2021 I love it. It allows me to share with people and families in my network. Pros It's wxcellfor making how-to videos and share with our regional network. Over the years the customization Jumpshare has allowed for has made every cent worth the investment. From being able to name a file from the moment you create it to the option of choosing how you would like to record a video. The objects tray is super helpful. I love being able to blur important content an use arrows and boxes to highlight important information. Cons For some reason Jumpshare is no longer allowing people within my organization to open the links I send, but that might be the firewalls set up by our charter. Im still looking into it. Reasons for choosing Jumpshare I loved the ability to take screenshots and edit them, videos, concealing important information, and storage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2021 Hi Joseph, if people in your organization are unable to view the files you share with them, it may be due to your Sharing Permissions set to No. If you change it to Yes, then they will be able to view them: https://files.ghaus.me/ZooMpYc SW Stephen W. President Construction ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 19, 2021 Works well so far in both sharing construction plans in large pdf file for work and sharing video files with friends. Pros I like the drag and drop feature, very easy to use. So far I mostly use it to share files that are too large to email. Works very well, especially on large video files. Also you can see if the file have been viewed. Cons Have not use it enough to find any dislike items. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179619/Jumpshare/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.