# Jumpshare Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Jumpshare the right File Sharing solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179619/Jumpshare/reviews

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Jumpshare

4.8 (73)

[View alternatives](https://www.capterra.com/p/179619/Jumpshare/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Jumpshare

Ease of use

4.8

Customer Service

4.6

## Pros and Cons in Reviews

AF

Amanda F

coordinatorMedia Production, 11 - 50 employeesUsed the software for: More than 2 years.

“I liked link sharing.“

November 21, 2025

SS

Seejal S

IT support engineerPharmaceuticals, 10,001+ employeesUsed the software for: Less than 6 months.

“The iOS app version has a lot of bugs.“

September 20, 2022

Ali K

Website DesignerInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The app is becoming better and improvements are making it easier to screenshot and annotate and upload it to cloud.“

July 17, 2023

JS

John S

PrincipleBroadcast Media, Self-employedUsed the software for: More than 2 years.

“The only con I can think of is the lack of a playlist option for music in a folder, which I would use extensively.“

August 17, 2021

Ali K

Website DesignerInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“I can easily share the stuff in a matter of few clicks and seconds!“

July 17, 2023

DH

David H

CEOInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Sometimes clients have and issue with a speed when they are opening my images (screenhots) and videos. But really sometimes.“

August 17, 2021

SW

Steele W

CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“The Screen Recording feature that uploads instantly saves me so much time with my reports and has even improved my I communicate with my clients.“

August 18, 2021

PM

Patrick M

CEOEntertainment, 2 - 10 employeesUsed the software for: 6-12 months.

“No running around on a web browser looking for links to addresses you can't remember.“

August 18, 2021

## Showing most helpful reviews

Showing 1-25 of 73 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ali K.  
Website Designer  
Information Technology and Services  
Used the software for: 1-2 years

### "A time & storage saver"

July 17, 2023

5.0

Jumpshare is a great sharing application for individual or teams. I use it personally and for work. It's smooth on my Mac and phone and did not run into any issues with it. I just hope they keep making it better or as-is!

Pros

The app is becoming better and improvements are making it easier to screenshot and annotate and upload it to cloud. I can easily share the stuff in a matter of few clicks and seconds!

Cons

Sometimes the app lags and it doesn't allow us to capture. But it's so rare now and they are making improvements and adding more features, so I cannot tell if there's something I like the least? Maybe the only thing is that we cannot screenshot and upload right away, and we should click on Upload button when screenshot.

Reason for choosing Jumpshare

I don't remember which products, but I compared the storage, the applications (if it's available on Mac, Windows and iPhone and Android) and Jumpshare was a win!

Switched from

[Droplr](https://www.capterra.com/p/157955/Droplr/)

Despite the better pricing, Jumpshare has a better app and it has more features than Droplr that I could benefit from.

Review Source

Nicholas S.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "The BEST quick sharing tool"

August 17, 2021

5.0

I use Jumpshare probably 30+ times EVERY DAY! It is so helpful, I wouldn't know what to do without it. I like how it just gets out of the way and I don't even have to think about it. I can easily send screenshots and annotations to people on our team and to clients with ease.

Pros

I've literally tried at least 5 of these kinds of sharing tools and finally settled on Jumpshare and never looked back. It has all of the features we need to collaborate and it just works!

Cons

I wish it was a little easier to do a timed screenshot. It's not a big deal, as they have this feature, but it takes a few extra clicks.

Alternatives considered

[Droplr](https://www.capterra.com/p/157955/Droplr/)

Reason for choosing Jumpshare

Jumpshare was the easiest to use, had all the features, and was just a joy to work with.

Switched from

[Zight](https://www.capterra.com/p/154298/CloudApp/)

CloudApp was getting very buggy and was unreliable at times. It often just wouldn't work. I also didn't like the UI/UX and the branding.

Review Source

AF

Amanda F.  
coordinator  
Media Production  
Used the software for: 2+ years

### "Very Disappointing. "

November 21, 2025

1.0

When it first started it was good, then odd ways to increase your spending were implemented without clear info on how or why on the site.

Pros

I liked link sharing. You could send someone a link to view or download. The challenge is, if they view it, it takes high bandwidth which will shut you out of using it even on a paid plan unless you spend 4 times the amount you currently use. If they make is clear on the dashboard instead of being sneaky about it, people could have a nicer experience vs a very disappointing one.

Cons

Very disappointing when you need actual help. Files downloaded were getting errors, no customer service when you need something fixed, only when there is a way for them to up charge you 4 x the amount you are already paying.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

i liked the options that were more robust

Review Source

PM

Patrick M.  
CEO  
Entertainment  
Used the software for: 6-12 months

### "Getting a jump on the competition..."

August 18, 2021

5.0

Having searched high and low for a suitable solution, Jumpshare came out on top, by a long shot. Our company uses Microsoft's suite and relied heavily on OneDrive for internal file sharing. However, this posed a lot of problems when sharing files with customer. That's where Jumpshare came in. They offered a bunch of functions and ease-of-use missing from other software. And with that tiny price tag, what's not to love? One of my favourite things about the software is the little widget it creates on your desktop tray on Mac. You simply click it once and you have everything you need right in front of you. No running around on a web browser looking for links to addresses you can't remember. Clean. Cheap. Fast. Effective. The team over at Jumpshare should be proud! If you need to get files to customers without any fuss, this is the app for you!

Pros

Jumpshare is intuitive, easy to use, and affordable.

Cons

A feature I would like to see, and as a former software developer I know this would be challenging, a way to replace a file with an updates version while being able to use the same link. Something else worth considering: giving admins the option to disable the preview of a file. When hosting large PDFs for example, someone clicking on said PDF will have to wait ages for it to appear because of the preview function. So we upload zip-files. That said, this is a good way to ensure folks upload zip-files only and minimise server space impact, but it almost made me turn away from the product until I realised zipped files would get around the issue.

Reason for choosing Jumpshare

I signed up months ago, so I don't remember specifically who else we tried, but I do remember spending 2 days going through free trials of 5 other companies.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

We still use OneDrive internally, but Jumpshare made the user experience for customers so much nicer and it reduced the workload of our customer service team.

Review Source

Response from Jumpshare

August 20, 2021

Hi Patrick, thank you for your kind review. Regarding being able to replace a file without breaking the share link, we support this already. :) Just upload a file with the same name and choose "Replace" when prompted and it will replace the file and you will be able to use the same share link as before. You can also visit Version History to see all versions of the file and replace any older version if you want to.

LS

Lee S.  
VP of Managed Care  
Hospital & Health Care  
Used the software for: 2+ years

### "Jumpshare is our backbone."

August 17, 2021

5.0

I love Jumpshare. It's a great and simple system. I love how simple it is. We have enough complex in our business lives. Simple is so nice! I also like the fact that I can email the \[SENSITIVE CONTENT\] of Jumpshare and ask for things within Jumpshare that are needed or that our company can benefit from and he actually responds right back to me. I think I emailed him about 20-30 times and he was nice every time. They did take a long time to add my request but it was eventually added. :) Thank you!!!!

Pros

I like the fact that we can organize hundreds of files in one place. We can then share them with our team, clients and insurance companies on a moments notice. We would really be lost without it.

Cons

Yes! In my main folder I have 214 folders. If i click on a folder to go in it to see my files...then click the back arrow to go out 1 level of folder....it will take me back up to the very top of the folders again. I then have to scroll back down to the folder I was just in....which takes up time. I wish it would bring me back out to the folder I just selected which could be the 75th folder down. It's a programming thing. A small thing but could elevate Jumpshare even more.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Box](https://www.capterra.com/p/148766/Box/)

Reason for choosing Jumpshare

I picked Jump because I have used it before and I'm very familiar with the program. I like how simple it is to use and its simple platform.

Review Source

CW

Chad W.  
Owner  
Media Production  
Used the software for: 2+ years

### "Early User, Great Product"

August 17, 2021

5.0

Overall my experience over the years has been very positive. When I've provided feedback it's often met with appreciation and many times those suggestions are implemented. I like sending my clients links with downloads disabled so they can look but not save locally until I'm paid. I also like setting an expiration so I don't have to go back and manage each folder to delete later.

Pros

The drag & drop ability to the tray icon make it very easy to add new files. The interface is also quite easy and I've provided a lot of feedback over the years which I've seen implemented so that's great. I love that I can disable downloads and annotate images. I also like setting an expiration date for files.

Cons

I would like there to be an Android app. I would also like the Favorites functionality to be improved. I've already offered this feedback, but I should be able to look at my Favorites based on the project, not just the overall Favorites.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

I switched to Jumpshare from Google Drive and Dropbox but I liked being able to provide on link to view with the ability to disable downloads.

Review Source

Muhammad Usman G.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "Jumpshare is best file storage and sharing tool!!"

August 17, 2021

5.0

Just Great.

Pros

My ability to control the user - 200 plus file types and controlling usr that they can not downloads it and view it online without any effort at their end. In my industry that was what i required always.

Cons

I want Android app!!!. What I missed always is an android app.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Reason for choosing Jumpshare

It does not solve my main problems, offered storage facility only.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Not so friendly especially control wise and viewership wise. No simple links

Review Source

VR

Verified Reviewer  
Business Owner  
Consumer Services  
Used the software for: 6-12 months

### "I love Jumpshare"

August 17, 2021

5.0

I am super happy I found Jumpshare (on Google). I've never heard of Jumpshare before—I think they need to market the product more, as it's a really great tool! It's one tool I'm more than happy to pay for.

Pros

\- Easy to install and start using - Easy to share files - Easy to create screenshots and videos - I love the captured time screenshot feature - Drag and drop feature is awesome - Soooo easy to share large files - Great value for money - I also LOVE the receive files from others feature - FAST upload and download of files - Responsive support

Cons

\- Saves screenshots as PNG files only (rather large files for web use)

Alternatives considered

[Zight](https://www.capterra.com/p/154298/CloudApp/)

Reason for choosing Jumpshare

More features. Great support. Value for money.

Switched from

[Nimbus](https://www.capterra.com/p/209356/Nimbus/)[Zight](https://www.capterra.com/p/154298/CloudApp/)

Nimbus malfunctioned when I updated my computer operating system. CloudApp is more expensive and is slow.

Review Source

Russ T.  
Financial Advisor  
Financial Services  
Used the software for: 1-2 years

### "Quick, easy screenshot & screencast tool"

August 17, 2021

5.0

Overall, very positive. The 1 or 2 times I've reached out to support with a question, they've been very responsive and helpful. It's a great tool to have and know it's just a click away when I need it

Pros

I like that Jumpshare is quick and easy to use. It's also very intuitive and has very little learning curve. It's also very fast and gives you a sharable link almost immediately

Cons

No major complaints or gripes. Overall I really like Jumpshare and have recommended it to many others. Would be nice if they allowed for GIF thumbnails on video files

Switched from

[Zight](https://www.capterra.com/p/154298/CloudApp/)

I liked Jumpshare's file sharing and other capabilities that Cloudapp didn't offer at the time

Review Source

Ryan A.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Very reliable and quick for creating screen share videos"

September 13, 2021

5.0

Pros

Jumpshare is way more stable than other quick video making/screensharing apps I've used and it's easy to use.

Cons

Would like to see auto-captioning and the ability to add different default call to actions at end of video without having to open the web interface

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

Loom would constantly crash, losing the video I had just spent time creating.

Review Source

JS

Joan S.  
Filmmaker  
Photography  
Used the software for: Less than 6 months

### "Funcionalidad y económico"

November 6, 2020

5.0

En general nuestra experiencia con el software es muy gratificante ya que nos a aportado unos servicios muy necesarios para nuestro día a día de la empresa.

Pros

Lo que mas nos justa de este software es que puedes personalizar tu pagina de envío de archivos totalmente, incluyendo tu logotipo, pagina web e incluyo personalizar el dominio de envío de archivos. Ademas ofrece unas características de relación almacenamiento precio increíble.

Cons

Lo que menos nos ha gustado pero por decir algo sería que no esta disponible la versión de idioma en Español, pero por lo demás todo perfecto.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/)

Reason for choosing Jumpshare

Elegimos Jumpshare ya que en relación calidad precio nos ofrecía mas características que los otros programas.

Switched from

[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/)

Hicimos el cambio ya que Jumpshare era más económico, nos ofrecía mas almacenamiento por el mismo precio y tenia más opciones de personalización y una aplicación móvil para gestionar el contenido.

Review Source

CA

Chris A.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Awesome software"

August 17, 2021

5.0

Amazing. I've saved a ton of time and I use it daily.

Pros

Really makes it easy to do asynchronous communication across timezones. Saves a ton of time too. I don't always need to hop on a Zoom call to communicate a piece of information.

Cons

The webcam video is choppy sometimes. Sometimes the application lags and skips audio.

Alternatives considered

[Loom](https://www.capterra.com/p/191187/Loom/)

Reason for choosing Jumpshare

Their Mac application was completely broken. Did not work at all.

Review Source

AV

Anirudh V.  
Manager  
Media Production  
Used the software for: 2+ years

### "The best user-friendly and affordable file sharing software available"

August 18, 2021

5.0

Was doubtful when we started using it, more than that it was my word against a lot of others that we needed this. Lots of people gave other options, but I stuck with Jumpshare all because they answered my queries quickly and could do all that I required.

Pros

Custom Links: The ability to share a file, but still have control over it. It gives a sense of peace and assurance.

Cons

Nothing as of now. In the time that we've been using it, all seems well.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/)

Review Source

JM

Justin M.  
Photographer  
Photography  
Used the software for: 2+ years

### "Simple and easy to use!"

August 18, 2021

5.0

I like the fact that I can share files with clients and they don't need to sign up to be a user of the platform in order to access the file.

Pros

I love the minimal design of the platform and its ease of use. I also like the fact that it's not busy with unnecessary functions like some of the other file-sharing sites. I use the replace feature quite a bit for switching out photos that have already been uploaded with revised photos.

Cons

The only thing I can think of is when I upload more than 100 photos into a folder, it doesn't fully display the photos over 100 without another slight effort to view them.

Review Source

JK

Jane K.  
Vice President  
Research  
Used the software for: 1-2 years

### "Peace of mind for my research documents while on the move"

August 18, 2021

5.0

Re Business I have not used this extensively but worked perfectly for the purpose intended.

Pros

For my purposes it is the ease of keeping important research files while on the move to access with ease. Great tool to take your filing cabinet with you and generous storage capacity not to mention version control. Believe this to be the easiest way for many engaged in family research and biographies to share and keep files up to date.

Cons

This section "to be determined" as need to study the software capabilities and upgrading storage before commenting

Review Source

FMQ

Fabricio Matías Q.  
Software Architect  
Computer Software  
Used the software for: 1-2 years

### "Excellent and Flexible Tool to Screen Capture and publish online"

August 17, 2021

5.0

A reliable daily companion at work.

Pros

The Drag and Drop functionality is a key selling point since it allows you to use your screen capture directly without having to upload it.

Cons

Can't think of a CON at the moment. I really like everything from JumpShare.

Switched from

[Droplr](https://www.capterra.com/p/157955/Droplr/)

Looking for more power and flexibility.

Review Source

LR

Lori R.  
Owner  
Graphic Design  
Used the software for: 2+ years

### "Jumpshare is a great value and easy to use "

August 17, 2021

5.0

Very positive experience

Pros

It’s so simple to use and securely share files with customers

Cons

There is nothing I dislike about jumpshare

Reason for choosing Jumpshare

I researched lots of companies and decided jumpshare was for me. I went with them first and was right about doing so.

Review Source

DF

Diane F.  
Owner  
Telecommunications  
Used the software for: 2+ years

### "It works well and quickly "

August 17, 2021

5.0

Pros

It’s easy to use . I learned it quickly. Hi

Cons

I don’t have an app for the cell phone.

Review Source

TR

Tim R.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "Jumpshare Review"

August 17, 2021

5.0

Works to the standard I need. Making it easier to upload or share files that aren’t created by Jumpshre tools may be beneficial, it doesn’t seem quite user friendly and a bit clunky when dragging a dropping onto the toolbar.

Pros

Was super easy to use and I can use my websites URL to share files to the public which was the main draw card of the software.

Cons

Sharing/capturing GIF images does not meet the standard I would expect for quality but isn’t a vital part of the software.

Review Source

DN

Denis N.  
President  
Education Management  
Used the software for: 1-2 years

### "Simple, reliable, useful, focused"

August 18, 2021

5.0

The sharing of big files with two clicks is what is perfect. Or any file. Try to do that with an email and it will likely bounce back plus emailing is several steps too.

Pros

As said in the title. Jumpshare does not try to be everything to everyone. This has resulted in a simple to use and reliable friend for sharing files and videoing as needed to share.

Cons

There is nothing that I dislike about the software.

Reason for choosing Jumpshare

It does what it says it does simply.

Review Source

MD

Mark D.  
Project Manager  
Paper & Forest Products  
Used the software for: 2+ years

### "Jumpshare wasy to use"

August 17, 2021

5.0

Pros

Drag and Drop large files can be shared.

Cons

Sharelink sometimes goes into customers Junk file folder

Review Source

JG

Joel G.  
Teacher  
Religious Institutions  
Used the software for: 6-12 months

### "It does exactly what I want it to do "

August 17, 2021

5.0

See abovd

Pros

I teach synchronic classes online, and my students occasionally miss a session. It is easy to record on Zoom, but the file is much too big for regular email. I stumbled onto Jumpshare, and nor my students are grateful to be able to enjoy the sessions at their convenience. It is so easy to use and so reliable. It has made a world of difference in my profession.

Cons

There’s not much to dislike. It’s easy, reliable and effective.

Review Source

VR

Verified Reviewer  
Digital Consultant  
Computer Software  
Used the software for: 2+ years

### "Great tool to easily share screen captures"

May 17, 2019

5.0

Pros

This tool is great: it uploads automatically your screenshots, which you can annotate, and then you can share them with a link.

Cons

I cannot think about a negative point for this tool.

Review Source

AF

Anthony F.  
Owner  
Retail  
Used the software for: 6-12 months

### "Sharing Video - Fast and Easy"

August 18, 2021

5.0

Excellent . I was able to send and share important files and information thanks to Jumpshare.

Pros

The ease and speed of accessing the software.

Cons

File sizes could be improved. Otherwise there’s nothing else I can suggest.

Review Source

RS

Rusty S.  
President  
Motion Pictures and Film  
Used the software for: Less than 6 months

### "Much nicer than DropBox or Sync for sharing large video files"

August 17, 2021

5.0

I really like it and use it for all of my video file sharing now.

Pros

I really like how fast it upload large, 4K video files from my Sony FX-9.

Cons

I haven't uncovered anything yet that I don't like.

Switched from

[Commercient SYNC](https://www.capterra.com/p/151318/Commercient-SYNC/)

Slow 4K file uploads.

Review Source

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