--- title: "PORTERS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PORTERS Software - reviews, pricing plans, popular comparisons to other Recruiting products and more." source_url: "https://www.capterra.com/p/179650/HR-Business-Cloud/" page_type: "product" language: "en" --- # PORTERS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PORTERS ## What is PORTERS? PORTERS is a comprehensive cloud-based ATS/CRM for Staffing and Recruiting Agencies founded in Japan in 2001. With more than 2,000 clients, Porters holds the number one market share of recruitment software in Japan. The system is highly customizable and therefore can be used from small to large scale Recruitment & Staffing Agencies, RPO, Corporate HR, and Maid Agencies. System updates are made constantly and free of charge to keep up with new market requirements such as digital transformation. ## What is PORTERS used for? [Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Starting price $50 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - CRM / 2026 - Applicant Tracking / 2025 - Recruiting / 2025 - Recruiting Agency / 2025 Our "Best of" badge program showcases products with the highest ratings... - CRM / 2025 Do you work for PORTERS?[Manage this product listing](https://www.g2.com/products/porters-hrbc/claim_requests/new?auto=true) ## PORTERS Overview Updated August 2026 AI summary PORTERS is a cloud-based recruiting and applicant tracking solution designed for businesses of all sizes, including recruiting and staffing agencies. It features an intuitive interface, customizable workflows, and multilingual support, allowing teams to manage candidates, job postings, and client relationships efficiently. Notable options include CRM tools, resume parsing, analytics, and third-party integrations to adapt to various recruitment processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PORTERS 4.6 (27) VS. [4.9 (476)](https://www.capterra.com/p/174348/Recruit-CRM/reviews/) Starting Price $50 Per User, Per Month Starting Price $95 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (27) Ease Of Use 4.8 (1,208) Value For Money 4.5 (25) Value For Money 4.8 (1,060) Customer Service 4.9 (27) Customer Service 4.9 (1,076) ## PORTERS alternatives [4.6 (515)](https://www.capterra.com/p/84093/Top-Echelon/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.5 (443)](https://www.capterra.com/p/133064/Crelate-Talent/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [100Hires](https://www.capterra.com/p/206957/100Hires/) [4.9 (1,208)](https://www.capterra.com/p/206957/100Hires/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206957/100Hires/) [View all alternatives](https://www.capterra.com/p/179650/HR-Business-Cloud/alternatives/) ## FAQs about PORTERS Overview ### Which roles and teams benefit most from PORTERS? PORTERS is most used by recruitment teams, sales and business development leaders, and agency executives who need structured candidate and client management. Recruiters and career advisors use it to track placements and communications, while managers and directors rely on it for pipeline visibility, operational oversight, and team performance monitoring. Answer based on 27 reviews Overview ### What company size and industries is PORTERS built for? PORTERS is built for small businesses, with 100% of reviewers from that segment, and it is used mainly in Human Resources at 81%. It serves staffing and recruiting agencies, maid agencies, and corporate HR, with additional reviewer representation in Staffing and Recruiting at 11% and Marketing and Advertising at 4%. Answer based on 27 reviews Features and Usability ### What are the key features of PORTERS? PORTERS offers applicant tracking, recruitment management, and candidate tracking for staffing and recruiting workflows. It also includes job posting, interview scheduling, resume parsing, resume search, and workflow management, plus CRM, pipeline management, reporting and analytics, document storage, and third-party integrations. Getting Started and Support ### What training and onboarding options does PORTERS offer? PORTERS provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Answer based on 2 reviews Getting Started and Support ### What customer support options does PORTERS offer? PORTERS provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Users describe the support team as helpful and responsive, with prompt replies and quick improvement suggestions when concerns arise. The available help resources also support efficient use of the platform for managing large amounts of data. Answer based on 2 reviews Features and Usability ### How easy is PORTERS to use? PORTERS feels easy to learn and practical for daily recruiting work. Staffing teams and non-technical users often find the interface intuitive, navigation clear, and task tracking simple. Some users need a short adjustment period at first, but the customization options and responsive support help teams get comfortable quickly. Answer based on 10 reviews Features and Usability ### How good is the PORTERS user interface? PORTERS offers a clear, easy-to-navigate interface that works well for everyday recruiting tasks. Recruitment agencies and HR teams often like the visible buttons, simple layout, and flexible customization. Some users mention the dashboard could offer deeper analytics, mobile usability can lag behind desktop, and the design could look more modern. Answer based on 10 reviews ## Features AI summary Based on 11,304 Recruiting reviews Capterra data shows that buyers of recruiting software rank the following features as their top priorities: - **Application Management** (**46%** of reviewers rated this feature as critical) - **Applicant Tracking** (**47%**) - **Job Posting** (**49%**) PORTERS supports all three of the features reviewers value most: **Application Management**, **Applicant Tracking**, and **Job Posting**. Combined, these capabilities help recruiting teams manage candidate pipelines, keep hiring activity organized, and publish openings efficiently across roles, helping businesses move candidates through the hiring process with better speed and visibility. Job Posting 3.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Resume Search 4.6 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Search through the software for stored resumes Candidate Management 4.6 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Resume Database 4.6 (9) 77.78% of 9 reviewers that rated this feature as important or highly important A searchable repository of candidate profiles Job Management 4.6 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks Workflow Management 4.2 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks PORTERS 67 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Recruiting Agencies: Designed for the use of recruiting agencies - For Staffing Agencies: Software addresses specific needs of staffing agencies - Full Text Search: Search for specific words or phrases within a document or database - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Interaction Tracking: Track interaction history by documenting conversations for contacts - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Requisition: Request a new hire, explain the need, and determine available budget - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Segmentation: Group leads or contacts based on their specific characteristics - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Task Management: Create, manage and track all task activities and progression - Temporary Staffing: Software addresses specific issues of agencies that provide temporary workforce to their clients - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (27) 4.4 Based on 27 reviews ## Pricing Value for money 4.5 (25) Free Trial Basic $50.00 Per User,Per Month Value for money 4.5 (25) 4.5 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (27) 4.9 Based on 27 reviews ## User reviews Overall rating 4.6 Based on 27 reviews Filter by rating 5(18) 4(7) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent TK Takuya K. General Manager Human Resources ### "Good system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2024 PORTERS is nice for us to create value in market . Pros Excellent customer support: The team responds promptly and provides improvement suggestions quickly if we have any concern . Comprehensive database: It allows for the management of vast amounts of data, making it efficient for handling large-scale operations. Cons Matching accuracy: Improving the accuracy of the database matching feature would enhance the precision of client proposals. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Thank you Takuya-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. KA Kieu An T. Career Advisor Human Resources ### "EFFICIENT PERFORMANCE" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 18, 2024 I think it is still efficient in using in enterprise process Pros What I liked most about PORTERS is its intuitive interface and seamless functionality, which make complex tasks feel effortless. The platform’s customization options are a standout feature, allowing users to tailor it precisely to their needs. Additionally, their customer support is outstanding—quick, friendly, and always ready to assist. Overall, it’s a solution that combines efficiency with a user-friendly experience, making it a pleasure to use. Cons The pace in using is kind of slow. What I liked least about PORTERS is that while the platform offers many powerful features, the learning curve for some advanced functionalities can be a bit steep. Additionally, certain processes could benefit from further streamlining to improve overall efficiency. That said, these are minor issues compared to the value the system provides. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Thank you Kieu An for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. AN Anonymous User Recruiting agency Human Resources ### "Good user experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 18, 2024 I used another service when I used to work in another agency, but Porters is quite user friendly and helpful by customer support. Pros We can customize it personally as the company. Cons The searching function(accuracy) is not perfect. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Thank you for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. SS Shoichi S. Operation manager Human Resources ### "Operations Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 I've been using around 6 years already. Very clear and easy to make a JD, update client information, and edit UI. Pros Very easy to use! Editing the UI is also very easy to change and you can customize as you want. Cons Auto matching is weak. And Some of the data extraction is hard to understand. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Thank you Shoichi-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. YK Yuji K. Sales Manager Human Resources ### "Good partner ！！" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2024 We have been receiving support since the launch of our company. They have provided consultations in line with the changes in our organization and have suggested the most suitable customizations for each situation. Pros Easy to customize to fit our company's needs.Being able to customize allows us to continuously implement the PDCA cycle, enabling us to challenge new things and easily make adjustments according to market changes. Additionally, the dedicated staff members are very supportive and willing to help with consultations for those customizations, which has been extremely helpful. Cons It would be helpful if you could make it easier to manage client information. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Thank you Yuji-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. YT Yoda T. Sales Manager Human Resources ### "PORTERS provide optimal solutions tailored to the company’s needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2024 We have been using your system for internal management within our company. I have been communicating with your team since the end of April this year. Amidst numerous internal challenges, we have received many suggestions for improving our operations through your system. You have been providing optimal solutions within the scope of our limited resources. Pros The representative kindly and thoroughly answers our questions. We are grateful for the various suggestions provided to improve our company’s operational efficiency. Cons There is nothing in particular that I dislike about your company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Thank you Yoda-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. SC Swee Chee L. General Manager Human Resources ### "Recommendation of Porters" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 18, 2024 In the overall Porters help up the internal process go smooth and goes electronics. Everyone could view their progress, updating, having the information in a good manner. Pros Could customise base on the company requirements Cons saved search sequence will run off the priority Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Thank you Swee Chee for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. YH Yusuke H. Managing Director Human Resources ### "Managing Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2024 Pros The user-friendly UI/UX and the variety of available functions are key attractions. Cons There is still room for improvement in detailed settings and data analysis. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Thank you Yusuke-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. KS Kazuaki S. Senior Recruitment Advisor Human Resources ### "Senior Recruitment Advisor 1" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2024 can boost our business with PORTERS and make good revenue Pros Easy to use and customize. Can gather information and manage easily Cons sometime cannot customize as we want to do Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 24, 2024 Thank you, Kazuaki-san, for your thoughtful ratings and comments. We will keep developing our products and services to help our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions. Thank you for your continued support! KM Kosuke M. General Director Staffing and Recruiting ### "Very easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 8, 2024 I used it at my previous company as well, so I'm very attached to it. I hope to continue to grow together with it in the future. Pros What's great is that it can be freely customized to design a flow that matches our company's operations. Cons It may take some time to get used to the UI at first, but once we get used to it, we'll find it very intuitive and useful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 24, 2024 Thank you Kosuke-san! for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. Please don't hesitate to get in touch with us if you have any opinions ahead. We look forward to partnering with you for continued success! [View all Reviews](https://www.capterra.com/p/179650/HR-Business-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [100Hires vs PORTERS](https://www.capterra.com/compare/179650-206957/HR-Business-Cloud-vs-100Hires)