# PORTERS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PORTERS the right Recruiting solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179650/HR-Business-Cloud/reviews --- PORTERS 4.6 (27) [View alternatives](https://www.capterra.com/p/179650/HR-Business-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PORTERS Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews KT Kieu An T Career AdvisorHuman Resources, 51 - 200 employeesUsed the software for: More than 2 years. “The platform’s customization options are a standout feature, allowing users to tailor it precisely to their needs.“ November 18, 2024 YH Yusuke H Managing DirectorHuman Resources, 2 - 10 employeesUsed the software for: 6-12 months. “The user-friendly UI/UX and the variety of available functions are key attractions.“ October 16, 2024 MS Momoko S Senior Recruitment AdvisorHuman Resources, 11 - 50 employeesUsed the software for: More than 2 years. “The multilingual support makes it very easy to use for companies with multinational staff.“ September 26, 2024 KT Kieu An T Career AdvisorHuman Resources, 51 - 200 employeesUsed the software for: More than 2 years. “Overall, it’s a solution that combines efficiency with a user-friendly experience, making it a pleasure to use.“ November 18, 2024 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Siraphop C. Career Consulting Recreational Facilities and Services Used the software for: 1-2 years ### "Preciseness is something important" October 30, 2018 4.0 The total experience is good to use as the tool for input, save, search, status proceed, matching or even classify on candidates profile. Pros As I work on candidate side. I could say the software is easy to classify in a specific category. For example, when I look for a candidate from my pool, it can be tick and check for that candidate I am looking for. Cons However, I feel spelling also somewhat significantly important. When we do search on something simple like job categories, a location which I found loads of misspelling. Some said that not a big point, but why do not we change to be correct one. One more thing is the way to search, like a blank tick, select, or free space. for example, in some category like religion, Nationality etc. Review Source YR YAKO R. General Manager Staffing and Recruiting Used the software for: 2+ years ### "Essential System for Job Matching and Database Management" October 4, 2024 5.0 It's not just the job matching feature, which is the most important aspect for recruitment agencies, but it also functions effectively as a database for managing all relevant information. Pros The customization options are impressive, allowing us to tailor it to our needs within a certain range. It also makes it easy to generate simple graphs from the system's data, so we don't have to constantly download the latest data ourselves when we want to review the numbers. Cons If you don't have someone in-house who's dedicated to monitoring and improving the system regularly, it could be challenging to fully utilize its capabilities. Reason for choosing PORTERS The system supports both Japanese, as the CEO is Japanese, and English, as the staff are Thai, and also the system from PORTERS had the highest market share in Japan. Review Source Response from Porters November 5, 2024 Thank you Yako-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. We appreciate your continued support and look forward to achieving more success together! KAT Kieu An T. Career Advisor Human Resources Used the software for: 2+ years ### "EFFICIENT PERFORMANCE" November 18, 2024 3.0 I think it is still efficient in using in enterprise process Pros What I liked most about PORTERS is its intuitive interface and seamless functionality, which make complex tasks feel effortless. The platform’s customization options are a standout feature, allowing users to tailor it precisely to their needs. Additionally, their customer support is outstanding—quick, friendly, and always ready to assist. Overall, it’s a solution that combines efficiency with a user-friendly experience, making it a pleasure to use. Cons The pace in using is kind of slow. What I liked least about PORTERS is that while the platform offers many powerful features, the learning curve for some advanced functionalities can be a bit steep. Additionally, certain processes could benefit from further streamlining to improve overall efficiency. That said, these are minor issues compared to the value the system provides. Review Source Response from Porters December 18, 2024 Thank you Kieu An for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. KF Kenichi F. CEO Human Resources Used the software for: 2+ years ### "A game-changer !!" October 1, 2024 5.0 Pros We have been using Porters as our ATS (Applicant Tracking System) for \[duration of use\], and overall, it has been a great experience. The system has really helped improve our recruitment processes, making it easier to manage candidate and client data efficiently. The interface is simple and easy to use, which has made our work smoother and faster. One thing we really like about Porters is how flexible it is. The action menu lets us create custom buttons that fit our internal processes, giving us more control. It also connects well with our automation tools, helping us get the most out of the system. The export feature is also very useful, allowing us to easily pull and analyze large amounts of data. While I’ve seen other ATS platforms with fancier dashboards, they don’t offer the same level of flexibility. Their export features are also more limited, which makes data analysis harder. In comparison, Porters gives us the tools we need to work more efficiently and make better decisions. Cons As for improvements, while the export functions are great, adding more detailed analytics or customization options in the dashboard would provide deeper insights into our recruitment performance, without the need to juggle spreadsheets. Switched from [Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/) It was very complicated, expensive and CS is not suitable to our team. Review Source Response from Porters December 18, 2024 Thank you Kenichi-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. YT Yoda T. Sales Manager Human Resources Used the software for: 6-12 months ### "PORTERS provide optimal solutions tailored to the company’s needs." October 25, 2024 5.0 We have been using your system for internal management within our company. I have been communicating with your team since the end of April this year. Amidst numerous internal challenges, we have received many suggestions for improving our operations through your system. You have been providing optimal solutions within the scope of our limited resources. Pros The representative kindly and thoroughly answers our questions. We are grateful for the various suggestions provided to improve our company’s operational efficiency. Cons There is nothing in particular that I dislike about your company. Review Source Response from Porters December 18, 2024 Thank you Yoda-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. TK Takuya K. General Manager Human Resources Used the software for: 2+ years ### "Good system " November 19, 2024 5.0 PORTERS is nice for us to create value in market . Pros Excellent customer support: The team responds promptly and provides improvement suggestions quickly if we have any concern . Comprehensive database: It allows for the management of vast amounts of data, making it efficient for handling large-scale operations. Cons Matching accuracy: Improving the accuracy of the database matching feature would enhance the precision of client proposals. Review Source Response from Porters December 18, 2024 Thank you Takuya-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. YK Yuji K. Sales Manager Human Resources Used the software for: 1-2 years ### "Good partner ！！" October 31, 2024 5.0 We have been receiving support since the launch of our company. They have provided consultations in line with the changes in our organization and have suggested the most suitable customizations for each situation. Pros Easy to customize to fit our company's needs.Being able to customize allows us to continuously implement the PDCA cycle, enabling us to challenge new things and easily make adjustments according to market changes. Additionally, the dedicated staff members are very supportive and willing to help with consultations for those customizations, which has been extremely helpful. Cons It would be helpful if you could make it easier to manage client information. Review Source Response from Porters December 18, 2024 Thank you Yuji-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. SS Shoichi S. Operation manager Human Resources Used the software for: 2+ years ### "Operations Manager" November 8, 2024 5.0 I've been using around 6 years already. Very clear and easy to make a JD, update client information, and edit UI. Pros Very easy to use! Editing the UI is also very easy to change and you can customize as you want. Cons Auto matching is weak. And Some of the data extraction is hard to understand. Review Source Response from Porters December 18, 2024 Thank you Shoichi-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. MS Momoko S. Senior Recruitment Advisor Human Resources Used the software for: 2+ years ### "Good software" September 26, 2024 5.0 This software is very useful to expand the business for recruiting advise, also useful for finding a suitable candidate for career adviser. Pros The multilingual support makes it very easy to use for companies with multinational staff. It is also easier to use than the software I used in my previous job as a human resources sales representative. Another attractive point is that users can customize the specifications. Cons Not much, it would be better if we can copy the other company's job description. Review Source Response from Porters October 15, 2024 Thank you, Momoko-san, for your thoughtful ratings and comments. We will keep developing our products and services to help our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions. We also hope to maintain our close relationship to grow your business. Jordache W. APAC, Business Development Staffing and Recruiting Used the software for: 2+ years ### "The Good, The Bad & The Ugly" October 30, 2018 3.0 I find HRBC needs more improvement in its dashboard, login page to have the option to save password so i can access with ease. We don't need any necessary notification as we also receive the notification via the email. It's hardly any user friendly. Pros HRBC have a unique platform that allows you to custom/add materials. It always strive itself to improve better and be better than most platform that allows you to key corporate data. Cons This software does not have "saved login" function. Also, as you soon as you reach the dashboard, there's a pop-up notification, which I am not able to disable it - which can be pretty annoying for every time I login into HRBC. It will be great if the dashboard can have some relatable business news to view. The search button is not customizable to have optional view on whether to open a search within same page or new page tab. Also, overtime, the data which I keyed in disappears. The new UI dashboard is not necessary, I prefer the previous one. Also, while viewing on mobile, it doesn't have a mobile version (microsite); it takes too much data on my phone and load longer time to access. Review Source VR Verified Reviewer Recruiting agency Human Resources Used the software for: 2+ years ### "Good user experience" November 18, 2024 5.0 I used another service when I used to work in another agency, but Porters is quite user friendly and helpful by customer support. Pros We can customize it personally as the company. Cons The searching function(accuracy) is not perfect. Review Source Response from Porters December 18, 2024 Thank you for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. TN Tohru N. COO Human Resources Used the software for: 2+ years ### "Best solution for HR business" October 4, 2024 5.0 I have been using Porters about 7 years, and I cannot image HR business without Porters. It helps to store all data by cloud, and manage all data easily. Also, CS team always response quickly and friendly. Pros Very competitive fee, and Porters have all kye function for HR business. And, there are some very convenient functions. Cons I need to pay the fee by USD, and I need to go to bank for the payment in Vietnamese USD transfer process. Review Source Response from Porters October 15, 2024 Thank you, Tohru-san, for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. Thank you for your continued support! SCL Swee Chee L. General Manager Human Resources Used the software for: 2+ years ### "Recommendation of Porters" October 18, 2024 4.0 In the overall Porters help up the internal process go smooth and goes electronics. Everyone could view their progress, updating, having the information in a good manner. Pros Could customise base on the company requirements Cons saved search sequence will run off the priority Review Source Response from Porters December 18, 2024 Thank you Swee Chee for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. YI Yusuke I. Sales Human Resources Used the software for: 6-12 months ### "For All Great Agents: PORTERS Review" September 27, 2024 5.0 Overall, the service provides value beyond its price. It’s easy to use with an intuitive design that anyone can navigate. By centralizing a large amount of information here and managing it collectively, the platform can significantly boost company performance. Pros The user-friendly design and simple interface are great. Additionally, it offers a high degree of customization, allowing companies to create a platform that matches their specific needs. Cons The functionality and customization options of the top page are limited. Improving the SFA (Sales Force Automation) feature on the client-side would enhance the platform further. Additionally, the payment methods and contract plans are somewhat complicated. Review Source Response from Porters October 15, 2024 Thank you, Yusuke-san, for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. We look forward to partnering with you for continued success! MS Masato S. Branch Manager Human Resources Used the software for: 2+ years ### "User-Friendly!" September 26, 2024 5.0 Pros \- High Customizability Porters allows us to customize fields, reports, and workflows to suit the specific needs of our industry or company. This flexibility makes it possible to build a system tailored to your unique recruitment processes. - User-Friendly Interface The user interface is simple and intuitive, making it relatively easy for staff who are non-tech to use the system. Cons \- Limited Mobile Use The usability on mobile can be inferior to that on laptops. Review Source Response from Porters October 15, 2024 Thank you, Masato-san, for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. As REERACOEN's growth is essential to PORTERS' success, we look forward to continuing to be great partners with you! HY Hidenori Y. Sales Manager Human Resources Used the software for: 2+ years ### "This is the No.1 HR cloud system!!" September 26, 2024 5.0 I have been using this product about 10 years already. If the HR agency is looking for a new cloud system, I would certainly recommend PORTERS. Pros This product is so easy to operate! And we can manage everything info, including “clients, candidates, job descriptions, processes, and sales. With this system, we can make our various operations more efficient! Cons PORTERS should have more variety of uses. But I have not yet been able to use many of the features. Therefore, if possible, I would like to see more lecture on how to use this system. Review Source Response from Porters October 15, 2024 Thank you Hidenori-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. KS Ko S. MD Human Resources Used the software for: 2+ years ### "Review on Porters" October 2, 2024 5.0 For my business, porters is crucial. I highly recommend all the recruitment agencies to use porters. Pros I manage a company in Philippines from Thailand. i can monitor very well about how the employees work. also i can customize easily whatever i want based on the company process. Thanks to Porters i can manage Philippines business well remotely. Cons i can't save the draft. i hope this function will be updated soon. Review Source Response from Porters December 18, 2024 Thank you Ko-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. KM Kosuke M. General Director Staffing and Recruiting Used the software for: 1-2 years ### "Very easy to use" October 8, 2024 5.0 I used it at my previous company as well, so I'm very attached to it. I hope to continue to grow together with it in the future. Pros What's great is that it can be freely customized to design a flow that matches our company's operations. Cons It may take some time to get used to the UI at first, but once we get used to it, we'll find it very intuitive and useful. Review Source Response from Porters October 24, 2024 Thank you Kosuke-san! for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. Please don't hesitate to get in touch with us if you have any opinions ahead. We look forward to partnering with you for continued success! KS Kazuaki S. Senior Recruitment Advisor Human Resources Used the software for: 1-2 years ### "Senior Recruitment Advisor 1" October 15, 2024 5.0 can boost our business with PORTERS and make good revenue Pros Easy to use and customize. Can gather information and manage easily Cons sometime cannot customize as we want to do Review Source Response from Porters October 24, 2024 Thank you, Kazuaki-san, for your thoughtful ratings and comments. We will keep developing our products and services to help our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions. Thank you for your continued support! YH Yusuke H. Managing Director Human Resources Used the software for: 6-12 months ### "Managing Director" October 16, 2024 5.0 Pros The user-friendly UI/UX and the variety of available functions are key attractions. Cons There is still room for improvement in detailed settings and data analysis. Review Source Response from Porters December 18, 2024 Thank you Yusuke-san for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. VR Verified Reviewer Director Human Resources Used the software for: 1-2 years ### "Good software " June 16, 2022 4.0 Quite satisfy Pros Can customise by own and easy to manage. Cons Too many criteria when setting up report Reason for choosing PORTERS None Review Source Response from Porters June 21, 2022 Thank you very much for your review, your feedback is important to us. We are glad to support you with report settings. Please contact us support@porters.com to schedule a meeting. Charmaine T. Recruitment Consultant Human Resources Used the software for: 1-2 years ### "Awesome Features!" October 31, 2018 5.0 I uses HR-Business Cloud on a daily basis (everyday), the display items, buttons, page interface everything is awesome. It might takes a few days to master the navigation but once you have done mastering, it won't be of an issue! Pros The interface is user friendly, the buttons are easily found, the features are well displayed. The navigation to each page is found several times on the page itself hence not much of an issue of navigating. Cons it would be good if there is any auto save/draft feature, as sometimes due to internet connection, the whole page will be gone - all the done work is not saved (waste of time and effort) Review Source Response from Porters December 18, 2024 Thank you Charmaine for your thoughtful ratings and comments. We will keep developing our products and services to make our customers drive business rapidly. We are happy to continue listening to your voices. Please don't hesitate to get in touch with us if you have any opinions ahead. GM Gaurav M. Ceo Human Resources Used the software for: 1-2 years ### "Excellent experience with this product " June 16, 2022 4.0 Pros ATS and Database management are the best features. Cons Candidate search is not that easy. Also we don’t know how to use this when team is small and still make full use of this product Review Source Response from Porters June 21, 2022 Thank you for your feedback, we appreciate it. Our staff will reach out to you for a session to customize your PORTERS account so that only the fields that you need appear on your search screen. PC Panunun C. Deputy managing director Human Resources Used the software for: 1-2 years ### "Porters Review" June 24, 2022 5.0 \- Pros Easy to use Able to manage data Data real time Cons Hard for setting I think I need more training for set up system Review Source Response from Porters June 28, 2022 Hi Panunun, Thank you very much for your review. Your feedback is important for us to work towards providing unmatched user experience to our clients. Our staff will follow-up with you regarding more training for settings. That should be customization training. AC Amy C. Consultant Human Resources Used the software for: 1-2 years ### "Usage review " June 23, 2022 4.0 Pros User friendly, users can customize most of the parts accordingly to own requirements. Also the after sales service & support is very good. Cons Not much actually, but look forward to further improve the candidate matching functions, facilitate the users to match job orders with suitable candidates more easily or effectively. Review Source Response from Porters June 28, 2022 Hello Amy, thank you very much for your feedback. Our staff will contact you regarding effective job-candidate matching. I hope that will solve your current challenge. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.