# Comgem Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Comgem Software - reviews, pricing plans, popular comparisons to other eCommerce products and more. Source: https://www.capterra.com/p/179660/Comgem --- # Comgem Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Comgem ## What is Comgem? Comgem is your trusted B2B ecommerce partner that delivers significant growth. Experience 31.8% bigger orders and 80% time savings. Our three B2B ecommerce solutions are designed for your business needs: a fast-launch B2B store, an all-in-one B2B ecommerce platform, and a custom platform that integrates seamlessly with your existing systems (like Sage 200, Sage 50, and Xero). Benefit from personalised experiences, streamlined ordering, flexible customer based pricing, efficient account management, and much more. Comgem is the B2B ecommerce platform that evolves with your business, ensuring long-term growth and stronger customer relationships. ## What is Comgem used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Headless eCommerce](https://www.capterra.com/headless-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £395 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Comgem?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.comgem.com&name=Comgem) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Comgem 4.9 (13) VS. [4.3 (658)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price £395 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (13) Ease Of Use 3.8 (6,171) Value For Money 4.7 (7) Value For Money 4.1 (5,097) Customer Service 5.0 (7) Customer Service 4.0 (4,877) ## Comgem alternatives Highest Rated [4.7 (174)](https://www.capterra.com/p/186941/Sku-IQ/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,689)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,668)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.5 (3,398)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) [View all alternatives](https://www.capterra.com/p/179660/Comgem/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Security 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Mobile Access 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices SEO Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Optimize and manage the search engine optimization efforts for a website or digital content CRM 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Email Marketing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Catalog Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Comgem 66 features Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Accept and track orders with multiple items Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Create and manage digital catalog of products/services with their details, specifications, and price Manage and track all internal and external communication conducted via calls, email, text, or chat Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Separate front and back end platforms to make coding changes without affecting user experience Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Create and send email blasts/campaigns Serves B2B organizations Designed for small businesses Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Manage and support multiple locations Manage multiple teams and operations from a central location Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Track and manage the profit margin between the cost of a product and its selling price. Present a catalog of inventory that customers can view Customize the specifications of a finished product to meet the particular needs of a customer Capture, organize and track product-specific data and information in a centralized location Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Ratings/Reviews Receive data and information in real time Accept and track repeat orders Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Track and monitor reviews of products or services An order generated by a seller to a customer, containing details about products or services Search and filter data across systems to locate required information by entering keywords or certain criteria Optimize and manage the search engine optimization efforts for a website or digital content Manage and track orders being shipped to customers Checkout of online store Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Create/edit commerce applications for mobile devices and/or web Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.9 (13) 4.9 Based on 13 reviews ## Pricing Value for money 4.7 (7) [View pricing plan details](https://www.capterra.com/p/179660/Comgem/pricing/) Comgem Standard £395.00 Flat Rate,Per Month It includes: - B2B ecommerce platform - Content management system - Customer pricing - Customer personalisation - Promotions management - shipping management - bulk pricing - customer authorisations - budgets - minumum order spend - maximum order spend - hierarchical accounts - multiple delivery locations - a login per user - unlimited products - unlimited admin users - no transaction fees Comgem Plus £595.00 Flat Rate,Per Month It includes: - B2B ecommerce platform - Content management system - Customer pricing - Customer personalisation - Promotions management - shipping management - bulk pricing - customer authorisations - budgets - minumum order spend - maximum order spend - hierarchical accounts - multiple delivery locations - a login per user - unlimited products - unlimited admin users - no transaction fees - inventory management - EDI - Supplier integration - order fulfilment - warehouse management Value for money 4.7 (7) 4.7 Based on 7 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Mailgun](https://www.capterra.com/p/159630/Mailgun/)[ SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 4.9 Based on 13 reviews Filter by rating 5(12) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AP Alissa P. owner Retail ### "Strong Communication Tools, but Needs Better Usability" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 Overall, Comgem has been a solid tool for managing communications efficiently. Once everything is set up, it performs reliably and helps keep operations organized. While there are some usability and customization limitations, it still delivers value for teams that prioritize structured communication and automation. Pros Comgem stands out for its ability to centralize communication and streamline messaging across teams and customers. It’s reliable for handling large volumes of interactions, and the automation features help save time and improve response consistency. It’s especially useful for businesses that need structured, organized communication workflows. Cons The interface can feel a bit outdated and not as intuitive as it could be. There’s a learning curve when setting up workflows, and some features aren’t as flexible or customizable as expected. At times, navigation between different functions can be slightly clunky. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR David R. Managing Director Business Supplies and Equipment ### "We’re very happy with the performance of Comgem Sell " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 12, 2022 Comgem Sell has proved to be a great, flexible ecommerce platform that has allowed us to create an accessible and streamlined shopping experience for our customers. The product details pages are really detailed and well presented, and can include all the product info we need to show. The ability to add product variations has been really helpful, as our customers can see every variation on one product page. Being able to add cross sells to our product details pages has also been a really useful feature, as it’s a great way to advertise other related products. We’re very happy with the performance of Comgem Sell and know that it can adapt with us as our business evolves. Pros There are lots of features. We like the integrated email marketing features and flexibility of different product types. Cons There are so many features you can get a lost. We are only using a fraction of the functionality offered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Ali J. Director Business Supplies and Equipment ### "Comgem has made our processes so much easier " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 12, 2022 Comgem has been brilliant at accommodating our specific business needs, and can adapt to our complex ecommerce requirements effortlessly. Comgem has made our processes so much easier and much more effective, especially with the integration to our back-office system – It’s more efficient than ever! I would recommend Comgem to anyone looking to take their ecommerce site to the next level. Pros Integration to our back-office system and support for different ecommerce customer types Cons We had a mapping issue with one of our suppliers and their cost prices, but this has been addressed! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Martin L. Director Business Supplies and Equipment ### "Three Years and Counting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 11, 2022 Comgem has made our site easy to navigate for customers and includes lots of timesaving features like favourites lists and quotation requests. All the most important information is all in one place and makes finding contract items and re-ordering items easy and efficient. We’re also able to take care of more advanced needs such as authorisations and budgets, which is great for account customers as we can personalise their experience and be in control of what each customer has access to. Comgem has made our processes much more effective and gives us lots of flexibility and control over the permissions of our customers. Pros Responsive so works well on mobiles, desktops and tablets as well as the flexibility of the platform Cons There are lots of features we are not using, for example account-based themes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Joanne D. Director Business Supplies and Equipment ### "All the ecommerce tools we need to create the best shopping experience for our customers. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2022 Comgem Sell has given us all the ecommerce tools we need to create the best shopping experience for our customers. Our site is really easy to use and navigate, and we’re really proud of our modern and sleek website design – it makes navigating through our website so much easier and more enjoyable. Products are easy to find with the search navigation and filterable options on the search results page. We also love how comprehensive the product management system is, as it supports lots of different product types, and we can have complete control over every aspect of the product records, meaning we can include all the info we need. Comgem Sell has made our processes a lot more efficient and we love our website design. We wouldn’t hesitate to recommend Comgem! Pros Easy to navigate and modern professional designs. Great filters for products. Cons Nothing comes to mind. Our customers love our website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Paul M. Director Business Supplies and Equipment ### "Our customers love it" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 10, 2022 We have now used Comgem Sell for the last two years and our customers love it. It is very user friendly from their point of view and easy for us to update and maintain their core list with new products as required. We also like the weekly renewed banners that alert our customers to new ranges of products and highlight items that we have available that they may not been aware of, creating new sales opportunities. We would highly recommend Comgem Sell to anyone that wishes to sell numerous products online. Pros Great for new online sales opportunities Cons None that I can think off. It is a good solution our customers love. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PW Paul W. Manager Business Supplies and Equipment ### "Comgem is amazing for providing comprehensive solutions to our complex business needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 10, 2022 Comgem is amazing for providing comprehensive solutions to our complex business needs. We can manage customer permissions on a granular level, giving us complete control of what customers can access, and the flexible pricing is really beneficial for us to manage pricing on an account level. The platform has made organizing and managing our ecommerce site so much easier, and also provides our customers with a responsive and professional looking website for an even better shopping experience. Pros Flexible for different types of customers. Looks great on mobiles and desktops. Cons There is always something new within the platform as the team are always developing it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PU Paul U. Director Business Supplies and Equipment ### "Comgem Sell has always been flexible and responsive to our business needs, and accommodated our ecom" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 10, 2022 Comgem Sell has always been flexible and responsive to our business needs, and accommodated our ecommerce requirements. The personalised portals have been a great way for us to stand out amongst our competitors and given our key customers an extra special touch for a more personalised shopping experience. This has made targeting our wide variety of customers so much easier, as we can control what products they see, and what products are pushed to their homepage. We’re always excited to show off our modern ecommerce website by Comgem! Pros The personalised portals have been a great way for us to stand out amongst our competitors and given our key customers an extra special touch Cons It is a feature rich platform and we only use a small number of features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Themis H. Director Business Supplies and Equipment ### "Professional and clean ecommerce platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 10, 2022 We love the clean and professional look of our website that we’ve been able to achieve through Comgem Sell. Our website is responsive and easy to navigate, and works really well on a mobile and tablet too, which is great for us to expand our audience reach! It not only looks great, but the ecommerce functionality works brilliantly, and is really flexible in terms of allowing us to finely manage pricing, permissions, and budgets. It’s really given our website a much more professional and personalised feel for our customers, and we wouldn’t hesitate to recommend Comgem. Pros Responsive and easy to navigate. Flexible. Cons There are no cons that come to mind. It is very flexible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Andrew P. Sales Director Industrial Automation ### "www.basehandling.co.uk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2021 Comgem were first recommended to us back in 2008 and we engaged their services to completely revamp and update our rather dated and basic website. They created a brand new site incorporating all the latest technology and optimisation required to achieve first page Google rankings for many of our pages and in doing so, the site soon became the focus of many new enquires and orders. We have since worked with Comgem at regular intervals over the intervening years in an effort to maintain our excellent web presence and the results that we achieve from that. We are currently working on our latest reiteration of our website with Comgem which will once again be a major step in advancing the technological and aesthetics of our site now incorporating 3D CAD Models, Video, Multiple Product Images and updated Brochure Files. I would have no hesitation in recommending Comgem for any web development Projects and look forward to continuing an excellent relationship with their team into the future. Pros The amount of genuine enquires that we now generate through our web presence. Cons There have been no negatives since engaging Comgem to design and implement our website. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179660/Comgem/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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