# Amazon SES Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Amazon SES Software - reviews, pricing plans, popular comparisons to other Transactional Email products and more.

Source: https://www.capterra.com/p/179662/Amazon-SES

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# 

 Amazon SES Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Amazon SES

## What is Amazon SES?

Amazon Simple Email Service helps developers and marketers send and receive marketing and transactional emails.

## What is Amazon SES used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Email Management](https://www.capterra.com/email-management-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)

Top alternative

Featured

Overall rating

Based on 123 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$0.1

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Amazon SES

4.7 (123)

VS.

[4.5 (6,232)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting Price

$0.1

per user, per month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (123)

Ease Of Use

4.3 (6,113)

Value For Money

4.6 (105)

Value For Money

4.2 (5,074)

Customer Service

4.0 (94)

Customer Service

4.4 (5,239)

## Amazon SES alternatives

[4.6 (3,465)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (2,924)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/179662/Amazon-SES/alternatives/)

## FAQs about Amazon SES

Overview

### What problems does Amazon SES solve?

Amazon SES solves the cost, scalability, and deliverability problems of sending transactional, notification, and bulk emails from apps without running mail servers. Developers, IT teams, and product teams use it to centralize email delivery, monitor bounces and reputation, automate outbound and inbound email workflows, and support high-volume sending reliably.

Answer based on 95 reviews

Overview

### Which roles and teams benefit most from Amazon SES?

Amazon SES is most used by software engineers, developers, and IT teams that need reliable transactional email delivery, SMTP integration, and scalable sending. Marketing teams and account managers use it for campaigns and customer communications, while founders, owners, and executives value its low-cost infrastructure, deliverability, and operational visibility.

Answer based on 123 reviews

Overview

### What company size and industries is Amazon SES built for?

Amazon SES is built for small businesses and IT-focused companies, with 74% of reviewers from small businesses and 21% from Information Technology and Services. It also serves Computer Software organizations at 20%, plus midsize businesses at 12% and enterprises at 14%, reflecting broad use across company sizes.

Answer based on 123 reviews

Features and Usability

### What are the key features of Amazon SES?

Amazon SES includes core email delivery features like SMTP relay, API-based email sending, email monitoring, and template management. Reviewers also focus on email marketing and campaign management for transactional or bulk messages, plus list management, personalization, and response handling. Integrations with AWS services support scalable setup and deliverability tracking.

Answer based on 84 reviews

Integrations

### Which third-party tools and platforms does Amazon SES integrate with?

Amazon SES integrates with 4 third-party tools and platforms mentioned by users: Amazon EC2, WordPress, Sendy, and cPanel & WHM. These connections cover cloud infrastructure, website email delivery, email marketing, and server management, with Amazon EC2 and WordPress appearing most often in reviewer descriptions of day-to-day use.

Answer based on 24 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Amazon SES?

Amazon SES takes more time to onboard than simpler email tools, especially for admins and teams new to AWS. Documentation and videos are available, but reviewers say setup often requires substantial reading and testing. Technical users learn faster, while nontechnical users and first-time integrators usually face a steeper learning curve.

Answer based on 11 reviews

Getting Started and Support

### What customer support options does Amazon SES offer, and how do users rate the experience?

Amazon SES offers email/help desk, FAQ/forum resources, 24/7 live rep, and chat. Users often describe support as responsive and helpful for quota increases and scaling, but many also report slow replies, difficult ticket processes, canned responses, and frustration when resolving sandbox, sending-limit, and deliverability issues.

Answer based on 18 reviews

Security

### How does Amazon SES handle data security and access control?

Amazon SES uses domain verification, DKIM, SPF records, email authentication, and IAM permissions to secure sending access and protect mail content. Reviewers also describe it as cloud-based and secure. However, some note cumbersome AWS permission policies, limited incoming email security controls, and no built-in key or password rotation.

Answer based on 10 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Monitoring

4.4 (28)

64.29% of 28 reviewers that rated this feature as important or highly important

Ability to oversee and optimize the operations of a mail server

Template Management

4.5 (19)

52.63% of 19 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

Campaign Management

4.2 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Email Campaign Management

4.5 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Response Management

4.2 (12)

25.00% of 12 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

List Management

4.6 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Manage contacts across multiple mailing lists

Amazon SES 12 features

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Ability to oversee and optimize the operations of a mail server

Manage contacts across multiple mailing lists

Adjust communications based on previous interactions or personal preferences

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.3 (123)

4.3

Based on 123 reviews

## Pricing

Value for money

4.6 (105)

Free Version

[View pricing plan details](https://www.capterra.com/p/179662/Amazon-SES/pricing/)

Basic

$0.10

Value for money

4.6 (105)

4.6

Based on 105 reviews

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## Support, customer service and training options

Customer Service

4.0 (94)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (94)

4.0

Based on 94 reviews

## User reviews

Overall rating

4.7

Based on 123 reviews

Filter by rating

5(86)

4(31)

3(6)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KS

Kayla S.

Director

Child Day Care Services

### "Learning curve "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2025

The most difficult part for me was the set up it was confusing while in that process. After we got though that it seems to be much smoother and going great now

Pros

I love that the cost is low it’s a cost per email not a monthly fee. It can also handle small to massive volumes of emails without any performance issues.

Cons

Amazon SES is not beginner-friendly. You need to set up things like domain verification, DKIM, SPF records, and IAM permissions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mark H.

Operations Manager

Education Management

### "Upstart tutoring company's Amazon SES experience"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 22, 2025

Amazon SES has been solid for our company with various transactions in recent years that we have completed via email. It is useful sending out multiple emails to clients.

Pros

Our company has gotten good feedback from our clients from our company's use of Amazon SES for sending transactional emails for our clients. It also blends well with the other Amazon services we use.

Cons

It takes a significant amount of time to set up some of the features for Amazon SES. There are more time-efficient email sending services than Amazon SES.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Elle L.

Account Manager

Computer Software

### "Cheap and Easy but needs Monitoring on a Regular Basis"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 23, 2025

Dirt cheap and works, but it does need regular maintenance and monitoring, not feeling like I can completely let it be automated.

Pros

Really the frontrunner for email service, it’s effective and affordable, there are some issues with it as far as user error, and if you are not great with technology or computer systems, you can have some work stop issues that you may not be able to diagnose.

Cons

Easy to get your emails sent to spam by recipients, also had an issue with email bounce backs - if your bounce back/ spam rate gets too high AWS will stop you from being able to sent emails. I wish there was a default feature to correct this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jazzmen M.

CEO

Arts and Crafts

### "Amazing Mail delivery"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

May 14, 2025

Pros

I love that I can receive all my Amazon information inside my Amazon mail I don’t have to worry about mixing up my important information with my Amazon perks and notification

Cons

That I haven’t been able to access my account in decades

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Needed to be up to date with the era of today which includes having a gmail

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Web Designer

Information Technology and Services

### "Affordable and Scalable Email Service with Easy AWS Integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 27, 2025

It is amazing and integration-friendly software and it's work with other AWS service

Pros

This software provider low pricing for bulk email and handel a small to large email volumes.

Cons

I need approval for production use in this.

Switched from

[SMTP2GO](https://www.capterra.com/p/166646/SMTP2GO/)

This software provider low pricing for bulk email with handel a small to large email volumes and including it support a SPF controls.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Iddy H.

Solution Architect

Information Technology and Services

### "A Scalable and Cost-Effective Email Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2025

Amazon SES is an excellent choice for businesses that need reliable, scalable, and affordable email sending, but it’s best suited for developers or teams comfortable with AWS configurations. If you need a plug-and-play solution with built-in templates and advanced tracking, third-party tools might be better.

Pros

I do like it's ability to integrate well with other AWS services like Lambda, SNS, and CloudWatch, making automation and monitoring easy.

Cons

While SES provides some email metrics, more advanced analytics (like click tracking) require integration with external services like Amazon Pinpoint or third-party tools.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Swaibu B.

AWS Solution Architecture

Information Technology and Services

### "Amazon SES service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2025

Amazon SES is a cost-effective and scalable email service with strong AWS integration. However, its setup can be complex, and maintaining high deliverability requires careful monitoring.

Pros

Amazon SES offers reliable email delivery with high scalability and strong integration with AWS services at a cost-effective price.

Cons

Amazon SES has a complex setup with strict email-sending policies, and achieving high deliverability requires careful configuration and monitoring.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Lead Engineer

Information Technology and Services

### "Overall Good Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 13, 2025

Pros

Sending email without getting spam is best thing about this.

Cons

Little bit setup becomes hard for this and price is little high.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

As sendgrid website showing error every time doing configuration and login.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FF

Friend F.

Sales manager

Computer Software

### "THE BEST THING OF AMAZON SES"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 28, 2024

I have been using this site since 2019 and it has been good.

Pros

Kind of friendly and easy to use to it's people.

Cons

The redemption of their cards into cash is not acceptable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Antonia M.

Engineer

Civil Engineering

### "I believe in amazon"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 20, 2024

I have found it works like a charm for sending tons of emails, like order confirmations or account notifications.

Pros

Everybody knows Amazon, it is a tool that we can believe. Reliable and scalable infrastructure

Cons

Just strict sending limits for new accounts

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/179662/Amazon-SES/reviews/)

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