Amazon Web Services

Amazon SES


4.5 / 5
32 reviews

Who Uses This Software?

It is a reliable, cost-effective service for businesses of all sizes that use email to keep in contact with their customers.


Average Ratings

32 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.10
  • Pricing Details
    $0 - first 62,000 emails/each mo; $0.10 - every 1,000 emails after that.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Amazon Web Services
  • aws.amazon.com
  • United States

About Amazon SES

Amazon Simple Email Service helps developers and marketers send and receive marketing and transactional emails.


Amazon SES Features

  • A/B Testing
  • Contact Database
  • Dynamic Content
  • Email Monitoring
  • Mailing List Management
  • Reporting/Analytics
  • Spam Check
  • Template Management

Amazon SES Reviews Recently Reviewed!


Cheapest Email Service I have ever used

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Amazon SES is a fast and very cheap transnational Email service. Amazon SES can send upto 14 email per second. Amazon SES allows you to send email in which from address can be your domain. It is so simple to set up and use. Amazon SES also provided detailed stats of your daily email. You get 62,000 free mail each month if you send mails using EC2 servers.

Cons: Amazon SES is a great email service but you need to make sure you don't exceed your bounce rate beyond 10% otherwise you will loose your ability to use this service.

Overall: We use Amazon SES to send email notifications and verification links of our website. Amazon SES is reliable and fast delivery email service.

Capterra loader

Worth it but be careful

Mar 14, 2019
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The price is just the best feature along with its deliverability. You can authenticate your domains and email in a simple way.

Cons: The support is as slow as it can be. It's really annoying to have to ask permission for everything and be under investigation for every email blast you send.

Overall: I have used this for a long time, but I kept being asked why and how I was using my account. I understand its policies, but it comes a point where this is just not usable at all.

Affordable and reliable simple email service

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using Amazon SES for our marketing campaigns for a very long time and I must say the platform is very affordable, reliable and simple. Before using the Amazon SES we were paying very high to some other vendors for our marketing campaigns and bulk email campaigns whereas after switching to SES the cost for email campaigns reduced drastically and now we are allocating that excess funds to some ad campaigns. Also the delivery rate is phenomenally good. Apart from that after removing the sending limit cap we now can send to huge number of our customers at a time without raising any eye.

Cons: The integration part to third party vendors can be little bit less complicated.

Simplest way to send and work with email in the cloud

Mar 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SES revolutionized way of sending and programatically working with incomming email in the same way that AWS S3 revolutionized storage few years ago. It not only allows you to send all your commercial email but gives you tools to work with incoming email using all of AWS managed services. It's super easy and extremely scalable solution.

Cons: Before starting using it you need to prepare some kind of monitoring system to carry about your emails reputation.

Overall: Excellent solution with great scalability and priceing model.

Capterra loader

Reliable & simple email sending service

Nov 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you are on AWS, forget about setting up your email relay service and just go with SES.

It's a really simple service (it's just like using a common SMTP service) but nowadays sending email has become tricky cause of SPAM, and AWS makes sure their infrastructure and set up reduce the chance of your email becoming SPAM itself.

Cons: Nothing really, but maybe having a bit more control and insight could have helped a couple times.

Overall: I set up SMTP servers/services a few times starting many years ago when it was easy, so I know exactly how it works, but nowadays I'd go straight with SES to avoid the pain of keeping my infrastructure out of blacklists and hackers hands.

SES is YOUR answer for sending emails in your application!

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SES help cut expenses of Postmark by offering a fraction of the cost per emails going out. Customer support is very responsive and it's easy to request quota increases.

Cons: Postmark offered nice insights to individual emails, which SES does not.

A simple and efficient cloud-based email service.

Jun 06, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple interface for the purpose of sending and receiving emails.

Cons: Lack of incoming email security control tools.

Overall: A simple cloud-based email service without many customization tools, but that is attractive for its price, support and integrity provided by Amazon.

Simple Email Service: Truth in Advertising

Dec 01, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Managing e-mail can be a big gamble while trying to stay off blacklists, ensure delivery without going to junk folders, and so on. Amazon SES really does make it simple: point your tools at the service, and let SES manage the rest.

Cons: SES starts out sandboxed so that you can only send e-mail to approved receivers. It's not super obvious that this is happening, and it can be frustrating for new users.

Overall: We use SES to manage notification e-mails from our various applications and services. Need a password reset? SES is sending that e-mail to you.

Capterra loader

My review for Amazon SES

Jan 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its very reliable and stable, Ive used ir for many apps along with the Amazon suite and I highly recommend it. Ive never had issues with sending emails.

Cons: The only issue Ive had is that you need to create a support ticket to disable sandbox and enable production and increase the sending quote. It would be easier to do so without creating tickets.

Overall: Positive.

Reliable SMTP server

Apr 19, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Reliable Email sending service

A very low-cost SMTP server

Cons: Need to write our own custom code to track bounces, unsubscribes and spam complaints.

Capterra loader

Flexible and reliable transactional and mass email platform

Jan 24, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very reliable and highly available

Handles both transactional and mass email with great delivery rates

Easy to maintain a high reputation value

Monitoring dashboard

Very low pricing, first 62k emails/month are free of charge

Cons: In order to maintain a high reputation, Amazon SES enforces a strict verification policy, which can get tricky for non-technical users, of for customer's domains.

Overall: Compared to other similar solutions Amazon SES has proven to be very reliable while keeping the costs under control.

A simple, essential service for most applications

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: If you're running a web service that uses a popular web framework you'll probably need an SMTP server for sending certain emails. This is that and it's cheap and easy.

Cons: It's simple like it says. Won't help you run amazing campaigns or track lists of customers.

Inexpensive email service, with security concerns

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SES is very affordable for teams of all sizes

Cons: Once, the SES service was hijacked by external intruders and used to send spam. Amazon currently has no way to rotate keys / passwords, and so this creates an extra burden for users

Highly Reliable and Robust

Apr 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've used SES since it was first launched. Several websites have been using it for years and I've never had a problem. Extremely reliable.

Cons: Like most AWS services, make sure you set it up right in the beginning. I once had to make a change for security reasons and it was a pain updating my live apps that use SES.

Overall: If you need reliable programmatic emailing this is the best. Costs pennies for my use cases.

Really Usefull for any kind of projects

Nov 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used it for 2 different projects and they work a lot better now. It's worth it if the company decides to pay for it.

Cons: A little bit too complex and lack of documentation

Game Changing Email Manamagent Platform

Jul 17, 2019
5/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazon SES is absolutely incredible when it comes to saving you money compared to ANY bulk email sending and marketing platform out there. I love the fact that I am spending pennies on the dollar, literally, compared to what I was previously on sending emails to my clients. I've also seen a huge increase in deliverability since switching over as well!

Cons: Much like many cloud systems, setting up and configuring Amazon SES is not the easiest thing in the world, which i guess is to be expected. I don't really like that I have to involve a third party for certain management functions, but given how much I am saving, I'm OK with it!

Overall: Before discover SES I was paying over $100 per month to send out a single bulk email to my newsletter clients each month. So it wasn't because I was MAILING so much, but rather my list itself was larger. I had the money to spend, but it just seemed so pointless, and then I ran across SES and an app called SENDY which, combined, is saving me TONS of money to the point that I am spending about $5 per month now to send the same exact volume of mail. Incredible!

Capterra loader

Perfect high-volume email solution

Nov 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Setting up an email server is relatively complicated. It's made even worse when dealing with a high volume of outgoing emails. AWS SES makes it much easier than any DIY option out there, giving you the exact DNS records to enter.

Cons: As with most AWS services, it will take a little learning. Compared to some of their other services though, SES is quite straight forward.

I really don't like that there is no simple incoming email forwarding option. It can use SNS to forward a JSON encoded mess, but unless you are using their WorkMail service, receiving mail is still something you'll have to figure out.

Overall: We have a newsletter that is sent out to our clients on a regular basis. Managing that email system ourselves was more work than we wanted to deal with. SES is very affordable and relatively easy to use. As mentioned in Cons, my only complaint is with incoming email being either expensive (WorkMail isn't worth the money IMO), complicated (setting up your own income email solution), or messy (mail forwarded with SNS is unformatted and JSON encoded).

Great email service for any type of emails (cold outreach, automations, simple emailing)

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Dirt-cheap email service from Amazon. It's super-reliable and easy to set up. Integrates nicely with the rest of the Amazon stack.

Cons: Sender domains must be whitelisted and verification is done through DNS records, which can be inconvenient at times.

Capterra loader

Excellent software for sending company emails through the cloud, very simple

Jan 25, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All the software that aims to help companies, I think it's quite beneficial, Amazon. It is a software that I like because I think it is very practical within the company because it allows us to maintain a good communication with everyone, either with the workers or with the clients depending on the information that they want to send, I also like it because it is eliminated from simple way and because you have the option of notification when the mail is delivered to each of the recipients.

Cons: Although not much time has been spent implementing Amazon Ses I think that until now have been only positive things to say, I could mention that it is usually a bit tedious to understand everything quickly but it is something that time is showing you

Overall: The experience has been good in the time it takes to use the software, along the way that I think will be very good and practice within the company

Cheapest email service provider

Dec 25, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Amazon SES provides 62000 free emails per month. This is enough for a small scale company to get started with a new product.

Cons: In the free tier, we have to whitelist each email address that we need to send mail. This is cumbersome and tedious task.

Capterra loader

The great way to send massive mail

Feb 02, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you have a business and want to reach your massive customer via mail then AMAZON SES is the best choice.It's very cost effective, they have a feature called-pay as you go, and pay only what you are using, that's is the best thing.

You can configure it according to your use ,it means you can set rules when sending mails.

as per me it's quite beneficial.

Cons: They have put some limitation on sending mails when you first start using it.

Overall: overall it's good.

Capterra loader

No hassle and cheap transactional email sending/receiving service

Apr 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to set up. Probably the cheapest transactional email service in the market. Has a high deliverability rate.

Cons: Creating email templates for your transactional emails is a pain. You'll have to write HTML/CSS by yourself, make an API to create a template. Not at all intuitive.

Overall: I'm using SES to deliver emails for my web application.

Amazon SES is Fast and Safe Email Service Provider

Mar 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am using a e-commerce website. Per day 800 I mailing through AMAZON SES. You believe it or not , I am really success for Amazon SES.

Cons: This email service make my product email easier.

Overall: My team member really happy for this Email Service, It's safe. It's really work as a mail server. Thanks Amazon SES for my service faster and safer.

Very affordable

Nov 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that Amazon SES is very cheap for what it offers.

Cons: I do not like that SES has some limited features and available functions for users.

Great option for email services

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love the fact it has an extensive, very well documented API and as with most Amazon services, is very reasonably priced.

Cons: Nothing that I can think of off the top of my head! Meets all my needs perfectly.

Capterra loader

No Support for Amazon Simple Email Service

Dec 17, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: this is a very simple but capable email system that we tried to use and i have worked with others who have used it. the feature set is good, the speed is excellent and the ability to lease an IP and to have tiered levels is very good. It also has a good reputation dashboard so we know what is going on and how to make sure we get lots of emails through spam filters

Cons: Spam filters eventually catch up to you. Also they provide no support via phone that is worthwhile. The support techs are condescending and not very helpful. They close cases very fast, they send pre-canned responses that do not answer the questions you ask, and it is useless to talk to them. We moved away from them after we could not get what we needed done.

Overall: It was good to start, but frustrating once we wanted to go further and when we had any issues whatsoever. It was at the owners decision that we pulled the plug on this project once he listened in on our support call, once we did get someone to talk to us.

I love it

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: they way that they send emails it's astonishing. It's easy and fast.

Cons: sometimes it's not easy to retrieve bounces and bad deliveries

SES has helped us avoid 75% of the headaches of email delivery

Jul 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Turney service to reliably deliver emails to users of all types. There are many ways to integrate the tool into you existing software. We've had consistent, reliable results wherever we've implemented it.

Cons: It's absolutely necessary but the fuss of domain verification and probationary periods can be tiresome.

Highly Capable System, with Some User Friendliness Problems

Mar 25, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked that the layout was as simple as possible, given the plethora of needed areas in the software. The speed at which items load is also nice.

Cons: The flow for using SES to set up domains can be confusing, and time-consuming. Some sort of a flow that takes you from purchasing a domain to verifying and creating hosted zones would be extremely helpful, and more efficient.

A good and simple alternative to send your e-mail campaigns.

Apr 22, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have used Amazon SES to send out our e-mail campaigns through our Wordpress website and the outcome was great! (Large quantities of e-mails sent at once after we demanded the customer service to increase our limit).

Cons: It can be a bit hard for newbies to set-up the service and start sending e-mails. Thanks God, good tutorials found with the help of Google!

Great way for managing emails

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like Amazon SES as it helps you configure the email sending. It's easy to adapt to your project. The documentation its excellent so you can manage this in a short amount of time.

Cons: I can complain a little with the pricing, but it's not a big difference between the competitors. So it's more your choice which option you want to use.

Capterra loader

Simple and Cost Effective

Jan 08, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: pretty sweet, just pay as you go and no crazy fees. super easy to work with

Cons: i had to get a little help, but was easy after that

Overall: Overall it was great, just a simple easy way to stay in touch with customers. Love it!