# Page 2 | Amazon SES Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Amazon SES the right Transactional Email solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179662/Amazon-SES/reviews --- Amazon SES 4.7 (123) [View alternatives](https://www.capterra.com/p/179662/Amazon-SES/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Amazon SES ## Showing most helpful reviews Showing 26-50 of 123 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RM Rory M. Director Computer Software Used the software for: 1-2 years ### "Great email service" October 2, 2024 4.0 Very positive overall. It is simple to set up and use (integrated with Laravel) and other AWS services. Pros Integrates well with the rest of AWS services and has high deliverability rates. It was easy to set up, though I have not tried the advanced features yet. Cons Initially you are sandboxed and have to apply to have this removed manually. It's quick, however! Review Source JB Jessica B. Digital Content Creator Broadcast Media Used the software for: 2+ years ### "Effectively authenticates and guarantees sender reputation." September 26, 2024 5.0 Effective and highly scalable email service that guarantees sender reputation. Pros Able to use it for mass marketing emails and email authentication. Cons Can’t say because I’m so glad it is based on the cloud and it allows me to manage inbound and outbound mail effectively Review Source AM Antonia M. Engineer Civil Engineering Used the software for: I used a free trial ### "I believe in amazon" October 20, 2024 4.0 I have found it works like a charm for sending tons of emails, like order confirmations or account notifications. Pros Everybody knows Amazon, it is a tool that we can believe. Reliable and scalable infrastructure Cons Just strict sending limits for new accounts Review Source Olden F. Freelancer Consumer Services Used the software for: 1-2 years ### "Amazon SES: " Efficient and reliable email services for businesses"" May 24, 2024 5.0 My overall experience with Amazon SES has been positive. The platform is user friendly and easy to navigate, making it simple to set up and manage email campaigns. Pros The most thing I like about Amazon SES is that it's high deliverability rate, ensuring that emails reach recipients inboxes without being marked as spam. Cons One common compliant about Amazon SES is it's complex setup process and lack of users friendly interface. Some users find it difficult to navigate the platform and set up their email campaigns, leading to frustration and confusion. Review Source VR Verified Reviewer web developer Program Development Used the software for: 2+ years ### "A Cost-Effective Solution for High-Volume Email Sending" March 9, 2023 4.0 One of the primary advantages of Amazon SES is its low cost, making it an attractive option for businesses and individuals who need to send large volumes of emails without breaking the bank. The service offers flexible pricing plans based on the number of emails sent, allowing users to scale up or down as needed. Pros Amazon SES uses various technologies and protocols to help ensure that emails are delivered to recipients' inboxes and not marked as spam. This can be particularly important for businesses that rely on email marketing campaigns to reach customers. Cons the complexity of setting up and configuring Amazon SES, particularly for those who are not experienced with AWS. This could result in a steep learning curve for users who are not familiar with AWS and its various services. Overall it is a good service. Review Source VR Verified Reviewer Director Computer Software Used the software for: 2+ years ### "Amazon Simple Email Service - does what it says on the tin" May 31, 2021 5.0 I have used SES in multiple projects and it has proven itself to be a reliable service time and time again. The pricing is amazing and whilst you don't get all the bells and whistles other more fully featured services offer it does what it says on the tin. I've used it for multiple different projects utilising both API and SMTP connectivity and both have been solid. Pros The pricing is amazing for such a great service. The API is well documented and SDKs are available for the most popular languages. If you are integrating with legacy systems where you have no API access and require an MTA to be configured that i also supported. There's a generous free tier available for smaller projects as well (so long as you are using either EC2 or Lambda to integrate). Cons There's really not much to dislike about SES. A dashboard like Sendgrid provides would be a nice additional option but it's aimed at doing one thing and doing it well. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Amazon SES Pricing and reliabiity were the main drivers. There is also superb SDK provision which allowed us to easily integrate multiple different projects in different languages. Review Source AM Angus M. CEO Marketing and Advertising Used the software for: 2+ years ### "You can't beat the price to performance ratio" May 2, 2022 5.0 My experience overall has been extremely positive, the price makes it the best tool out there for sending a lot of emails. Emails land straight in inbox as they should, and the tools to help manage bounces and complaints included are top notch. I'd recommend Amazon SES to anyone who sends a lot of emails. Pros I like how easy it is to get started with SES as well as how cheap and reliable the service is. Cons The dashboard takes a bit of getting used to, but it's manageable Alternatives considered [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Reason for choosing Amazon SES I chose Amazon SES over all competitors due to how many great reviews there were about it online, along with the cheap price. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Emails didn't always hit inbox with mailchimp, and the price is overall more expensive. Review Source AB Anna B. Travel Agent Leisure, Travel & Tourism Used the software for: 2+ years ### "Amazon SES Review" June 18, 2024 5.0 My experience with Amazon SES is good, I'm always informed of their services by email. Pros I'm always in the know of services that they have available and if I'm eligible, and I'm always updated about Prime membership, and more. Cons Honestly I do not have a problem with Amazon SES Review Source NK Nick K. CEO Information Technology and Services Used the software for: 2+ years ### "Solid transactional email solution, great API" August 14, 2023 5.0 SES is definitely the place to start if you are in AWS and need to send transcational email. It works very well, email deliverability is good, and the cost is great. Pros Great API, well priced, and well integrated into the Amazon Web Services ecosystem. Deliverability is good, and dedicated IP pricing is very low. Cons Support is pretty weak, as with all of AWS. You need to have in-house expertiese to successfully use most AWS services, and SES is no exception. When deliverability is problematic the support team can help but it requires escalation and patience. Review Source MA María A. Chief Marketing and Advertising Used the software for: Less than 6 months ### "The BEST choise to mail service " February 14, 2024 5.0 I am a user for a few monthd and i used to have problemas with mail delivery, but It really helped me to improve my email campaigns Pros Amazon ses has a really good prive tonuse It for mail marketing and intégrate It with other softwares Cons It's not really easy to set Up, but the support works fine. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/) Reason for choosing Amazon SES Because of the price and some reviews from other people Switched from [Mailgun](https://www.capterra.com/p/159630/Mailgun/) Amazon ses IS cheaper and works pretty good. Review Source Alejandro M. Digital Marketing Manager Hospital & Health Care Used the software for: 1-2 years ### "The cheapest but the hardest to configure" November 6, 2019 5.0 I have some knowledge and I read a lot to be able to configure it as I wanted, which sometimes it was frustrating, but I finally made it as I wanted and need it, that plus the price, the results... Awesome! Pros What I love the most is "The pricing", it is extremely cheap compared with other massive mailing systems like mail chimp or others. Cons The ease of configuration... You need a little bit of knowledge to configure, and even more knowledge if you want more specific features. Alternatives considered [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Amazon SES Price and configuration. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The costs, my databases are about more than 25k email addresses, and I sometimes send more than 100k mails per month. Review Source VR Verified Reviewer Soporte Industrial Automation Used the software for: 1-2 years ### "La herramienta por exelencia para el envio de campañas de email marketing" December 19, 2022 5.0 Mi experiencia con Amazon SES es muy buena. La integro muy bien con muchas herramientas, ya que es una solución popular para el envió de campañas por email Pros Lo que más me gusta de Amazon SES es el precio. Ya que el costo de por email es muy bajo. Esto para el envío de campañas muy grandes es muy bueno Cons En general todo es muy bueno. Aunque si pudiera mejorar algo es que hubiera una capa gratuita al mes y que no solo esté limitado a que uses Amazon EC2 Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailgun](https://www.capterra.com/p/159630/Mailgun/) Review Source CF Clarissa F. Trainer Consumer Services Used the software for: 6-12 months ### "Amazon SES for help on your day to day email" April 5, 2024 5.0 Amazon SES is very handy and user friendly specifically it is very easy to navigate. It will help lot of customer dealing with questions and emails. Pros This application really help me with my emails, when I have the need to monitor or check my email on a daily basis, this platform helps me. Because of this even I can reach out to Amazon whenever I want because they it gives answers and access to answers too. Cons Nothing at all for me. This application is very helpful, let's say you have problem with them, because of this application you will know how to reach them and it will give you answer right away. Review Source Ari Eko P. CTO/CO-Founder Information Technology and Services Used the software for: 2+ years ### "robust and cheapest email delivery on the world" October 7, 2019 5.0 i am avid user of amazon ses and this i very good software Pros Amozen ses is cheapest and very good for deliverity in email space. their free tier is also generous and their pricing is very pocket friendly. Cons setup is complicated especially for newbie, but there are tons of guide on the internet to setting amazon ses. Alternatives considered [Elastic Email](https://www.capterra.com/p/148326/Elastic-Email/) Review Source johan M. online marketing Higher Education Used the software for: 6-12 months ### "Very cheap but hard to set up" December 9, 2022 5.0 Frustrating at first after buying a course to be able to do the configurations it was excellent to be able to get the potential out of the tool Pros Very profitable. deliverability is excellent from very efficient smtp. the ability to send emails per minute is super goodthe economics of the service. Cons technical support is very poor. the documentation sometimes doesn't help.the desktop board is very unfriendly. Configuring the smtp and getting it to production is a big challenge Review Source DP Darian P. Team Lead of Internal Tools Insurance Used the software for: 2+ years ### "Review for Amazon SES in our workplace" June 29, 2021 5.0 All of our automated email services go through Amazon SES. We send automated emails for billing reasons (invoices, receipts) We send automated emails for claims management We send automated emails to our employees with reports We even use SES to send reports to our departments with all the errors from SES the previous day (like updating email addresses in our system if they bounce) Pros We light how easy it is to setup credentials for our email addresses and send them out. For example, we needed a process which bulk emails many of our insureds and needed a way to easily do this through python. We previously had a self hosted email server we were using but wanted to upgrade to something cloud based and secure. Cons One issue we have had was that we would like to be able to store a copy of the messages we send. We are required to save copies of outbound communications for some of the messaging and we have to get around this by using an email account as an 'archive email'. Nothing major but just something that has come up. Reason for choosing Amazon SES We were already integrated with Amazon for many other projects so we thought it was a nice logical forward. Review Source NN Nrip N. Director - product Management and Intnl Marketing Biotechnology Used the software for: 2+ years ### "By far the best feature within the AWS suite" July 27, 2021 5.0 We have been using SES for transactional as well as marketing(newsletter) email delivery. We love it. Pros It works, and is cheap. There is nothing of the sort to compete with SES for what it offers Cons Needs skillful setup as well as administration. Reports are not comprehensive and need SNS knowledge to be able to generate Alternatives considered [Elastic Email](https://www.capterra.com/p/148326/Elastic-Email/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailgun](https://www.capterra.com/p/159630/Mailgun/) Reason for choosing Amazon SES Price and scalability Switched from [Zimbra Collaboration Suite](https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/)[Bluehost](https://www.capterra.com/p/229168/Bluehost/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) it was becoming extremely expensive to send emails via Mailchimp, and Zimbra as wellas Bluehost mail delivery was leading to a number of mails landing up in spam. Elastic email, we never really were able to get comfortable with Review Source Wale A. Editor Internet Used the software for: 2+ years ### "Great value for monet" April 15, 2021 5.0 Amazon SES has helped us cut a lot of costs. As someone who moved from Mailchimp, I can appreciate this pay-as-you-use model. Although you might miss the fancy insights provided by standard email marketing services, integrating Amazon SES into a capable program bridges this gap. Pros The best thing about Amazon SES is the price. You only pay for what you use, and even with this, it's possible the cheapest solution for bulk emails. The delivery rate is good, and it integrates with most bulk email platforms and programs. Cons Amazon SES is not exactly easy to set up unless you're a bit tech-savvy. Also, the support is a bit slow when responding to limitation issues. However, once you overcome these hurdles and get it running, the rest is just a piece of cake. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Amazon SES is a lot cheaper. Review Source VR Verified Reviewer Product Marketing Manager Internet Used the software for: 2+ years ### "Cost effective and extremely reliable" February 6, 2020 5.0 It has provided us the base of our email delivery. Pocket friendly and worth every penny you put into. Pros We have been using Amazon SES service right from the initial stages of our product journey. It is extremely reliable and has never failed us. I like the fact that we can track the emails sent, I use it for a lot of purposes. It has always been fast and robust, a must use. The best part of it being very cheap. Cons The implementation is not very fast, it did take a bit of time. But once you are up and running, it does not require a lot of maintenance. Review Source Rahel W. Owner Marketing and Advertising Used the software for: 6-12 months ### "I only pay for what I use, how much better can it get!" July 30, 2019 5.0 I use it in tangent with another program that allows me to send thousands of emails through my Gmail account. It makes it easy, simple, effective and an overall no-brainer to get those emails out daily. I don't have to worry about delivery or bounce either, which is something I can't say for plenty other similar services. Pros One of the biggest things about this program that I absolutely love is the fact that you are only charged for what you used. That alone makes Amazon SES great in my book because I know that I am only paying for the features that I have used over the period of time. It's also very flexible in connecting to various other software/programs etc. Cons It can be a bit tricky to figure out how to use the backend for those who are not tech-savvy. As a result, I think that might be something that they can try to improve a little bit. But other than that I'd say it's pretty impressive. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Amazon SES I chose Amazon SES because after testing it against the other software, Amazon SES was the most reliable when it came to bounce rate, etc. Review Source Ramindu D. Software Technical Lead Computer Software Used the software for: 1-2 years ### "Programmatically generate massive amounts of emails for a low price point" November 21, 2019 4.0 Amazon SES is a great solution to use as an automated email sending service for applications hosted in the cloud, if you can overcome the complicated set up process. Pros Amazon Simple Email Service is a great way to set up and send out automated emails associated with an application you have deployed on the cloud. It provides a comprehensive API that lets you design and send your email out in any way, and works very fast to send out large amounts of emails. The price associated with sending out emails is very reasonable as well. Cons Amazon SES can be quite complicated to set up and integrate in to an existing application for someone who is not familiar with its concepts. Any email address that you plan to send emails from must go through a verification process which could take a while. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Change in cloud infrastructure provider Review Source Nitya K. Sr Email Marketing Manager Information Technology and Services Used the software for: 2+ years ### "Using Amazon SES for transactional email is great, reliable and inexpensive" September 18, 2022 5.0 Pros The email notification are sent using Amazon Simple Email Service, which is a cloud based email service. The cost of this solution is much lower that that of the most other solutions in the market. Due to the fact that it provides good reputed IP addresses, our emails do not end up in SPAM folders. Cons It would be very useful if there were a way to track the delivery of emails are sent by Amazon Simple email services. Review Source Darshan Y. Linux and Virtualization specialist. Information Technology and Services Used the software for: 2+ years ### "Serverless way to maintain Mail server on cloud" December 6, 2019 5.0 We have migrated all our on-prem solutions from local mail server to AWS SES which also helps us to keep a track on who is doing what and stop any unwanted activities Pros One of the best revolution in the history of cloud solution is Simple email service, It removes overhead of maintaining mail server on your datacenter Cons AWS SES has a limitation of sending 200 emails in 24 hours which is pretty low when iam running a campaign Though you can call support and increase it by giving justification Review Source BA Bikas A. Assistant Marketing Manager Information Technology and Services Used the software for: 2+ years ### "Best Cost Effective Email Marketing Provider" August 6, 2023 4.0 Good, it provides a good value while getting started with email marketing. Pros Cost Friendly, Easy to use, List Management, Reporting, Housekeeping Features, High Deliverability, Bulk Emails Cons Incorrect Analytics at times & lack of automation capabilities Review Source VR Verified Reviewer Chief Technology Officer Computer Software Used the software for: 2+ years ### "Simple Email Service is Actually Simple" December 18, 2019 4.0 We use SES to provide a single point of e-mail delivery for out application servers, that allows us to have a stable delivery platform for all of our application needs. Pros Simple Email Service (SES) is a great solution that takes a lot of the hard work out of mail delivery. Cons There are silent limits to SES that need to be lifted by reaching out to support. This is both a reasonable step to combat spam, and a frustrating discovery for those with legitimate intentions. Review Source Similar Products Featured ## Related categories [Transactional Email](https://www.capterra.com/transactional-email-software/)[Email Management](https://www.capterra.com/email-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.