# Page 3 | Amazon SES Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Amazon SES the right Transactional Email solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179662/Amazon-SES/reviews --- Amazon SES 4.7 (123) [View alternatives](https://www.capterra.com/p/179662/Amazon-SES/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Amazon SES ## Showing most helpful reviews Showing 51-75 of 123 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Marika B. Human Resource Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazon SES Is Easy to Deploy" April 18, 2024 5.0 Pros The deployment of Amazon SES has been so easy. I also like the effectiveness of the interface and features of Amazon SES. Cons Amazon SES potrays simplicity. I do not dislike Amazon SES. Review Source Giuseppe N. Software engeneer manager Information Technology and Services Used the software for: 2+ years ### " Best in class service" April 29, 2022 5.0 Pros I’ve tried other competitor service, but Amazon SES is best in class. Is easy to configure and verify domains, and create identity to send email. Pricing is very negligible. Cons There is no issue regarding this service, it's all good. Review Source Angelica C. Blogger Internet Used the software for: 2+ years ### "Worth it but be careful" March 14, 2019 5.0 I have used this for a long time, but I kept being asked why and how I was using my account. I understand its policies, but it comes a point where this is just not usable at all. Pros The price is just the best feature along with its deliverability. You can authenticate your domains and email in a simple way. Cons The support is as slow as it can be. It's really annoying to have to ask permission for everything and be under investigation for every email blast you send. Review Source NE Nessma E. manager Publishing Used the software for: 1-2 years ### "Best Solution to Mass Email" September 12, 2021 5.0 I saved thousands of dollars by using Amazon SES to send my newsletter to my over 10,000 list. I rarely pay anything every month, and when I do, it's pennies. For me, it was easy to integrate, but for some it could be challenging. Also, the customer support could be a little difficult to use for help. Pros The cheapest way to send thousands of emails every month is using Amazon SES. You get 62000 free emails monthly and after that it's only $0.1/ 1000 emails. No other email provider or mass email manager gives you that luxury. Plus the sending is very reliable and spam control is perfect. Cons If your emails are heavy on graphics or images or files, you'll consume much bandwidth which will cost you some money even in the free tier of sending. However, it's nothing compared to what you will pay for sending thousands of emails with any other provider. The other problem is integrating the service with your website or provider. It might be challenging for some with no knowledge of software or server installation. Review Source LS Leon S. Managing Director Computer Software Used the software for: 2+ years ### "Simple like in the name and really cheap" May 25, 2021 5.0 We have been using SES for a couple of years now and are very happy with it. It's simple, stable and fast. Pretty much all you need.. Pros Amazon SES is super straightforward and cheap. You can set it up in no time and it just works. At first your sending limits might be limited but once you have built your reputation and they go up you can send big batches of emails easily. We use it for our marketing automation suites and for our operational messages. Cons Reporting is a little more difficult to setup. It works with other products from Amazon and just isnt as straightforward. Switched from [Spotler SendPro](https://www.capterra.com/p/192384/Flowmailer/) SES is cheaper and easier to use Review Source VR Verified Reviewer Architekt rozwi¿za¿ IT - Departament Rozwoju Infrastruktury Information Technology and Services Used the software for: 1-2 years ### "Simplest way to send and work with email in the cloud" March 21, 2019 5.0 Excellent solution with great scalability and priceing model. Pros SES revolutionized way of sending and programatically working with incomming email in the same way that AWS S3 revolutionized storage few years ago. It not only allows you to send all your commercial email but gives you tools to work with incoming email using all of AWS managed services. It's super easy and extremely scalable solution. Cons Before starting using it you need to prepare some kind of monitoring system to carry about your emails reputation. Review Source IP Isak P. Developer Computer Software Used the software for: 1-2 years ### "Great tool for sending emails at scale" December 30, 2022 5.0 I am very happy with Amazon SES. It has been a reliable and cost-effective solution for sending emails at scale. While it may not have all the bells and whistles of other email marketing platforms, it gets the job done and is a great choice for businesses looking for a simple solution for sending transactional or bulk emails. Pros Setting up Amazon SES is straightforward and the interface is user-friendly. I've found that emails sent through SES have a high delivery rate and have not had any issues with emails going to spam. Affordable compared to other email sending services, especially when sending a large volume of emails. Cons SES does not have a built-in template system, so you will need to design and code your own email templates. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Review Source Diego C. Technical Director Financial Services Used the software for: 2+ years ### "Reliable & simple email sending service" November 4, 2018 5.0 I set up SMTP servers/services a few times starting many years ago when it was easy, so I know exactly how it works, but nowadays I'd go straight with SES to avoid the pain of keeping my infrastructure out of blacklists and hackers hands. Pros If you are on AWS, forget about setting up your email relay service and just go with SES. It's a really simple service (it's just like using a common SMTP service) but nowadays sending email has become tricky cause of SPAM, and AWS makes sure their infrastructure and set up reduce the chance of your email becoming SPAM itself. Cons Nothing really, but maybe having a bit more control and insight could have helped a couple times. Review Source Agustin P. JS Full Stack Developer, Team Lead, Project Manager Computer Software Used the software for: 1-2 years ### "My review for Amazon SES" January 13, 2019 5.0 Positive. Pros Its very reliable and stable, Ive used ir for many apps along with the Amazon suite and I highly recommend it. Ive never had issues with sending emails. Cons The only issue Ive had is that you need to create a support ticket to disable sandbox and enable production and increase the sending quote. It would be easier to do so without creating tickets. Review Source VR Verified Reviewer Backend Lead Information Technology and Services Used the software for: 2+ years ### "Reliable SMTP server" April 19, 2019 5.0 Pros Reliable Email sending service A very low-cost SMTP server Cons Need to write our own custom code to track bounces, unsubscribes and spam complaints. Review Source Jorge M. Telecommunications Engineer Telecommunications Used the software for: 2+ years ### "Flexible and reliable transactional and mass email platform" January 24, 2019 4.0 Compared to other similar solutions Amazon SES has proven to be very reliable while keeping the costs under control. Pros Very reliable and highly available Handles both transactional and mass email with great delivery rates Easy to maintain a high reputation value Monitoring dashboard Very low pricing, first 62k emails/month are free of charge Cons In order to maintain a high reputation, Amazon SES enforces a strict verification policy, which can get tricky for non-technical users, of for customer's domains. Review Source VR Verified Reviewer Medica recorder Hospital & Health Care Used the software for: 2+ years ### "Amazon improvement" April 30, 2024 4.0 Generally, it is good since i can do more option to manage my business Pros Bulk email, email management and email marketing Cons It need IT expertise to use it. So, for uneducated is not suitabla Review Source NS Nicholas S. Data Science Architect Marketing and Advertising Used the software for: 1-2 years ### "Easy scalable email service" January 9, 2020 4.0 We have regular internal systems notifications successfully setup with AWS SES. It has integrated well into our code base, and is recommended as a service. Pros It's an easy to use email service that integrates well with any code base that you have setup, it is easy to use for systems notifications. It's also pretty easy for users to enable their email address to receive emails, which is a good feature to also avoid spam. The CLI and SDKs are also pretty easy to use and implement. Cons The email limits can be pretty small at first, which can be a nuisance when trying to setup internal notification systems. Reason for choosing Amazon SES Much easier to manage, maintain, scale and deploy. Review Source BB Beecher B. Owner Information Services Used the software for: 2+ years ### "Slightly steep learning curve but reliable email delivery" August 6, 2019 5.0 I'm very pleased with SES so far. The free tier is enough for many to get by with, and it's very inexpensive with use beyond that. Pros Once I got it setup, it has worked perfectly without any continual maintenance. Emails are delivered quickly and don't end up in spam boxes at the recipient end. Cons It's not entirely straightforward to configure and the instructions aren't very intuitive for beginners. You'll need to set it up a few times for a couple domains to get the hang of it. Review Source AM Anant M. Manager Information Technology and Services Used the software for: Less than 6 months ### "The go to choice for Email Marketing and Transactional Mailing" December 4, 2020 5.0 SES was our first choice as the word of mouth was very good. We use it for transactional emails only and so far the lightning fast services at extremely economical price has blown our minds. Pros SES is basically the best email service out there. We find it the most used service out of all of the Amazon Web Services suite. - Extremely cheap, $0.10 for 1000 emails is the cheapest in the industry. - Reliability is top notch. - Unlike other services, our emails don't end up in spam. SES has a great reputation. - Limit increase has to be applied for by support tickets, though the service is very fast. - Emails can base send from servers across the world . - The free quota for EC2 sent emails is great for startups and testing. Cons It can be a little complicated for non-IT professionals to set up. There is a manual support ticket opening process involved to gain production access, this can lengthen the process to start the email services. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Review Source JG Jose G. Software Architect Information Technology and Services Used the software for: 2+ years ### "Easy Transactional Emails" January 8, 2020 5.0 If you don't need to track anything with the emails but just have the need to send emails out, this is by far your best choice. Pros The ability to send emails via SMTP protocol and an API. With the API they can achieve millisecond speeds to send emails. It's very affordable. Cons Some of the configuration options are a bit complicated and require purchasing other products from AWS. Review Source Steve D. Coder Internet Used the software for: 6-12 months ### "Perfect high-volume email solution" November 23, 2018 5.0 We have a newsletter that is sent out to our clients on a regular basis. Managing that email system ourselves was more work than we wanted to deal with. SES is very affordable and relatively easy to use. As mentioned in Cons, my only complaint is with incoming email being either expensive (WorkMail isn't worth the money IMO), complicated (setting up your own income email solution), or messy (mail forwarded with SNS is unformatted and JSON encoded). Pros Setting up an email server is relatively complicated. It's made even worse when dealing with a high volume of outgoing emails. AWS SES makes it much easier than any DIY option out there, giving you the exact DNS records to enter. Cons As with most AWS services, it will take a little learning. Compared to some of their other services though, SES is quite straight forward. I really don't like that there is no simple incoming email forwarding option. It can use SNS to forward a JSON encoded mess, but unless you are using their WorkMail service, receiving mail is still something you'll have to figure out. Review Source Perry G. Owner Computer Software Used the software for: Less than 6 months ### "No Support for Amazon Simple Email Service" December 17, 2018 3.0 It was good to start, but frustrating once we wanted to go further and when we had any issues whatsoever. It was at the owners decision that we pulled the plug on this project once he listened in on our support call, once we did get someone to talk to us. Pros this is a very simple but capable email system that we tried to use and i have worked with others who have used it. the feature set is good, the speed is excellent and the ability to lease an IP and to have tiered levels is very good. It also has a good reputation dashboard so we know what is going on and how to make sure we get lots of emails through spam filters Cons Spam filters eventually catch up to you. Also they provide no support via phone that is worthwhile. The support techs are condescending and not very helpful. They close cases very fast, they send pre-canned responses that do not answer the questions you ask, and it is useless to talk to them. We moved away from them after we could not get what we needed done. Review Source VR Verified Reviewer Senior Developer Computer Software Used the software for: 1-2 years ### "Perfect for transactional emails" September 30, 2019 5.0 I used SES to send notifications from a web platform when certain events occurred. We had a 100% success rate and were never disappointed y the product. Pros \- It's easy to configure and implement - It makes sending transactional emails very easy - Costs can be easily forwarded to clients Cons SES requires technical skills, so only developers can actually access it features, but that's reasonable given the features the product offers. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailgun](https://www.capterra.com/p/159630/Mailgun/) Reason for choosing Amazon SES We're already using the Amazon Web Services platform and it's easier to keep everything in one place, also the quality is very high, as expected from Amazon. Review Source ST Stuart T. Owner Information Technology and Services Used the software for: 6-12 months ### "The best Email Service from AWS, it's cheap and easy to send emails " March 15, 2020 4.0 It's definitely a great business email solution and I would recommend this to others. This is well suited for marketing emails and is simple to use after just setting it up once and off you go. Pros I have found it's very effective and being able to monitor your mailing activities. I enjoy that it sends out email notifications and you only pay for what you use. Amazon SES is much cheaper than other solutions. It has an easy setup and only costs a few dollars per month. Cons I found that it's not so easy to navigate around the menus, I wish they were more intuitive. There are initial sandbox limits are too low for a production application Review Source BM Bhagya M. Editor Publishing Used the software for: 6-12 months ### "Worst customer service" February 23, 2023 5.0 Pros I have used the service earlier around 4 to 5 years, it was profitable to small business, due to cheap marketing plan and all the IPs are very effective Cons The worst part is the customer service of amazon ses, once they blocked from sending campaign for any reason but when you asked for appropriate reason for blocking account, they just simply used canned response some time you feel that robot are working there instead of human Review Source VR Verified Reviewer Digital Marketing Manager Real Estate Used the software for: 6-12 months ### "Cheapest SMTP server" April 26, 2021 5.0 I think Amazon provides the cheapest SMTP server, the cost per email is very low as compare to other servers. At the start, I was worried about the reputation of my account but if we follow the rules and use it according to their policy then nothing is better than Amazon SES. Pros Well, I think this is the best SMTP server with the best features. I never get my emails in spam with amazon SES. Cons It's a bit difficult to start with Amazon services because they need more technical knowledge and it's hard for a noob like me but in the end, with help of youtube videos, I was able to set it up. Review Source MH Mike H. Lead Software Engineer Computer Software Used the software for: 2+ years ### "SES is YOUR answer for sending emails in your application!" February 13, 2019 5.0 Pros SES help cut expenses of Postmark by offering a fraction of the cost per emails going out. Customer support is very responsive and it's easy to request quota increases. Cons Postmark offered nice insights to individual emails, which SES does not. Review Source Valor L. Project Management Consultant Management Consulting Used the software for: 1-2 years ### "Cheapest On-demand email marketing SaaS you can ever get." October 4, 2022 5.0 It's amazon if you're willing to take the time to learn it. Pros I integrate Sendy email marketing app (a script) with Amazon SES to do more complicated email marketing management such as automation, rules, and so forth. I like Amazon SES because I don't need to pay recurring and pay what I send. Deliverability is decent, not the best but I don't argue because it's really the most affordable way to do so. Cons The initial set-up requires some patience, tinkering and you even need an external app to increase its functionality. However, its price is unbeatable. Review Source DC Diego C. Administrador de sistemas Information Services Used the software for: 2+ years ### "Barato pero difícil " May 13, 2022 3.0 Pros Lo económico, al contratar el servicio fue lo que nos atrajo Cons Lo Complicado de implementar y configurar otros recursos para agregar más funcionalidades Reason for choosing Amazon SES Por lo barato Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.