# Page 3 | Amazon SES Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Amazon SES the right Transactional Email solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179662/Amazon-SES/reviews

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Amazon SES

4.7 (123)

[View alternatives](https://www.capterra.com/p/179662/Amazon-SES/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Amazon SES

## Showing most helpful reviews

Showing 51-75 of 123 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Darshan Y.  
Linux and Virtualization specialist.  
Information Technology and Services  
Used the software for: 2+ years

### "Serverless way to maintain Mail server on cloud"

December 6, 2019

5.0

We have migrated all our on-prem solutions from local mail server to AWS SES which also helps us to keep a track on who is doing what and stop any unwanted activities

Pros

One of the best revolution in the history of cloud solution is Simple email service, It removes overhead of maintaining mail server on your datacenter

Cons

AWS SES has a limitation of sending 200 emails in 24 hours which is pretty low when iam running a campaign Though you can call support and increase it by giving justification

Review Source

BA

Bikas A.  
Assistant Marketing Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Best Cost Effective Email Marketing Provider"

August 6, 2023

4.0

Good, it provides a good value while getting started with email marketing.

Pros

Cost Friendly, Easy to use, List Management, Reporting, Housekeeping Features, High Deliverability, Bulk Emails

Cons

Incorrect Analytics at times & lack of automation capabilities

Review Source

VR

Verified Reviewer  
Chief Technology Officer  
Computer Software  
Used the software for: 2+ years

### "Simple Email Service is Actually Simple"

December 18, 2019

4.0

We use SES to provide a single point of e-mail delivery for out application servers, that allows us to have a stable delivery platform for all of our application needs.

Pros

Simple Email Service (SES) is a great solution that takes a lot of the hard work out of mail delivery.

Cons

There are silent limits to SES that need to be lifted by reaching out to support. This is both a reasonable step to combat spam, and a frustrating discovery for those with legitimate intentions.

Review Source

Giuseppe N.  
Software engeneer manager  
Information Technology and Services  
Used the software for: 2+ years

### " Best in class service"

April 29, 2022

5.0

Pros

I’ve tried other competitor service, but Amazon SES is best in class. Is easy to configure and verify domains, and create identity to send email. Pricing is very negligible.

Cons

There is no issue regarding this service, it's all good.

Review Source

Angelica C.  
Blogger  
Internet  
Used the software for: 2+ years

### "Worth it but be careful"

March 14, 2019

5.0

I have used this for a long time, but I kept being asked why and how I was using my account. I understand its policies, but it comes a point where this is just not usable at all.

Pros

The price is just the best feature along with its deliverability. You can authenticate your domains and email in a simple way.

Cons

The support is as slow as it can be. It's really annoying to have to ask permission for everything and be under investigation for every email blast you send.

Review Source

NE

Nessma E.  
manager  
Publishing  
Used the software for: 1-2 years

### "Best Solution to Mass Email"

September 12, 2021

5.0

I saved thousands of dollars by using Amazon SES to send my newsletter to my over 10,000 list. I rarely pay anything every month, and when I do, it's pennies. For me, it was easy to integrate, but for some it could be challenging. Also, the customer support could be a little difficult to use for help.

Pros

The cheapest way to send thousands of emails every month is using Amazon SES. You get 62000 free emails monthly and after that it's only $0.1/ 1000 emails. No other email provider or mass email manager gives you that luxury. Plus the sending is very reliable and spam control is perfect.

Cons

If your emails are heavy on graphics or images or files, you'll consume much bandwidth which will cost you some money even in the free tier of sending. However, it's nothing compared to what you will pay for sending thousands of emails with any other provider. The other problem is integrating the service with your website or provider. It might be challenging for some with no knowledge of software or server installation.

Review Source

LS

Leon S.  
Managing Director  
Computer Software  
Used the software for: 2+ years

### "Simple like in the name and really cheap"

May 25, 2021

5.0

We have been using SES for a couple of years now and are very happy with it. It's simple, stable and fast. Pretty much all you need..

Pros

Amazon SES is super straightforward and cheap. You can set it up in no time and it just works. At first your sending limits might be limited but once you have built your reputation and they go up you can send big batches of emails easily. We use it for our marketing automation suites and for our operational messages.

Cons

Reporting is a little more difficult to setup. It works with other products from Amazon and just isnt as straightforward.

Switched from

[Spotler SendPro](https://www.capterra.com/p/192384/Flowmailer/)

SES is cheaper and easier to use

Review Source

VR

Verified Reviewer  
Architekt rozwi¿za¿ IT - Departament Rozwoju Infrastruktury  
Information Technology and Services  
Used the software for: 1-2 years

### "Simplest way to send and work with email in the cloud"

March 21, 2019

5.0

Excellent solution with great scalability and priceing model.

Pros

SES revolutionized way of sending and programatically working with incomming email in the same way that AWS S3 revolutionized storage few years ago. It not only allows you to send all your commercial email but gives you tools to work with incoming email using all of AWS managed services. It's super easy and extremely scalable solution.

Cons

Before starting using it you need to prepare some kind of monitoring system to carry about your emails reputation.

Review Source

IP

Isak P.  
Developer  
Computer Software  
Used the software for: 1-2 years

### "Great tool for sending emails at scale"

December 30, 2022

5.0

I am very happy with Amazon SES. It has been a reliable and cost-effective solution for sending emails at scale. While it may not have all the bells and whistles of other email marketing platforms, it gets the job done and is a great choice for businesses looking for a simple solution for sending transactional or bulk emails.

Pros

Setting up Amazon SES is straightforward and the interface is user-friendly. I've found that emails sent through SES have a high delivery rate and have not had any issues with emails going to spam. Affordable compared to other email sending services, especially when sending a large volume of emails.

Cons

SES does not have a built-in template system, so you will need to design and code your own email templates.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Review Source

AA

Ashish A.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Cheapest Email Service I have ever used"

October 22, 2018

5.0

We use Amazon SES to send email notifications and verification links of our website. Amazon SES is reliable and fast delivery email service.

Pros

Amazon SES is a fast and very cheap transnational Email service. Amazon SES can send upto 14 email per second. Amazon SES allows you to send email in which from address can be your domain. It is so simple to set up and use. Amazon SES also provided detailed stats of your daily email. You get 62,000 free mail each month if you send mails using EC2 servers.

Cons

Amazon SES is a great email service but you need to make sure you don't exceed your bounce rate beyond 10% otherwise you will loose your ability to use this service.

Review Source

Agustin P.  
JS Full Stack Developer, Team Lead, Project Manager  
Computer Software  
Used the software for: 1-2 years

### "My review for Amazon SES"

January 13, 2019

5.0

Positive.

Pros

Its very reliable and stable, Ive used ir for many apps along with the Amazon suite and I highly recommend it. Ive never had issues with sending emails.

Cons

The only issue Ive had is that you need to create a support ticket to disable sandbox and enable production and increase the sending quote. It would be easier to do so without creating tickets.

Review Source

Jorge M.  
Telecommunications Engineer  
Telecommunications  
Used the software for: 2+ years

### "Flexible and reliable transactional and mass email platform"

January 24, 2019

4.0

Compared to other similar solutions Amazon SES has proven to be very reliable while keeping the costs under control.

Pros

Very reliable and highly available Handles both transactional and mass email with great delivery rates Easy to maintain a high reputation value Monitoring dashboard Very low pricing, first 62k emails/month are free of charge

Cons

In order to maintain a high reputation, Amazon SES enforces a strict verification policy, which can get tricky for non-technical users, of for customer's domains.

Review Source

VR

Verified Reviewer  
Development Manager  
E-Learning  
Used the software for: 2+ years

### "Cost-effective transactional email without all the bells & whistles"

October 31, 2022

5.0

Pros

Straightforward service; very cost effective for low/medium volumes of email

Cons

Doesn't have as many features as some competitors; AWS permission policies can be a little cumbersome to work with

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing Amazon SES

Mainly cost

Review Source

VR

Verified Reviewer  
Founder and CEO  
Computer Software  
Used the software for: 1-2 years

### "Inexpensive email service, with security concerns"

October 3, 2018

5.0

Pros

SES is very affordable for teams of all sizes

Cons

Once, the SES service was hijacked by external intruders and used to send spam. Amazon currently has no way to rotate keys / passwords, and so this creates an extra burden for users

Review Source

BB

Beecher B.  
Owner  
Information Services  
Used the software for: 2+ years

### "Slightly steep learning curve but reliable email delivery"

August 6, 2019

5.0

I'm very pleased with SES so far. The free tier is enough for many to get by with, and it's very inexpensive with use beyond that.

Pros

Once I got it setup, it has worked perfectly without any continual maintenance. Emails are delivered quickly and don't end up in spam boxes at the recipient end.

Cons

It's not entirely straightforward to configure and the instructions aren't very intuitive for beginners. You'll need to set it up a few times for a couple domains to get the hang of it.

Review Source

VR

Verified Reviewer  
QA Automation Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Really Usefull for any kind of projects"

November 13, 2018

4.0

Pros

I have used it for 2 different projects and they work a lot better now. It's worth it if the company decides to pay for it.

Cons

A little bit too complex and lack of documentation

Review Source

JG

Jose G.  
Software Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Easy Transactional Emails"

January 8, 2020

5.0

If you don't need to track anything with the emails but just have the need to send emails out, this is by far your best choice.

Pros

The ability to send emails via SMTP protocol and an API. With the API they can achieve millisecond speeds to send emails. It's very affordable.

Cons

Some of the configuration options are a bit complicated and require purchasing other products from AWS.

Review Source

Perry G.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "No Support for Amazon Simple Email Service"

December 17, 2018

3.0

It was good to start, but frustrating once we wanted to go further and when we had any issues whatsoever. It was at the owners decision that we pulled the plug on this project once he listened in on our support call, once we did get someone to talk to us.

Pros

this is a very simple but capable email system that we tried to use and i have worked with others who have used it. the feature set is good, the speed is excellent and the ability to lease an IP and to have tiered levels is very good. It also has a good reputation dashboard so we know what is going on and how to make sure we get lots of emails through spam filters

Cons

Spam filters eventually catch up to you. Also they provide no support via phone that is worthwhile. The support techs are condescending and not very helpful. They close cases very fast, they send pre-canned responses that do not answer the questions you ask, and it is useless to talk to them. We moved away from them after we could not get what we needed done.

Review Source

VR

Verified Reviewer  
Senior Developer  
Computer Software  
Used the software for: 1-2 years

### "Perfect for transactional emails"

September 30, 2019

5.0

I used SES to send notifications from a web platform when certain events occurred. We had a 100% success rate and were never disappointed y the product.

Pros

\- It's easy to configure and implement - It makes sending transactional emails very easy - Costs can be easily forwarded to clients

Cons

SES requires technical skills, so only developers can actually access it features, but that's reasonable given the features the product offers.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailgun](https://www.capterra.com/p/159630/Mailgun/)

Reason for choosing Amazon SES

We're already using the Amazon Web Services platform and it's easier to keep everything in one place, also the quality is very high, as expected from Amazon.

Review Source

VR

Verified Reviewer  
Co Founder  
Internet  
Used the software for: 2+ years

### "Great email service for any type of emails (cold outreach, automations, simple emailing)"

November 24, 2018

5.0

Pros

Dirt-cheap email service from Amazon. It's super-reliable and easy to set up. Integrates nicely with the rest of the Amazon stack.

Cons

Sender domains must be whitelisted and verification is done through DNS records, which can be inconvenient at times.

Review Source

ST

Stuart T.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "The best Email Service from AWS, it's cheap and easy to send emails "

March 15, 2020

4.0

It's definitely a great business email solution and I would recommend this to others. This is well suited for marketing emails and is simple to use after just setting it up once and off you go.

Pros

I have found it's very effective and being able to monitor your mailing activities. I enjoy that it sends out email notifications and you only pay for what you use. Amazon SES is much cheaper than other solutions. It has an easy setup and only costs a few dollars per month.

Cons

I found that it's not so easy to navigate around the menus, I wish they were more intuitive. There are initial sandbox limits are too low for a production application

Review Source

VR

Verified Reviewer  
Software Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Amazon SES - Pros and Cons"

March 3, 2020

4.0

We SES for our applications and services as well as for several client accounts. We have found delivery to be much reliable and faster than standard PHP mailer. So far its perfect for us.

Pros

The pay as you go feature is great. Also the first 62000 mails are free ,which is great. It is very reliable. very good deliver ability. Once set up it pretty much easy. no work needed later.

Cons

There aren't that many email templates. And unless you pay you're pretty much on your own.

Reason for choosing Amazon SES

Because much of our infrastructure has been shifted to AWS.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Real Estate  
Used the software for: 6-12 months

### "Cheapest SMTP server"

April 26, 2021

5.0

I think Amazon provides the cheapest SMTP server, the cost per email is very low as compare to other servers. At the start, I was worried about the reputation of my account but if we follow the rules and use it according to their policy then nothing is better than Amazon SES.

Pros

Well, I think this is the best SMTP server with the best features. I never get my emails in spam with amazon SES.

Cons

It's a bit difficult to start with Amazon services because they need more technical knowledge and it's hard for a noob like me but in the end, with help of youtube videos, I was able to set it up.

Review Source

TS

Thiago S.  
Financial Analyst  
Banking  
Used the software for: 2+ years

### "A simple and efficient cloud-based email service."

June 6, 2019

4.0

A simple cloud-based email service without many customization tools, but that is attractive for its price, support and integrity provided by Amazon.

Pros

Simple interface for the purpose of sending and receiving emails.

Cons

Lack of incoming email security control tools.

Review Source

Valor L.  
Project Management Consultant  
Management Consulting  
Used the software for: 1-2 years

### "Cheapest On-demand email marketing SaaS you can ever get."

October 4, 2022

5.0

It's amazon if you're willing to take the time to learn it.

Pros

I integrate Sendy email marketing app (a script) with Amazon SES to do more complicated email marketing management such as automation, rules, and so forth. I like Amazon SES because I don't need to pay recurring and pay what I send. Deliverability is decent, not the best but I don't argue because it's really the most affordable way to do so.

Cons

The initial set-up requires some patience, tinkering and you even need an external app to increase its functionality. However, its price is unbeatable.

Review Source

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