--- title: "Forter Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Forter Software - reviews, pricing plans, popular comparisons to other Financial Fraud Detection products and more." source_url: "https://www.capterra.com/p/179663/Forter/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Forter Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Forter ## What is Forter? Forter is the Trust Platform for digital commerce. With Forter, enterprises generate more revenue and reduce losses to fraud and abuse by making accurate and real-time decisions about every digital interaction. Forter processes more than $300 billion in gross merchandise value per year and is entrusted by an expanding global network of digital commerce leaders across industries—including Nordstrom, Sephora, Instacart, Adobe, Priceline, and more. ## What is Forter used for? [Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Forter?[Manage this product listing](https://www.g2.com/products/forter/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Forter 4.7 (15) VS. [4.8 (17)](https://www.capterra.com/p/140814/Fraud-net-Guardian/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (15) Ease Of Use 4.8 (26,681) Value For Money 4.6 (14) Value For Money 4.8 (20,518) Customer Service 4.8 (15) Customer Service 4.9 (20,778) ## Forter alternatives [4.8 (13)](https://www.capterra.com/p/201476/Ondato/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (7)](https://www.capterra.com/p/10007267/ThirdLine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (3)](https://www.capterra.com/p/10023308/ChargebackStop/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,703)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) ## FAQs about Forter Overview ### Which roles and teams benefit most from Forter? Forter is most used by fraud analysts, chargeback specialists, and customer service teams managing transaction risk, refunds, and disputed orders. Ecommerce operations, digital operations, and product leaders use it to review payment decisions and reduce manual intervention. Business integration, data services, and executive teams monitor fraud performance and support risk-policy decisions. Answer based on 15 reviews Overview ### What company size and industries is Forter built for? Forter is built for enterprise eCommerce leaders in retail, with 47% of reviewers from enterprise companies and 40% in retail. It also serves midsize businesses (33%) and small businesses (20%), particularly in consumer goods and consumer services, each representing 13% of reviewers. Its common use case is financial fraud detection. Answer based on 15 reviews Features and Usability ### What are the key features of Forter? Forter offers customer accounts, authentication, and API access alongside AI/machine learning and predictive analytics. Its fraud-focused features include fraud detection, payment fraud prevention, risk assessment, PSD2 compliance, data mapping, and real-time analytics with real-time data for transaction review and account protection. Integrations ### Which third-party tools and platforms does Forter integrate with? Forter connects natively to Adobe Commerce and Shopify for ecommerce and storefront integrations. These platform connections let Forter fit into online retail stacks without requiring a long list of third-party tools. Getting Started and Support ### What training and onboarding options does Forter offer? Forter provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars offer scheduled product education, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Forter offer? Forter provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These resources give users a place to submit requests, search for answers, and find self-service guidance. No reviewer feedback about support experience is available, so support quality and response times cannot be assessed here. ## Features AI summary Based on 316 Financial Fraud Detection reviews Capterra data shows that buyers of Financial Fraud Detection software rank the following features as their top priorities: - **Transaction Monitoring** (**86%** of reviewers rated this feature as critical) - **Electronic Payments** (**70%**) - **API** (**64%**) Forter supports **API**, which can help businesses connect fraud tools with their existing payment and commerce systems. However, it does not include **Transaction Monitoring** or **Electronic Payments**. Instead, it offers other highly rated capabilities, including **Fraud Detection** (**71%**), **Payment Fraud Prevention** (**73%**), and **Risk Assessment** (**68%**). These features help companies identify suspicious activity, reduce payment-related threats, and review risk more accurately, allowing teams to make faster decisions and protect revenue. Fraud Detection 4.8 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity API 4.7 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Payment Fraud Prevention 5.0 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Risk Assessment 4.6 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Real-Time Analytics 4.6 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time Real-Time Data 4.7 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Receive data and information in real time Forter 12 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Customer Accounts: Record customer information, purchase history, and other notes - Data Mapping: Track the management and flow of data throughout the organization - Fraud Detection: Identify and prevent suspicious activity - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Predictive Analytics: Predict future data based on historical data sets - PSD2 Compliant: Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Risk Assessment: Initiate collection and analysis of known risks --- Get Advice We can help you find the software with the features you need. Features 4.5 (15) 4.5 Based on 15 reviews ## Pricing Value for money 4.6 (14) ### Starting price Free trial not available Value for money 4.6 (14) 4.6 Based on 14 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (15) 4.8 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(12) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent VM Vetroni M. Refunds Representative Consumer Services ### "Not really the best person to ask" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 26, 2024 good, I only use Forter sometimes but all information I am looking for is available to me Pros I do not utilize Forter enough to answer Cons I do not utilize Forter enough to answer Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DH david H. Senior Manger Customer Service and Fulfillment Retail ### "Forter Makes stopping fraud and policy abuse easy. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 1, 2024 From the day we launched it has allowed my team to stop playing catch up to fraud and policy abuse and let us focus on helping our customers. Pros The ease of use and responsiveness to business rules. Cons I have not yet come across something that has impacted negatively. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Business Analyat Tobacco ### "Fraud Prevention " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2024 Pros The real time data to look over trends. Cons I have used Forter for over a year with the company I work for. The only issue I've ever had is trying to navigate through transactions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Adrienne B. Fraud Analyst Consumer Goods ### "Forter Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 21, 2023 Wonderful Experience with Forter and the review information regarding transactions. Pros Information supplied to merchants regarding transactions Cons Customer Service. No Direct phone line to Forter Reps Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EC Eric C. Director Business Integration Consumer Goods ### "Perfect Match for Our Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2023 Excellent from sales to integration to support (which we rarely need due to the ease of use of their product) Pros Forter was very diligent in making sure they understood our needs during the sales cycle. Their final presentation hit all the marks and that helped us make an easy buy decision when compared to their competitors.Deployment of the solution was also frictionless, from API integration to training of the Forter Porter admin Cons that the sales guy we had on the Forter side left the company. He was awesome. But am sure the rest of the sales team is of the same caliber Alternatives considered [Signifyd](https://www.capterra.com/p/136449/Signifyd/) Reasons for choosing Forter yes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jenna F. CDO Retail ### "Want to sleep better at night?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2023 Best tech selection I've made. Immediate impact, great team, affordable and reliable. 100% recommend. Pros Easy implementationEasy to measure valueincredibly effective Cons I wish there were more opportunities to shared decisioning with other tech. Switched from [Signifyd](https://www.capterra.com/p/136449/Signifyd/) [Riskified](https://www.capterra.com/p/145184/Riskified/) decisions were not as good and required manual intervention. CS team was not as reliable and didn't care about the low term vision of our partnership. Forter has developed product explicitly for us. They are great partner. Alternatives considered [Riskified](https://www.capterra.com/p/145184/Riskified/) [Kount](https://www.capterra.com/p/226974/Kount/) Reasons for choosing Forter charge back forgiveness. experience in similar fields. Great rates. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DL Dominique L. Customer Service Representative Retail ### "Forter is extremely helpful in preventing fraud." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2023 My experience has been amazing so far! Pros The ease of use really helps me navigate this software without error. Cons I currently do not have any qualms about this software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Janelle S. Sr. director of digital ops Retail ### "Great product and value!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2023 Pros Ease of implementation and actual results! Cons Some visibility into decline reasons is hard to determine Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BG Barry G. Manager Electrical/Electronic Manufacturing ### " Forter Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 3, 2023 Pros Forter has always shown a commitment to our customer base and a willinggness to learn from implementation mistakes Reasons for choosing Forter Forter has always shown a commitment to our customer base and a willinggness to learn from implementation mistakes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Mari M. Data Services Manager Consumer Services ### "Forter - Can't Do Without It!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2022 Pros Forter is very easy to use and understand. The realtime information is outstanding. Cons At the moment I have no real cons about the software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/179663/Forter/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Riskified vs Forter](https://www.capterra.com/compare/145184-179663/Riskified-vs-Forter)