# Forter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Forter the right Financial Fraud Detection solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179663/Forter/reviews --- Forter 4.7 (15) [View alternatives](https://www.capterra.com/p/179663/Forter/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Forter Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jenna F. CDO Retail Used the software for: 2+ years ### "Want to sleep better at night?" February 25, 2023 5.0 Best tech selection I've made. Immediate impact, great team, affordable and reliable. 100% recommend. Pros Easy implementationEasy to measure valueincredibly effective Cons I wish there were more opportunities to shared decisioning with other tech. Alternatives considered [Riskified](https://www.capterra.com/p/145184/Riskified/)[Kount](https://www.capterra.com/p/226974/Kount/) Reason for choosing Forter charge back forgiveness. experience in similar fields. Great rates. Switched from [Signifyd](https://www.capterra.com/p/136449/Signifyd/)[Riskified](https://www.capterra.com/p/145184/Riskified/) decisions were not as good and required manual intervention. CS team was not as reliable and didn't care about the low term vision of our partnership. Forter has developed product explicitly for us. They are great partner. Review Source dH david H. Senior Manger Customer Service and Fulfillment Retail Used the software for: 2+ years ### "Forter Makes stopping fraud and policy abuse easy. " February 1, 2024 5.0 From the day we launched it has allowed my team to stop playing catch up to fraud and policy abuse and let us focus on helping our customers. Pros The ease of use and responsiveness to business rules. Cons I have not yet come across something that has impacted negatively. Review Source BG Barry G. Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### " Forter Review" January 3, 2023 3.0 Pros Forter has always shown a commitment to our customer base and a willinggness to learn from implementation mistakes Reason for choosing Forter Forter has always shown a commitment to our customer base and a willinggness to learn from implementation mistakes Review Source VM Vetroni M. Refunds Representative Consumer Services Used the software for: 1-2 years ### "Not really the best person to ask" July 26, 2024 4.0 good, I only use Forter sometimes but all information I am looking for is available to me Pros I do not utilize Forter enough to answer Cons I do not utilize Forter enough to answer Review Source SF Sabrina F. Sr. Manager, eCommerce Operations and Optimization Apparel & Fashion Used the software for: 2+ years ### "Exceptional Experience with Forter!" December 7, 2022 5.0 Exceptional! The team, the creative problem solving, the ability to move quickly - all provide huge benefits to our business. Pros The customer support is incredible and the team is able to quickly come up with ideas for new problems and implement creative solutions. Cons No complaints from our perspective - the software moves with our business as we evolve. Review Source EC Eric C. Director Business Integration Consumer Goods Used the software for: 1-2 years ### "Perfect Match for Our Company" April 6, 2023 5.0 Excellent from sales to integration to support (which we rarely need due to the ease of use of their product) Pros Forter was very diligent in making sure they understood our needs during the sales cycle. Their final presentation hit all the marks and that helped us make an easy buy decision when compared to their competitors.Deployment of the solution was also frictionless, from API integration to training of the Forter Porter admin Cons that the sales guy we had on the Forter side left the company. He was awesome. But am sure the rest of the sales team is of the same caliber Alternatives considered [Worldline](https://www.capterra.com/p/170191/Bambora/)[Signifyd](https://www.capterra.com/p/136449/Signifyd/) Reason for choosing Forter yes Review Source VR Verified Reviewer Fraud and Chargeback prevention specialist Airlines/Aviation Used the software for: 1-2 years ### "Solid Fraud prevention AI for Airline" November 17, 2022 5.0 Forter does well in working on it's own. Have seen it introduces updates often which is welcoming aspect. Good support. Helps to find a lot of potential patterns of fraud. Pros Ability to pinpoint patterns of connections potential fraudster may use, Real-time live data, very self sustainable - in all essence does not need a lot of manual reviewing Cons Room for improvement with reason of declines, especially for long time customers. Transparency on how the decisions are made, especially for bookings made with reward points (miles) Review Source VR Verified Reviewer Business Analyat Tobacco Used the software for: 1-2 years ### "Fraud Prevention " January 24, 2024 5.0 Pros The real time data to look over trends. Cons I have used Forter for over a year with the company I work for. The only issue I've ever had is trying to navigate through transactions. Review Source VR Verified Reviewer Customer Service Manager Luxury Goods & Jewelry Used the software for: 1-2 years ### "A true lifesaver" January 18, 2022 5.0 Pros Forter has saved us tens of thousands if not hundreds of thousands of dollars. We use to manually guess at fraud checks, but that was not sustainable. Bringing Forter in to automate the process not only freed up our team but saves sales we may have missed and stop any that are suspicious. Forter is invaluable. Cons Occasionally transactions that should be allowed are stopped. For example. Our \[SENSITIVE CONTENT\] was blocked from purchasing while using her company email. Alternatives considered [Riskified](https://www.capterra.com/p/145184/Riskified/) Reason for choosing Forter Price, features. And service. Review Source JF Johnathan F. Product Lead Retail Used the software for: 1-2 years ### "Forter Fraud Protection" December 13, 2022 5.0 Forter was fairly easy to implement and has provided us with tons of real-time data that we can use to track fraud across our e-commerce site. Their sales and customer success teams are eager to ensure the solution is evolving to meet customer needs. Pros Forter provides a real-time fraud decision that is using data across the industry to provide the most accuracy. Cons Merchants do not have much control over the decisioning logic, which can be good for some merchants. Review Source EA Eddie A. Vice President of Strategic Partnerships Retail Used the software for: 1-2 years ### "Excellent company with amazing service" December 7, 2022 5.0 Excellent. Any time we have had an issue they were right there to assist us. Pros Easy to use and effective. Resources were able to start using this day one. Cons None. There really is anything that we dislike about the software because it is very effective and easy to use Alternatives considered [Riskified](https://www.capterra.com/p/145184/Riskified/) Reason for choosing Forter Better service and reliability Review Source AB Adrienne B. Fraud Analyst Consumer Goods Used the software for: 2+ years ### "Forter Review" December 21, 2023 4.0 Wonderful Experience with Forter and the review information regarding transactions. Pros Information supplied to merchants regarding transactions Cons Customer Service. No Direct phone line to Forter Reps Review Source MM Mari M. Data Services Manager Consumer Services Used the software for: 2+ years ### "Forter - Can't Do Without It!" December 15, 2022 5.0 Pros Forter is very easy to use and understand. The realtime information is outstanding. Cons At the moment I have no real cons about the software. Review Source JS Janelle S. Sr. director of digital ops Retail Used the software for: 2+ years ### "Great product and value!" January 19, 2023 5.0 Pros Ease of implementation and actual results! Cons Some visibility into decline reasons is hard to determine Review Source DL Dominique L. Customer Service Representative Retail Used the software for: Less than 6 months ### "Forter is extremely helpful in preventing fraud." January 19, 2023 5.0 My experience has been amazing so far! Pros The ease of use really helps me navigate this software without error. Cons I currently do not have any qualms about this software. 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