---
title: "Forter Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Forter Software - reviews, pricing plans, popular comparisons to other Financial Fraud Detection products and more."
source_url: "https://www.capterra.com/p/179663/Forter/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Forter Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Forter

## What is Forter?

Forter is the Trust Platform for digital commerce. With Forter, enterprises generate more revenue and reduce losses to fraud and abuse by making accurate and real-time decisions about every digital interaction. Forter processes more than $300 billion in gross merchandise value per year and is entrusted by an expanding global network of digital commerce leaders across industries—including Nordstrom, Sephora, Instacart, Adobe, Priceline, and more.

## What is Forter used for?

[Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Forter?[Manage this product listing](https://www.g2.com/products/forter/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Forter

4.7 (15)

VS.

[4.8 (17)](https://www.capterra.com/p/140814/Fraud-net-Guardian/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (15)

Ease Of Use

4.8 (26,695)

Value For Money

4.6 (14)

Value For Money

4.8 (20,530)

Customer Service

4.8 (15)

Customer Service

4.9 (20,790)

## Forter alternatives

[4.8 (13)](https://www.capterra.com/p/201476/Ondato/reviews/)

Starting price

$259.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (7)](https://www.capterra.com/p/10007267/ThirdLine/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (3)](https://www.capterra.com/p/10023308/ChargebackStop/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[PayPal Payments](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,717)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

## FAQs about Forter

Overview

### Which roles and teams benefit most from Forter?

Forter is most used by fraud analysts, chargeback specialists, and customer service teams managing transaction risk, refunds, and disputed orders. Ecommerce operations, digital operations, and product leaders use it to review payment decisions and reduce manual intervention. Business integration, data services, and executive teams monitor fraud performance and support risk-policy decisions.

Answer based on 15 reviews

Overview

### What company size and industries is Forter built for?

Forter is built for enterprise eCommerce leaders in retail, with 47% of reviewers from enterprise companies and 40% in retail. It also serves midsize businesses (33%) and small businesses (20%), particularly in consumer goods and consumer services, each representing 13% of reviewers. Its common use case is financial fraud detection.

Answer based on 15 reviews

Features and Usability

### What are the key features of Forter?

Forter offers customer accounts, authentication, and API access alongside AI/machine learning and predictive analytics. Its fraud-focused features include fraud detection, payment fraud prevention, risk assessment, PSD2 compliance, data mapping, and real-time analytics with real-time data for transaction review and account protection.

Integrations

### Which third-party tools and platforms does Forter integrate with?

Forter connects natively to Adobe Commerce and Shopify for ecommerce and storefront integrations. These platform connections let Forter fit into online retail stacks without requiring a long list of third-party tools.

Getting Started and Support

### What training and onboarding options does Forter offer?

Forter provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars offer scheduled product education, and documentation gives written reference material for self-paced review and feature lookup.

Getting Started and Support

### What customer support options does Forter offer?

Forter provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These resources give users a place to submit requests, search for answers, and find self-service guidance. No reviewer feedback about support experience is available, so support quality and response times cannot be assessed here.

## Features

AI summary

Based on 316 Financial Fraud Detection reviews

Capterra data shows that buyers of Financial Fraud Detection software rank the following features as their top priorities:

-   **Transaction Monitoring** (**86%** of reviewers rated this feature as critical)
-   **Electronic Payments** (**70%**)
-   **API** (**64%**)

Forter supports **API**, which can help businesses connect fraud tools with their existing payment and commerce systems. However, it does not include **Transaction Monitoring** or **Electronic Payments**. Instead, it offers other highly rated capabilities, including **Fraud Detection** (**71%**), **Payment Fraud Prevention** (**73%**), and **Risk Assessment** (**68%**). These features help companies identify suspicious activity, reduce payment-related threats, and review risk more accurately, allowing teams to make faster decisions and protect revenue.

Fraud Detection

4.8 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Identify and prevent suspicious activity

API

4.7 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Payment Fraud Prevention

5.0 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Risk Assessment

4.6 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

Real-Time Analytics

4.6 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Analyze and gain insights into data in real-time

Real-Time Data

4.7 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Receive data and information in real time

Forter 12 features

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Record customer information, purchase history, and other notes

Track the management and flow of data throughout the organization

Identify and prevent suspicious activity

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Predict future data based on historical data sets

Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services

Analyze and gain insights into data in real-time

Receive data and information in real time

Initiate collection and analysis of known risks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (15)

4.5

Based on 15 reviews

## Pricing

Value for money

4.6 (14)

### Starting price

Free trial not available

Value for money

4.6 (14)

4.6

Based on 14 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (15)

4.8

Based on 15 reviews

## User reviews

Overall rating

4.7

Based on 15 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(12)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

CDO

Used the software for: 3-5 years

### "Want to sleep better at night?"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2023

Best tech selection I've made. Immediate impact, great team, affordable and reliable. 100% recommend.

Pros

Easy implementationEasy to measure valueincredibly effective

Cons

I wish there were more opportunities to shared decisioning with other tech.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior Manger Customer Service and Fulfillment

Used the software for: 3-5 years

### "Forter Makes stopping fraud and policy abuse easy. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 5, 2024

From the day we launched it has allowed my team to stop playing catch up to fraud and policy abuse and let us focus on helping our customers.

Pros

The ease of use and responsiveness to business rules.

Cons

I have not yet come across something that has impacted negatively.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager

Used the software for: 3-5 years

### " Forter Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 5, 2023

Pros

Forter has always shown a commitment to our customer base and a willinggness to learn from implementation mistakes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Sr. Manager, eCommerce Operations and Optimization

Used the software for: 3-5 years

### "Exceptional Experience with Forter!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2022

Exceptional! The team, the creative problem solving, the ability to move quickly - all provide huge benefits to our business.

Pros

The customer support is incredible and the team is able to quickly come up with ideas for new problems and implement creative solutions.

Cons

No complaints from our perspective - the software moves with our business as we evolve.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director Business Integration

Used the software for: 1-3 years

### "Perfect Match for Our Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2023

Excellent from sales to integration to support (which we rarely need due to the ease of use of their product)

Pros

Forter was very diligent in making sure they understood our needs during the sales cycle. Their final presentation hit all the marks and that helped us make an easy buy decision when compared to their competitors.Deployment of the solution was also frictionless, from API integration to training of the Forter Porter admin

Cons

that the sales guy we had on the Forter side left the company. He was awesome. But am sure the rest of the sales team is of the same caliber

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Fraud and Chargeback prevention specialist

Used the software for: 1-3 years

### "Solid Fraud prevention AI for Airline"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 20, 2022

Forter does well in working on it's own. Have seen it introduces updates often which is welcoming aspect. Good support. Helps to find a lot of potential patterns of fraud.

Pros

Ability to pinpoint patterns of connections potential fraudster may use, Real-time live data, very self sustainable - in all essence does not need a lot of manual reviewing

Cons

Room for improvement with reason of declines, especially for long time customers. Transparency on how the decisions are made, especially for bookings made with reward points (miles)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Business Analyat

Used the software for: 1-3 years

### "Fraud Prevention "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 25, 2024

Pros

The real time data to look over trends.

Cons

I have used Forter for over a year with the company I work for. The only issue I've ever had is trying to navigate through transactions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Customer Service Manager

Used the software for: 1-3 years

### "A true lifesaver"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2022

Pros

Forter has saved us tens of thousands if not hundreds of thousands of dollars. We use to manually guess at fraud checks, but that was not sustainable. Bringing Forter in to automate the process not only freed up our team but saves sales we may have missed and stop any that are suspicious. Forter is invaluable.

Cons

Occasionally transactions that should be allowed are stopped. For example. Our \[SENSITIVE CONTENT\] was blocked from purchasing while using her company email.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Product Lead

Used the software for: 1-3 years

### "Forter Fraud Protection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2022

Forter was fairly easy to implement and has provided us with tons of real-time data that we can use to track fraud across our e-commerce site. Their sales and customer success teams are eager to ensure the solution is evolving to meet customer needs.

Pros

Forter provides a real-time fraud decision that is using data across the industry to provide the most accuracy.

Cons

Merchants do not have much control over the decisioning logic, which can be good for some merchants.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Eddie A.

Vice President of Strategic Partnerships

Used the software for: 1-3 years

### "Excellent company with amazing service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2022

Excellent. Any time we have had an issue they were right there to assist us.

Pros

Easy to use and effective. Resources were able to start using this day one.

Cons

None. There really is anything that we dislike about the software because it is very effective and easy to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/179663/Forter/reviews/)

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Popular comparisons

[Riskified vs Forter](https://www.capterra.com/compare/145184-179663/Riskified-vs-Forter)