Shopper Approved

Shopper Approved


3 / 5
4 reviews

Who Uses This Software?

Shopper Approved serves any company that sells their goods and/or services online.


Average Ratings

4 Reviews

  • 3 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $199.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Shopper Approved
  • www.shopperapproved.com
  • Founded 2010
  • United States

About Shopper Approved

Since launching in 2010, Shopper Approved has consistently collected up to 70 times more ratings and reviews for our clients than our competitors - all without any ads, contests, or incentives. As weve expanded into other areas like Local reviews and Product reviews, weve continued to set the standard; testing new ideas and opening new distribution channels in order to help our clients collect and display as many quality customer ratings and reviews as possible.


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Shopper Approved Features

  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

Shopper Approved Reviews Recently Reviewed!


Capterra loader

Multiple Experiences - Very Satisfied With ShopperApproved

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product support is very good - speak to a live person who speaks clearly. The setup, website integration and training are very good. The dashboard is very user friendly. The platform is feature rich with the ability to engage customers, obtain more reviews and better testimonial content. Additionally, you have the ability to share reviews via social and video platforms. An added benefit, through some technical enhancements, is that these reviews can boost website optimization and get star ratings to show on Google. Ads

Cons: We have not encountered any particular negatives. If anything, which is also common to most any competing service, is being able to share reviews across citation sites to boost local SEO. (I'm not aware of any review management services that have a way to make this happen.)

Overall: This is posted by a digital marketing agency. We recommend Shopper Approved to our clients, and work directly with SA on integration and directly with clients on using the service. Our clients have witnessed tangible results and experienced very positive outcomes.

So glad we left Ekomi for this AWESOME software

Apr 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love just about everything, but the best part is getting INSTANT reviews at the end of our customers orders. We received more reviews in a month than we did in a whole year with our previous provider. We used their install team and it was an awesome experience!

Cons: No big complaints besides that it seems like we should be further up in google rankings than we are organically. When you type in our website + reviews, the shopper approved page is around 7 or 8 links down

Dec 07, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Apr 19, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support